Professional Goal
Business Consulting Director /Manager, Technology Consulting Director /Manager
CV Keywords
Director, Solution Engineer, IT Architect, Infra, Infrastructure, Processes Designer,
Consulting, Marketing Campaigns, Customer Relationship Management/CRM, Business
Intelligence, Analysis /Analytics, Data Warehouse, Data Mining, Data Modeling, Key
Performance Indicators /KPIs Modeling, Metadata Repository Creation, Master Data &
Master Data Management, Research, OLAP, ETL, SAAS, Reports, Customers profiling and
segmentation, Business Process Management /BPM, Services Oriented Architecture
/SOA, Sales, PMI, PMP, PMBOK, SCRUM, ITIL, COBIT, C++, Retail Industry, Consumer
Goods Industry, Banking & Finance Industry, Telecom Industry, Energy, Oil & Gas
Industry, Heavy Industry, Entertainment Industry, Billing.
Career Summary
Experienced professional with more than 22 years in the Business Management and IT
Consulting field, 17 years of experience in Business Intelligence & Analysis, 12 years of
experience in SAP Projects (full lifecycle), 10 years of experience in Marketing Campaign
Management & Sales. Professional experience acquired in Billion Dollar Companies from
Brazil and USA. Fully proficient/fluent in English (spoken, read and written).
Career History
VINDIX Management & Technology Consulting Ltd., Management & IT Consulting Projects
(04/2014 current)
So Paulo, SP
Senior Manager
Global Partners is a Management & IT consulting boutique with revenues of circa 5 Million
USD per year in Brazil and counts on 70 employees in Brazilian territory.
My responsibilities as Project Director are to increase the revenues, increase the profits,
control the costs and risks and implement and manage Consulting Projects in Clients
located in Brazil and abroad.
My accomplishments: Create the company from the scratch with the support of an
investor and make it generate revenues of 5 Million USD in less than 2 years.
Close deals and implement IT Projects in the following Clients: Dori Foods, Natura, TAM
and professional football clubs from Brazil and Europe (Sports and Entertainment
industry).
Neoris do Brasil Ltda., ERP, Business Intelligence (SAP/ERP & BI) and E-Business Suite
(Oracle/EBS) Department (08/2008 12/2009)
So Paulo, Brazil
Managing Director
Accounts.
My responsibilities as ERP, Business Intelligence (SAP/ERP & BI) and E-Business Suite
(Oracle/EBS) Managing Director are: services and products prospection, services and
products pre-sales, services and products sales, services and products
implementation and operation (Business Intelligence Projects) at Neoris Clients.
My accomplishments (at the moment): 1 Raising ERP & BI and EBS division
revenues from US$ 175.000,00 (one hundred and seventy five thousand Dollars)
up to US$ 750.000,00 (seven hundred and fifty thousand Dollars) earned in 2008
(middle of Q4). 2 Rescue and restructuring of the Integrated ERP+Business
Intelligence Project for Billion Dollar Grupo Ultra (which includes the following
enterprises: Ultragaz, Postos Ipiranga, Postos Texaco, Oxiteno e Ultracargo).
Procwork is the largest Brazilian SAP partner. The enterprise recently composed a
joint-venture with Chilean Grupo Sonda. Procwork has SAP Projects going on in Brazil
and in Latin America wide. Procwork counts on more than eleven thousand employees.
The annual Revenue is around US$ 5 billion (five billion Dollars /year).
SAP and Complementary Products Segment is responsible for the implementation
Projects based on R/3 and NetWeaver platforms as well as implementation of Procwork
Complementary Products to be put on top of the above mentioned SAP platforms. These
Procwork Complementary Products (all SAP homologated) are: (i) Direct and Indirect
Taxes Monitor Solution, (ii) International Trading Solution, (iii) Electronic Taxes Ticket
emitter Solution, (iv) Cash-Flow Solution, and many others.
My responsibilities as Projects Director are: 1 Manage the Billion Dollar Grupo
VOTORANTIM Account (a Procwork and SAP Large Account); 2 Keep running the
whole Project Operation set at Votorantim (reaching a running pick of implementing 8
simultaneous Global Rollout Projects in Brazil, USA, Europe and Asia); 3
Interact with Tech and Non-Tech (Business) departments at Votorantim; 4 Select and
Sell the applicable technologies and products to the Project operation at Votorantim; 5
Select and Sell critical Projects alongside with the Business Managers at Votorantim;
6 Manage all selected Projects; 7 Manage the relationship between Procwork and
external partners (such as: SAP, IBM, Informatica, Business Objects, Cognos,
Microstrategy, Fair Isaac, etc).
My accomplishments: 1 Raised Procwork Average Ticket value and Quantity of
Tickets regarding ongoing Projects at Votorantim client. 2 Turned Procwork
eligible to compose a Operations Care Center 100% Votorantim dedicated earning a
monthly amount (recurrent revenue) of USD 600.000,00 /month (Six Hundred
Thousand US Dollars per month) for the next 24 months.
document.)
