Welcome to
Garuda Frequent Flyer
We sincerely hope that you have had a pleasant experience in all
your previous flights with Garuda Indonesia. Now, membership of
the GFF program will bring you even greater benefits and
privileges each time we take you to the sky.
The mileage you earn in your Garuda Indonesia flights or any
transaction with GFF Partner can be exchanged for a free Award
Ticket or an Upgrade Award, which you can also share with
relatives or colleagues.
GFF membership also entitles you to an array of exclusive
privileges, such as extra baggage allowance, priority wait-list on
reservations or access to Garuda Indonesia Airport Lounge,
making your journey with Garuda Indonesia even more enjoyable.
Content
A. About GFF
A. About GFF
Most of the leading airlines of the world have a frequent flyer program in
appreciation of their loyal customers, where customers who participate in
the program can earn miles from their flights, which can then be
exchanged for free flights. In addition to the chance to earn miles, most
frequent flyer programs also offer a variety of special benefits and
exclusive privileges to program members according to their level of flight
activity.
Enrollment
Receiving Card
Earning Miles
Redeeming Miles
12
14
19
23
25
I. Glossary of Terms
27
30
41
L. Contact Addresses
44
Enrollment
You can join in one of the four membership types in the GFF program,
namely GFF Regular GFF Junior, Executive Card Plus (EC Plus) and
Garuda Indonesia Citibank Card (GIC Card) membership. Each with its
own enrollment requirements and method as follows:
1. GFF Regular
Requirements:
Age 12 and up.
Residing in Indonesia, or outside Indonesia where the GFF
program is applicable.
No membership fee.
How to register:
Online registration at gff.garuda-indonesia.com.
Fill-out the application form available at:
- Garuda Indonesia Sales Office, Domestic and International.
- GFF Membership Service, Soekarno-Hatta Airport, Jakarta
- Garuda Inflight Magazine.
Through GFF Partners.
Through other enrollment programs managed by Garuda
Indonesia and/or GFF Partners.
Enrollment
Receiving Card
Earning Miles
Redeeming Miles
2. GFF Junior
Requirements:
Age between 2 and 11.
Residing in Indonesia, or outside of Indonesia where the GFF
program is applicable.
No membership fee.
Having a parent or legal guardian whose name is registered in
the GFF database.
How to register:
You can register by completing the application form available at:
Garuda Indonesia Sales Office, Domestic and International.
GFF Membership Service, Soekarno-Hatta Airport, Jakarta.
Garuda In-flight Magazine.
Through other enrollment program managed by Garuda
Indonesia and / or GFF Partner
3. Executive Card Plus (EC Plus)
An EC Plus membership provides the same benefits enjoyed by a
GFF Gold member, plus an additional benefit of an insurance
coverage.
Requirements:
Age 17 and up.
Residing in Indonesia.
Payment of a joining fee of Rp1.500.000,-.
Payment of an annual fee for membership renewal of
Rp1.500.000,- or Rp500.000,- depending on the flight
activities during the previous membership year.
Earning Miles
There are two kinds of mileage awards in the GFF program:
How to register:
Complete the EC Plus application form, available at :
- Garuda Indonesia Sales Office, Domestic and International.
- GFF Membership Service, Soekarno-Hatta Airport, Jakarta.
Attach a copy of ID (KTP, Passport or other ID).
4. Garuda Indonesia Citibank Card (GIC Card)
A GIC Card combines a GFF membership and a Citibank credit card
membership.
Requirements:
Age 21 65.
Residing in Indonesia.
Payment of Annual Fee of Rp600.000,-.
Complying with other terms & conditions for credit card
application as determined by Citibank.
How to register:
Online registration at www.citibank.co.id.
Fill-out the GIC Card application form available at Citibank
outlets.
Contact Citiphone Banking services.
Via SMS (Short Message Service) to 69999.
Through other programs managed by Citibank and Garuda
Indonesia.
Receiving Card
When you apply for a GFF membership, you will be provided with a GFF
card number. Use this card number when making flight reservation and at
the check-in counter of your Garuda Indonesia flight or Garuda Indonesia
Airline Partner. Enjoy your GFF Blue membership after we received and
confirmed it. Your GFF Blue card membership will be printed as soon as
your first activity with the GFF number has been recorded in the GFF
database. It may take at least 2 (two) weeks for processing and mailing
before you receive your GFF card.
AWARD MILES,
represent the mileage earned each time GFF member fly with Garuda
Indonesia on eligible flight or with GFF Airline Partner including
mileage bonus, or mileage earned in a transaction with other GFF
Partners. Award Miles can be redeemed for an Award Ticket, Upgrade
Award or other awards on Garuda Indonesia or GFF Partner.
TIER MILES,
represent the mileage earned each time you fly with Garuda Indonesia
or GFF Airline Partner on eligible flights, and are used to determine the
level of your GFF membership. Tier Miles are accumulated from 1
January to 31 December at the same year and it is re-set to zero on 1
January of the following year.
How to Earn Award Miles
Award Miles are earned from flight or non flight activities, such as:
- Fly on Garuda Indonesia eligible flights.
- Fly on GFF Airlines Partner.
Making a purchase at Garuda Shop (Sales on Board)
Transaction with GFF Partner; staying at hotel and make telephone
roaming.
Transfer Point Reward from GFF Bank Partner .
Payment for purchase using the Garuda Indonesia Citibank Card.
Redeeming Miles
How to Monitor Your Mileage
You may check mileage recorded in your GFF membership data using
several way, such as:
1. Access the GFF website gff.garuda-indonesia.com anywhere and at
any time.
2. Check the quarterly Mileage Statement sent to member..
3. Call Garuda Indonesia Call Center at 0 804 1 807 807, 24 hour
from anywhere in Indonesia.
How to Claim Missing Mileage
We would process your missing mileage claim in 1-2 weeks after the
flight date or the date of other transactions.
You could make a claim for missing mileage at anytime up to 6 (six)
months after the date of your flight or transaction. Please complete the
Missing Mileage Form available online at gff.garuda-indonesia.com or
at Garuda Indonesia Sales Office, and attach the following supporting
documents:
1. A copy of the passenger ticket coupon or itinerary receipt e-ticket
and the original boarding pass (for a flight activity).
2. A copy of the payment receipt from GFF Partner (for non-flight
activity such as staying at hotel or making purchase at Garuda
Shop).
The main benefit of GFF membership is you will get a chance to collect
Award Miles which are redeemable for Award Ticket and Upgrade
Award, not only for yourself but also for your family and your
colleagues. The Award Miles redemption into Award Ticket and Award
Upgrade applies to flights of Garuda Indonesia and / or Code Share
Flights where Garuda Indonesia act as the Operating Party and / or
other GFF Airline Partner.
