Methodology:
Innovative
approaches
to research
BSc (Hons)Business
Computing
Internet
Spring
2010Systems
INNOVATION NORTH
PRESENTING
NEW
RESEARCHERS AT LEEDS MET
LEEDS SCHOOL OF
ACCOUNTANCY
www.leedsmet.ac.uk
ISSN 2043-698X
REVIEWERS:
Katie Hill
Karen Horwood
Sally Jones
Ko Koens
Paul Abbot
Musaed A. M. Al-mutairi
Colin Avison
Tim Bickerstaffe
Peter Branney
Janet Cochrane
David Devins
Bronwen Edwards
Salima Y Awad Elzouki
Taptik Emre Erkoc
Fabian Frenzel
Shelia Haugh
Dave Hufton
Fatih Isik
Alexandra J Kenyon
Mary Leung
Juliet Macdonald
David Moore
Stefanos Nachmias
Dave OBrien
David Pollard
Muthu Ramachandran
Shelia Scraton
Aneela Sheikh
Jim Stewart
Tan Bee Tin
Gabrielle Tree
Louise Warwick-Booth
John Willot
Chris Whitworth
Scope
This peer reviewed publication presents a selection of short papers on innovative approaches to research
being pioneered by postgraduate and early career researchers at Leeds Metropolitan University. It is an
incubator journal meant for new writers, editors and reviewers with little or no publishing experience,
and provided an opportunity to be mentored by more senior colleagues. The papers deal with research
methodologies and are practice-based, reflective and pragmatic.
Cover image: Another Place by Antony Gormley. Photo credit: Gavin Freeborn
Contents
Foreword..............................................................................................................................2
Editorial................................................................................................................................3
On writing a conceptual, hermeneutic thesis....................................................................5
Johanna Fawkes
Foreword
I am grateful for the opportunity to write a foreword to
this new journal Methodology: Innovative approaches
to research as it allows me to thank and congratulate
all the postgraduate researchers and staff of the
University who have contributed to making it happen.
The journal represents an opportunity for new
researchers to write and submit a paper on research
methodology for peer review within the boundaries
of their own University Community. It also gives
postgraduate researchers and staff the opportunity
to collaborate on all aspects of the production of a
journal, which brings together individuals from across
the University. Writing for this journal, specifically
set up with emerging researchers in mind, provides
an excellent progression toward submitting for
mainstream peer review in national and international
journals in specialist subject areas. Postgraduates
and staff involved in running the journal are a
combination of those new to such processes working
alongside staff with considerable experience of
reviewing and editing. Some of the postgraduates
who are contributing in different ways to the content
and production of this journal will go on to academic
careers and become part of the next generation
of reviewers and editors of journals and other
scholarly publications. The journal therefore provides
a stepping stone for progression in a number of
mutually beneficial ways for all involved and reflects
well on our research community.
The contributions that appear, having emerged
successfully through the process of peer review
which is a rite of passage for all those who publish
research, represents a small snap shot of the range of
eclectic research that is underway across Leeds Met.
Postgraduates are supervised and supported in their
research by active researchers who have demonstrated
internationally excellent and world-leading research
across all the Faculties of the University, as evidenced
by the most recent Research Assessment Exercise
in 2008; I am sure that many of those who may be
publishing their first papers in this and future editions
will follow in their footsteps.
I would like to thank all the postgraduates and staff of
the University who have worked with such enthusiasm
to bring this journal to print.
Professor Carlton Cooke
Director of University Research
The past few years have seen the Leeds Met PhD
community grow apace, particularly with the arrival of
our centenary students, and we have seen research
increasingly become more significant across the
University as a whole. With the increased numbers
of students came the need for shifts in provision for
them. In 2006 I suggested and co-organised the
first Postgraduate Research Conference. As I wrote
in a Research Reflection at the time: postgraduate
research students commonly find the PhD experience
an isolating experience, often coming into a University
department to see their supervisor but not really getting
involved in more of the life of their faculty and the idea
of a conference was an attempt to lessen that sense
of isolation. And in 2008 I suggested a postgraduate
journal to give our students a taste both of reviewing
and being reviewed, the latter particularly often being
one of the hardest lessons in an academic career.
The journal currently in your hands was edited by
a dedicated core team consisting of postgraduate
researchers Katie Jane Hill, Karen Horwood, Sally
Jones and Ko Koens, all new to the editing process,
but who worked hard to bring the journal to fruition;
from issuing initial calls for papers, to putting
seasoned and new reviewers together, to choosing
a cover image and liaising with printers. It could
also not have happened without the volunteer staff
and student reviewers working together to provide
constructive feedback on the papers received by
other postgraduates and to give experience of peer
reviewing from both sides. This journal, then, is truly
the result of peers and colleagues working collectively
and successfully to produce value, both within and
outside of Leeds Met. So I would like to thank the
editorial team, and the contributors and the reviewers,
for working so hard on this publication.
