Syllabus

SCM 300 SYLLABUS SPRING 2017
In-Person Lecture Section

SCM 300 SPRING 2017 GLOBAL SUPPLY OPERATIONS
Instructor: Eddie Davila
Office: BA 441
Office Hours:
Email Address: eddie.davila@asu.edu (In general, no emails See page 9)
Updated Office Hours are posted weekly on the SCM 300 Blackboard website
TABLE OF CONTENTS
Course Website
Students with Special Challenges
Drop/Add Deadlines
Page 1
Page 1
Page 1
Course Materials and Reading Assignments
Page 2
Course Grades and Grade Breakdown

Buffer Points Explained
Course Grade Components
Pages 3
Page 4
Page 4
Online Labs Explanation, Schedules

In-Person Labs Explanation, Sections, Schedules
Due Dates for Quizzes
Pages 5
Pages 5 and 6
Page 7
Exam Guidelines and Exam Tips

Studying for the Exam
Exam Study Guides Explained
Honors Credit
Page 8
Page 9
Page 9
Page 9
Communicating with the Instructor

Student Absences
Accidentally Dropping the Course
Grades Questions and Disputes
Cheating
Page 10
Page 10
Page 10
Page 11
Page 11
Daily Course Schedule Mon/Wed sections

Daily Course Schedule Tues/Thurs sections
Page 12
Page 13
Additional ASU/WPC Syllabus Requirements
Page 14
SCM 300 WEBSITE: http://my.asu.edu

For IT related issues and problems accessing website send a detailed question to wpcarey.support@asu.edu
The following is a list of things typically available on the course website:
Syllabus, Course Announcements
Lecture Materials Slides, Problem Sets, Study Guides (Contains detailed reading assignments)
Online Quizzes Take these on your own time at home, not during your open lab.
Grades These will be updated approximately every two to three weeks
Grade Calculator Helps you keep track of your grades. Helps calculate your grade in the course.
SPECIAL CHALLENGES
If you are challenged in anyway sight, hearing, mobility, learning, etc. please see us so we can discuss how to make your
educational opportunity equitable.
DROP/ADD DEADLINES
Late Registration and Drop/Add
Course Withdrawal Deadline
Complete Withdrawal Deadline
Jan 15
April 02
April 28

Course Materials and Reading Assignments
This semester we will use a series of e-Notes and outside cases. Below are some guides to help you find these
materials. We hope you find the cost of reading materials for this course reasonable.
eNote Packs: Supply Chain Management Fundamentals series (E. Davila)
Amazon.com:
http://www.amazon.com/Eddie-Davila/e/B00MJL5UDU
OR
iTunes store:
https://itunes.apple.com/us/artist/eddie-davila/id68259389?mt=11
The iTunes and Amazon versions are identical. Either version is acceptable.
Harvard cases:
Case #1 - Deeper Supplier Relationships (Liker and Choi)
Case #1 is available FREE online: hbr.org/2004/12/building-deep-supplier-relationships#
Case #2 - Rapid fire fulfillment (Ferdows, Lewis, Machuca)
Case #2 is available FREE online: hbr.org/2004/11/rapid-fire-fulfillment
Case #3 Unsafe for Children (Lee, Tseng, Hoyt)
Case #4 Starbucks Corp: Building Sustainable (Lee, Duda, et al)
Use this link to get the discounted price on Harvard cases #3 and #4:
http://cb.hbsp.harvard.edu/cbmp/access/57627545
If you dont already have a Harvard account you will need to create one before your purchase.
Registration is free.
Module
eNote Packet
eNotes - Module 1
CASES or other readings
eNotes - Module 2
eNotes - Module 3
eNotes - Module 4
Module
eNote Packet
eNotes - Module 5
eNotes - Module 6
HBR Case - Rapid Fire Fulfillment
eNotes - Module 7
HBR Case - Unsafe for Children: Mattel's Toy Recalls
eNotes - Module 8
HBR Case - Starbucks Corp. Building a Sustainable
Module
eNote Packet
eNotes - Module 9 ***
10
eNote - Module 10
11
eNote - Module 11
12
eNote - Module 12 ***
HBR Case - Deeper Supplier Relationships
*** Module 9 and 12 may not yet be available.

Other course materials: Slides, Problem sets, and study guides
Copies of slides, problem sets, study packets are available on the SCM 300 Website as Word, Excel, PowerPoint, or PDF
files. Each module study guide contains a detailed description of the reading assignment for each module.
Module study guides can be found on Blackboard.
For Module 1, go to Exam 1 Materials tab. Go into the folder marked Exam 1-Module 01 SCM 300 Basics.
In that folder youll find a file posted under the heading Exam 1 Study Guide. That word file contains very detailed
information about what you need to read and study in preparation for the exam.
Every module will have its own individual study guide.