Complete the Award Ticket application form available online gff.garudaindonesia.com or at any Garuda Indonesia Sales Office.
Submit the completed form along with your GFF membership card and
a copy of your ID (KTP, passport or other ID) to Garuda Indonesia
Sales Office.
You can pick up the Award Ticket at the Garuda Indonesia Sales Office
where you submitted your application. If you cannot come personally,
the person representing you must be provided with a power of attorney
(original).
Tier
Upon Enrollment
Blue
Make sure that you have enough Award Miles in your account for
upgrade to an Executive class on your intended flight.
Contact Garuda Indonesia Call Center on 0 804 1 807 807 (from
Indonesia) or Garuda Indonesia Sales Office to reserve your flight.
Your membership level will be evaluated for an upgrade at any time within activity period
based on qualification table above. GFF member will get new membership tier card when the
upgrade level requirements have been met. New membership period is started at the
time of upgrade and valid until February, between 12 to 23 months.
You membership level will be evaluated for a renewal on the same level and a downgrade
at the end of the activity period at 31 December yearly based on qualification below:
Complete the Upgrade Award Form available at gff.garudaindonesia.com or at any Garuda Indonesia Sales Office.
Submit the completed form, along with the original Economy class
ticket, your GFF membership card and a copy of your ID (KTP, passport
or other ID) to Garuda Indonesia Sales Office.
Renewal Qualification
Tier
1 activity in 3 years
You can pick up the Upgrade Award ticket at the Garuda Indonesia
Sales Office where you submitted your application. If you cannot come
personally, the person representing you must be provided with a power
of attorney (original).
Blue
10 flights/10.000 miles
Silver
25 flights/25.000 miles
GOLD
VALID THRU
Gold
55 flights/55.000 miles
Platinum
Tier
Qualification
GFF Members who maintain their GFF Platinum Membership
for 10 (ten) consecutive years will get a GFF Lifetime
Platinum membership status.
Lifetime Platinum
If the renewal qualification membership tier achieved, GFF member will maintain
membership in the current tier level. New card will be sent for the next 1 year membership
period (March February following year).
If the renewal qualification membership tier are not achieved, membership tier of GFF
member will be automatically downgraded. GFF Platinum will become GFF Gold, while GFF
Gold will become GFF Silver, and GFF Silver will become GFF Blue. New card will be sent
for the next 1 year membership period (March February following year).
10
Blue
Silver
Gold
Platinum
EC Plus
Welcome Mileage
No
No
No
Executive Class
Check-in Counter
No
No
No
Special Check-in
Counter
No
No
in several
Domestic
Airports
Airport Lounge 2)
No
No
No
(Citibank Lounge)
No
No
5 Kg
15 Kg
20 Kg
15 Kg
20 Kg
Priority Baggage
Handling
No
No
No
Priority Reservation
Wait List 2)
No
Priority Boarding
No
No
No
No
Priority Airport
Stand By
Preferred Seating
No
No
in CGK Airport
(plus Family Member)
in CGK Airport
in CGK Airport
in CGK Airport
in CGK Airport
in CGK Airport
No
for C/Y/M
for C/Y/M
for C/Y/M
for C/Y/M
Special Gift
No
No
No
No
Mileage Gift
at Renewal
No
No
No
No
No
25%
25%
25%
No
No
No
No
No
No
No
Luggage Tag
No
No
No
5)
No
No
No
No
No
No
No
No
No
No
Insurance
Note:
1) Spending Miles value is higher at certain times (peak season).
2) Based on type of GFF membership
3) Priority based on the sequence:
a. Ticket prices / class of service;
b. Flight distance;
c. GFF Membership Tier.
12
No
in CGK Airport
No
Notes:
4) Ticket condition applied
5) Terms & Conditions are refers to the policy rule, which is an additional insurance other than those specified in
Indonesia Legislation Rules.
6) Benefits of Garuda Indonesia Citibank Card credit card will be informed to the cardholders by Citibank.
13
Origin
14
Destination
Basic Miles
1.477
Destination
Basic Miles
JAKARTA (CGK)
SOLO (SOC)
JAKARTA (CGK)
SURABAYA (SUB)
419
JAKARTA (CGK)
TANJUNGKARANG (TKG)
128
JAKARTA (CGK)
TIMIKA (TIM)
JAKARTA (CGK)
YOGYAKARTA (JOG)
274
LOMBOK (LOP)
MAKASSAR (UPG)
340
MAKASSAR (UPG)
GORONTALO (GTO)
MAKASSAR (UPG)
JAYAPURA (DJJ)
288
2.053
451
1.456
MAKASSAR (UPG)
KENDARI (KDI)
MAKASSAR (UPG)
MANADO (MDC)
588
493
211
AMBON (AMQ)
JAKARTA (CGK)
MAKASSAR (UPG)
SURABAYA (SUB)
AMBON (AMQ)
MAKASSAR (UPG)
596
MAKASSAR (UPG)