2010 sees the University welcome a new VC, Professor
Susan Price, as well as the fifth Postgraduate
Research Conference and the completion of the
Centenary PhDs, so this journal connects perfectly
with those events to celebrate and acknowledge
the work and the contribution of our postgraduate
students. The articles in it focus on a range of original
research which uses innovative methods. We very
much hope you enjoy reading them, and that they
interest, and even inspire, you.
Dr Samantha Holland
Carnegie Research Institute
Editorial
In 2008 staff and postgraduate researchers were
invited to join an editorial advisory board to discuss
the formation of a postgraduate journal to showcase
work of new researchers at Leeds Met. As well as
giving voice to the new research being carried out
within the university, this was seen as an opportunity
to provide a developmental space in which staff and
postgraduates could learn by going through the whole
process of producing and publishing a journal.
2010 is an important time for postgraduate research
at Leeds Met as many of the Centenary postgraduate
researchers will graduate as the largest cohort of
postgraduates in the history of the University. More
widely, it seems to be a time in the UK when there
are many important discussions taking place about
the nature of doctoral studies, and of academic
publishing, such as those hosted by the ESRC seminar
series New Forms of Doctorate. It therefore seems
appropriate to mark this time with a publication that
shows the breadth and quality of research at Leeds
Met, as well as the ways in which our new researchers
are contributing to the development of new ways to do
research.
We are joining a growing sector of student publishing,
and this caused us to reflect on how we can contribute
to this sector, and what makes research at Leeds Met
interesting and special. As postgraduate students, we
have found that the openness and diversity of research
culture at Leeds Met has provided a space in which we
can be experimental in our approaches.
The papers in this journal are all qualitative,
reflecting the papers submitted rather than the
focus of the journal per se. This gives the journal a
particular lens in that the papers explore, debate
and highlight the difficulties of making sense of the
complexity of the human experience. The papers
also reflect the authors experiences of finding
a way through the multitude of theoretical and
methodological approaches to qualitative research
and the rationale for choosing particular approaches
to research. In structuring this publication we have
tried to reflect some of the challenges for new and
emerging researchers in a way that acknowledges
some key stages in the research process. Papers
are presented in an order that, we feel, reflects the
process of working through a piece of research.
We therefore start with the struggle of defining
theoretical foundations, linking these to appropriate
methodologies and methods and ending with a
reflection on the research process itself and our role
as researchers within this.
Getting started
Conclusions
My reading showed that hermeneutics is not the
methodology I originally sought but a research
philosophy, placing human experience at the centre
of the research or reflection process and honouring
variety of interpretation above provability. It has
offered me a framework rather than a system, a way
of looking at literature and my own role as interpreter
of that literature. There are of course other nonempirical approaches to conceptual theses which I
have not taken but the emphasis on hermeneutics
has been particularly appropriate for interpreting
professional ethics through a Jungian psychology, and
may be appropriate for others in arts and humanities,
as well as business subjects. There is not space here
to consider the pitfalls subjectivism and relativism in
particular but it is clear that if one comes to the text
with ones full self, something of meaning to others
may be generated. As Vanhoozer (2005) describes
Ricoeurs central insight:
understanding comes from situating ourselves in front
of texts that display the full range of human possibilities
and capacities. . creative language gives to thought
something that reason cannot discover on its own.
(p.27).
References
Bleicher, J. (1980) Contemporary Hermeneutics:
Hermeneutics as Method, Philosophy and Critique,
London, Routledge, Kegan and Paul.
Brooke, R. (ed) (2000) Pathways into the Jungian World:
Phenomenology and Analytical Psychology, London
Routledge.
Davey, N. (2004) On the polity of experience: towards a
hermeneutics of attentiveness, Renascence Vol 56:
4 pp.217 - 234
Gadamer, H.-G. (1989) Truth and method (2nd rev. ed.).
New York: Crossroad.
Jensen, K.B. (2002) A Handbook of Media and
Communication Research: Qualitative and Quantitative
Methodologies London: Routledge.
Jones, R. A. (2007). Jung, Psychology, Postmodernity.
Hove, East Sussex: Routledge.
Papadopoulos, R. (ed.) (2006), The Handbook of Jungian
psychology: theory, practice, and applications, Hove:
Routledge.
Riceour, P., (1981) Hermeneutics and the Human
sciences: essays on language, action and interpretation,
Cambridge, Cambridge University Press
Sikka, T. (2008). Pragmatics, poststructuralism
and hermeneutics: an examination of discursiveconsensus formation and its ethical elements, Journal
of Pragmatics, Vol 40 pp 227-243
Schweiker, W. (2004). Theological ethics and global
dynamics : in the time of many worlds. Malden ; Oxford:
Blackwell Pub.
Smith, N. H. (1997) Strong Hermeneutics: Contingency
and Moral Identity. London: Routledge,
Smith, P.C. (1991) Hermeneutics and Human Finitude:
Toward a Theory of Ethical Understanding. New York,
Fordham University Press.
Taylor C. (2002) Understanding the Other: a
Gademerian view on conceptual schemes in Malpas,
J., Arnswald, U., & Kertscher, J. (2002). Gadamers
century : essays in honor of Hans-Georg Gadamer.