COURSE GRADE BREAKDOWN

The class will have a maximum score of 1000 points. Course grades are broken into THREE key categories:
1. Exams 2. Lab Exercises 3.Online Quizzes
Notice that the Lab and Quiz categories have point caps. In other words, more points are possible than can actually
be earned. The extra points are designed to make-up for absences or any possible deficiencies in your or your
teams performance on the quizzes and exercises. Any points earned over the maximum possible in any category
will not be added to your grade. All points above the maximum in any single category are lost.
Maximum
Possible Points
Graded Component
Exam 1 & 2:
240 points
3 Exams
Exam 3: 280 Points
760 Points
25 Points Each
120 Points
(30 Buffer Points)
25 Points Each
120 Points
(30 Buffer Points)
6 Lab Exercises
5 questions,
5 points
each
6 Online Quizzes
Course Total
1000 Points
EXPLANATION OF BUFFER POINTS on NEXT PAGE
GRADE RANGES
A+
1000-975
A
974.5 -930
A929.5 -900
B+
B
B-
C+
C
899.5 -870
869.5-830
829.5-800
799.5-770
769.5-700
D
E
699.5-650
650 - 0
EXTRA CREDIT ASSIGNMENTS are NOT allowed under any circumstances.
PERSONAL GRADEBOOK
QUIZZES
Exercises
Exams
Online Quiz 1
/25
LAB EX 1
/25
Online Quiz 2
/25
LAB EX 2
/25
Online Quiz 3
/25
LAB EX 3
/25
Online Quiz 4
/25
LAB EX 4
/25
Online Quiz 5
/25
LAB EX 5
/25
Online Quiz 6
/25
LAB EX 6
/25
Max Points
Possible 120
/120
Max Points
Possible 120
/120
Exam 1
(M1-M4)
/240
Exam 2
(M5-M8)
/240
Exam 3
(M9-M12 &
Comprehensive
Section)
Exam
Total
/280
/760
If you need help calculating your grade, consult the grade calculator on the course website.

BUFFER POINTS EXPLAINED
Lets explain buffer points via an example/process using lab grades. Lets suppose the four grades for the first four labs are
now entered into the system.
Step 1: Add up your total lab points for the 4 labs already completed. (0 to 100 points)
Student A: 25, 25, 20, 25 Total 95 points
Student B: 25, 0, 20, 25 Total 70 points
Student C: 0, 10, 25, 25 Total 60 points
Step 2: Notice that only two labs remain. This means 50 more points are possible
Step 3: Realize 120 points is the maximum you can get on the 6 labs combined.
Step 4: Calculate what is possible:
* Student A needs a combined 25 points on the last two labs to get the maximum of 120 points.
This student could get 12 on lab 5 and 13 on lab 6, or they could get 25 on lab 5 and completely skip lab 6.
* Student B Needs all 50 remaining points to max out at 120 points.
* Student C Needs all 50 remaining points just to get 110 points.
Step 5: What if? If you end up with more than 120 points, thats ok, but you will only get to keep 120 points. All extra points
are lost. There is no extra credit.
Step 6: What if? If you have extra lab points can they be turned into quiz points? NO. If you have extra quiz points can they
be turned into lab points? NO.
Buffer points for quizzes work the exact same way.

COURSE GRADE COMPONENTS
1.
Student grades will be based on the following graded materials:

Online Quizzes Students must complete six online quizzes. Quizzes are made up of 5 questions worth 5 points each.
Quizzes are comprised of 5 questions which are pulled at random from a pool of 15+ questions. Students can take the
quizzes as many times as they wish. Only the score from your highest attempt will be recorded. Do not open a new
attempt once you are done, it will erase your previous score and mark your quiz as IN PROGRESS. If your final score is
recorded as LOCKED or IN PROGRESS, your grade will be 0 for that quiz.
Having Internet issues? Check system health at: syshealth.asu.edu OR https://twitter.com/asuoutages
2.
Lab Exercises Students must complete six labs. These may include short answer questions, problems, and business
simulation exercises. MORE ON PAGES 4 and 5
Some students have signed up for in-person labs; others have chosen to enroll in online labs.
Students enrolled in online labs can NEVER attend in-person labs
Students enrolled in in-person labs can NEVER do their labs online.
a. In-Person labs These sections are supervised by teaching assistants (TAs). Students will complete their lab
exercises in teams. Teams will be comprised of 2 to 5 students. Students can show up with a team of friends, or
they can come alone and be put into a team by the attending TA(s). The TAs will provide students with help
when required.
b. Online labs Students complete these labs on their own. Online labs are good for independent students that
are good at learning on their own. These are not a good choice for students that are in constant need of help
and attention. Students cannot email TAs or the instructor with questions. There is no discussion board either.
They can, however, come to TA or instructor office hours with questions. These assignments are VERY similar
in content to the in-person labs.
Students can take the online labs as many times as they wish. Only the score from your highest attempt will
be recorded. Do not open a new attempt once you are done, it will erase your previous score and mark your lab
as IN PROGRESS. If your final score is recorded as LOCKED or IN PROGRESS, your grade will be 0 for that
lab.
3.
Exams There are three exams in this course. This includes the final. The final is partially comprehensive. Exams are
comprised of 60 multiple choice exam questions, the final exam has 70 questions. Each question is worth 4 points. All
exams are counted toward your final grade. You are not allowed to drop any exam score. Exams are typically given in
the lecture hall. All exams are timed Exams 1 and 2, 65 minutes. Final Exam 90 minutes.