TERNATE (TTE)
BIAK (BIK)
JAYAPURA (DJJ)
319
MAKASSAR (UPG)
TIMIKA (TIM)
MEDAN (MES)
263
PALU (PLW)
JAKARTA (CGK)
977
BIAK (BIK)
MAKASSAR (UPG)
BALIKPAPAN (BIK)
MAKASSAR (UPG)
DENPASAR (DPS)
LOMBOK (LOP)
DENPASAR (DPS)
JAYAPURA (DJJ)
11
. 74
320
76
PALU (PLW)
MAKASSAR (UPG)
1.807
SURABAYA (SUB)
AMBON (AMQ)
675
11
. 71
286
1.084
DENPASAR (DPS)
KUPANG (KOE)
588
SURABAYA (SUB)
BALIKPAPAN (BPN)
509
DENPASAR (DPS)
MAKASSAR (UPG)
394
SURABAYA (SUB)
LOMBOK (LOP)
259
DENPASAR (DPS)
SURABAYA (SUB)
190
SEMARANG (SRG)
SURABAYA (SUB)
DENPASAR (DPS)
YOGYAKARTA (JOG)
331
TERNATE (TTE)
JAKARTA (CGK)
JAKARTA (CGK)
LOMBOK (LOP)
675
TERNATE (TTE)
MANADO (MDC)
178
JAKARTA (CGK)
BALIKPAPAN (BPN)
777
TIMIKA (TIM)
DENPASAR (DPS)
1.493
JAKARTA (CGK)
11
. 27
TIMIKA (TIM)
JAYAPURA (DJJ)
314
JAKARTA (CGK)
BANJARMASIN (BDJ)
YOGYAKARTA (TIM)
BALIKPAPAN (BPN)
634
582
JAKARTA (CGK)
BATAM (BTH)
539
JAKARTA (CGK)
BENGKULU (BKS)
346
JAKARTA (CGK)
BIAK (BIK)
JAKARTA (CGK)
DENPASAR (DPS)
JAKARTA (CGK)
JAMBI (DJB)
JAKARTA (CGK)
JAYAPURA (DJJ)
JAKARTA (CGK)
KENDARI (KDI)
JAKARTA (CGK)
KUPANG (KOE)
JAKARTA (CGK)
MAKASSAR (UPG)
2.056
166
1.501
BALIKPAPAN (BPN)
SINGAPORE (SIN)
602
DENPASAR (DPS)
HONGKONG (HKG)
21
. 48
383
DENPASAR (DPS)
HANEDA (HND)
3.472
2.338
DENPASAR (DPS)
MELBOURNE (MEL)
2.725
1.088
DENPASAR (DPS)
NAGOYA (NGO)
3.329
11
. 87
DENPASAR (DPS)
NARITA (NRT)
3.472
882
DENPASAR (DPS)
OSAKA (OSA)
3.274
JAKARTA (CGK)
MALANG (MLG)
424
DENPASAR (DPS)
PERTH (PER)
1.603
JAKARTA (CGK)
MANADO (MDC)
1.361
DENPASAR (DPS)
SEOUL (SEL)
3.282
JAKARTA (CGK)
MEDAN (MES)
876
DENPASAR (DPS)
SYDNEY (SYD)
2.873
JAKARTA (CGK)
PADANG (PDG)
576
DUBAI (DXB)
AMSTERDAM (AMS)
3.216
JAKARTA (CGK)
PALANGKARAYA (PKY)
566
JAKARTA (CGK)
AMSTERDAM (AMS)
7.072
JAKARTA (CGK)
PALEMBANG (PLM)
270
JAKARTA (CGK)
BANGKOK ( BKK)
1.444
3.259
JAKARTA (CGK)
PANGKALPINANG (PGK)
283
JAKARTA (CGK)
BEIJING (BJS)
JAKARTA (CGK)
PEKANBARU (PKU)
590
JAKARTA (CGK)
DAMAM (DMM)
4.429
JAKARTA (CGK)
PONTIANAK (PNK)
456
JAKARTA (CGK)
DUBAI (DXB)
4.080
JAKARTA (CGK)
SEMARANG (SRG)
254
JAKARTA (CGK)
GUANGZHOU (CAN)
2.077
15
Destination
Basic Miles
JAKARTA (CGK)
HONGKONG (HKG)
2.029
JAKARTA (CGK)
JEDDAH (JED)
4.958
JAKARTA (CGK)
JAKARTA (CGK)
MELBOURNE (MEL)
3.228
JAKARTA (CGK)
PERTH (PER)
1.875
JAKARTA (CGK)
RIYADH (RUH)
4.573
JAKARTA (CGK)
SEOUL (SEL)
3.281
JAKARTA (CGK)
SHANGHAI (SHA)
2.761
JAKARTA (CGK)
SINGAPORE (SIN)
JAKARTA (CGK)
SYDNEY (SYD)
3.420
JAKARTA (CGK)
TAIPEI (TPE)
2.374
JAKARTA (CGK)
TOKYO (TYO)
3.612
SINGAPORE (SIN)
BEIJING (BJS)
2.791
SINGAPORE (SIN)
DENPASAR (DPS)
1.040
SURABAYA (SUB)
HONGKONG (HKG)
2.053
MAKASAR (UPG)
SINGAPORE (SIN)
1.231
Origin
725
557
Notes:
Basic Miles values in the table refer to distance for a one-way flight. For return flights,
multiply the value by two.
The calculation for earning miles is based on Basic Miles value, flight class, ticket fare, and
membership tier.
Reservation on V, H, S, G, E, Z, U, X & O class does not qualify to earn miles, while for V, H, S
and G class only valid for frequency.
Route and Basic Miles values are subject to change anytime without prior notice.
The GFF program allows you to accumulate Award Miles from each
flight activity by earning Tier Miles and Tier Bonus.
Tier
Executive
Class
C/D/I
Economy Class
Tier
Bonus *
Y/B
M/K/N
Q/T
V/H/S/G/E/U/X/O/Z
Platinum
25%
25%
150%
100%
75%
25%
0%
Blue **
Garuda Indonesia
Citibank Card
Class
16
17
2. Tier Bonus
= 0 Miles
3. Award Miles
= 419 miles
= 419 miles
Anggota
Gold terbang
kelason
Y sektor
- Surabaya
Gold member
flying pada
of Y class
JakartaJakarta
- Surabaya
sector
1. Tier Miles
= 419 miles
2. Tier Bonus
= 105 miles
3. Award Miles
= 524 miles
Anggota
terbang
pada
sektor
Jakarta
- Surabaya
PlatinumGold
member
flying
of Ckelas
classYon
Jakarta
- Surabaya
sector
1. Tier Miles
= 629 miles
2. Tier Bonus
= 105 miles
3. Award Miles
= 734 miles
Prestige Class
Economy Class
2. Tier Bonus
= 0 Miles
3. Award Miles
= 105 miles
= 105 miles
165 %
150 %
135 %
C, D, I
125 %
Z*
100 %
Y, W, B, M, H
100 %
E, K
A, O, X, G, Q, T
200 %
50 %
No Accrual
Catatan:
*) Z Upgrade - Earn Economy Miles Only
The illustration above shows that by buying a higher class ticket or flying more often, you will collect
Award Miles more quickly.
18
19
500 678
Credit Card
2 Points
Enjoy services and products offered by GFF partners and exchange the
reward points gained from each and every transaction with our partners
join GFF Mileage.