Cambridge, Mass. ; London: MIT.
Vanhoozer K.J,. (2005) The Joy of Yes: Ricoeur
Philosopher of Hope. The Christian Century. Vol 122.
Issue: 17.pp 27+.
Introduction
Bourdieus perspective... represents a strong singlesystem view of social reproduction and change. It offers
the ideal framework for theorizing about the way in
which social, cultural and material forces intersect to
produce particular types of social action.
Elam (2008, p.18)
This paper outlines the methodological approach to
PhD research influenced by Bourdieus concepts of
habitus, capital and field, providing an overview of
Bourdieus theoretical framework which facilitates
the exploration of gender whilst allowing for agency
and change. Bourdieus theory of practice is explored
in relation to the field of HE and the entrepreneurship
education classroom and the dispositions and
capital that women might bring to this field; how
the interaction of these affect individual behaviour
and aspirations and the congruence of individual
aspirations and societal expectations as they relate to
gendered chances of entrepreneurial success.
Conclusion
Bourdieu provides a set of methodological tools for
thinking through gender (Skeggs, 2004 p.24) with
his non-dualism and anti-essentialism offering
opportunities to explore the interplay of collective
ideas and individual experience that are traditionally
polarised. In this way his concepts support the
questioning and exploration of gender and HEee,
offering possibilities for agency and change and
allowing for the fact that actors interact differently
in different situations depending on the fit between
habitus, capital and the structure of the spaces of
social struggle.
References
Elam, A. B. (2008) Gender and Entrepreneurship: A
Multilevel Theory and Analysis Cheltenham, UK &
Northampton, MA: Edward Elgar
Bourdieu, P. (1984) Distinction: A Social Critique of
the Judgement of Taste Cambridge, MA: Harvard
University Press
10
Methods
Counter-storytelling
Both dominant and marginalized groups tell stories;
however the accepted stories typically belong to
dominant groups. Counter-storytelling is the story of
marginalized peoples knowledge. It serves to articulate
subordinated experiences which are often unheard or
dismissed for contradicting generally accepted views.
It centers the experiences of Outsider groups and
challenges mainstream knowledge with the ontological
question: how do we know what we know? Counterstorytelling also allows for accessible communication,
the discussion of issues in a specific yet nonconfrontational manner, and the framing of possible
solutions in pragmatic terms. Critical race theorist and
legal scholar Richard Delgado has used this method
(1989; 1995) and has defended counter-storytelling as
an important Outsider method for destroying dominant
group perspectives which legitimize social exclusion.
Gloria Ladson-Billings (1996) utilizes narrative to
explore issues of dominance in educational settings.
Early founder of critical race theory Derrick Bell
has also used storytelling with his character Geneva
Crenshaw (1987). Yet, this methodology remains
contested terrain.
Critical race feminist educator Sherene Razack
has reflected on the significance of story-telling for
social change and as a type of anti-subordination
pedagogical practice. Razack believes that in the
context of social change storytelling refers to an
opposition to established knowledge (Razack, 2001:
36). As the placement of subordinated people as
un-sources of knowledge is an existing obstacle to
their knowledge claims, storytelling is construed
as less authoritative than dominant knowledge
paradigms. Razack further explains the prevalent
attitude toward storytelling as:
Often uncritically understood as sentimental, personal
and individual horizon as opposed to objective, universal,
societal, limitless horizon; often attributed to women, the
other of man, and natives, the other of the west.
(2001: 36-7)
11
12
Conclusion
Critical race feminism is a useful tool for challenging
epistemological and social hierarchies and validating
the experiences and concerns of marginalized groups.
Its focus on transdisciplinarity ensures it is accessible
to, and incorporates, a variety of disciplines. Using
critical race feminism Outsider students, scholars,
and anti-subordinationists can explore the margins
and articulate hybridity (Anzalda, 1987), as well
as apply and contribute to a methodology of the
oppressed (Sandoval, 2000) in law and a range of
other disciplines.
References
Abrams, K. (1991) Hearing the Call of Stories, California
Law Review 79 (4) pp. 971-1052.
Anzalda, G. (1987) Borderlands/La Frontera: The
New Mestiza. San Francisco: Aunt Lute Books.
Bell, D. A. (1987) And We Are Not Saved: The Elusive
Quest For Racial Justice, New York: Basic Books.
Collins, P. H. (2009) Black Feminist Thought:
Knowledge, Consciousness, and the Politics of
Empowerment, 10th anniversary edition, New York:
Routledge Classics.
Delgado, R. (1995) Rodrigos Chronicles: Conversations
About America and Race, New York: New York
University Press.
Delgado, R. (1989) Storytelling for Oppositionists and
Others: A Plea for Narrative, Michigan Law Review 87:
pp. 2411-2441.
Flynn, K. (2003) Race, Class and Gender: Black Nurses
in Ontario, 1950 -1980, Ph.D. Thesis, York University.
