Trainer ADMISSIONS STAFF Curriculum Team Leader Archi

udent Services Assistant Office Manager Lecturer RECEPTIONIST

Exams Administrator PROJECT CO-ORDINATOR Financial Accou
chnician Liasion Officer LEARNING ADVISOR Project Office
TUTORIAL CO-ORDINATOR LEARNING SUPPORT post-16 education

0808 802 03 04 www.recourse.org.uk

Your charity – helping you to be well, work well
Your charity is changing – Recourse is now the
new name for College and University Support
Network.

The charity will continue to provide its vital

services, for free and in confidence. All our
services are available 24/7, every day of the
year.

Your charity – supporting you at

home and at work
Recourse is here to offer you practical and
emotional support if you are experiencing
problems in your home life. It may be that you
are having problems managing your finances,
coping with bereavement or struggling with
your relationship with your partner or spouse.
Recourse can help.

We can also help you with issues you are

faced with in your work life. Complementing
the support offered to you by your union, we
can help you to deal with difficult relationships
with colleagues, better manage your workload,
improve your time management or deal with the
impact of redundancies and change.
Recourse can help.

ling with his

He contacted Recourse as he was strugg
year.
Daniel, 30, got his first post as a lecturerhislastwork had begun to adversely affect his sleep
patterns and
workload. Feeling anxious and pressured, then helped him to
raged Daniel to seek medical advice. He
short-term memory. Firstly, our coach encou effect ively and, most impor tantly, say no when
ge his workload more
realise that he needed to learn to mana
things were getting on top of him.
mme and he had the
cantly by the end of the coaching progra
Daniel’s state of mind had improved signifi was feelin g. He also no longer felt that he had
rtment about how he
confidence to speak to his Head of Depa
with an unmanageable workload.
to take everything on himself and cope
 Sarah, a 31 year old office manager, has three years experience in a further education
college. She is a single parent with a 14 year old son. Sarah had no savings and, although
she had missed two mortgage payments, had little other debt. She was very concerned
about covering her mortgage and everyday expenses for her and her son. Our specialist
money advisor helped her to identify ways to make savings and advised she completed
a grants application. We were able to award Sarah with a grant to cover two month’s
mortgage and council tax payments which prevented her getting into serious debt and
establish a new budget plan.
0808 802 03 04

Your services
24/7 Support Line – staffed around the clock,
every day of the year.

?
Online support – where an experienced coach
will provide you with the email support you need.
www.recourse.org.uk

Web-based InfoCentre – giving you access to

i
hundreds of factsheets on a wide range of issues,
to support you at work and at home.

Financial support –If you are having trouble

making ends meet, our trained advisors are
here to provide practical advice, let you know
if you are entitled to any benefits, advise on
dealing with debt and also offer grants in certain
circumstances.

Online self assessment tools – to help you focus

on areas in your home and work life you may

want to improve, for example work-life balance

and wellbeing.

NEWS
E-newsletter – provides updates on our work,
as well as information and ideas to boost your
health and wellbeing.

If you need information, support or just someone

to talk to, log onto: www.recourse.org.uk, or call
free on 0808 802 03 04.
I want to help support Recourse

Here is my gift today of:

£10 £25 £100 other £

I enclose a cheque made payable to : Recourse
OR please charge my Maestro/Mastercard/VISA/CAF card account.

Card no. (Solo only)

Valid Expiry
from
/ Date
/ Issue no. (maestro only)

Card Holder’s Name

Signature Today’s date / /

PERSONAL DETAILS (BLOCK LETTERS PLEASE)

Title: First Name: Surname:

Address:

Postcode:
Country: Tel No:
Please write your email address below if you are happy to receive emails about our activities and work
(you can unsubscribe easily at any time).

Email:

Please tick if you DO NOT need an acknowledgement.

Other ways to help:

Please send me (please state quantity)
posters leaflets
By ticking this box we can claim an extra Please contact me with information on the following:
25p for each £1 you donate from HM Making a regular donation
Revenue and Customs with no extra cost
to you. Leaving a gift in my will
Taking part in a challenge event
YES, I want Recourse to reclaim tax on
Holding a fundraising event
all donations I have made from January 1st
2006 onwards, until I notify you otherwise.
I confirm that I am a UK taxpayer and that Please return to:
the amount of income/capital gains tax I Freepost RRBT-HHYJ-ERBL,
pay exceeds the amount to be reclaimed.
Crawley, West Sussex, RH10 9PY
Martin is a university lecturer and has worked at the same university for the last 5 years. Martin was
referred to Recourse through the UCU as he had recently been off work following his teenage
son’s suicide.
He explained to our counsellor that neither he nor his wife had realised that their son was experiencing
any
problems and that his suicide had come as a complete shock. Martin was struggling to cope
and desperate
to see if there was anything he could have done to prevent it. Our counsellor had considerable
experience of
dealing with the aftermath of suicides, so the sessions really helped Martin to come to terms
with his grief
and learn how to support his wife and daughter. Martin was also directed towards other organisation
s who
could provide support and therapy for him and his family over the longer term.

How you can help us

The work that Recourse does would not be possible
without your support. Whether you give your time or
make a donation, it will make a real difference.

Make a regular donation – Set up a direct debit and

continue to help us support staff in post 16 education.

Make a one-off donation – Whether you donate £5, £20

or £100, you’ll be making a real difference to the lives of
those working in post 16 education.

Leave a gift in your will – By leaving a gift in your will,

however large or small, you can help ensure that we
continue to be here for our colleagues in the future.

Take part in a challenge event – Run the London

Marathon or walk the Great Wall of China – the choice is
yours!

Hold your own fundraising event – Do you have a great

idea for a fundraising event? We’re here to help you
make your event a success.

Help us spread the word – Order some free posters

and leaflets or download our new web banners for your
intranet to make sure your colleagues know that we are
here for them too.

To find out more about how you can help, please

complete and return the attached form – or call our
fundraising team on 020 7697 2766.
rainer ADMISSIONS STAFF Curriculum Team Leader Archiv
dent Services Assistant Office Manager Lecturer RECEPTIONIST
Exams Administrator PROJECT CO-ORDINATOR Financial Accou
chnician Liasion Officer LEARNING ADVISOR Project Office
TUTORIAL CO-ORDINATOR LEARNING SUPPORT post-16 education

Recourse, 40A Drayton Park, London, N5 1EW

Recourse is supported by the University and College Union

Registered Charity Number 1116382.

Company limited by guarantee registered in England and Wales

Tel: 020 7697 2750

Email: enquiries@recourse.org.uk

Some case study details have been changed in order to maintain confidentiality.