1-300-88-5465
62 21 34358881
6 MR Points
500
Visa Infinite
Platinum
Gold Business Card
Travel money
EVO
Glod & Classic
Platinum Credit card-I
Gold Credit card-I
6 Points
500
6 Points
Poin INDOSAT
Senyum
1 Point
0.5 Point
500 046
121 Points***)
****)
6 Points
68888 (ponsel)
150
4 Points
Credit Card
Debit Card
Premier Card
Citibank Rewards Card
Platinum
Citibank Rewards Card
Signature World
5296 2111
Tabungan Bunga
Harian
World, Infinite
& Platinum
7 Points
7 Points
1 Citi miles
8 Points
Beverage
14 Points
1 Point
001 803657081
314 2900
Qualified Rental
315 0853
315 0854
12 Points
500
Manchester
United Debit Card
18 Points
15 Points
17,5 Points
1000
Australia & New Zealand
5 Points
200
Rp.5.000
See
Avis Web
500
Sydney
(T. 02 9959 5041
or 1300 657 747)
Perth
(T. 08 9254 4221
or 1300 657 707)
Travel Package
Transaction
Every 1 AUD
(multiply)
+82 (0)2
3789-0831~0834
(Seoul)
Travel Package
Transaction
2500
Korea
1 Point
100
Garuda Shop
500 999
Rp.5.000 (Multiply)**)
1 Point
500 miles
per Eligible Stay
(021) 2555-7788
Personal Accident
Insurance Premiums
Rp. 1.500
(021)
5291 - 7222
+622129938888
20
21
*)
**)
1 USD = 4 Miles
Senggigi Beach Hotel Lombok, Sanur Beach Hotel Bali, Pool Villa Club Lombok, Grand
Hotel Preanger Bandung
***) Package1 :12,100 Poin INDOSAT Senyum
=100 mileage;
Package 2 : 60,500 Poin INDOSAT Senyum
= 500 mileage;
Package 3 :121,000 Poin INDOSAT Senyum
=1,000 mileage;
Package 4 : 605,000 Poin INDOSAT Senyum
= 5,000 mileage;
Package 5 :1,210,000 Poin INDOSAT Senyum
=10,000 mileage;
LOMBOK (LOP)
****)
Miles earned
on outgoing calls
Miles earned
on incoming calls
Asia
Hong Kong - 3 (Hutchinson)
Indonesia - Indosat
Macau - 3 (Huchinson)
Maldives - Wataniya
Pakistan - Mobilink
Singapore - Starhub
Sri Lanka - Mobitel
Thailand - True Move
0
0
0
Middle East
Bahrain - Zain
Kuwait - Wataniya
Syria - MTN
Europe
(CGK)
TANJUNGKARANG (TKG)
MAKASSAR (UPG)
KENDARI (KDI)
SEMARANG (SRG)
SURABAYA (SUB)
BIAK (BIK)
JAYAPURA (DJJ)
BALIKPAPAN (BPN)
MAKASSAR (UPG)
DENPASAR (DPS)
MAKASSAR (UPG)
DENPASAR (DPS)
YOGYAKARTA (JOG)
JAKARTA (CGK)
BENGKULU (BKS)
JAKARTA (CGK)
JAMBI (DJB)
JAKARTA (CGK)
MALANG (MLG)
JAKARTA (CGK)
PALEMBANG (PLM)
JAKARTA (CGK)
PANGKALPINANG (PGK)
JAKARTA (CGK)
PONTIANAK (PNK)
JAKARTA (CGK)
SEMARANG (SRG)
JAKARTA (CGK)
SOLO (SOC)
JAKARTA (CGK)
SURABAYA (SUB)
JAKARTA (CGK)
YOGYAKARTA (JOG)
JAYAPURA (DJJ)
BIAK (BIK)
LOMBOK (LOP)
MAKASSAR (UPG)
MAKASSAR (UPG)
GORONTALO (GTO)
MAKASSAR (UPG)
SURABAYA (SUB)
MEDAN (MES)
PALU (PLW)
MAKASSAR (UPG)
SURABAYA (SUB)
LOMBOK (LOP)
TIMIKA (TIM)
JAYAPURA (DJJ)
AMBON (AMQ)
MAKASSAR (UPG)
DENPASAR (DPS)
KUPANG (KOE)
JAKARTA (CGK)
LOMBOK (LOP)
JAKARTA (CGK)
BANDJARMASIN (BDJ)
JAKARTA (CGK)
BATAM (BTH)
JAKARTA (CGK)
DENPASAR
JAKARTA (CGK)
PADANG (PDG)
JAKARTA (CGK)
PALANGKARAYA
JAKARTA (CGK)
PEKANBARU (PKU)
MAKASSAR (UPG)
TERNATE (TTE)
SURABAYA (SUB)
BALIKPAPAN (BPN)
Ukraine - Life
YOGYAKARTA (JOG)
BALIKAPAN (BPN)
Russia - Beeline
Armenia - Beeline
Algeria - Djezzy
Egypt - Mobinil
SURABAYA (SUB)
AMBON (AMQ)
SURABAYA (SUB)
TIMIKA (TIM)
Montenegro - T-Mobile
Turkey - Turkcell
Africa
America
Digicel Cayman Islands
22
23
501-1.000
(Group A)
1.501-2.000
(Group F)
501-1.000
(Group A)
1.001-1.500
(Group B)
1.501-2.000
(Group C)
2.001-2.500
(Group D)
2.501-3.000
(Group E)
3.001-4.000
(Group F)
4.001-6.000
(Group G)
6.001-8.000
(Group H)
Origin
Destination
BALIKPAPAN (BPN)
12.500
SINGAPORE (SIN)
JAKARTA (CGK)
JAKARTA (CGK)
SINGAPORE (SIN)
JAKARTA (CGK)
BANGKOK ( BKK)
SINGAPORE (SIN)
DENPASAR (DPS)
MAKASSAR (UPG)
SINGAPORE (SIN)
DENPASAR (DPS)
PERTH (PER)
JAKARTA (CGK)
PERTH (PER)
DENPASAR (DPS)
HONGKONG (HKG)
DENPASAR (DPS)
HANEDA (HND)
DENPASAR (DPS)
NARITA (NRT)
JAKARTA (CGK)
GUANGZHOU (CAN)
Economy
Award
Ticket
15.000
12.500
15.000
20.000
25.000
a) KOREAN AIR
Economy
Award at
Peak Season
Ticket
22.500
15.000
Executive
Award
Ticket
7.500
22.500
18.000
25.000
31.000
27.000
36.000
45.000
Upgrade
Award
Ticket
No
Distance (miles)
Redemption
on Partner
Economy Award
Redemption
on Partner
Business Award
Sample
of
Partner route
1.
1-1000 (Group A)
15.000
25.000
Incheon - Fukuoka
2.
1001-1500 (Group B)
17.500
30.000
Incheon - Hongkong
3.
1501-2000 (Group C)
22.500
37.500
Incheon - Kunming
4.
2001-2500 (Group D)
27.500
47.500
Incheon - Guam
5.
2501-3000 (Group E)
32.500
57.500
Incheon - Singapore
6.
3001-4000 (Group F)
37.500
67.500
Jakarta - Seoul
7.
4001-6000 (Group G)
42.500
75.000
Incheon - Honolulu
8.
6001-8000 (Group H)
52.500
95.000
Incheon - Atlanta
8001-10000 (Group I)
57.500
100.000
7.500
9.000
12.000
15.000
JAKARTA (CGK)
HONGKONG (HKG)
9.
JAKARTA (CGK)
SURABAYA (SUB)
TAIPEI (TPE)
HONGKONG (HKG)
10.
10001-12000 (Group J)
62.500
110.000
DENPASAR (DPS)
MELBOURNE (MEL)
DENPASAR (DPS)
SYDNEY (SYD)
11.