Freire, P. (1970) Pedagogy of the Oppressed, London:
Penguin Books.
hooks, b. (1984) Feminist Theory from Margin to Center,
U.S.A: South End Press.
hooks, b. (1994) Teaching to Transgress: Education as a
Practice of Freedom, New York: Routledge.
Hull, G., Bell Scott, P., & Smith, B. (1982) All the
Women are White, All the Blacks are Men, But some of
us are Brave: Black Womens Studies, New York: The
Feminist Press.
Ladson-Billings, G. (1996) Silences as Weapons:
Challenges of a Black Professor Teaching White
Students, Theory into Practice 35 (2): pp. 79 85.
Lorde, A. (1978) The Black Unicorn, New York: W.W.
Norton & Co.
13
14
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References
Allemendinger, P. (2001) Planning in Postmodern Times
London: Routledge.
Conway, H. (1991) Peoples Parks Cambridge:
Cambridge University Press.
Davoudi, S. & Strange, I. eds. (2009) Conceptions of
Space and Place in Strategic Spatial Planning Abingdon:
Routledge.
Glynos, J. & Howarth, D. (2007) Logics of Critical
Explanation in Social and Political Theory Abingdon:
Routledge.
Howarth, D. & Torfing, J eds. (2004) Discourse Theory
in European Politics: Identity, Policy and Governance
Basingstoke: Palgrave.
Mell, I . (2008) Green Infrstructure: Concepts and
Planning [sic] FORUM ejournal, 8 June 2008 pp. 69-80.
Karen Horwood
I am examining Green Infrastructure policy in the UK.
Struck by the multiple meanings and complexity in
positioning of urban green space policy discourse, I
became interested in literature discussing contested
meanings, social constructivism and discourse theory.
This led to an engagement with Green Infrastructure
policy where this meaning-making is currently, and
increasingly, being played out, and in approaches that
engage with this multiplicity, fluidity and contingency.
I have a background in politics, philosophy and
urban regeneration, and am now working in a spatial
planning and geography context. These diverse
interests are reflected throughout the research
project, resulting in a multi-disciplinary approach.
The research strategy is rooted in a theoretical
context that draws upon these disciplines.
16
lateral
A methodology to suit
Methodology is variously defined as a set of
philosophical principles, a body of methods or a
rationale for the procedure of the PhD. What kind of
methodology was appropriate for the investigation
of these lateral design processes? In terms of
philosophical principles, I turned to those of social
sciences that acknowledged the place of experience
and with that, subjectivity. I was also inclined towards
those that promoted understanding and insight
humanistic principles. As for a body of methods,
the PhD proposal pointed to a simple framework of
several methods.
Fig. 2 Methods
interview method
(qualitative)
design leads
action research
drawing
inspiration
ordering
intuition
visualisation
ideation
sequencing
measuring
analysing
17
Qualitative leads
A second preference is for all things qualitative over
all things quantitative, while understanding that
the latter is sometimes essential (engineering and
medicine come to mind). From the PhD beginnings,
I knew I wanted to portray a richness and fu llness
of experience, with design voices forming a central
part of the research. One glance at Intute (online)
and qualitative research methods (http://www.intute.
ac.uk/cgi-bin/browse.pl?id=120997) revealed the
huge variety within interviewing itself: group, semistructured, ethnographic, creative, toolkit door
knocking etc. My eventual commitment was to semistructured, audio-recorded, individual interviews, with
some photographing of design processes. Compared
to the open approach that included website and filmed
presence of the Filipino rappers as part of Domingos
research (2008), my approach appeared conservative,
limited by fears around confidentiality.
The Ethnographic lead
Fig. 3 Participant-observer
18
reflection/theory
practice
practice
emotions
space
rhythm
design
phd project
Interviews
Writing experiments
Website
19
References
Bergman, M. & Mertens, D. (eds.) (from 2007)
Journal of Mixed Methods Research London: Sage
Publications
Clandinin, D.J. (ed.) (2007) Handbook of Narrative
Inquiry: Mapping a Methodology. London: Routledge.
Clarke, M. (2009) Creative Practice as Research. In:
Creative Research Workshop Day, 3 June, 2009,
Leeds, Leeds Metropolitan University.
Cryer, P. (2006) The Research Students Guide to
Success. Maidenhead: OU Press.
Domingo, M. (2009) Migrating literacy transactions:
reconceptualizing text in the doctoral thesis. In New
forms of the doctorate; the influence of multimodality
and e-learning on the nature and format of doctoral
theses in Education and the Social Sciences seminar
series, 23 March, 2009, London, IoE.
Edwards, H. (2008) Ethnographic Leads for Design
Student Research In Houghton N. (ed.) Proceedings
of the 4th International conference Enhancing curricula
using research and enquiry to inform student learning in
the disciplines, CLTAD London: University of the Arts.
Kress, G. (1998) Visual and verbal modes of
representation in electronically mediated
communication: the potentials of new forms of text in
Snyder, I (ed.) Page to Screen, Taking Literacy into the
Electronic Era London: Routledge pp. 53-79.
Law, J. (2004) After Method: Mess in Social Science
Research. Oxon: Routledge.
