Speedex

Corporate Services Department
Job Descriptions Manual

Doc # HRA/JDM/04
Speedex Division
Rev. 0
Dated: 18-12-2012
Chapter: 6
Page: 394
TABLE OF CONTENTS
General Manager - Speedex ......................................................................................................................................... 395
Dy. General Manager/Manager - Speedex ................................................................................................................... 397
Territory Manager ........................................................................................................................................................... 399
Regional Coordinator - Speedex ..................................................................................................................................... 401
Branch Manager - Speedex ............................................................................................................................................. 403
Agency Coordinator ........................................................................................................................................................ 405
Branch Representative Speedex .................................................................................................................................. 406
Operation Manager / Incharge-Speedex ........................................................................................................................ 408
Store Supervisor .............................................................................................................................................................. 410
Admin Officer .................................................................................................................................................................. 411
Coordination Officer ....................................................................................................................................................... 412
Operation Assistant ........................................................................................................................................................ 413
Courier / Sales Solicitor .................................................................................................................................................. 414
Shift Incharge .................................................................................................................................................................. 415
Recovery Officer ............................................................................................................................................................. 416
Territory Officer .............................................................................................................................................................. 417
Manger Network Customer Service ................................................................................................................................ 418
I.T. Incharge - Speedex .................................................................................................................................................... 419
I.T Assistant - Speedex .................................................................................................................................................... 420
Data Entry Officer ........................................................................................................................................................... 421
Customer Service Officer/ Assistant ............................................................................................................................... 422
Incharge Customer Service ............................................................................................................................................. 423
Booking Assistant ............................................................................................................................................................ 424
___________________________________________________________________________________________________________________________
Controlled Document Do not copy or reproduce without prior permission
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Dated: 18-12-2012

Doc # HRA/JDM/04
Chapter: 6
Page: 395
Speedex Division
Job Title
Pay Group
General Manager - Speedex
Reports to
Director Corporate Services
Division
Location
Job Reference No.
Speedex
KHI
6.9
A. Job Specifications:
Educational Qualifications:
Work Experience:
Second class B grade graduate from

any recognized university.
MBA/MPA/MAS degree holder will be
preferred.
Minimum 10 Years Industry experience.

Experience of Marketing with at least 7
years in a Managerial Position.
Minimum 15 years overall Experience
Skills / Special Requirements:
Professional Training / Courses:
Management Courses.
Customer relation Courses.
Thorough Airline industry knowledge.

Decision making
Effective communication
Strategic Planning
Project management
Employee motivation
Should be computer literate
B. Job Description & Responsibilities:

To ensure that departmental/divisional risk management process is proactive and concurrent
and that all safety concerns/issues are dealt with on priority basis.
To be aware of all safety and service quality requirement and to be to be responsible for the outcomes
and findings of all internal & external safety/quality audits.
To ensure that corrective and preventive actions are taken at the root-cause levels on all audit
nonconformities and audit findings in an acceptable manner and within reasonable time frame.
To ensure strict compliance (by own self and by the subordinate staff) with all QHSE standards and
other legal or regulatory requirements; applicable to operational areas under their jurisdiction at all time
during the conduct of normal operations.
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Chapter: 6
Page: 396
Speedex Division
Doc # HRA/JDM/04
Job Title
Job Code
General Manager - Speedex
6.9
To ensure strict compliance to their department/division operational safety and security functions and
also ensuring operation are provided with necessary resources.
Ensure that all appropriate data and assumptions are taken into consideration in formulation of the
annual marketing plan.
Identify opportunities for increasing sales coverage and increased revenue and provide support to the
Branch Managers in countering competitors action and provide guidance to field offices.
Ensure consistency in the Speedex service standards.
Responsible for all feasibility studies done prior to any major change in operation pattern or equipment.
Exercise effective human resource management in terms of selecting, training.
Provide quality culture at the divisional level in terms of meeting and exceeding customer expectations,
following the SOPs, reducing system errors and weaknesses.
Be customer focused, both internal and external customers.
Motivate and encourage frontline managers/supervisors to take customer friendly decisions as per
SOPs.
Plan and arrange for necessary resource availability to run the quality activities within their sections.
Comply with the regulations of the regulatory authorities of the country
Accountable to senior management for ensuring the safety & security of Speedex Operations.
Responsible to senior management for compliance of all Safety, Financial and Quality Audit.
C. Job Objectives (if defined):
To prepare marketing plans and implement them on the network for effective space utilization,
improvement in Speedex market share and enhance revenue earnings.
To monitor revenue generation/administrative & service standards on the network as per laid down
airline policies.
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Doc # HRA/JDM/04
Chapter: 6
Page: 397
Speedex Division
Job Title
Pay Group
Reports to
Dy. General Manager/Manager - Speedex
IX/VIII
GM Speedex
Section
Location
Job Reference No.
Speedex
KHI
6.9.1
Work Experience:
Second class B grade graduate from

