BARANGAY VI
CITIZENs CHARTER
VISION
We envision that Barangay VI will be a role model barangay that is progressive,
environment friendly, healthy, peaceful with cooperative, well educated people lead by
responsible, active, honest, and strong willed Barangay Officials.
MISSION
We in Barangay VI commit ourselves to reinforce the clean and green program,
enhance health and nutrition, maintain peace and order, industrialized the Barangay,
professionalize Barangay officials, and generate more revenue.
FRONTLINE SERVICES OFFERED
A. The following are the services offered:
1. Issuance of Barangay Certification
2. Issuance of Barangay Clearance
3. Issuance of Community Tax Certificate
4. Reproduction of Barangay records, data, and similar documents
5. Use of Barangay facilities and properties
6. Socio-economic Services
7. Health Services
8. Environmental Services
Except for the issuance of Barangay Protection Order (BPO), all Barangay
transactions under this Citizens Chapter shall be conducted at 8:00 a.m. to 5:00 p.m.
All officers and employees of the Barangay who directly attend to the frontline
services, shall at all times, wear identification card or nameplates.
B. How to avail the frontline services
All requests for frontline services must be in verbal or in written using the attached
request slip for the following:
1. BARANGAY CERTIFICATIONS are issued by the Barangay depending on the
purpose of the client, such as certificate of residency, of good standing in the community,
no pending case filed in the Barangay, etc. The Barangay in the exercise of its taxing
power may levy fees and charges for services rendered.
Service Offered: Issuance of Barangay Certification
Clientele: Barangay residents, Barangay Associations, Organizations, Students
Requirements:
For Old residents: Valid ID (School ID, company/Office ID, voters ID,
and the likes); and Community Tax Certificate (CTC)
Barangay Officials
Step 2.
Submit the request slip together
with the requirements to the Brgy.
Secretary.
Duration: 2 minutes
3
Step 3.
Pay Certification Fee of Php 30.00
to the Brgy. Treasurer and ask for
receipt (per Barangay ordinance
No.
Duration: 3 minutes
Step 4.
Get your Certification
from
the
Brgy.
Secretary
and
personally bring it to
the Brgy. Captain for
signature.
Duration: 5 minutes
Total Response
Time: 5 minutes
Step. 4
Get your Brgy. Clearance from the Brgy.
Secretary and personally bring it to the
Brgy. Captain for signature.
Duration: if simple 10 minutes, if complex
2 days
Step 2.
Submit the request
slip together with
the requirements to
the Brgy. Secretary.
Duration:
2 minutes
Step.3
Pay Clearance fee Php 30.00 to
the Brgy. Treasurer and ask for
receipt (per brgy. ordinance No. )
Duration: 5 minutes
Service Offered: Issuance of Barangay Clearance for small business (with gross
sales or receipts of Php50,000.00.
Requirements:
o Valid ID (Scholl ID, Company/Office ID, voters ID, etc.)
o Community Tax Certificate (Cedula)
Step 1.
Go to the Barangay Hall and fillup client log book, ask the desk
officer for a request slip and fill
up the same.
Duration: 3 minutes
Step. 4
Get your Brgy. Clearance from the
Brgy. Secretary and personally bring it
to the Brgy. Captain for signature.
Duration: if simple 5 minutes, if
complex 2 days (needs verification).
Step.3
Pay Clearance fee Php 50.00 to the
Brgy. Treasurer and ask for receipt
(per brgy. ordinance No. )
Duration: 3 minutes
Step 1.
Go to the Barangay Hall and fillup client log book, ask the desk
officer for a request slip and fill
up the same.
Duration: 3 minutes
Step. 4
Get your Brgy. Clearance from the
Brgy. Secretary and personally bring it
to the Brgy. Captain for signature.
Duration: 5 minutes
the
the
Step.3
Pay Clearance fee Php 50.00 to the
Brgy. Treasurer and ask for receipt
(per brgy. ordinance No. )
Duration: 3 minutes
STEP 2.
Pay the cost of
CTC (Cedula)
to the Brgy.
Treasurer
Duration:
4 minutes
STEP 3.
Get your CTC
from the Barangay
Treasurer
Duration:
3 minutes
Step 1.
Go to the Barangay Hall and fillup client log book, ask the desk
officer for a request slip and fill
up the same.
Duration: 3 minutes
Step 3.
Get your copy of documents requested
from the Brgy. Secretary or Barangay
Treasurer.
Duration: 5 minutes
Step 2.
Pay the cost of facilities
requested to the Barangay
Treasurer
Duration: 5 minutes
Total
Response
Time:
8 minutes
STEP 2.
Submit request slip and
present the
requirements
to the Kagawad
Chairman on
Livelihood Committee
Duration: 10 minutes
Step 3.
Decision
from
the
Kagawad Chairman on
Livelihood Committee
(Approved
or
Disapproved)
Duration: 5 minutes
o
o
o
o
o
Steps for issuance of certificate for Senior Citizen and Solo Parent
Step 1.
Go to the Barangay Hall and fillup client log book, ask the desk
officer for a request slip and fill
up the same.
Duration: 3 minutes
Step 4.
Get Certification of residency (for Senior
Citizen); from the Brgy. Secretary
and verification of the Barangay that the
former is a solo parent (for solo parent).
Duration: Senior Citizen 15 min.
Solo Parent 1 day (next day)
Step 2.
Present
the
requirements to the
Barangay Secretary
for assessment.
Duration: 5 minutes
Step 3.
The Barangay Secretary will
prepare/print the certification.