Pritchard G. (2008) All students are talented: exploring
the strengths potential via a new lens for learning
and teaching, in Houghton N. (ed.) Proceedings of the
4th International conference Enhancing curricula using
research and enquiry to inform student learning in the
disciplines, CLTAD, London: University of the Arts.
Raien, M. (2005) in Survey of Practices, p.9, under
Resources, Reports. Writing Purposefully in Art and
Design (PAD), www.writing-pad.ac.uk
Schn, D. (1983) The Reflective Practitioner: How
professionals think in action New York: Basic Books.
Swift, P. (2009) Divinity and Experiment: conversion in a
Japanese jam jar. Association of Social Anthropology.
Webster, L. & Mertova, P. (2007) Using Narrative
Enquiry as a Research Method. Oxon: Routledge.
20
21
22
References
Cook, T. (1998) The Importance of Mess in Action
Research Educational Action Research 6 (1) pp. 93-109.
Day, P. (2005) Sustainable Community Technology:
The symbiosis between community technology and
community research Journal of Community Informatics
1 (2): pp. 4-13.
Dick, B. (2002) Postgraduate Programs Using Action
Research. The Learning Organization 9 (4) pp. 159-170.
Friedlander, F. (2001) PAR as a Means of Integrating
Theory and Practice Proceedings: Fielding Graduate
Institute Action Research Symposium, Alexandria, VA
July 23-24, 2001.
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Action Research Thousand Oaks, CA: Sage.
Lewin, K. & Lewin, G. W. (1948) Resolving Social
Conflicts; selected papers on group dynamics New York:
Harper and Rowe.
McTaggart, R. (1989) 16 Tenets of Participatory
Action Research Presented to the 3er Mundial de
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on Participatory Research), Managua, Nicaragua,
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pp. 7-15.
23
Introduction
In this article I present the research methodology I
used in my PhD research. I conducted a case study
to examine political tourists within a framework of
participant action research (PAR). Here I explain my
choice of this approach in the light of some of the
major critiques voiced against case studies. Some
critics suggest that findings from case studies dont
allow generalising statements. I also discuss critical
questions regarding the role of bias and ethics
involved in using case-studies. While these two latter
ones are general concerns with research, they play a
central role in the field researched here. The role of
PAR in the case study is critical to this argument.
I explain how I relate to the field and how this relation
both enables a unique perspective but also involves
co-research with the research participants.
24
Generalisability
There are various problems with case study
approaches in general and with their application
in this study in particular. The main critique voiced
against case study approaches concerns the limited
ability to generalise from individual or multiple cases
(Campbell et al, 1966; Abercrombie et al, 1984). This
critique comes from a positivist perspective insofar
as it presupposes the superiority of theories that
are removed from context. However, the importance
of context to theorisation is arguably paramount.
Flyvbjerg (2006) points out the central role of
individual cases even in the natural sciences. Here
they enable both the falsification of existing theories
and the generation of new ones. Flyvberg refers to
Poppers (1968) example of the case of one black
swan as a way of falsification of the theory that all
swans are white. Flyvbjerg (2006, p.228) argues:
The case study is well suited for identifying black
swans because of its in depth approach: What appears
to be white often turns out on closer examination to be
black.
Walton (2005) confirms this and points out that the
potential of the case study to produce significant
examples makes it central to the development of
hypotheses and theory. He claims that case studies
are likely to produce the best theory (Walton, 2005,
p.129). Flyvbjerg (2006, p.242) concludes, in reference
to Kuhn, (1996) that a discipline without a large
number of case studies is lacking the systematic
production of examples. Without examples theorising
would be ineffective. There is then a case for a
stronger application of case studies in the social
sciences as a way to produce knowledge (Rosch, 1978;
Ragin, 1992; Flyvbjerg, 2006).
A second critique voiced in regards of case studies is
part of a more general critique of qualitative research
and is particularly important in this case.
Bias
Case study approaches have been criticised for their
bias towards the affirmation of the researchers
presumptions, therefore limiting the validity of the
research (Ragin, 1992; Flyvbjerg, 2006). However,
Geertz (1995, p.119) understands the field as a
disciplinary force that demands accuracy and care
from the researcher. In my study this role of the
field was exercised by the controlling, enhancing
and ultimatively profiting political tourists that
were the participants to my research. I pursued the
case study in the tradition of participatory action
research (PAR) (Kindon et al, 2007). In PAR the
researcher is not only participating passively in the
practices that are researched, but takes active part
in them. The participants share the researchers
concern with the activities, also search for ways to
improve the practices and approve of the conducted
research in a knowledgeable way. In this sense the
research is conducted as co-research between the
different participants. PAR furthermore focuses
on the activities and actions and tries to improve
practices, monitor their adaptation after research
and reflect further (Dick, 2002; McNiff, 2002; Kemmis
& McTaggart, 2005; Reason & Bradbury, 2008). I
found this approach very useful, because it enabled
me to study interactively and in co-operation with
the research participants, enhancing reliability
and validity of the results in reflective exchanges.
