It's All
About Smart Data
Alan McSweeney
http://ie.linkedin.com/in/alanmcsweeney
Data Explosion
From Lots Of
Different Sources
And Providers
Of
Different
Utility And
Value
Both
Internal And
External
In Many
Different
Formats
That
Changes
Constantly
With
Variable
Accuracy
And
Calibrations
With
Different
Content
With Different
Measurements
January 18, 2017
At Different Times
Generated At
Different
Rates
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From
Primary
Data
Reporting
Insight/
Forecast
Monitoring
Analysis
What Is Currently
Happening?
To
Secondary
Data
Why It Happened?
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It is an essential foundation
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Monitoring
Gather Information In Realtime To Understand
Activities, Respond And Make Reallocation Decisions
Trailing
Indicators
Analysis
Understand Reasons For Outcomes and Modify
Operation To Embed Improvements
Leading
Indicators
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Monitoring
Insight/
Forecast
Analysis
Data Architecture
Management
You Cannot
Have This ...
... Without
This
Data Governance
Data Warehousing and Business Intelligence
Management
Data Security Management
Reference and Master Data Management
Document and Content Management
Metadata Management
Solid
Data
Management
Foundation
and
Framework
Data Development
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Be Able To Take
Action Based on
Reliable Information
Measure What is
Important
Define
Measurements
Define Collection
Process
Know What Is
Important In Order
To Measure It
Collect Data
Define Consistent
Units of
Measurements
Monitor Data
Collection
Define Reports
Define
Measurement
Processes
Define
Transformation And
Standardisation
Manage Data
Collection
Define Operational
Framework
Install Data
Collection Facilities
Define Analyses
Provide Realtime
Access To Collected
Data
...
...
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Smart Means
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Use
Case
Use
Case
Use
Case
Use
Case
Use
Case
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Consider using the Business Model Canvas to analyse each use case
Divides business into nine elements in four groups
Infrastructure
Key Partners - the key partners and suppliers needed to achieve the business model
Key Activities - the most important activities the business must perform to ensure the
business model works
Key Resources - the most important assets to make the business model work
Offering
Value Propositions - the value, products and services provided to the customer
Customers
Customer Relationships - the customer relationships that need to be created
Channels - the channels through which the business reaches its customers
Customer Segments - the types of customers being targetted by the business model
Finances
Cost Structure - the most important costs incurred by the business model
Revenue Streams - the sources through which the business model gets revenue from
customers
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Key Activities
Value Propositions
Customer Relationships
MOTIVATIONS FOR
PARTNERSHIPS
CATEGORIES
Production
Problem Solving
Platform/Network
Key Resources
What key resources are required by our
Value propositions Distribution channels
Customer relationships
Revenue streams
CHARACTERISTICS
EXAMPLES
Novelty
Performance
Customisation
Getting the Job Done
Design
Brand
Status
Cost Reduction
Risk Reduction
Accessibility
Convenience/Usability
Physical
Intellectual
Human
Financial
Personal assistance
Dedicated personal assistance
Self-service
Automated services
Communities
Co-creation
Cost Driven leanest cost structure, low price value proposition, maximum automation, extensive
outsourcing
Value Driven focussed on value creation, premium value proposition
SAMPLE CHARACTERISTICS
Fixed costs
Variable costs
Economies of loading
Economies of scale
Mass market
Niche market
Segmented
Diversified
Multi-sided platform
Revenue Streams
Cost Structure
CHANNEL PHASES
Channels
TYPES OF RESOURCES
What are the most important costs inherent in the business model?
Which key resources are the most expensive?
Which key activities are the most expensive?
Customer
Segments
TYPES
Asset sale
Usage fee
Subscription fees
Lending/renting/leasing
Licensing
Brokerage fees
Advertising
FIXED PRICING
DYNAMIC PRICING
List price
Negotiation/bargaining
Yield management
Real-time market
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Smart Means
Having a Chief Smart Data Officer and not just a Chief Data
Officer
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25
Smart Data
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Competencies do not
exist in isolation
Each competency area
is linked to the others
Improving skills in
competency area will
increase the
organisations skill and
ability in others
Organisation
And
Structure
Smart Data
Technology
Planning And
Implementation
Data
Infrastructure
And Data
Landscape
Operations
External Party
Involvement
And
Interaction
Data And
Resource
Asset
Management
External Party
Involvement
And
Interaction
Strategy,
Management
And
Governance
Smart Data
Standards
Contribution And
Development
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5
1
Strategy,
Management And
Governance
5
1
Organisation And
Structure
Smart Data
Technology
Planning and
Implementation
January 18, 2017
5
1
Data Infrastructure
And Data
Landscape
Operations
External Party
Involvement And
Interaction
Smart Data
Standards
Contribution And
Development
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Coverage
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
3.
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Coverage
1.
2.
3.
4.
1.
1.
2.
3.
Smart Data Standards Contribution 1.
and Development
2.