any recognized university.
Minimum 8 years Experience of Airline

Industry.
Experience of sales/marketing within
airline industry will be preferred.

preferred.
Good communicational skills, written

and verbal.
Well versed in MS Office.
Middle Management Course.

Marketing Orientations Course.
C. Job Description & Responsibilities:
To ensure strict compliance to their department/division operational safety and security

functions and also ensuring operation are provided with necessary resources
Assigning Revenue Targets to stations and evaluation of their Actual Vs Targeted revenue.
Planning for HR requirements of region.
Monitor and ensure that franchise agencies are not violating any rules meant for sales.
Liaison with concerned Departments regarding facilitating of Speedex Operations.
Monitor franchise agents productivity.
Planning and launching of new products.
Monitoring and controlling of various expenses incurred by Speedex.
Monitoring and evaluation of requirement of vehicles / transportation at various stations.
Endorsement and recommendation of corporate rates offered to various customers by stations for
approval of General Manager Cargo & Speedex.
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Page: 398
Speedex Division
Doc # HRA/JDM/04
Job Title
Job Code
DGM / Manager - Speedex
6.9.1
Monitor and evaluate the activities of the stations.

Monitor the outstanding of Corporate Clients / Franchise Agents and suggest the recovery action to be
taken by the station concerned.
Suggest new outlets, franchises and expansion of existing network.
Formulating the credit policy with a view to control outstanding and credit facility extended to
corporate customers.
Handles all unforeseen occurrences to maintain discipline and efficiency in the staff.
Any other assignment given by General Manager Speedex / Director Marketing.
Projecting PIA Speedex as Caring Courier Company.
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Chapter: 6
Page: 399
Speedex Division
Job Title
Pay Group
Territory Manager
V-VII
Section
Location
Reports to
Regional Manager in KHI / Branch
Managers at outstations
Job Reference No.
Speedex
Respective Regions
6.9.1.1
Work Experience:
Second class B grade graduate from any

recognized university.
Courier Industry experience will be

preferred.

preferred.
Must be computer literate.

Assigning Revenue Targets to stations and evaluation of their Actual Vs Targeted revenue.
Make daily routine calls Corporate Clients in order to evaluate daily sales of Speedex and other courier
companies.
Make planned visits to Corporate Clients, Commercial houses and business organizations assigned to
him for close coordination so as to achieve maximum promotion of sales on PIA Speedex.
Monitor activities of competitors in his assigned area and report such activities to reporting officials.
Record daily activities in his Call Pattern & Call Reports on daily basis.
Monitor and prepare Customer Record Profile on regular basis, in order to give necessary inputs to
Management.
Responsible for the outstanding dues of his corporate clients.
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Speedex Division
Doc # HRA/JDM/04
Job Title
Job Reference No.
Territory Manager
6.9.1.1
Any other assignment given by Regional Manager / Branch Manager.