The political tourists I researched were practically
involved in the research process in all stages. A third
problem revolves around ethical issues.
Ethical Issues
The use of PAR importantly helps to build up some
protection against the most pressing problem of the
social researcher. I did not want to be an informer,
a spy (Allen, 1997) a function that social research
too often seems to serve. The issue with research
here is its systematic abuse for aims of controlling,
policing, and steering populations. This problem
has been brought to academic self-reflection by
Foucaults (1991) studies of governmentality, which
he understands to be a principle of domination that
extends beyond the institutions of governments (Dean,
1999). Research thus plays a vital role in governing
societies not only because it provides crucial
information to government agencies but in its very
own practices of rationalisations, gazes and measures
that it applies to its research objects.
Conclusion
The case study approach was a very useful tool for
my research into political tourists. As the field is
novel with few studies existing, there was a need
to look empirically at individual cases and also to
generate hypotheses and theories at the same time.
Its advantage for my study was particularly pertinent
in respect of the pragmatism it allowed in the use of a
variety of methods.
Problems with the case study method in general
relate to the underlying research philosophy. From
the perspective of positivism, results of case studies
cannot be generalised. However I made an argument
that rejected this critique. The particular problems
I encountered with the application of the case study
method related to bias and ethics. I addressed them
by mobilising PAR, involving the research participants
in every step of the research process.
25
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: exploring the foundations of social inquiry Cambridge
[u.a.]: Cambridge Univ. Press.
Campbell, D.T., Stanley, J.C. & Gage, N.L. (1966)
Experimental and Quasi-experimental Designs for
Research Chicago: R. McNally.
Chatterton, P. (2008) Demand the Possible: Journeys
in Changing our World as a Public Activist-Scholar
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decades, one anthropologist, Cambridge Mass.:
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connecting people, participation and place, London; New
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Kuhn, T. (1996) The Structure of Scientific Revolution
3rd ed. Chicago: University of Chicago Press.
26
Introduction
Writing PhD projects in the multidisciplinary
environment of tourism studies requires a strong
consciousness about methods which is best achieved
on the basis of an ongoing dialogue between different
researchers. As historians we both work with oral
history interviews and exchange many of our ideas
on methodology and approaches. This cooperative
work has proven to be fruitful for both of us. In this
article we aim to represent our joint process of
learning and understanding in a dialogical form. This
style of presenting our ongoing dialogue indicates
the major commonality between our cooperation as
academics and the interviews we conducted: Dialogue
provides the opportunity for mutual questioning which
enables researchers to reflect productively on their
assumptions. In this dialogical process different ideas
evolve into a new argument (Gadamer, 1983, p.384).
We will argue that for constructing a valid historical
narrative from oral history interviews one needs
to consider approaches from oral history and
memory studies, mainly concepts of experience and
memory. Understanding those two approaches, their
commonalities and differences will be the focus of
our discussion. In addition, we will take the argument
a step further by claiming that such an analysis of
interviews would benefit other social sciences. We are
proposing an analysis that considers the immediate
interview situation, the cultural context and the
experiences the interviewee refers to.
Claudia:
For my PhD I am researching how citizens of the former
German Democratic Republic (GDR) spent their holidays
between 1971 and 1989. During the Cold War they
were only allowed to travel to other socialist countries.
This situation shaped how they experienced their
holidays. Archival documents only partly address this
experience. In addition, those documents only represent
a very particular view. For example, in documents
of the state security of the GDR holidays abroad are
considered as a gap through which East Germans
could illegally leave the country. In order to explore
how tourists experienced holidays, I needed different
kinds of materials. Letters and diaries initially helped
me to approach tourists subjective views, but many of
the questions I had were left open. Because I work on
recent historical events, there is also the possibility to
ask people about their holiday experience in oral history
interviews. The method of oral history emphasises the
voice of subjects who otherwise would not be heard in
27
Claudia:
The moment you talk about the interplay between an
initial experience and the present you imply that there
was an initial experience to begin with. Accordingly,
Dejung emphasises that memory always refers back to
a past reality, but the present and established collective
memories also play an important part in oral history
interviews (Dejung, 2008, p.104). In my work I emphasise
the need to take this experience seriously, and I follow
oral historians who rely rather on experience than on
memory as a concept. There is a strong recognition of
the subjectivity inherent in the process of experiencing.
Oral historians consider this subjectivity a valuable
corrective for writing history, as differences between
these accounts and the current historiography can
lead to interesting questions and challenge established
assumptions (Niethammer, 1985, p.411). For example,
the GDR economy is often described as a society of
scarcity, and scarcity is used in a strictly numerical
sense. On the one hand, my interviewees related to
this present discourse on scarcity and even used it as
a narrative device. On the other hand, their references
went far beyond the numerical availability of goods
when they told me how they experienced a lack of
holiday options. By taking both the present discourses
and past experiences into account, I could reconsider
the concept of scarcity in the GDR.
Birgit:
Arent those established assumptions a kind of
cultural memory? Such conceptualisation would
mean that we both consider experience and memory.