Duration: 5 minutes
Step 4.
Step 3.
Duration: 3 minutes
Step 4.
Get the schedule for your next visit
from the City Health Midwife.
Step 3.
Get the necessary natal check up
from the City Health Midwife.
Duration: 5 minutes
Duration: 3 minutes
10
Clientele: Residents for Pre-School Children and below who are malnourish
Requirements: Proof of Residency of Parents
Birth Certificate of the Child
CTC of father or mother
Schedule of Feeding: Every quarter of the month
Steps:
Step 2.
Let your child be weighed
by the Barangay Health
Worker and wait for the
health record.
Step 1.
Go to the Barangay Health
Center and sign the client log
book, ask the Brgy. Health
Worker for request slip.
Duration: 3 minutes
Duration: 10 minutes
Step 4.
Get the supplemental multivitamins of
your child from the Barangay Health
Worker.
Step 3.
Get the share of your child from the
Barangay Health Worker and then
feed your child.
Duration: 15 minutes
Duration: 3 minutes
11
Steps:
STEP 1.
STEP 2.
Go to the Brgy.
Hall, and sign in the
client log book.
Duration: 2 minutes
Duration: 5 minutes
STEP 3.
Bring the segregated
garbage in designated
drop off points or
have it collected in
your respective homes at
designated time.
Duration: 3 minutes
2. Issuance of clearance as a prerequisite of city for the issuance permit to cut trees.
Clientele: Residents and Non-residents
Requirements:
o Valid ID
o Community Tax Certificate (CTC)
o Proof of ownership of the property where the tree is located
Steps:
Step 1.
Go to the Barangay Hall and sign
the client log book, ask the Desk
Officer for request slip.
Duration: 2 minutes
Step 4.
Get your Barangay Clearance from the
Barangay Secretary and bring it to the
Brgy. Captain for signature.
Step 2.
Present the requirements
to the Punong Barangay.
for approval..
Duration: 2 minutes
Step 3.
Pay your Clearance Fee to the Brgy.
Treasurer per Brgy. Ordinance No.
___
Duration: 2 minutes
Duration: 3 minutes
12
9. KATARUNGANG PAMBARANGAY
Service Offered:
1. Certification to File Action (CPA)
Issued by the Punong Barangay upon request by the complainant and respondent
when there has been a personal confrontation between the parties before the Punong
Barangay but mediation failed and before the Pangkat Tagapagkasundo but did not result
into a settlement, and therefore, corresponding complaint for the dispute may now be
filed on court.
Clientele: Complainant/s
Steps
STEP 1.
Go to the Brgy.
Hall, and sign in the
client log book, and
fill-up request slip
from the Brgy. or Lupon
Secretary
Duration: 10 minutes
STEP 2.
Present to the Brgy.
Captain and Secretary
the proof that the
person requesting
CFA is a proper party.
Duration: 10 minutes
STEP 3.
Get the certification
from the Brgy./Lupon
Secretary and have
it sign with the Brgy.
Captain
Duration: 30 minutes
STEP 2.
Present to the Brgy.
Captain and Lupon
Secretary the proof
that the person
requesting CBC is a
proper party.
Duration: 10 minutes
STEP 3.
Get the certification from
the Brgy./Lupon
Secretary and have
it sign with the Brgy.
Captain
Duration: 30 minutes
13
STEP 2.
Present to the Brgy.
Captain and Lupon
Secretary the proof
that the person
requesting CBA is a
proper party.
Duration: 10 minutes
STEP 3.
Get the certification from
the Brgy./Lupon
Secretary and have
it sign with the Brgy.
Captain
Duration: 30 minutes
Step 1.
Go to Brgy. Hall sign in the log
book. Victim or petitioner
survivor reports incident to the
Desk Officer/Brgy. Secretary
Duration: 5 minutes
Step 2.
Desk Officer refers to PB
or Kagawad, PB or
Kagawad
interviews
victim,
records
and
advices her to file an
application for the BPO.
Duration: 30 minutes
14
Step 4.
PB/Kagawad issues BPO by the
Punong Brgy.
In case of BPO is issued by
the Kagawad, it should be attested
to, by the Kagawad that the PB is
unavailable.
Duration: Within the day
Step 3.
PB/Kagawad conducts ex parte
proceedings for the issuance BPO.
Duration: within the day
Step 2.
Hearing
Investigation
Duration: 3 days
Step 3.
Complainant gets the
decision in writing of
the taken by the Punong
Barangay
or
the
explanation why the
request is denied or
delayed. The decision
may be an apology or
explanation.
Duration: within a day
15
16
REQUEST SLIP
________________________
Date
Name:
________________________________________________
Address:
________________________________________________
Tel./Cellphone No.:
________________________________________________
Birth Date:
________________________________________________
Civil Status:
______________________Gender:____________________
Service Requested:
________________________________________________
Purpose:
________________________________________________
________________________________________________
Date Requested:
________________________________________________
Received by:
________________________________________________
__________________________________________
17
PERFORMANCE PLEDGE
We, the officials and employees of BARANGAY VI
pledge and commit to deliver quality public services
As promise in this Barangay Citizens Charter
VICENTE FARPALI
Barangay Kagawad
RONALD BAGORIO
Barangay Kagawad
NELSON BABAS
Barangay Kagawad
VICENTE ITCHON
Barangay Kagawad
CEFERINO ARTATES
Barangay Treasurer
JOSEPH AGCAMARAN
Barangay Kagawad
CRISELDA A. BISQUERA
Barangay Secretary
18