HOW DO I

Plan and conduct effective performance

appraisal interviews?
Encourage staff training and development?
Give staff the reward or recognition they
duly deserve?
Help my staff grow with the company?

WSQ DIPLOMA
in Food & Beverage Management

Manage Cost and Quality Controls

Manage Food and Beverage Operations
Administer Purchasing and Receiving Procedures
Manage Training
Hire Staff

* Appraise/Evaluate Staff
Handle Terminations, Dismissals and Resignations
Optimise Sales
JOY UP TO
EN

90

SUBSIDY

FR

OM W

DA

iFi Academy Pte Ltd. UEN: 200508226G

Write a Business Plan

Design Restaurant Concepts
Develop Franchising Strategies
Manage Loss Prevention

APPRAISE/EVALUATE STAFF

ABOUT THE COURSE

This 2-day module takes you through the systematic process of preparing and scheduling a
performance appraisal interview. It provides you with the steps required to conduct an effective
performance appraisal interview, guides you through the various methods to encourage staff
development, and finally explores the types of reward or recognition you can use to increase staff
motivation and satisfaction.
Once you have mastered the steps in each section, you will be confident in developing and
executing an effective performance appraisal system that will help your staff or colleagues grow
together with your company.

COURSE OBJECTIVES

Through our experiential classroom training, learners will learn how to:
Plan / schedule performance appraisals
Conduct performance appraisal interviews
Encourage staff development
Use reward and recognition systems

WHO SHOULD ATTEND?

This course will benefit F&B managerial personnel involved in sales and marketing and for
those who are interested in enhancing their companies sales performance strategies, such as
Sales managers
Outlet supervisors
Assistant managers
Area managers
Restaurateurs
Entrepreneurs

COURSE INFORMATION
Venue: iFi Academy Pte Ltd

(Near Tanjong Pagar MRT)

Nationality

Intake & Assessment Dates:

(Refer to course schedule
on website)
Programme Duration: 2 Days
Programme Time: 9am - 6pm

ASSESSMENT
At the end of the module, learners are required to complete a total of 1 hour and 30 minutes of
summative assessment, comprising a written assessment, role plays and oral questioning. Upon
successful completion of assessment, they will be awarded a Statement of Attainment (SOA).
Upon successful completion of assessment for the rest of modules under the WSQ Diploma in Food
& Beverage Management, they will be awarded a WSQ Diploma in Food & Beverage Management.

For enquiries, please contact 9119 6555 or email to enquiry@ifiacademy.com

15 Enggor Street, Realty Centre, #09-02, Singapore 079716 Tel: 6291 5500

www.ifiacademy.com

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