The major difference is that you challenge cultural
memory by using your tourists experiences, while I
deconstruct the nostalgic presentation of experience.
Other historiographic accounts and archival materials
enable me to critically assess the nostalgic aspect
related to the experience on the ocean liners.
28
Conclusion
We agree that for a critical analysis of oral history
interviews both concepts, memory and experience,
play an important role. Although the process between
an event and its memory is not linear, one can
imagine what happens between the initial experience
and an interview as follows: Someone experiences
an event. This event becomes meaningful for this
person in relation to former events, which underlines
the importance of former events in the process of
experience. Only experiences that become meaningful
can be remembered later (Throop, 2003, p.223).
However, the memory of this experience narrated in
an interview is not a duplicate of the initial meaningful
experience. The memory that is expressed in an
interview is influenced by present cultural frames
and the interview situation. Therefore, an analysis
of interviews needs to consider three aspects: the
initial events, peoples memories of them as well as
the wider and immediate context of the interview.
The task as a researcher is to measure the changing
relationship between those three aspects.
Considering these different aspects is not only
adequate in the analysis of oral history interviews
but can stimulate critical analysis of interviews in
qualitative research in general. Regardless of the
length of time between the initial experience and the
interview, similar processes are at work. Narrations
made in an interview always relate only to a part of
the complex experiences the meaningful ones and
are influenced by the cultural setting of the interview
situation.
We started our discussion coming from two
different angles: one emphasising the importance of
experience and the other of memory. In our dialogue,
we elaborated differences but also found strong
similarities by agreeing on the processes involved in
forming experience and memory. We noticed that a
discussion of our different ways of thinking is fruitful
for our analyses, since we agreed on the methods of
analysing interviews, albeit with different emphases.
References:
Assmann, A. (2006) Wie wahr sind unsere
Erinnerungen? In: Welzer, H. & Markowitsch,
H.J. (eds.) Warum Menschen sich erinnern
knnen. Fortschritte in der interdisziplinren
Gedchtnisforschung, pp. 95-110 Stuttgart: Klett-Cotta.
Dejung, C. (2008) Oral History und kollektives
Gedchtnis: Fr eine sozialhistorische Erweiterung
der Erinnerungsgeschichte, Geschichte und
Gesellschaft 34, pp. 96-115.
Gadamer, H.-G. (1983) Hermeneutik I Wahrheit und
Methode: Grundzge einer philosophischen Hermeneutik
Tbingen: J.C.B Mohr.
Niethammer, L. (1985) Fragen Antworten Fragen.
Methodischen Erfahrungen und Erwgungen zur Oral
History. In: Niethammer, L. & von Plato, A. (eds.) Wir
kriegen jetzt andere Zeiten: Auf der Suche nach der
Erfahrung des Volkes in Nachfaschistischen Lndern,
Lebensgeschichte und Sozialkultur im Ruhrgebiet 1930
bis 1960, Band 3, pp. 292-445. Berlin: Dietz-Verlag.
Niethammer, L. (2007) Was unterscheidet
Oral History von anderen interview-gesttzten
sozialwissenschaftlichen Erhebungs- und
Interpretationsverfahren? BIOS 20, pp.60-65.
Stewart, S. (1993) On longing: Narratives of the
Miniature, the Gigantic, the Souvenir, the Collection,
Durham, N.C.; London: Duke University Press.
Throop, C.J. (2003) Articulating Experience,
Anthropological Theory 3(2), pp. 219-241.
29
Grounded theory: experiences of two studies with a focus on axial coding and the use of
the NVivo qualitative analysis software
Dr Andrea Gorra, Lecturer, Business School, Faculty of Business and Law, a.gorra@leedsmet.ac.uk
Marianna Kornilaki, Lecturer, Events and Festival Research, UK Centre for Events Management
Leslie Silver International Faculty, m.kornilaki@leedsmet.ac.uk
Introduction
This article recounts personal experience of
one of the analytical steps followed in Grounded
Theory Methodology (GTM), based on the empirical
experience and theoretical knowledge of a tourism
and an information technology researcher. The
research aim of Mariannas PhD was to investigate the
factors that influence the decisions of small tourism
business owners to adopt sustainable practices in
their business operations. Andrea examined the
implications of the long-term storage and use of
mobile phone location data on individuals perceptions
of privacy (Gorra, 2007). Here we will illustrate how
we used the more abstract ways of coding, namely
axial coding, as well as our experiences of using the
qualitative analysis software QSR NVivo.
Starting
point
interviews
transcribing
develop
theory
coding
(axia)
30
focused
open
memo
writing
Properties
Dimensions
Use phone to
regulate social
interactions
- Ring tone
settings
ring, vibrate,
silent, mutte
switched off
- Features of
phone used
voicemail
on/off
- Phone with
person
31
Using NVivo
Conclusion
Andrea used NVivo to streamline the often timeconsuming process of open coding from the outset,
while Marianna open coded the first four interviews
with paper and pencil. Marianna then put all the initial
codes into NVivo before continuing with the remaining
coding for consistency. Both experienced similar
limitations when using the software. Firstly, the codes
created in NVivo can only have a specific number
of characters for a code name, therefore we had to
spend time in rephrasing many of the initial codes.
