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University of Chicago
Keywords:
1
Presented at the 25th annual conference of the Society for the Exploration of Psychotherapy Integration in Seattle on May 15, 2009; revised from an earlier version delivered on
November 3, 2008, at a symposium celebrating the 50th anniversary of the School of Psychology at the Catholic University of Chile in Santiago, Chile.
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Journal of Psychotherapy Integration
2009, Vol. 19, No. 4, 319 339
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Orlinsky
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Therapeutic Contract
The therapeutic contract is the formal or organizational aspect of therapy
process, answering the question What business do these persons have with
each other? The therapeutic contract typically takes the form of a mutual
understanding between therapist and patient concerning the goals of their
clinical collaboration; the methods to be used in it; the site, schedule, duration,
and cost of this work; the treatment modality or form in which it is to be
conducted (e.g., as individual, couple, family, or group therapy); and the norms
governing the participants behavior in their roles as patient and therapist.
Without general agreement on these contractual issues, the therapeutic process cannot begin. If the terms of the contract are not implemented in good
faith, or if the norms are violated, a breach of contract will effectively cause
treatment to stop. Nowadays, the contract often also includes third parties who
have influence or control over the treatment (e.g., insurance payers, or parents
of a child or adolescent patient).
Figure 2 sketches the main features of the therapeutic contract, which
consists essentially of the application in particular cases of the clinical
theory or treatment model that the therapist has learned. The therapists
treatment theory influences the therapeutic contract primarily by determining how the roles of patient and therapist are defined, which treatment
goals are viewed as desirable and attainable, what methods are best used to
reach those goals, and what manner of relationship with patients is optimal
when employing those methods. The therapeutic contract sets standards
that guide and limit therapists actions, and parallel expectations for how
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Therapeutic Operations
Once there is a mutual understanding on basic contractual issues, the
actual work or business of therapy can proceed; that is, the therapeutic
operations performed in their interactions by patient and therapist, respectively. This is the technical, or instrumental, aspect of process.
Figure 3 illustrates a continuous cycle of work that can be distinguished
into four steps, starting with (1) the patients verbal and nonverbal presentation
of complaints and information to the therapist about problematic feelings,
symptoms, or life situations. (2) The therapist, drawing on one or more
treatment model, constructs an expert understanding of what she takes to be
the real problem underlying the patients complaints, and then (3) offers an
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Orlinsky
Therapeutic Bond
The therapeutic contract, and the technical operations based on it,
concern the formal roles of therapist and patient in psychotherapy. However, the individuals who enact those roles are actual, flesh-and-blood
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persons who have characteristics and qualities that go beyond their roles in
therapy, and these personal characteristics influence how they interpret
and perform their roles. As individuals, they may be of the same or
opposite gender; may be of similar or widely differing ages; may come from
the same or different social classes and subcultures; may be physically
attractive or unattractive; may dress conservatively or provocatively, and in
or out of fashion. Their social manners may be friendly and outgoing,
assertive and challenging, or shy and sensitive; their speech and movements
may be awkward or graceful. All these characteristics are extrinsic to
their roles in therapy but will influence the quality and dynamic of the
human connection or therapeutic bond that they form. This bond is the
interpersonal aspect of therapy process, and it has been consistently shown
by an impressive range of research to be importantly related to therapy
outcome (Orlinsky, Rnnestad, & Willutzki, 2004).
Figure 4 reflects the fact that analysis of research variables suggests that
two aspects of the therapeutic bond can be distinguished. One may be called
task-teamwork, the quality of which is determined by how much personal
investment the individuals have in their respective roles and how well the
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Orlinsky
typical leadership stance of each mesh with one another with respect to
initiative and control (i.e., do they dance well together, or step on each
others toes). The other side of the bond consists of the personal rapport that
develops between the individuals, determined by their empathic resonance
reflecting their expressive attunement to one another, and the emotional
climate determined by their affective response to one another. Accordingly,
they may be on the same wavelength when communicating, or may just talk
past each other; and may feel liking and respect, disliking or mistrust, or be
emotionally neutral or indifferent toward one another. It is easy to see how the
task-teamwork and personal rapport between those who occupy patient and
therapist roles would make a difference both in how effectively they work
together and how effectively the therapeutic relationship itself would serve to
restore the patients morale.
Self-Relatedness
A fourth category of process variables that researchers have studied
includes the patients psychological openness or defensiveness as manifested in
therapy. This intrapersonal aspect of process refers to the cognitive and
emotional controls that govern self-awareness, self-direction, self-discipline
and self-esteem, and was first described as patient self-relatedness. Eventually, it was realized that therapist variables, such as measures of Rogerss
concept of self-congruence, also fit this category and thus we now refer to this
process aspect as participant self-relatedness, or the way in which persons
perceive and respond to themselves while interacting with those around them.
Figure 5 suggests that the patients self-relatedness has a major influence
on how much what happens in therapy is effective. Self-relatedness functions
as a gate or variably permeable filter through which therapeutic operations,
and the qualities of the therapeutic bond, are taken in by the patient to
become in-session impacts and, eventually, contributions to clinical outcome.