12001-14000 (Group K)
67.500
115.000
JAKARTA (CGK)
SHANGHAI (SHA)
SINGAPORE (SIN)
BEIJING (BJS)
DENPASAR (DPS)
NAGOYA (NGO)
DENPASAR (DPS)
OSAKA (OSA)
DENPASAR (DPS)
SEOUL (SEL)
DENPASAR (DPS)
TOKYO (TYO)
DUBAI (DXB)
AMSTERDAM (AMS)
JAKARTA (CGK)
BEIJING (BJS)
JAKARTA (CGK)
MELBOURNE (MEL)
JAKARTA (CGK)
SEOUL (SEL)
JAKARTA (CGK)
SYDNEY (SYD)
JAKARTA (CGK)
TOKYO (TYO)
JAKARTA (CGK)
DAMAM (DMM)
JAKARTA (CGK)
DUBAI (DXB)
JAKARTA (CGK)
JEDDAH (JED)
JAKARTA (CGK)
RIYADH (RUH)
JAKARTA (CGK)
AMSTERDAM (AMS)
30.000
37.000
54.000
18.000
35.000
43.000
63.000
21.000
40.000
50.000
72.000
24.000
50.000
62.000
90.000
30.000
Notes:
Redeem mileage on GFF Airline Partner can be done through Garuda Indonesia sales office. Partnership with
Korean Air does not include Upgrade Award facility.
Redeem GFF mileage with Award Ticket in Korean Air routes is not limited to the above example. For complete
list of Korean Air flight routes, Please contact Garuda Indonesia Call Center or Sales Office or you can access
Korean Air website.
The above table is subject to change. Latest information could be seen on GFF website.
Rules of mileage spending on GFF Airline Partner flight is the same with rules of mileage spending on Garuda
Indonesia flight.
Notes :
Award miles needed to upgrade from V dan H flight class are the same as mileage values needed for
an Economy class Award Ticket.
Upgrade Award is not applicable for class J/X/O/T/Z.
The table above may change at any time, update information are available on the website.
Premium Economy Award Ticket apply in peak season which is determined by Garuda Indonesia.
24
25
Glossary of Terms
b) CITILINK
No
Route
Redemption on Citilink
Flights (miles)
1.
7.000
2.
7.900
3.
4.
11.000
5.
11.000
6.
11.000
7.
12.000
8.
14.000
9.
14.000
7.900
Notes :
Redeem mileage on Citilink flight can only be done through Garuda Indonesia sales office where Citilink flight is
available. Partnership with Citilink does not include Upgrade Award Facility.
Gff member can reschedule their Award Ticket on Citilink flight within the validity of the ticket by contacting
Citilink Call Centre on 0804 1 080808 or (031) 2931100.
The obove table is subject to change. Latest information could be seen on GFF website.
26
27
Glossary of Terms
Glossary of Terms
Stop Over
A scheduled stop in a travel itinerary at some point between the point of
departure and destination. A stop over occurs when a passenger stops at an
airport for longer than 24 (twenty four) hours, or stops within the same day but
goes out of the airport area.
Membership Tier
The tier or level of a regular GFF membership (Blue, Silver, Gold or Platinum),
given on the basis of Tier Miles earned or flight frequency made on eligible flights
within the last membership year.
Membership Period
GFF membership period starts from the months of obtaining a level of
membership until the end of February. Periods of membership varies between 12
to 23 months.
Missing Mileage
Mileage that is not recorded on the GFF membership.
Open Date Ticket
A ticket issued without a departure date and time and flight number. An Award
Ticket or Upgrade Award cannot be issued with an open date status.
Operating Party
The party that operates the aircraft on a code share flight.
Origin-Destination
The route segment or sector that has been flown or will be flown from the
departure point to the destination point.
Passenger Ticket Coupon
The last page on the manual ticket issued by Garuda Indonesia and kept by the
passenger, containing detailed information of the flight.
Redeposit
The process of re-depositing GFF mileage into a member's account after
redeeming for an Award Ticket or Upgrade Award.
Spending Award Miles
The process of redeeming Award Miles for Garuda Indonesia Award Ticket or
Upgrade Award.
28
29
30
General Conditions
1. GFF membership is issued to individuals, and each member hold a
single GFF account
2. GFF membership is open to Indonesian citizens and / or foreign
nationalities age 2 (two) and above, domiciled in Indonesia, or outside
Indonesia where the GFF program is applicable, according to the
conditions of enrollment.
3. Garuda Indonesia reserves the sole right to interpret and and apply the
policies and procedures outlined in this Membership Guide. GFF
members are bound by Garuda Indonesia regulations as set forth in this
Membership Guide. GFF members are bound by Garuda Indonesia
regulations as set forth in this Membership Guide
4. Facilities received by GFF members are non-tradable and non
transferable.
5. Garuda Indonesia reserves the right to use personal information and
data provided by GFF members to Garuda Indonesia for its own
operational and marketing purposes, as well as in the interest of
cooperation with Garuda Indonesia partners.
6. The GFF Membership Card can only be used by the person whose
name appears on the card, for purposes related to his/her GFF
membership. The usage of this card is subject to GFF term ansd
condition which may be changed from time to time. This GFF
membership card is property of Garuda Indonesia.
7. A person is entitled to a single GFF membership number only. If there is
more than one GFF membership number to a person's name, only one
number will be accepted as valid. The Mileage recorded in all the other
cards will be merged to the valid card.
8. All GFF privileges and benefits, including extra baggage allowance,
access to airport lounge, and executive check-in counters, priority
stand-by, priority boarding, and other benefit will be determined by
Garuda Indonesia are valid only for Garuda Indonesia flights, and can
be obtained by presenting a valid GFF Membership Card and Garuda
Indonesia ticket to the Garuda Indonesia staff in charge prior to using
the facilities.
9. All GFF privileges and benefits are not applicable to Citilink flights,
charter flights, Government-organized Hajj flights, Code Share Flights
where Garuda Indonesia is not the Operating Party, and also not valid
for other arlines which are not GFF Airline Partners.
10. All provisions contained in this Membership Guide are subject to and
are to be interpreted in accordance with prevailing laws in Indonesia.
11. In the event of any discrepancy between the GFF provisions in the
Indonesian and English versions, the Indonesian language text shall
prevail.
12. In the event of any discrepancy between the GFF provisions in the
English and any other foreign language versions, the English language
text shall prevail
13. In the event that any provision in this Membership Guide is found to be
in conflict with the prevailing laws, this will not affect the validity of the
other provisions in this Membership Guide that are not in conflict with
prevailing laws.