LIST OF LAB SECTIONS

26828 This is the online lab section
26823, 26824, 26825, 26826, 32325 These sections are all in-person lab sections.
ONLINE Lab (SLN 26828)

Online Lab Website
Students only need to complete 6 labs this semester. In some cases, only five labs (See Buffer Point section on page 3)
If you are enrolled in the online lab section you will notice that you have two SCM 300 blackboard sites. One of them is clearly
marked as the Online Lab site. This is where you will complete your lab exercises. Directions for each lab will be provided at that
site.
Open and Close dates for ONLINE Labs Labs close at 11:59pm on last day available
These are the first and last days the online labs will be available on the online lab website.
ONLINE LAB
OPENS
DUE DATE
LE1
LE2
LE3
LE4
LE5
LE6
20-Jan
3-Feb
24-Feb
17-Mar
7-Apr
21-Apr
27-Jan
10-Feb
3-Mar
24-Mar
14-Apr
28-Apr
IN-PERSON LAB
Students only need to attend 6 labs this semester. In some cases, only five labs (See Buffer Point section on page 3)
Students must attend the lab section for which they are signed up. Students that attend the wrong lab section will get
a zero on their lab.
Friday Meeting Time
SCM Lab Section #
ROOM
SLN
9:00am - 10:15am
BA 365
26823
9:00am - 10:15am
BA 253
26824
10:45am - Noon
BA 353
26825
12:15pm - 1:30pm
BA 353
26826
3:05pm - 4:20pm
BAC 316
32325
Show up to lab prepared to cover the lab topic for that day. (See Page 6)
SHOWING UP TO A LAB LATE - Teaching assistants can decide whether or not any student is allowed to enter the
lab late. Late students admitted into the lab may be required to work on their lab individually.

DAY-by-DAY Schedule for IN-PERSON Labs

Students can attend Lab 1 on either January 20 or January 27. Students can only attend each lab once. Students
cannot attend lab #1 on both Jan 20 and Jan 27. Students that go to the same lab twice will get a zero for that lab.
The day-by-day schedule below allows you to easily see what is going on in the in-person labs on any day this
semester. After the close date it will not be possible to earn points for the closed open lab.
How to read the chart below:
Example: On February 3rd students that attend lab will be able to complete LE2
Example: Lab Exercise #4 opens March 17 March 24th is the last possible day to complete LE4.
Friday - In-Person Labs

13-Jan
NO LAB
20-Jan
LE1
27-Jan
LE1
3-Feb
LE2
10-Feb
LE2
17-Feb
NO LAB
24-Feb
LE3
3-Mar
LE3
10-Mar
ASU CLOSED
17-Mar
LE4
24-Mar
LE4
31-Mar
NO LAB
7-Apr
LE5
14-Apr
LE5
21-Apr
LE6
28-Apr
LE6
WHATs COVERED ON EACH LAB

This is subject to change. Go to lecture to get more details on what will be covered on each lab.
Lab #1 Total Cost of Inventory and EOQ
Lab #2 Line Balancing
Lab #3 Waiting Line Models
Lab #4 A mix of problems from Modules 5, 6, and 7
Lab #5 Processes and/or Projects
Lab #6 Quality and Performance Metrics

DUE DATES for QUIZZES - Quizzes close at 11:59pm on last day available
Below youll find a table that lists the due dates for each quiz. After the due date it will not be possible to earn points for
the closed quiz. Quizzes will be available on the course webpage.
Wednesday
11-Jan
18-Jan
25-Jan
Quiz 1 - Mod1/2
1-Feb
8-Feb
Quiz 2 - Mod 3/4
15-Feb
22-Feb
1-Mar
Quiz 3 - Mod 5/6
8-Mar
15-Mar
22-Mar
Quiz 4 - Mod 7/8
29-Mar
5-Apr
12-Apr
19-Apr
Quiz 5 - Mod 9/10
26-Apr
Quiz 6 - Mod 11/12
WHATs COVERED ON EACH QUIZ

Labs typically cover content from the eNotes and the Assigned Cases. Sometimes material from lecture will also be
included on a few quiz questions.
Quiz #1 Modules 01 and 02