Supervise Booking office/ Franchises / telephone sales activities and ensures proper services to the
customers.
Handles all unforeseen occurrences in booking to maintain discipline and efficiency in the staff.
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Doc # HRA/JDM/04
Chapter: 6
Page: 401
Speedex Division
Job Title
Pay Group
Reports to
Regional Coordinator - Speedex
V/VII
Branch Manager Speedex-KHI
Section
Location
Job Reference No.
Speedex
KHI Speedex
6.9.2.2
Work Experience:

At least 05 years of Service in Courier

Industry

preferred.
Computer proficient
Courier Operations

To monitor all operational activities at Speedex network.
Planning for operational requirements of region.
Monitor and ensure that all shipments are booked and delivered well in time.
Liaison with higher management regarding facilitating of Speedex Operations.
Monitor performance of de-briefing staff randomly.
Planning of movement of Speedex shipments in an effective manner.
Monitoring and controlling of various expenses incurred by G.Cs of Speedex & Vendors / Transporters.
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Chapter: 6
Page: 402
Speedex Division
Job Title
Job Reference No.
Regional Coordinator - Speedex
6.9.2.2
Monitoring and evaluation of requirement of vehicles / transportation at various stations for its efficient
utilization.
Monitor and evaluate the performance of the stations.
Ensure that reports like SDBNB and SMBNB are cleared at the end of every month before lock of R-2.
To ensure that Speedex material / shipments booked at various outlets / franchise agents is collected
timely so that same is uplifted to destinations by F.A.S.
To ensure that special handling is accorded to major Corporate Clients.
Any other assignment given by higher management.
Projecting PIA Speedex as Caring Courier Company
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Chapter: 6
Page: 403
Speedex Division
Doc # HRA/JDM/04
Job Title
Pay Group
Reports to
Branch Manager - Speedex
V-VII
Regional Manager Speedex
Section
Location
Job Reference No.
Speedex
Respective Locations
6.9.2.3
Work Experience:
At least three years in Supervisory /
Managerial roles.

preferred.
Computer Proficient

Ensure achieving of Revenue Targets assigned to station and evaluation of Actual Vs Targeted revenue.
Planning for HR requirements of the station.
Monitor and ensure that franchise agencies of the station are not violating any rules meant for sales.
Monitoring and controlling of various expenses incurred by station.
Monitoring and evaluation of requirement of vehicles / transportation at station.
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Chapter: 6
Page: 404
Speedex Division
Doc # HRA/JDM/04
Job Title
Job Reference No.
Branch Manager - Speedex
6.9.2.3
Endorsement and recommendation of corporate rates offered to various customers for approval of
Regional Manager Speedex and General Manager Cargo & Speedex.
taken by the recovery staff / Franchise Agent concerned.
Any other assignment given by Management
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Doc # HRA/JDM/04
Chapter: 6
Page: 405
Speedex Division
Job Title
Pay Group
Reports to
Agency Coordinator
V-VI
Branch Manager
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.4
Work Experience:

At Least two years of working

experience in courier industry

preferred.
M S Office

Monitor and ensure that the franchise agencies are not violating and clause of agreement sales
Assist the franchise agents on their daily problems.
Monitor franchise agents productivity and checking their sales report (COMS).
Bring the discrepancies of agents in the notice of Branch Manager for necessary action against the
agent concerned.
Monitor activities of competitors in these assigned areas and report such activities to reporting officials.
Coordinating with potential interested parties for new franchise agencies.
Ensure that all franchise agreements are either renewed or terminated on expiry of current agreement
term.
Surveying of new franchise location and submission of feasibility report for further process.
Ensure submission of sales report of franchise agent on line.
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Doc # HRA/JDM/04
Chapter: 6
Page: 406
Speedex Division
Job Title
Pay Group
Reports to
Branch Representative Speedex
II-V
Branch Manager Concerned
Section
Location
Job Reference No.
Speedex
6.9.2.5
Work Experience:
Intermediate, at least second division from

a recognized institution.
Graduation will be preferred
At least three years in Supervisory roles
Computer Proficient