14. Garuda Indonesia Center reserves the right to perform an audit on GFF
member data at any time without consent of the member. In the event
of data discrepancy, the process for Award Ticket and Upgrade Award
will be suspended pending a resolution by Garuda Indonesia.
Enrollment
1. GFF membership enrollment can be done through GFF website at
gff.garuda-indonesia.com or fill out an application form or by register in
other means as determined by Garuda Indonesia from time to time.
Applicants will get a GFF membership number which can be directly
used to gain mileage and the facility of GFF Blue if they meet the GFF
membership requirements.
2. GFF members Mileage started to be given after the first flight on the
eligible flight or transactions with GFF Partner recorded in the GFF
membership data and the membership applications are processed by
GFF Center.
3. Welcome Bonus Mileage will be awarded after the first eligible flight
activity was recorded in the GFF membership data.
4. GFF Membership Card will be printed after first activity recorded in GFF
membership data.
5. Member's name as written at the time of registration will appear on the
GFF Membership Card and the GFF database. The name should be
identical to the name on member's ID (KTP, Passport or other ID).
6. Garuda Indonesia reserves the right to refuse a membership application
that is either incomplete or does not comply with the established
requirements without notification.
III.
31
32
33
34
VI.
35
36
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
37
XI.
38
39
40
2.
3.
4.
5.
6.
7.
8.
XVI. Others
1. Replacement of GFF membership card due to damage, loss or
negligence of cardholder or card data change requested by member
will be charged as follows:
a. Rp 50,000 for card replacement in Indonesia
b. US$ 10 for card replacement outside Indonesia
2. In the case of loss of Award Ticket or Upgrade Award (manual tickets),
Garuda Indonesia Sales Office may issue a new Award Ticket or
Upgrade Award, upon presentation of police document and all other
necessary requirements. The replacement will be charged in
accordance to the prevailing rates for Replacement Fee.
I have completed the GFF application form. When do I get my GFF Card ?
Your permanent GFF membership card will be issued after you have made
your first eligible flight or your first activity with GFF partners and your
enrollment data have been recorded at the GFF database. The GFF card
will be mailed to your mailing address. Please allow 2 (two) weeks (10
workdays) minimum for printing and mailing before you receive your GFF
card. If your GFF card has not been received in those mentioned period,
please call our GFF Center at (021) 625-8118. Your GFF card cannot be
printed if your application was not accepted because of incomplete data
registration or other registration requirements which are not fulfilled.
41
3.
10. Can I process my Award Ticket or Upgrade Award via my travel agent or
online at the GFF website ?
Since January 1, 2011, the provisions of Expiry Mileage will be applied, if
you do not use your earned mileage 3 years after the accrual transaction,
then the mileage from that transaction will be expired and charred. For all
award miles you earned before January 1, 2011 will be considered as
miles transaction on January 1, 2011, so on January 31, 2014 the
mileage will be charred if you do not use it. Immediately redeem your
mileage with several of GFF Award so you can fully take the benefit of your
GFF membership.
5.
11.
12.
4.
Why is it that my flight data is not recorded so that I don't receive the
mileage in my account ?
An un-recorded flight activity may be due to several reasons:
You forgot to mention your GFF membeship number and name when
making your flight reservation, or you did not present your GFF card at
check-in.
The name you use when making flight reservation is different from the
name in your GFF card and in the GFF database, so the system does
not recognize your data.
The mileage may not also be credited to your account if your ticket or
flight does not qualify for Award Miles, for instance in the case of
discount tickets or Citilink flights.
6.
I don't have sufficient Award Miles to be exchanged for an Award Ticket,
can I make up the difference by cash payment or any other means ?
You can buy a certain amount of mileage through Buy Mileage Program to
have sufficient Award Miles to be redeemed. Further information regarding
the price and requiement of Buy Mileage Program could be found in the
Terms and Condition of this giudebook.
13.
7.
14.
8.
Can I make a mileage claim for flights made prior to joining the GFF
program ?
15.
42
43
18.
19.
21.
What facilities or privilege that can be obtained from Garuda Indonesia and
GFF Airline Partner partnership?
Partnership between Garuda Indonesia and GFF Airline Partner is
conducted to give extra facilities for our loyal customer who became GFF
member. You can earn mileage not only from Garuda Indonesia flight
activities but also from flight activities with GFF Airline Partner. You can
also redeem your GFF Mileage for free flight ticket (Award Ticket) either on
Garuda Indonesia flight or GFF Airline Partner.
L. Contact Addresses
GFF CENTER
PO Box 777 JKT 10900
Jakarta, Indonesia
gff.garuda-indonesia.com
Tel. : (021) 625 8118
Fax. : (021) 625 8119
24 hour
Customer Access
or (021) 2351-9999
0804 1 807807
www.garuda-indonesia.com
44
Contact Addresses
BALIKPAPAN
Jl. Jend. Sudirman, Balikpapan Permai,
Blok H-1 No. 23-24, Balikpapan
Tel. : (0542) 422300/1
Fax. : (0542) 735194
BANDA ACEH
Jl. Tengku Imum Lueng Bata No. 78
Bandara Sultan Iskandar Muda
Tel. : (0651) 33666
Fax. : (0651) 31666
BANDUNG
Gedung Annex, Graha Bumiputra
Jl. Asia Afrika No. 141-149, Bandung
Tel. : (022) 4209468/ 4217747
Fax. : (022) 4209467
BANJARMASIN
Gedung Garuda Indonesia Lt. 2
Jl. M.H. Hasanuddin No. 31, Banjarmasin
Tel. : (0511) 3366747/ 3358747
Fax. : (0511) 3359063
BATAM
i-Hotel Jl. Teuku Umar, Bukit Nagoya, Batam
Tel. : (0778) 6000737, ext1
. 10 - 112
Fax. : (0778) 452515
BEKASI
Hotel Horison Jl. KH. Nur Ali - Bekasi
Tel. : (021) 8866928
Fax. : (021) 8866929
BIAK
Jl. Sudirman No. 3, Biak
Tel. : (0981) 25737 / 25747
Fax. : (0981) 98777
BOGOR
Botani Square, Ground Floor No1
.2
Jl. Raya Pajajaran Bogor 32, 16717
Tel. : (0251) 8324259/ 8356747
Fax. : (0251) 8356737
BUKITTINGGI
Hotel Ambunsari, Jl. Panorama No. 2
Tel. : (0752) 627737
Fax. : (0752) 627747
CIREBON
Hotel Grand Tryas, Jl. Tentara Pelajar No. 103-107
Tel. : (0231) 238811
Fax. : (0231) 238812
DENPASAR
Gedung Garuda Indonesia
Jl. Sugianyar No.5, Denpasar, Bali
Tel. : (0361) 232400/ 225320/
254747
Fax. : (0361) 232700
DENPASAR
Sanur Beach Hotel, 2nd Floor
Jl. Danau Tamblingan, Sanur, Bali
Tel. : (0361) 288011 ext. 1789
Fax. : (0361) 287915
DENPASAR
Hotel Kuta Paradiso Lantai 1Jl. Kartika Plaza, Kuta
Tel. : (0361) 761414 ext. 7807
Fax. : (0361) 751179
DENPASAR
Garuda Indonesia Service Center
Bali Collection Unit A2- A4,
Kawasan BTDC, Nusa Dua, Bali
Tel. : (0361) 770747
Fax. : (0361) 770174
DEPOK
Margo City, Ground Floor 12C, Jl. Margonda Raya, No.