EXAMS
Exam: Rules and Facts - Exams comprise 76% of your overall grade. Exams scores are not curved. Exam scores cannot be
dropped. All exam questions are designed to have one answer, or they have the possibility of being All of the above if so
stated.
IDENTIFICATION Students must bring a valid ASU student ID to the exams. Your picture must be clearly
visible. I dont care what your excuse is, if you do not have your own ASU ID, you need to get/buy one
before your exam. Failure to present your valid and visible ASU ID will result in at least a 48-point penalty.
LATE to EXAM Students that show up late will get the remaining exam time to complete their exam. After the
first student hands in their exam, though, late students cannot start the exam. These students will get a zero
on their exam.
QUESTIONS DURING EXAM - You are not allowed to ask questions about exam content during the exam unless
you feel there is a typographical error. TAs cannot provide you hints, or tell you if you are on the right track.
FOREIGN LANGUAGE DICTIONARIES - You may use a foreign language dictionary only with TA/Instructor
approval and inspection. ELECTRONIC foreign language dictionaries are NOT allowed.
ELECTRONIC DEVICES Except for the SCM 300 exam calculators, no electronic or digital devices of any kind are
permitted during the exam.
FORMULA SHEET - A formula sheet is attached to the back of the first page of each exam. The exam formula
sheet is also part of the exam review packet available for each exam.
Each lecture section will receive at least 2 different versions for each exam. No two students sitting next to each
other should have identical versions. Each exam version will probably contain different numbers, charts, and graphs.
Assigned portions of the textbook not covered during lecture will be tested.
Exam averages are often between 73% and 81% during the typical Spring and Fall semesters.
Working on your exam after time has expired is considered cheating. This includes filling in answers or
bubbling in your name. Exam scantrons that are not properly bubbled with names and ID #s will lose
20pts.
Other things that are considered cheating - Using unauthorized notes during the exam, using unauthorized
devices during the exam, communicating with anyone that is not a TA or instructor during the exam, looking
at another students work during the exam, copying another students work during the exam
PENCIL You must use a pencil on the scantron form. Using markers or pens will get you a ZERO.
Cheating is NOT allowed. If you are caught cheating on the exam you will automatically get a ZERO on the exam.
Plus, the instructor will recommend to the College Board and Dean that the student receives an XE grade in the
course. http://provost.asu.edu/files/AcademicIntegrityPolicyPDF.pdf
Exam Calculators - During the exam, students will ONLY be allowed to use the Exam Calculators issued during the exam.
This is done in an effort to prohibit inequities created by students that might be tempted to program notes into their device of
choice. Also, exam security is being heightened due to the advent of text messaging, cell phone cameras, Bluetooth, etc.
Calculators will be handed out prior to the exam, and will then be collected when the student hands in their exam.
Students wishing to preview the calculator before the exam and those who have an issue with this policy are encouraged to
visit with the instructors during office hours. Exam policy complaints will not be fielded during the exam period.
FINAL EXAMS Check the syllabus now! Do not book a flight to leave town until after you take our SCM 300 final. If you
leave town early with a valid excuse, you will have to take a make-up exam when you return to Tempe. Early final exams are
not an option.
Make-up Exams - Absences on Exam days must be discussed with the instructor, preferably BEFORE the exam, and
accommodations will be made if necessary. Make-ups may be a different format (ESSAY), possibly more difficult for you.
GENERALLY, only verified personal and family emergencies will be allowed.
If you are very sick, medically unstable, or if you have severe emotional problems on the day of the exam, DO NOT take the
exam. Once you take the exam, adjustments and make-up exams are not allowed. You do not need to contact me that day,
but I will expect a documented excuse from a medical professional or another professional from a field related to your
absence.
Disability Resource Center Exams Students that are eligible, may register with DRC to take exams there. A student that
signs up for SCM 300 exams at DRC must commit to taking all exams at DRC. Once a student signs up with DRC, they will
not be allowed to take their exams in the lecture hall.

STUDYING FOR THE EXAM
1.
2.
3.
4.
5.
6.
Module Study Guides On the Course Site, go to CONTENT. Choose any one of the module folders. Find the
Study Guide file for that module. Typically it is one of the first items listed. Download it. This provides you lists of
the key topics and terms that will be tested. More on exam study guides in the section below.
Reading the eNotes With the study guide available, start reading the eNotes. Create a study guide for eNotes
materials.
Going to Lecture Take notes. In particular be sure to pay attention to the bigger examples given in the lectures.
These may be tested.
Problems Sets Problem sets are not required, but they contain questions that will be helpful in preparing for the
exams, labs, and some quizzes.
Labs These are required. They are typically a bit more difficult than what will appear on the exam. The idea here
is that by pushing you on labs, hopefully exams will seem easier.
Quizzes These are required. These are not great for exam preparation, but they are good motivation to open
your study guides and eNotes well before the exam.
EXAM STUDY GUIDES

