Key Performance Indicators and Targets

KPI
#

Key Performance Indicator

Definition

Average of deviation of
estimated hours per each
document

Average of: (real

-estimated)/estimated

Deviation of time schedule

Is the difference in time

between the baseline
scheduled against the real
situation

Number of overdue
documents

Parameter
to measure

Measure of week N
Elec

Proc

Civ

HSE

F&G

Inst

Target
Pip

Mec

QC/QA

Average

25%

Days

15

Number of overdue
documents

% of overdue documents

(overdue documents /
scheduled documents)

20

Backlog Hours

Required hours to meet the

baseline schedule

Hours

40

% of FTE
(FTE: Full-Time Equivalent)

To measure workers
involvement in a project.
(Invested hours/workers*40)

85%

- Lack of training

- Lack of experience

- Inadequate training

- Inadequate QC

- Inadequate procedures

- MoM

- Interdisciplinary
requirement

- Vendor

- Client

Documents issued with

defects detected by
Client, linked to:
7

Quality
(Competence of personnel,
weaknesses, QC and
procedures)

Pending actions:

Number of actions
unresolved by their due
date