My operation activities in the Client are collecting, organizing and deploying all strategic
data from all corporate operations to Clients directors (including the president) and
other vertical business managers from the Client in order to provide them the most
accurate support decision services. My activities start with the very organization of the
related BI solutions (applications, databases), passing through the architecture design of
the BI environment (connections between hardware, applications and databases), passing
through business understanding and modeling (processes design and redesign), data
modeling, and report design and deployment (data access). I act as a hands-on Senior
Consultant taking part on 100% of the previously described activities.
My responsibilities as Senior Consultant and Solution Engineer also are: 1 - To maintain
all Clients ERP & BI operation running; 2 - To interact with all relevant areas of the
Client (tech driven and /or business driven); 3 - Select the right technology for the
Clients ERP & BI operation; 4 - Select projects along with the Clients business
managers; 5 - Manage the selected projects alongside with the Client; 6 - Manage the
relationship and operations along with the external solution partners (for example: CAS,
SAP, IBM, Informatica, Business Objects, Cognos, Microstrategy, Fair Isaac, etc)
alongside with the Client.
My accomplishments: 1 Considered one of the most respected IT/ERP & BI
Professionals of Latin Amrica by SAP Global via Mr. Bill McDermott (President
SAP Americas and Asia), Shai Agassi (former President of Products and
Technology SAP AG 2001-2007), Mr. Hans-Werner Hector (cofounder of SAP)
and Hewlett-Packard HP. 2 Invited Consultant/Keynote Speaker on several
seminars regarding Convergence of BPM+ERP+BI+SOA on Clients such as (Billion
USD) Gerdau, (Billion USD) Lojas Marisa, (Billion USD) Companhia Siderrgica
Nacional CSN, (Billion USD) Grupo Votorantim e other several Billion USD SAP
Clients on ASUG meetings.
(04/2005 12/2006)
Lojas Riachuelo is the second major fashion retailer in Brazil. The company has 100
stores and 12 million registered clients (via Riachuelo private label credit card) spread all
around the country. The company also has manufacturing and logistics operations on its
own. Nowadays Riachuelo is also creating a Bank operation on its own (Midway Bank).
The company counts on 13 thousand employees. The company's revenue per year is
around US$ 10 billion.
The ERP & Business Intelligence division is responsible for collecting, organizing and
deploying all strategic data from all corporate operations to directors (including the
president) and other vertical business managers in order to provide them the most
accurate support decision services. The ERP & Business Intelligence division operations
starts with the very organization of the related BI solutions (applications, databases),
passing through the architecture design of the ERP+BI environment (connections between
hardware, applications and databases), passing through business understanding and
modeling (processes design and redesign), data modeling, and report design and
deployment (data access).
My responsibilities as the general manager were: 1 - To maintain all ERP & BI operation
running; 2 - To interact with other areas of the company (tech driven and /or business
driven); 3 - Select the right technology for the ERP & BI operation; 4 - Select projects
along with the business managers; 5 - Manage the selected projects; 6 - Manage the
relationship and operations along with the external solution partners (for example: SAP,
IBM, Informatica, Business Objects, Cognos, Microstrategy, Fair Isaac, etc).
My accomplishments:1 - Increase Credit revenue in the financial operation (via
storecard/private label) from 2% (two percent) up to 25% (twenty five percent) in
60 days, by providing a new-designed campaign process (Marketing Campaign
Management), the proper analytics environment (BI), and the proper client approach to
the finance department of Riachuelo.2 - Build a complete ERP & BI environment,
which means a revamped R/3 environment plus an Enterprise Datawarehouse
(EDW) and a complete store-analysis Datamart plugged into the EDW structure in
only 120 days(!). This ERP & BI environment on its first version has all the 12 million
registered clients, all the 100 stores, all the 2.0 million products and all the transactions
(revenues) of one year period, resulting into a 200 million registers size EDW database
coming from the revamped R/3 environment. Note: The EDW database besides being
huge is also accurate and precise. Its precision reaches the "cents" level. The mentioned
BI environment (EDW+Datamart) was built on the SAP Netweaver platform. 3 - Build a
complete CRM in-house solution, in order to automate all the marketing
campaigns. The ERP & BI environment (R/3+EDW+Datamart) and the mentioned CRM
solution brought a SOA (Services Oriented Architecture) approach to the company.
Details: The implementation of the ERP & BI environment and the mentioned CRM
solution were coordinated by a Methodology called Concentric Harmonic Cycles,
CHC, which is my creation (100%). Due to the CHC Methodology approach Riachuelo
became the first company on Latin America to implement SAPs NetWeaver 2004s and
became Global Show-Case for SAP which assigned to personally observe the Case Mr.