Exam study guides are provided for each and every module.
Study guides are probably the most important tool students can use in preparing for the exam. Students should begin
to develop study guides for each module as soon as possible. When exams are written, the instructor consults the study guides
to construct the exam.
If you make your own personal study guide for each module, you should be in good shape for the exam. Keep your study
guides short. The study guide for each module should be about 3-4 pages maximum. If yours is longer you need to work to
make cuts. This is how you begin to understand the material, by editing your study guide so that it is short, easy, and makes
sense to you. By the time you get to the exam, the study guide and your problem sets should be all you need to do well.
How to prepare for each section of study guide? In general, for eNotes & cases, if it is not in the study guide it will not be tested.
eNotes A. Terms Brief definition and be able to provide an example. B. Lists know the list. C. Concepts Know these
issues in some depth. D. Examples Be able to recall the major issues described.
Cases Be able to briefly answer all questions posed on the study guide. Questions typically are organized in the order in
which the answers appear in the case.
Lecture material In addition to items outlined in study guide, be able to recall specific examples used in the lectures.
Problem Sets These help prepare you for both exams and lab exercises.
HONORS CREDIT
In general, honors credit is not offered for SCM 300 unless all sections of SCM 303 are full after the drop/add deadline.
If SCM 303 is full after the drop/add deadline, the SCM department chair will be consulted about providing an honors
credit option for interested students. The SCM Chair will make that decision.
If students are offered an honors credit option they can only be awarded honors credit if they get at least a B in the
non-honors portion of the course, 830+ points. Students that do not achieve a B or higher in the regular part of the
SCM 300 course will not get honors credit no matter what their performance on the honors project I assign.
If offeredHonors projects will be rigorous. Honors projects will require regular in-office meetings with the instructor.
Honors projects will have multiple graded components. Honors projects will also require a final in-person interview
with the instructor about their project.

COMMUNICATING with the INSTRUCTOR Emails, Phone Calls, Office Hours
Emails In general, there is a no email policy in this course.
Exception #1 - If you have a personal or family related emergency that may cause you to miss an exam. If it is a true
emergency, though, you do not need to email, you can just see me during office hours when the situation passes.
Exception #2 Your exam score is posted as a ZERO.
Please send emergency related emails to eddie.davila@asu.edu Subject line must include SCM 300
No other emails will be considered.
Phone Calls Only in case of personal or family related emergencies. Email would be preferred.
Office Hours In general, most questions should be addressed in person during office hours. If you have questions about
course content, assignments, exam conflicts, missing lab grades, or the field of SCM, please see me in person during my
office hours. If you have personal issues that may impact your performance in the course, please see me in person during
office hours. Office hours are an excellent opportunity to discuss most SCM 300 related issues directly with the instructor.
Before and After Lecture If you have questions I may be able to help you before and after lecture. Please wait until Im
done preparing for that days lecture before asking me questions. You may also hand me a note. As the semester
progresses, I may create a comment and questions box at lecture. I would then take those notes and address them in
announcements or in a class email.
Periodic Emails from the Instructor From time to time I will email the class with announcements. I will likely address
Frequently Asked Questions in those announcements. These will be sent as emails AND they will also be posted as
announcements on the course webpage. Please check your email and the announcements section of the webpage before
asking me a question as it is possible your question might already have been answered.
ABSENCES
There are NO MAKE-UPS on missed Lab Exercises and/or Quizzes. Because of the large windows of opportunity
available to complete most labs exercise and online quizzes, and also because of the buffer points (See page 3) if
you miss one lab and/or quiz it is unlikely youll be able to recover any of those points. Only under very unique
circumstances will it even be possible to be considered for a points adjustment for missed exercises and quizzes.
If there is a good reason you were not able to complete something or hand it in, write a note explaining the
circumstances. Also, provide originals or copies of any written documentation that may verify your story. These
notes will be taken into account at the end of the semester and your grade will be adjusted if necessary.
Absences on Exam Days (See Make-up Exams in EXAMS section of syllabus PAGE 8)
Any other conflicts with the class schedule should be discussed as soon as possible with the instructors so that
adjustments may be made. Again written verification will always help your situation. Please feel free to email the
instructor should something unexpected arise and it conflicts with your attendance/performance in the class. All
situations will be dealt with in a professional manner by the instructor. The same is expected of you. Notes MUST be
received within 1 week of absence. When in doubt about excusable absences, write a note.
More here: http://www.asu.edu/aad/manuals/acd/acd304-02.html
Absence Note
You MUST provide all of the following on any absence note you hand in to the instructors.
Student Name
ASU ID Number
Assigned Lab Section
Period of Time in Question
Description of Graded Component Missed (See Schedule)
Detailed explanation of your situation.