In-Session Impacts
The process variables classified as in-session impacts were initially
called therapeutic realizations because the emphasis was on positive
results attained during sessions such as insight, emotional relief, and a
sense of courage and hope for the future; but it was soon recognized that
negative impacts in sessions also occur, resulting in confusion instead of
insight, anxiety rather than relief, or discouragement in place of hope
impacts that, if sustained, can lead to deterioration effects (e.g., Bergin &
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Lambert, 1978; Lambert & Ogles, 2004). More recently, the category of
in-session impacts has expanded to include studies that focus on the impacts of
therapeutic work on therapists (e.g., Orlinsky & Rnnestad, 2005)for example, positive impacts such as intrinsically rewarding flow experiences
(Csikszentmihalyi, 1990) and negative impacts such as burnout.
Figure 6 represents in-session impacts as the pot of gold (or lead,
in the case of negative impacts) at the end of the rainbow where the clinical
aspects of therapeutic process collect and are carried forward into the life
situation of the patient (which is most important) but also into the therapists life. I will return shortly to consider the life contexts in terms of which
outcomes of therapy may be reckoned, but first I will briefly mention a new
aspect of therapeutic process and consider the way that the different
process aspects function together.
Temporal Patterns
The Generic Model was initially designed to take account of the kinds
of variables that were included in process-outcome research, and has added
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Orlinsky
(c) patients general subjective sense of well-being, and sometimes also (d)
their ability to perform in basic social roles, at work or school or in family
relations. This selection of features reflects the dominance of the medical
model in thinking about psychotherapy and the utilitarian concerns of
health care insurance providers and their corporate customers. My only
objection to this (but, I think, an important one) is that it is too narrow and
does not fairly reflect the nature of psychotherapy or the range of uses that
patients make of it. It has also unfortunately transformed the field of
psychotherapy research into an applied science obsessed by the question
what works? and away from the potential it holds for basic research on
personality and interpersonal relations, group dynamics and psychocultural
process.
In response to this, the conceptual domain framing outcome assessment has been the area of most significant development in the Generic
Model of Psychotherapy during the past decade. Initially, the Generic
Model differentiated outcome measures only in terms of their results
(positive, neutral, or negative) and the observational perspectives from
which the results were judged (patients, therapists, external clinical observers, or psychometric measures). More recently, developments in the Generic Model regarding outcomes have come from concepts in related fields
of social science as well as new research studies of psychotherapists.4
The first step in broadening this conceptual domain recalls the distinction initially made between therapy process and the human contexts in
which it occurs. Therapy process, viewed as a system of distinct but
interacting aspects, is influenced by prior conditions in these contexts, and
in turn has some influence on subsequent conditions in these contexts. If
one were to make a flowchart of this, the relevant functional influences of
the contexts on therapy process would be called inputs (or determinants)
and the functional influences of therapy process on these contexts would be
called outputs (or consequences).
Here, an important distinction must be made between outcome and
output. Outcome refers to the clinical result of therapy for patients; output
refers to all of the consequences that result from engagement in psychotherapy, including but not limited to outcomes for patients. Clearly questions of outcome will always be an important concern: Do patients
thoughts, emotions, and behaviors become less distressing, less symptomatic, more efficient and adaptive, as a result of their participation in
therapy? However, important as these practical issues may be, it is also
important to recognize that therapy has consequences for the patients
life-situation and developmental life-trajectory. Are patients current rela4
I have explored diverse approaches to the conceptualization of context domains in the
past few years (e.g., Orlinsky, 2004a, 2004b, 2008; Orlinsky & Rnnestad, 2005).
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Orlinsky
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Figure 9. Proximal individual and social contexts of psychotherapy: Persons and treatment
setting.
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Orlinsky
occurs, within which the roles of patient and therapist are key elements,
and the organizational culture or dominant ideas and values that define its
collective identity (e.g., as a psychoanalytic clinic for children and adolescents).
The organization and culture of the treatment setting in turn is part of
a larger local community that supports it and that uses it to benefit
emotionally distressed or normatively deviant members. The fact that
patient and therapist have therapy together in a given treatment setting
implies that they are members of the same local community, sharing at
least the language through which they communicate (which is no small
thing). Figure 11 suggest that they are likely to have other indirect contacts
in their communal lives (e.g., as fans of the same ball club), and even direct
contacts, such as those that might occur in a small local or occupational
community (e.g., when the patient is a therapist having personal therapy).
It is less likely that the private lives of patient and therapist would intersect,
and of course there is a general taboo in the profession against that
happening.
The lower central panel of Figure 11 indicates connections beyond
those between treatment settings and the indigenous or professional mental health service delivery systems they serve. These include connections
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337
between treatment settings and the social support and regulatory institutions that depend on mental health services such as schools, churches and
synagogues, welfare agencies, law courts, and family networks in the general population.
These, in turn, depend ultimately on the wider social, economic, political, and cultural systems of society at-large. Local communities are
integral parts of a national community in which large-scale political and
economic trends affect the lives of patients and therapists alike. This may
be most evident in countries that have experienced significant political
disruption or economic instability, or in relatively stable countries for
persons in the unstable, impoverished, and oppressed strata. Among the
middle classes in stable societies, patients private lives and personal relationships are typically the main focus and target of psychotherapy: family
relationships with parents, siblings, spouses, children, or in-laws; friendship
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