358
Tel. : (021) 78870957
Fax. : (021) 78870947
GORONTALO
Gorontalo Business Park, Jl. Sultan Botutihe Blok A-9
Tel. : (0435) 830444
Fax. : (0435) 826444
JAKARTA
Panin Tower (Senayan City) Lt.7, Jl Asia Afrika Lot 19,
10270
Tel. : (021) 29242020
Fax. : (021) 72790586
JAKARTA
Gedung Garuda Indonesia Lt. 1
Jl. Gunung Sahari Raya No. 52,
Jakarta Pusat 10610
Tel. : (021) 4223721
Fax. : (021) 4223722
JAKARTA
Gedung Kementrian BUMN
Jl. Medan Merdeka Selatan No. 13
Tel. : (021) 2310082
Fax. : (021) 2311679
JAKARTA
Intiland Tower Jl. Jendral Sudirman Kav.32
Tel. : (021) 2512237
Fax. : (021) 2512236
JAKARTA
Graha Rekso Building, Ground Floor,
Jl. Boulevard Artha Gading Kav. A1, Sentra Bisnis, Artha
Gading, 14240
Tel. : (021) 45856233
Fax. : (021) 45826232
JAKARTA
Dharmawangsa Square
The City Walk Ground Floor , Blok 57
Jl. Dharmawangsa VI & IX No. 64,
Kebayoran Baru
Tel. : (021) 72788364
Fax. : (021) 72788317
JAKARTA
Menara Bidakara, Jl. Gatot Subroto Kav. 70-73,
Pancoran, 12870
Tel. : (021) 83700820
Fax. : (021) 83700823
JAKARTA
Puskopal MABES TNI AL
Jl. Raya Hankam, Cilangkap
Tel. : (021) 8723899
Fax. : (021) 8712686
JAKARTA
Menara Bidakara
Jl. Jend. Gatot Subroto Kav. 70-73, Pancoran
Tel. : (021) 83700820
Fax. : (021) 83700823
JAKARTA
Soekarno - Hatta Airport, Terminal D / E / F
Tel. : (021) 5500704
Fax. : (021) 5501668
JAKARTA
Pluit Emporium Mall Shopping Unit No. UG 36-37, Jl.
Pluit Selatan Raya, 14440
Tel. : (021) 66676644
Fax. : (021) 66676641
JAKARTA
Puri Indah Mall Ground Unit KC 10
Jl. Puri Agung, 11610
Tel. : (021) 5822748
Fax : (021) 5822714
JAKARTA
Pertamina Kuningan, SPBU Rasuna Said Kav. X2/2,
Kuningan Timur
Tel. : (021) 52922188
Fax. : (021) 52922179
45
Contact Addresses
Contact Addresses
JAKARTA
Bandara Halim Perdanakusuma Lantai 1
Tel. : (021) 80885207
Fax. : (021) 80885217
JAKARTA
Senayan City Lt. 2 Jl. Asia Afrika, Lot. 19
Tel. : (021) 29241000
Fax. : (021) 72790755
JAKARTA
Pondok Indah Mall I Jl.Metro Duta Niaga Blok V Lt.
Dasar 60B
Tel : (021) 7506880
Fax : (021) 7506784
JAKARTA
Living World, lantai 1 Unit 1 - 02, Jl. Alam Sutera
Boulevard Kav 21, Serpong Utara - Tangerang
Selatan
Tel. : (021) 29211660
Fax. : (021) 29211550
JAMBI
Abadi Suite Hotel & Tower, Jl. Prof. HMO Bafadhal
No1
. 11, Jambi 36134
Tel. : (0741) 7550888/ 7550868
Fax. : (021) 7550877
JAYAPURA
Kompleks Ruko Pasifik Permai Blok G11-12,
Jayapura 99112
Tel. : (0967) 522222
Fax. : (0967) 522225
KENDARI
Ahmad Yani Square, Jl. Ahmad Yani
Tel. : (0401) 3126624/ 3126668
Fax. : (0401) 3126778
KUPANG
Jl. WJ Lalamentik No. 75E
Tel. : (0380) 827333
Fax. : (0380) 827234
LAMPUNG
Gedung Graha Gading Karang, Jl. Dr. Susilo No. 21A
Kelurahan Teluk Betung Utara, Bandar Lampung
Tel. : (0721) 260264/ 242737/
267097/ 253017/ 261572
Fax. : (0721) 262846
MAKASSAR
Jl. Slamet Riyadi No. 6
Tel. : (0411) 3654747/ 322804
Fax. : (0411) 315719
MALANG
Hotel Kartika Graha, Jl. Jaksa Agung Suprapto, No.