Attach any Copies/Documentation etc. to substantiate your explanation.
ACCIDENTALLY DROPPING the COURSE

Students that drop the course for any reason will not be allowed back into the course. Before you drop
the course be sure you understand all of the ramifications of your actions.
10

GRADES QUESTIONS and DISPUTES and EXCUSES
PERSONAL PROBLEMS If you have personal problems please inform me of the situation as soon as
problems surface. Documentation would help your case. If you wait until the last few weeks of the course to
alert me to your problem, typically there is little if anything I can do to help you. Students with real problems
should inform me (the sooner the better), I can help if you are honest with me.
UNACCPTABLE EXCUSES- We will not listen to excuses about how your company wont pay for your tuition if
you dont get a good grade in this course. We will not listen to students who tell us that they will lose their
scholarship or residency status if they dont get a higher grade in the course. All students are treated equally.
We cannot take into account these types of issues.
MORE UNACCEPTABLE STUDENT COMMENTS I am a hard worker, I have a full-time job, I work 40+
hours per week, I try very hard, I really care about my grades, I have a 4.0 GPANone of these
excuses/explanations will be considered. Output is all that matters in the assessment of each student
QUIZZES It is your responsibility to check the accuracy of your quiz grades before the quizzes close.
Locked scores, in progress quizzes, forgotten quizzes, etc. will all result in zeros for the quiz or quizzes in
question.
GRADE DISPUTES All complaints must be filed with by MAY 1st Do not wait until after the final exam when
you fall 1 point short of a grade to start searching for your mystery point. In general, because of the built in
buffers only the most obvious grading errors will be considered.
GRADES AND BUFFER POINTS We will not entertain arguments where students compare their paper
grades to those of other students. Unless the TAs or instructors make gross errors in grading your papers,
adjustments will not be made. The idea behind the buffer points is that they allow both students and TAs to
make minor errors without having any substantial impact on your grades. This also explains why we do not
allow students to keep buffer points. If students were allowed to keep buffer points they would argue every
minor detail. We have no intention of listening to hundreds of insignificant arguments.
BORDERLINE STUDENTS No, there is nothing that can be done to improve your grade if you fell even 1
point short of the next highest grade.
IMPROVEMENT EXAM 1 to EXAM 3 No, I do not take into consideration whether you showed improvement
from exam 1 to exam 2 to exam 3.
CHEATING
Students that do not cheat are highly valued by the instructor. Their efforts and honesty should be recognized
and rewarded. As such, if a student is caught cheating I will seek to prosecute to the fullest.
If you appeal, please be aware of the process. The academic integrity committee that will decide your fate can
choose three courses of action: *Uphold the instructor decision OR *Rule in favor of the student OR *Provide
their own punishment that may be more lenient or much more severe than that of the instructor.
Need guidance: https://provost.asu.edu/index.php?q=academicintegrity
EXAMS Penalty for Cheating on an Exam 0 on the exam, XE for the course.
Working on your exam after time has expired is considered cheating. This includes filling in answers or
bubbling in your name. Exam scantrons that are not properly bubbled with names and ID #s will lose 20pts
Some of the things that are considered cheating: Using unauthorized notes during the exam, using
unauthorized devices during the exam, communicating with anyone that is not a TA or instructor during the
exam, looking at another students work during the exam, copying another students work during the exam.
If you are caught cheating on or stealing an exam you will automatically get a ZERO on the exam. Plus, the
instructor will recommend to the College Board and Dean that the student receives an XE grade in the course.
If you are caught to be in possession of a stolen exam you will receive an XE in the course. I will also request
that you be expelled from the university. Anyone caught stealing an exam will be reported to Campus Police.
Quizzes and Exercises
If you are caught cheating on any exercise or quiz you will receive a ZERO on that entire grade component. In
other words if you are caught cheating on LE1 you will get zeroes on all six Lab Exercises.
Adding the name of an absent student to an exercise will constitute cheating and ALL GROUP MEMBERS will
receive ZEROS on the LE component of your grade.
11

COURSE SCHEDULE MONDAY / WEDNESDAY Sections ONLY
Any changes to this schedule will be announced during lecture
MONDAY
WEDNESDAY
9-Jan
Module 1: Intro to Supply Chains and

Business Processes
11-Jan
Explanation of SCM 300:

Syllabus, Grading, Expectations, etc.
16-Jan
ASU CLOSED
18-Jan
Module 2: Buy It
Inventory and Purchasing
23-Jan
Module 2: Buy It
EOQ and Demand Forecasting
25-Jan
Module 2: Buy It
30-Jan
Module 3: Make It
Facility Locations and Decisions
1-Feb
Module 3: Make It
Facility Layout and Capacity Issues
6-Feb
Module 4: Move It
Transportation and Logistics
8-Feb
Module 4: Move It
13-Feb
Module 4: Move It
15-Feb
EXAM 1 - Modules 1-4
20-Feb
Module 5: Sell It and Service It :