Ensure achieving of Revenue Targets assigned to station and evaluation of Actual Vs Targeted revenue.
Planning for HR requirements of the station.
Monitor and ensure that franchise agencies of the station are not violating any rules meant for sales.
Monitoring and controlling of various expenses incurred by station.
Endorsement and recommendation of corporate rates offered to various customers for approval of
Regional Manager Speedex and General Manager Cargo & Speedex.
taken by the recovery staff / Franchise Agent concerned.
Any other assignment given by Management
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Speedex Division
Rev. 0
Dated: 18-12-2012
Chapter: 6
Page: 407
Job Title
Job Reference No.
Branch Representative - Speedex
6.9.2.5

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Chapter: 6
Page: 408
Speedex Division
Job Title
Pay Group
Reports to
Operation Manager / Incharge-Speedex
III/VI
Branch Manager Speedex
Section
Location
Job Reference No.
Speedex
Respective Stations
6.9.2.6
Work Experience:

At least three years as Operation

Assistant

preferred.
Computer Proficient

To monitor all operational activities.
Planning for operational requirements of station.
Monitor and ensure that all outbound shipments are dispatched to destinations by F.A.S and all inbound
shipments are collected from collection point well in time.
Liaison with higher management regarding facilitating of Operation.
Monitor performance of Shifts.
Planning of movement of Speedex shipments after consulting Regional Coordinator KHI in a way
whereby it is ensured that same will arrive at destination as soon as possible.
Monitoring and controlling of various expenses incurred by G.Cs of Speedex & Vendor / Transporter.
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Chapter: 6
Page: 409
Speedex Division
Job Title
Job Reference No.
Operation Manager / Incharge - Speedex
6.9.2.6
Monitor and evaluate the performance of Shift Incharges, Operation Officer, Pick up Coordinators &
Operation Incharge in operations.
To ensure that reports like SDBNB & SMBNB are cleared at the end of every month before lock of R2.
To ensure that Speedex material / shipments booked at various outlets / franchise agents is collected
timely so that same is uplifted to destinations by F.A.S.
To ensure that special handling is accorded Corporate Clients of worth.
Any other assignment given by higher management
Surveying of new franchise location and submission of feasibility report for further process.
Ensure submission of sales report of franchise agent on line.
___________________________________________________________________________________________________________________________
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Doc # HRA/JDM/04
Chapter: 6
Page: 410
Speedex Division
Job Title
Pay Group
Reports to
Store Supervisor
III - IV
Branch Manager
Section
Location
Job Reference No.
Speedex
Karachi
6.9.2.7
Graduate at least second division from a
recognized institution
Work Experience:
Courier Industry Work experience will be
preferred
M S Office

Submission of IR to main store according to the requirement.
Submission of requirement of indent items to main store and looking after the record of received
material from main store.
Send Packing material to all the stations over the network and franchises according to their requisition
and existing stock position.
Maintain the record of material issued.
Purchasing from local market in case of emergency.
To bring the packing material and stationary from main store.
Any task assigned by the Branch Manager.
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Doc # HRA/JDM/04
Chapter: 6
Page: 411
Speedex Division
Job Title
Pay Group
Reports to
Admin Officer
Services Hired
Branch Manager
Section
Location
Job Reference No.
Speedex
KHI
6.9.2.8
Graduate, at least second division from a
recognized institution.
MBA will be preferred.
Work Experience:
At least 3 year working Experience
Computer Literate.
Good Drafting Skills.
Good Command in English.

Initiate minutes for Managements approval for hiring, transfer and termination of PK and Hired Staff
Ensure maintenance and up-dating of personal record of Speedex Hired Staff
Ensure proper maintenance of leave and passage record of hired staff
Ensure cleanliness of office premises.
Process the following in accordance with the Corporation policies: Fixation of salary / allowances, final settlement of accounts, of all hired staff over the network.
Attendance, roistering, overtime and taxi charges, and handling of disciplinary cases.
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Doc # HRA/JDM/04
Chapter: 6
Page: 412
Speedex Division
Job Title
Pay Group
Reports to
Coordination Officer
Services Hired
Branch Manager
Section
Location
Job Reference No.
Speedex
KHI
6.9.2.9
Work Experience:

MBA will be preferred.
At least 2 year working Experience
Computer Literate.
Good Drafting Skills.
Good Command in English.