Henning Kagermann (SAP Global CEO), Mr. Bill McDermott (President and CEO
SAP Americas, who actually came to Brazil to know the Riachuelo company , the
Business Intelligence Project and the CHC Methodology) and Mr. Shai Agassi
(SAPs Global President of Product & Technology, which asked me for a
presentation regarding the CHC Methodology exclusively. The presentation
happened on January 4th/2007 and took place in SAP Headquarters). Mr. Agassi
concluded that the CHC is "one level above" regarding other Methodologies like
Balanced Scorecard (which simply suggests you how to do it and
(dangerously) assumes that the clients IT platforms are all-organized and
aligned). CHC does not "suggests" anything. It SHOWS how to do it (thru a step
by step execution sequence on a clear time-frame). CHC does not ASSUME
anything. It ALIGNS the IT platforms. (More details about CHC Methodology in
the Patents and Intellectual Properties session, further on).
(12/2004 - 03/2005)
DMR Consulting (current Everis), ERP & Business Intelligence (BI) Department
09/2004)
So Paulo, Brazil
(09/2003 -
DMR Consulting (current Everis) is the major consulting company in Spain, providing
services in many fields including Strategic Management and Business Intelligence. DMR
has clients such as Grupo Telefonica (Billion US$ telecom), Vivo (Billion US$ telecom),
Claro (Billion US$ telecom), Banco Santander (Billion US$ bank), ABN-AMRO Bank (Billion
US$ bank), and others.
My responsibilities at DMR were to create and start the ERP & BI cell in order to provide
ERP & BI services in Brazil. At this period I managed a main ERP and BI (Datamining)
project in Banco Santander /Banespa (bank) in Brazil regarding Money-Laundering
Prevention. The project helped the bank to identify suspicious transactions that would be
classified as money-laundering. The project received honors and awards from Banco
Central do Brasil (Brazil's Central Bank). After the Banco Santander /Banespa Project I
managed an IT Architecture reorganization Project at Mitsui Sumitomo Seguros
(Japanese insurance company), that targeted the reorganization of all IT systems and
applications at this Client.
Worked as Independent Consultant for Editora tica and Editora Scipione, two of the
major publishing companies in Brazil.
My responsibilities were to coordinate the Phase 1 of a Corporate Merging Project (called
IT Master Plan) regarding the merge of tica and Scipione publishing companies. The
scope of the project were divided into two fronts: 1 ERP (R3) & Business Intelligence
front (coordinating 10 consultants from Novabase consulting company) and 2 - Processes
Management front (coordinating 20 consultants from BearingPoint consulting
company).In the Processes front I was responsible for coordinating the re-design of all
business processes merged from the two companies (tica and Scipione).In the ERP & BI
front I was responsible for coordinating the creation of a whole new and integrated ERP &
BI environment that reflected the KPIs (Key Performance Indicators) of all the merged
and re-designed processes that served the two companies (tica and Scipione).
(07/2001
Novabase do Brasil is the brazilian division of the major Portuguese consulting company.
Novabase provides services in many fields including Strategic Management, ERP and
Business Intelligence. Novabase's clients includes C&A (Billion US$ fashion retailer),
Grupo Po-de-Acar (Billion US$ goods and grocery retailer, owned by the french
retailing group Casino), Vivo (Billion US$ telecom), Unibanco (Billion US$ bank) and
others.
The Novabase's ERP & BI division provided ERP & BI services along many industries (i.e.
retailing, banking, manufacturing, telecom and others).
My responsibilities were to prospect (clients and partners), sell projects, alocate resources
(consultants) and manage (hands on) ERP & BI projects. In Novabase I started a
partnership with NCR-Teradata and I managed projects in the following Billion Dollar
clients: C&A (fashion retail), Po-de-Acar (goods and grocery retailing) and
Unibanco (bank).All projects were dedicated to build Enterprise Datawarehouses
(EDWs) on each client. So operation understanding of each client was crucial to reflect
the most relevant KPIs (Key Performance Indicators) into the respective EDW databases.
Note: In the C&A and Po-de-Acar projects Novabase teamed-up with NCR-Teradata.
Triad Systems, Billing Systems Department (01/2001 - 06/2001)
So Paulo, Brazil
Associated Consultant (contractor per Project)
(08/1999 - 01/2001)
(01/1994 - 12/1997)
Education
FGV - Fundao Getlio Vargas (2004)
Master of Business Administration, Enterprise Management
FGV - Fundao Getlio Vargas (2006)
Specialization in Finance and Banking Management
FGV is the most important (#1) business administration school in Brazil.
FEI - Faculdade de Engenharia Industrial (SBC) (1997)
Bachelor of Electrical Engineering, Major in Computers
FEI is one of the most important (top 5) engineering schools in Brazil.
Certifications
PMP Certification, PMI (2012)
Certification in IT and Business Consulting Tools (1999, 2001, 2006)
Languages
English (Fluent)
Portuguese (Native)
Spanish (Advanced)
International Experience
United States (Current)
Eligible Countries
Brazil
United States