Waiting Lines
22-Feb

Retail, Outsourcing, Services
27-Feb
Module 6: Supply Chain Integration
1-Mar
6-Mar
SPRING BREAK
8-Mar
SPRING BREAK
13-Mar
Module 7: International Supply

Chain Issues
15-Mar

Chain Issues
20-Mar
Module 8: Socially Responsible

Supply Chains
22-Mar

Supply Chains
27-Mar
29-Mar
Module 09: Business Processes and

Projects
3-Apr

Projects
5-Apr

Projects
10-Apr

Projects
12-Apr
Module 10: Performance Metrics
17-Apr
19-Apr
To Be Determined
24-Apr
Module 11: Quality
26-Apr
Module 12: Supply Chain IT
FINAL
EXAM
MON WED LECTURE SECTIONS
Comprehensive Final
FINAL
EXAM
10:45am Section - ROOM TBD

SLN 13130
9:50-11:40am
Wednesday May 3rd
FINAL
EXAM
12:15pm Section - ROOM TBD

SLN 10751
12:10pm-2pm
Wednesday May 3rd
FINAL
EXAM
FINAL
EXAM
Tues/Thurs Section - ROOM TBD

SLN 25030
SLN 32324
2:30-4:20pm
THURSDAY May 4th
4:50-6:40pm
THURSDAY May 4th
12

COURSE SCHEDULE TUESDAY / THURSDAY Sections ONLY
Any changes to this schedule will be announced during lecture
TUESDAY
THURSDAY
10-Jan
Module 1: Intro to Supply Chains and

Business Processes
12-Jan
Explanation of SCM 300:

Syllabus, Grading, Expectations, etc.
17-Jan
Module 2: Buy It
19-Jan
Module 2: Buy It
EOQ and Demand Forecasting
24-Jan
Module 2: Buy It
26-Jan
Module 3: Make It
Facility Locations and Decisions
31-Jan
Module 3: Make It
Facility Layout and Capacity Issues
2-Feb
Module 4: Move It
7-Feb
Module 4: Move It
9-Feb
Module 4: Move It
14-Feb
To Be Determined
16-Feb
21-Feb

Waiting Lines
23-Feb

Retail, Outsourcing, Services
28-Feb
2-Mar
7-Mar
SPRING BREAK
9-Mar
SPRING BREAK
14-Mar

Chain Issues
16-Mar

Chain Issues
21-Mar

Supply Chains
23-Mar

Supply Chains
28-Mar
30-Mar

Projects
4-Apr

Projects
6-Apr

Projects
11-Apr

Projects
13-Apr
18-Apr
20-Apr
To Be Determined
25-Apr
Module 11: Quality
27-Apr
Module 12: Supply Chain IT
FINAL
EXAM
TUES THUR LECTURE SECTIONS
Comprehensive Final
FINAL
EXAM
10:45am Section - ROOM TBD