Initiate minutes form Managements approval.
Coordinate With Regional Manager and Branch Manager.
Deal with the customers for their claim cases.
Process the case for investigation and submit his finding on the basis of investigation report.
Coordinate with Insurance Company for settlement of claims.
Perform any other task as assigned, from time to time, by Regional Manager and Branch Manager.
Trainings, Seminars and nominations of employees for the training in any discipline.
Maintain the record of Settled or In process claims.
___________________________________________________________________________________________________________________________
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Chapter: 6
Page: 413
Speedex Division
Job Title
Pay Group
Reports to
Operation Assistant
Services Hired
Manager / Incharge Operations
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.10
Work Experience:
At least Intermediate
Graduation will be preferred
At least two years in same field
M S Office

Planning of receiving and dispatching the material.
Proper knowledge of flight and road transport schedule.
Checking e mails in a timely manner and ensure special instructions if any are followed.
Check and balance of all type of operational disorder.
Inbound and outbound shipment balancing report.
Monitor security matters.
Properly handing and taking over the charge of shipment movement.
Manifesting of material.
Generation of delivery sheets.
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Chapter: 6
Page: 414
Speedex Division
Job Title
Pay Group
Reports to
Courier / Sales Solicitor
Services Hired
Operation Manager
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.11
Intermediate
Graduate will be preferred
Work Experience:
Experience of courier industry.
M S Office

Courier must know about his route / beets.
He should complete first half deliveries according to SOP i.e from 0900 to 1230hrs.
Ensure timely pick-up of shipments as per the timings given by customers.
He must have Service Areas and Non Service Areas list handy.
His uniform should keep/maintain stationary required for booking of consignment.
Ensure that lock of his courier box/ vehicle should be in working condition.
Ensure that name and signature of the consignee is obtained on the delivery sheet for POD.
Attend the customer in a polite way.
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Chapter: 6
Page: 415
Speedex Division
Job Title
Pay Group
Reports to
Shift Incharge
Services Hired
Operation / Incharge operation
Section
Location
Job Reference No.
Speedex
KHI
6.9.2.12
Intermediate
Work Experience:
At Least two years of work experience in
courier industry.
M S Office / Leader ship skills.

Keep updated knowledge of flight schedule and road transport.
Keep him updated about the transit stations of all out bound material.
Automated (computerized) sorting of inbound and outbound material.
Properly checking of all SIS shipment during sorting.
Checking and ensuring that all the white sacks are properly sealed.
Submission of report on e mail of mishandled shipment to relevant quarter.
Ensure proper receiving of outbound material from DCT staff.
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Chapter: 6
Page: 416
Speedex Division
Job Title
Pay Group
Reports to
Recovery Officer
Services Hired
Territory Manager
Section
Location
Job Reference No.
Speedex
Respective Regions
6.9.2.13
Work Experience:


preferred.

preferred.

Collection of cheques from clients.
Clearing the discrepancies in invoices if the client point out.
All invoices and CNs discrepancies to be rectified.
Ensure timely collection of payment from corporate clients.
Maintaining Full Record of payments received / outstanding in order to give necessary inputs to
Management.
Coordinating between clients and Finance Section of Speedex.
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Chapter: 6
Page: 417
Speedex Division
Job Title
Pay Group
Reports to
Territory Officer
Services Hired
Territory Manager
Section
Location
Job Reference No.
Speedex
Respective Regions
6.9.2.14
Work Experience:


preferred.

preferred.