Andrea also felt constrained by the available software
functionality to sort and categorise the codes. At the
end of the initial coding process both had too many
codes (300+) which meant finding the codes in NVivo
was unmanageable.
Therefore, before moving to the next stage of axial
coding Marianna spent time on sorting the codes
created in NVivo. In order to do so, she exported all
codes into Microsoft Word where she refined the
categories and the codes. She also transferred all the
codes onto coloured Post-it notes, where each colour
corresponded to a specific category (e.g. sustainable
practices - green). This was very useful as it gave a
more holistic picture of the codes and the categories.
As it was on Post-its Marianna found it easier and
more creative to move them around and get a better
sense of the theoretical issues emerging.
Andrea used a different approach after generating too
many codes in NVivo. She set aside several months
on conducting a survey and then started afresh by
re-coding her interviews using differently coloured
Post-it-notes. She used three A2 sheets to sort
her Post-it-notes containing categories and codes.
Following this, she devised a matrix in Ms Word to
hold the codes, properties and dimensions, as well as
some comments and quotations.
Finally, both authors moved the amended codes
into NVivo for coherence and to allow searching the
interviews, re-sorting of material and consistent
redefining of codes in order to support the later stages
of the analysis. Both agree that NVivo proved useful
in using codes that were already finalised but was
rather cumbersome to use and stifled creativity when
developing new codes.
32
References
Bryant, A. and Charmaz, K. (2007) (eds.) The Sage
Handbook of Grounded Theory London: Sage.
Charmaz, K. (2006) Constructing Grounded Theory: A
Practical Guide Through Qualitative Analysis London:
Sage.
Glaser, B.and Strauss, A. (1967) The Discovery of
Grounded Theory: Strategies for Qualitative Research
New York: Aldine de Gruyter.
Gorra, A., (2007) An Analysis of the Relationship
Between Individuals Perceptions of Privacy and Mobile
Phone Location Data - a Grounded Theory Study PhD
Thesis, Leeds Metropolitan University.
Goulding, C. (2002) Grounded theory: a Practical Guide
for Management, Business and Market Researchers
London: Sage.
Strauss, A. and Corbin, J. (1998) Basics of Qualitative
Research: Techniques and Procedures for Developing
Grounded Theory London: Sage.
Introduction
33
34
Conclusion
The insider or outsider status of a researcher is never
cut and dry; it is filled with dissonance and ambiguity;
is part of an ongoing performance; and is always in
a state of flux. Researchers with different cultural
characteristics are likely to be allowed different types
of access, depending on their (dis)similarity with the
research participants. Research participants choose
to disclose information depending on their perspective
of the characteristics of the researcher through
certain categories and labels as well as through
dialectic interaction (Harrington, 2003). Appreciating
and reporting on this allows for a more sophisticated
picture than the polarised insider-outsider perspective
and opens up possibilities for outsiders in research.
One way of doing this, is for future work to engage
more critically with Bhabhas (1990) conceptualisation
of the third space. This is not to say that access to
the field becomes unproblematic. Indeed failure to
recognise the significance of cultural differences
between researcher and participant demonstrates
methodological and epistemological naivety
(Burdsey, 2007, p. 8). Rather, it suggests that the
References
Adler, P., Adler, P., and Rochford JR., E.B. (1986) The
Politics of Participation in Field Research. Urban Life,
14, pp.363-376.
35
36
Tom Fletcher
Ko Koens
I am investigating small business owners and selfemployed people involved in tourism in the townships
surrounding Cape Town and their linkages with formal
businesses in the tourism sector. The research took
mostly place in Black townships where apartheid
has left a long lasting mark and this was certainly
noticeable during the research. Some research
participants explicitly mentioned their difficulties
in dealing with White people. Nevertheless, being
a Caucasian foreigner a true outsider as it were
made it easier for me to talk to some participants
since I was not part of the system (making me more
difficult to place within a predefined category). On
the other hand, I was constantly (made) aware that
I was other than the people I interviewed and this
did influence the interaction between myself and the
participants. I dealt with this by remaining
non-judgemental, humble and inquisitive when
interacting with participants. In this way I tried to
facilitate the creation of a third space in which it
was safe to share experiences. Furthermore I kept
a research diary in which I noted not only the daily
events, but also the relation between the participants
and myself during interviews. In this way I tried to
understand how I was viewed during the research
process and how that may have influenced the access
that was given to me.
37
CONTACT DETAILS
For more information please contact:
Katie Hill
Email: k.hill@leedsmet.ac.uk
Karen Horwood
Email: k.horwood@leedsmet.ac.uk
Sally Jones
Email: s.a.jones@leedsmet.ac.uk
Ko Koens
Email: ko@kokoens.com
This publication is available online at:
www.leedsmet.ac.uk/alt/publications
www.leedsmet.ac.uk
Leeds Metropolitan University 2010
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