SLN 13130
9:50-11:40am
Wednesday May 3rd
FINAL
EXAM
12:15pm Section - ROOM TBD

SLN 10751
12:10pm-2pm
Wednesday May 3rd
FINAL
EXAM

SLN 25030
2:30-4:20pm
THURSDAY May 4th
FINAL
EXAM

SLN 32324
4:50-6:40pm
THURSDAY May 4th
13

Other Syllabus items required by ASU and/or the W. P. Carey School of Business
Course Description
A survey of topics relating to integrated supply chain management, purchasing, operations, logistics, business processes,
quality management, and performance measurement.
Teaching Philosophy, Course Goals, and Learning Outcomes
1. Expose you to the awesome world of supply chain management that surrounds you. Recruit those students to
the major that find the topics interesting and to educate other students about how SCM impacts their lives and
careers.
2. Get you interested in supply chain management, perhaps even ruin your life a bit by making you see everything
around you in a different way. I also hope to inspire you to improve your life, career, and your decision-making
process with these SCM tools and lessons.
3. Educate students about issues related to SCM, business processes, quality management, and performance
measurement.
4. Present course content through interesting, engaging, and sometimes odd or upsetting lectures.
5. Assess your true performance and learning in this course, but to do it in a way that drives you to do things that
will add value. Every lab exercise, every reading, every lecture was intended to prepare you for the exam.
6. Create exams that test your knowledge of the assigned problems, the textbook terms and concepts, the cases
in the texts, and also the lecture presentations.
W. P. Carey School of Business Learning Goals
The Undergraduate Program of the W.P. Carey School of Business has established the following learning goals for its
graduates:
1. Critical Thinking
2. Communication
3. Discipline Specific Knowledge
4. Ethical Awareness and Reasoning
5. Global Awareness
Items in bold have significant coverage in this course.
Classroom Behavior
Talking is not allowed during lecture. Students may sleep, read, text, do their homework, and/or work on their computers,
but if engaging in these activities bothers students or the instructor, the student will be asked to stop and they must
comply.
Offensive Classroom Content
If students find course material offensive they should discuss these matters with the SCM Chair, Dr. John Fowler.
Threatening Situations and Threatening Behavior
The university takes threatening behavior very seriously and these situations will be handled in accordance with the
Student Services Manual, SSM 102-02 http://www.asu.edu/aad/manuals/ssm/ssm104-02.html
Academic Integrity and Ethical Behavior
University Academic Integrity Website: http://provost.asu.edu/academicintegrity.
W. P. Carey School Undergraduate Honor Code
https://my.wpcarey.asu.edu/academic-integrity/upload/Undergraduate-Honor-Code.pdf
Religious Accommodations
Accommodations will be made for students with religious holidays. Below is the calendar of official religious holidays.
Each holiday noted with two asterisks denotes an observance for which work is not allowed by followers of that religion.
For these holidays, students should meet with instructor to discuss alternative accommodations. Since Quizzes and Labs
have such long due date windows, typically, allowances will not be made for those assignments.
https://provost.asu.edu/index.php?q=religious-holiday-calendar
Missed Classes Due to University-Sanctioned Activities
Accommodations will be made for students that can provide proof of their need to miss class for University-sanctioned
events. Please note, the instructor may also excuse career-oriented activities, but the student must discuss these events
with the instructor and gain approval. http://www.asu.edu/aad/manuals/acd/acd304-02.html
Free Tutoring at the W. P. Carey Student Success Center
The W.P. Carey Student Success Center is available free to all students and offers tutoring in business and business
math courses. Going to tutoring regularly will help you maintain and improve your level of study and gain the skills
necessary for academic success. Tutoring does not replace class lecture or interaction with your instructor. Available
courses include: SCM 300, 303, 345
For information on Location and Hours: http://my.wpcarey.asu.edu/undergrad/student-success/success-center.cfm
COPYRIGHT MATERIAL
Course content, including lectures, are copyrighted material and students may not sell notes taken during the conduct of
the course (see ACD 30406, Commercial Note Taking Services for more information). Students may only record the
lectures with the consent of the instructor.
14

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SCM 300 SYLLABUS SPRING 2017

In-Person Lecture Section

Email Address: eddie.davila@asu.edu (In general, no emails See page 9)

Course Materials and Reading Assignments

Course Grades and Grade Breakdown

Online Labs Explanation, Schedules

Exam Guidelines and Exam Tips

Communicating with the Instructor

Daily Course Schedule Mon/Wed sections

Additional ASU/WPC Syllabus Requirements

SCM 300 WEBSITE: http://my.asu.edu

Syllabus, Course Announcements

Grades These will be updated approximately every two to three weeks

SCM 300 SYLLABUS SPRING 2017

CASES or other readings

HBR Case - Rapid Fire Fulfillment

HBR Case - Unsafe for Children: Mattel's Toy Recalls

HBR Case - Starbucks Corp. Building a Sustainable

CASES or other readings

eNotes - Module 9 ***

eNote - Module 12 ***

HBR Case - Deeper Supplier Relationships

CASES or other readings

*** Module 9 and 12 may not yet be available.

SCM 300 SYLLABUS SPRING 2017

COURSE GRADE BREAKDOWN

Exam 3: 280 Points

EXTRA CREDIT ASSIGNMENTS are NOT allowed under any circumstances.

SCM 300 SYLLABUS SPRING 2017

Buffer points for quizzes work the exact same way.

Student grades will be based on the following graded materials:

SCM 300 SYLLABUS SPRING 2017

LIST OF LAB SECTIONS

ONLINE Lab (SLN 26828)

Friday Meeting Time

SCM Lab Section #

SCM 300 SYLLABUS SPRING 2017

DAY-by-DAY Schedule for IN-PERSON Labs

Friday - In-Person Labs

WHATs COVERED ON EACH LAB

SCM 300 SYLLABUS SPRING 2017

Quiz 2 - Mod 3/4

Quiz 3 - Mod 5/6

Quiz 4 - Mod 7/8

Quiz 5 - Mod 9/10

Quiz 6 - Mod 11/12

WHATs COVERED ON EACH QUIZ

SCM 300 SYLLABUS SPRING 2017

SCM 300 SYLLABUS SPRING 2017

EXAM STUDY GUIDES

SCM 300 SYLLABUS SPRING 2017

Description of Graded Component Missed (See Schedule)

Detailed explanation of your situation.

ACCIDENTALLY DROPPING the COURSE

SCM 300 SYLLABUS SPRING 2017

GRADES QUESTIONS and DISPUTES and EXCUSES

SCM 300 SYLLABUS SPRING 2017

Module 1: Intro to Supply Chains and

Explanation of SCM 300:

EXAM 1 - Modules 1-4

Module 5: Sell It and Service It :

Module 5: Sell It and Service It :

Module 6: Supply Chain Integration

Module 6: Supply Chain Integration