Make daily routine calls Corporate Clients in order to evaluate daily sales of Speedex and other courier
companies.
Make planned visits to Corporate Clients, Commercial houses and business organizations assigned to
him for close coordination so as to achieve maximum promotion of sales on PIA Speedex.
Monitor activities of competitors in his assigned area and report such activities to reporting officials.
Record daily activities in his Call Pattern & Call Reports on daily basis.
Monitor and prepare Customer Record Profile on regular basis, in order to give necessary inputs to
Management.
Responsible for the outstanding dues of his corporate clients.
Any other assignment given by Branch Manager / Territory Manager / Country Sales Manager /
Reporting officials.
___________________________________________________________________________________________________________________________
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Chapter: 6
Page: 418
Speedex Division
Job Title
Pay Group
Reports to
Manger Network Customer Service
Hired Services
Branch Manager KHI
Section
Location
Job Reference No.
Speedex
Karachi
6.9.2.15
Work Experience:

At least 05 years in Customer Services

preferred.
Computer Literate
Customer Handling Skills

Daily Interaction with Corporate clients regarding day to day transactions, and updating of special
handling shipments to various clients.
Disposal of pending in bound and out bound shipments.
Interception of couriers errors regarding undelivered shipments, confirmations.
Monitoring of delivery timings at origin and destinations, and suggest measures for enhancing of
performance.
Complaint handling of the customers.
Efficient tracking of shipments to ensure its timely delivery.
Pre-alerts to stations for special handling of shipments within stipulated time according to service type.
Supervision of entire network customer services activities.
___________________________________________________________________________________________________________________________
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Doc # HRA/JDM/04
Chapter: 6
Page: 419
Speedex Division
Job Title
Pay Group
Reports to
I.T. Incharge - Speedex
Services Hired
Branch Manager Speedex
Section
Location
Job Reference No.
Speedex
Karachi
6.9.2.16
Work Experience:

recognized university with specialization in
IT.
At least 02 years related industry

preferred.

Diploma In Networking
SQL+, ISQL ,PL SQL , Oracle Forms
Developer
Hardware & Maintenance Course
MS Office

Account Opening Forms
a. Opening Accounts corporate and cash
b. Opening one time deals
c. Active and inactive Accounts
d. Allow for centralizes booking
e. Editing, Scanning and filing of AOF
f. Sending scan image or photo copy to other cities
g. Allow bulk booking
Courier Codes
a. Issuing, activation and inactivation of courier code
b. Incorporating route wise incentive rates
Invoices
a. Generate, Print and Edit monthly invoices
b. Editing invoices for sales team requirement
c. Charge the extra amount against non service area shipments
Reports
a. J.V, Insurance and Performance reports
b. Creates other Reports as requirement by Management.
Network
a. Coordinating with Speedex administrator for any type of CN problems
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Chapter: 6
Page: 420
Speedex Division
Job Title
Pay Group
Reports to
I.T Assistant - Speedex
Services Hired
Branch Manager Speedex-KHI
Section
Location
Job Reference No.
Speedex
KHI Speedex
6.9.2.17
Computer literacy is must
Work Experience:
Working knowledge
Software installation.
of
Hardware

MS Office
Windows
Networking

Troubleshooting Computer Hardware, Software and Printer problems
Troubleshooting Network Problems
Authorize IP Address and courier codes
Create reports as required

Scan Account opening forms and maintaining record
Scan Minutes and Approvals
Print CNS for corporate customers
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Chapter: 6
Page: 421
Speedex Division
Job Title
Pay Group
Reports to
Data Entry Officer
Services Hired
Incharge Data Entry / BM
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.18
Work Experience:
Intermediate
M S Office

Feeding of consignment note in system
Feeding of delivery sheets in system.
Run monthly report of consignment notes
Booking of bulk shipments in COMS (Courier Operations Management System)
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Chapter: 6
Page: 422
Speedex Division
Job Title
Pay Group
Reports to
Customer Service Officer/ Assistant
Services Hired
Customer Service Manager / Incharge
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.19
Work Experience:
Call Centre Experience will be preferred
M S Office

