List of tables

1.1
1.2
4.1
4.2
9.1
9.2
11.1
14.1
16.1
18.1
18.2
19.1
25.1
25.2
32.1
37.1
38.1
41.1
41.2

Similarities and differences between HRM and personnel management

Outcomes of research on the link between HR and organizational
performance
Competency framework for HR professionals
Key competency areas
Linking HR and competitive strategies
HRM best practices
Incidence of different competency headings
Feelings at work
Job satisfaction
Summary of motivation theories
Motivation strategies
The Hay Group model of engaged performance
Survival rate analysis
Leavers by length of service
Performance appraisal compared with performance management
The implications of learning theory and concepts
Characteristics of formal and informal learning
Use of learning activities
Use of evaluation tools

19
21
90
91
136
137
162
213
235
256
269
282
378
380
501
557
565
615
619

xxii List of tables

42.1
42.2
42.3
43.1
44.1
45.1
46.1
47.1
50.1
54.1
59.1

Economic theories explaining pay levels

Summary of payment and incentive arrangements for sales staff
Comparison of shopfloor payment-by-result schemes
Examples of reward strategies and their derivation
Comparison of approaches to job evaluation
Summary of sources of market data
Summary analysis of different grade and pay structures
Comparison of individual contingent pay schemes
Contrasting dimensions of industrial relations and HRM
Communication areas and objectives
Computer system problems and solutions

626
637
639
656
669
686
699
722
761
820
894