17
Tel. : (0341) 369494/ 351177
Fax. : (0341) 369656
MALANG
Hotel Savana, Jl. Letjend Sutoyo no 32-34
Tel. : (0341) 419494
Fax. : (0341) 419656
MANADO
Jl. Sam Ratulangi No. 212, Manado 95513
Tel. : (0431) 877717/37/47
Fax. : (0431) 877777/27
MATARAM
Jl. Majapahit No. 1, Mataram
Tel. : (0370) 649100 / 9999
Fax. : (0370) 637951
MEDAN
Jl. Dr. Monginsidi No. 34 A
Tel. : (061) 4556777 ext. 133/125/127
Fax. : (061) 4557747
46
MEDAN
Inna Dharma Deli Hotel, Jl. Balaikota No. 2
Tel. : (061) 4516400
Fax. : (061) 4537844
MEDAN
Cambridge City Square, Lt. Dasar, Jl. S. Parman
No.217
Tel. : (061) 4529045
Fax. : (061) 4529055
PALANGKARAYA
Palangkaraya Mall, Jl. Kinibalu no. 1, blok D1-D2,
Tjilik Riwut Airport
Tel. : (0536) 3241349 / 50
Fax. : (0536) 3241438
PADANG
Jl. Jendral Sudirman No. 2, Padang
Tel. : (0751) 30737 Ext. 11 / 13
Fax. : (0751) 30174
PALEMBANG
Jl. Kapt. A. Rivai No. 35, Palembang
Tel. : (0711) 315333 ext. 110/ 105
Fax. : (0711) 310842/352224
PALU
Jl. Moh. Hatta No. 6
Tel. : (0451) 454888/428135
Fax. : (0451) 428666
PANGKAL PINANG
Hotel Novotel, Jl. Soekarno Hatta Km 5
Tel. : (0717) 438737/434509
Fax. : (0717) 436264
PEKANBARU
Jl. Jend. Sudirman No. 343, Pekanbaru 28111
Tel. : (0761) 43903/45063
Fax. : (0761) 45062
PONTIANAK
Jl. Rahadi Usman No. 8A
Tel. : (0561) 734986/ 741441
Fax. : (0561) 749895
SAMARINDA
Jl.S.Parman, Komplek Mall Lembuswana, Blok C
No. 10
Tel. : (0541) 747200
Fax. : (0541) 747500
SEMARANG
Gedung BPD Jateng Lt.3, Jl.Pemuda No1
. 42, 50132
Tel. : (024) 3517007
Fax. : (024) 3512525
SERANG
Le Dian Hotel, Jl. Jenderal Sudirman No. 88
Tel. : (0254) 210777
Fax. : (0254) 210778
SOLO
Hotel Riyadi Palace,lt. 4 Jl. Slamet Riyadi, No. 335
Tel. : (0271) 737500
Fax. : (0271) 731807
SURABAYA
Jl. Tunjungan No. 29
Tel. : (031) 5345886
Fax. : (031) 5342324
SURABAYA
Graha Bumi Modern Lt. 1&4, Jl. Basuki Rahmat No.
126-128
Tel. : (031) 5326321/ 5468501
Fax. : (031) 5326322
SURABAYA
City of Tomorrow GE 3, Jl. Achmad Yani, No. 288
Bundaran Waru
Tel. : (031) 58251488
Fax. : (031) 58251414
TERNATE
Ruko Jatiland Business Center, Jl. Boulevard Raya
no.43
Tel : (0921) 3128030/3318757
Fax : (0921) 3128616
TIMIKA
Jl. Budi Utomo No. 652-653, Inauga, Mimika Baru
Tel. : (0901) 3126780/324200
Fax. : (0901) 324090
YOGYAKARTA
Inna Garuda Hotel, Jl. Malioboro No. 60
Tel. : (0274) 558487
Fax. : (0274) 558488
SALES OFFICES
INTERNASIONAL
AMSTERDAM
WTC Tower B-8th Floor, Schiphol Boulevard 177,
1118 BG Schiphol Airport.
Tel. : (31-20) 5502600
Fax. : (31-20) 5502666
BANGKOK
11168/77 Lumpini Tower. 27th floor, Rama IV Road
Thungmahamek, Sathorn, 10210
Tel. : (66-2) 2856470
Fax. : (66-2) 2856474
BEIJING
RM 209-210, 2F China Life Tower 16 Chaowai
Avenue Chaoyang District, Beijing PRC
Tel. : (86-10) 85253339
Fax. : (86-10) 85253770
DAMMAM
King Abdul Azis Road, 19th Cross Street, Al Khobar
Tel. : (96-63) 8644527/ 8645638/
8648847
Fax. : (99-63) 8645710
DARWIN
9-11 Cavenagh Street Darwin NT 0800
Tel. : 1 300 365 331
Fax. : (61-8) 89815408
DUBAI
Sharaf Travel Near Burjuman Centre, Khalid Bin
Walid Street
Tel. : (971-2) 3976161
Fax. : (971-2) 3975377
GHUANGZHOU
Room 1101-1102, Asia International Hotel 326,
Section 1, Huanshi East Road
Tel. : (86-20) 61206777 / 6555
Fax. : (86-20) 61206222 / 6333
HONGKONG
Unit 10, 10/F, 68 Yee Woo Street, Causeway Bay
Tel. : (85-2)28400000
Fax : (85-2) 28455021
JEDDAH
Al Nakheel Center, Madinah Road (Near NCB
Bank), PO Box 13541, 21414
Tel. : (966-2) 6656875
Fax. : (9662) 2843382
JEDDAH
City Center First Floor, No. 25-26, Madina Road PO.
Box 13541, 21414
Tel. : (966-2) 6656121/ 2830378
Fax. : (966-2) 6605180
KUALA LUMPUR
Ground Floor, Menara Parak, Megan Avenue II,
Block D, No. 12, Jl. Yap Kwan Seng 50450
Tel. : (603) 21622811
Fax. : (603) 21624360
MAKKAH AL MUKKARAMAH
Al Mansoor Commercial Center, Ground Floor,
Mansoor Street
Tel. : (966-2) 5444740
Fax. : (966-2) 5446628
MELBOURNE
Level 1, 30 Collins Street Melbourne VIC 3000
Tel. : 1 300 365 331/ (61-3) 8663
0222/ (61-3) 86630297
Fax. : (61-3) 96501731
NAGOYA
Nagoya Hirokoji Bldg. 7F, 2-3-1 Sakae, Naka-Ku,
Aichi
Tel. : (81-52) 2224771
Fax. : (81-52) 2224429
OSAKA
OCAT Bldg. 3F, 1-4-1 Minatomachi, Naniwa-ku
Tel. : (81-6) 66353222
Tel. : (81-6) 66353198
PERTH
Ground Floor, 16 St George Terrace, Perth WA
6000
Tel. : 1 300 365 331/ (61-8)
92145100
Fax. : (60-8) 92212005
RIYADH
Al Fawzan Building, Olaya Main Road, near to
Ministry of Interior, PO. Box 58458, 11594
Tel. : (996-1) 2160855/ 2160856
Fax. : (996-1) 2168335
SEOUL
7F,YG TOWER 155 Da-dong, Jung-gu, 100-180
Tel. : (82-2) 7732092
Fax. : (82-2) 7756191
SHANGHAI
Unit G-H, 17F Huamin Empire Plaza, 726 Yan An
Road(W), PRC
Tel. : (86-21) 52391000
Fax. : (86-21) 52398123
SINGAPORE
101 Thomson Road #12-03 United Square,
Singapore
Tel. : (65) 62502888
Fax. : (65) 62536196
SYDNEY
Level 6, 55 Hunter street Sydney NSW 2000 GPO
Tel. : 1 300 365 331 /
(61-2) 9334 9900
Fax. : (61-2) 92232216
TAIPEI
5F-2, No 90, Section1, Jian Guo North Road, 104
Tel. : (88-62) 25073037
Fax. : (88-62) 25072349
TOKYO
New Tokyo Bldg. 1F, 3-3-1 Marumouchi, ChiyodaKu
Tel. : (81-3) 32406161
Fax. : (81-3) 32406180
47