Working on customer queries by providing delivery details to clients.
Coordinating with Speedex network for the customers inquiries.
Maintaining record of all the undelivered shipments and working on disposal of undelivered shipments.
Making and updating the delivery sheets of undelivered shipments forwarded from Customer Service to
operation according to their disposals.
Coordinating with couriers for update on the delivery details of special handling shipments and update
the same to customers.
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Chapter: 6
Page: 423
Speedex Division
Job Title
Pay Group
Reports to
Incharge Customer Service
Services Hired
Branch Manager
Section
Location
Job Reference No.
Speedex
6.9.2.20
MBA/MPA will be preferred.
Work Experience:
At least 02 years in same field
Computer Literate
Customer Handling Skills

Daily interaction with clients regarding various queries.
Disposal of pending in bound and out bound shipments.
Interception of couriers errors regarding undelivered shipments, confirmations.
Ensure effective service and suggest performance enhancing measures.
Complaint handling of the customers.
Efficient tracking of shipments to ensure its timely delivery.
Pre-alerts to stations for special handling of shipments within stipulated time according to service type.
Supervision of customer services staff activities.
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Doc # HRA/JDM/04
Chapter: 6
Page: 424
Speedex Division
Job Title
Pay Group
Booking Assistant
Reports to
Services Hired
Agency Coordinator
Section
Location
Job Reference No.
Speedex
Respective Location
6.9.2.21
Work Experience:
Intermediate
M S Office

Automated (computerized) booking of all the shipments.
Keep an update of PIA SpeedEx Courier Service operative and non operative areas.
Keep update of insurance policy and offering the same to customer at the time of delivery.
Maintain the corporate customer file for the purpose of booking.
Maintain the circular and instruction file issued from time to time.
Properly prepare the DSSP according to the cash.
Properly handing over the shipments to Center Collection Staff.
Maintenance of DSSP receiving copy file.
___________________________________________________________________________________________________________________________

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Corporate Services Department

Job Descriptions Manual

Corporate Services Department

General Manager - Speedex

Job Reference No.

Second class B grade graduate from

Minimum 10 Years Industry experience.

Skills / Special Requirements:

Professional Training / Courses:

Thorough Airline industry knowledge.

B. Job Description & Responsibilities:

Corporate Services Department

General Manager - Speedex

Corporate Services Department

Dy. General Manager/Manager - Speedex

Job Reference No.

Second class B grade graduate from

Minimum 8 years Experience of Airline

MBA/MPA/MAS degree holder will be

Skills / Special Requirements:

Professional Training / Courses:

Good communicational skills, written

Middle Management Course.

C. Job Description & Responsibilities:

To ensure strict compliance to their department/division operational safety and security

Corporate Services Department

DGM / Manager - Speedex

Monitor and evaluate the activities of the stations.

Corporate Services Department

Second class B grade graduate from any

Courier Industry experience will be

MBA/MPA/MAS degree holder will be

Professional Training / Courses:

Must be computer literate.

B. Job Description & Responsibilities:

Corporate Services Department

Job Reference No.

Any other assignment given by Regional Manager / Branch Manager.

Corporate Services Department

Regional Coordinator - Speedex

Branch Manager Speedex-KHI

Job Reference No.

Second class B grade graduate from any

At least 05 years of Service in Courier

MBA/MPA/MAS degree holder will be

Skills / Special Requirements:

Professional Training / Courses:

B. Job Description & Responsibilities:

Corporate Services Department

Job Reference No.

Regional Coordinator - Speedex

Corporate Services Department

Branch Manager - Speedex

Regional Manager Speedex

Job Reference No.

MBA/MPA/MAS degree holder will be

Skills / Special Requirements:

Professional Training / Courses:

B. Job Description & Responsibilities:

Corporate Services Department

Job Reference No.

Branch Manager - Speedex

Corporate Services Department

Job Reference No.