3.
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5
4
3
2
1
Innovate, Lead, Invent, Collaborate With Other Organisations And Wider Community
Skill Levels
32
Likely Return
And Results That
Can Be Achieved
And Benefits
Obtained
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35
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Foundational
Skill Level
Establishment
Of Base
Structures and
Processes For
Deciding On And
Progressing
Initiatives
Extension And
Linkage Of
Completed Base
Structures And
Delivery Of
Results and
Performance
Improvements
Embedding,
Operationalising
And Measuring
Usage And
Results
Innovate, Lead,
Invent,
Collaborate
With Other
Organisations
And Wider
Community
General
Characteristics
Of Skill Level
General
Characteristics
Of Skill Level
General
Characteristics
Of Skill Level
General
Characteristics
Of Skill Level
General
Characteristics
Of Skill Level
Specific
Competency
Area Actions
Specific
Competency
Area Actions
Specific
Competency
Area Actions
Specific
Competency
Area Actions
Specific
Competency
Area Actions
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General
Characteristics
Of Skill Level
Specific
Competency
Area Actions
What actions
should be taken
to be at the skill
level
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Importance
Benefits
January 18, 2017
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Embedding,
Operationalising
And Measuring
Usage And Results
Innovate, Lead,
Invent,
Collaborate
With Other
Organisations
And Wider
Community
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Strategy, Management and Governance Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
The initial smart data high-level vision and strategy has been
created and accepted by the management of your
organisation
The initial smart data high-level vision and strategy integrates
an individual business unit and function initiatives and
experiences
The smart data strategy includes all the core elements
The smart data strategy has security, privacy integration and
interoperability included from the start
The initial smart data high-level vision and strategy has been
understood and accepted by the organisation
Your organisation has agreed an investment programme that
is linked to the smart data high-level vision and strategy
Your organisation has allocated budgets to implement specific
initiatives within the context of the smart data high-level
vision and strategy
Your organisation has started to fund agreed smart data
prototypes to determine their viability
The smart data prototypes are aligned with the smart data
high-level vision and strategy
The smart data prototypes has been selected to achieve
defined goals in the context of the overall the smart data highlevel vision and strategy
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The funding for smart data initiatives has been defined and accepted and the
expected benefits have been quantified
Your organisations overall business strategy includes the achievement of the
specific smart data strategy
Your organisation has defined and agreed a governance structure that includes
decisions or new or changes to existing organisation structures, roles, processes
and selected systems and applications
Your organisation accepts that the defined governance structure will be used to
enable management to guide and lead the smart data implementation
programme
The operation of the governance structure and associated processes are
frequently assessed to determine the effectiveness and appropriate changes are
reviewed and agreed
Your organisation has appointed individuals, who have been given the required
permission, in business units or functions with responsibility for progressing smart
data initiatives in the context of the overall smart data strategy
Business unit or function management have approved the overall smart data
strategy and their role in its delivery
The involvement of appropriate external parties (data providers, data users) in
the delivery of the overall smart data strategy has been agreed and these parties
have agreed to be involved
Data infrastructure and data operations have been updated to reflect the needs
of an integrated, automated full-functional smart data solution
The data infrastructure is being used to deliver savings and innovations
The data infrastructure is being used interact with external parties (data
providers, data users)
Your organisation management is willing to invest further in data initiatives to
develop and use data assets to assist in the design and development of new
products and services and innovations
Your organisation is actively looking for ways to use its smart data infrastructure
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Strategy, Management and Governance Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
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Concerned with the defining and implementing the structures and abilities that your
organisation needs to deliver and operate a smart data programme and smart data
initiatives and to derive the greatest benefits from them
Concerned with moving your organisation from siloed and vertical structures that are not
integrated to horizontal, integrated structures and processes
Concerned with integrating smart data into your organisations decision making and moving
to an evidence-based approach
Concerned with the ability of your organisation to recognise the need for change and then
define and realise those changes needed
Concerned with communications structures and their operation to articulate the need for,
the benefits of and the progress of a smart data programme and smart data initiatives
Concerned with defining and delivering an appropriate training programme at all levels to
define and then provide and develop the skills required
Concerned with managing smart data knowledge
Concerned with defining and implementing cross-functional structures and processes to
allow organisation wide design, development, implementation, use of and success of a
smart data programme and smart data initiatives
Concerned with incentivising, promoting and recognising work and achievements on smart
data programme and smart data initiatives
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Data Infrastructure and Data Landscape Operations Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
Data Infrastructure and Data Landscape Operations Extension And Linkage Of Completed Base Structures
And Delivery Of Results and Performance Improvements
Characteristics
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Data Infrastructure and Data Landscape Operations Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
Ability to optimise operations, data assets soft data infrastructure such as data itself and data
sources, data about data and data about data usage, performance and operations, especially
external and third-party data sources - rather than the physical data infrastructure covered in the
Data Infrastructure and Data Landscape competency and resource and people allocation and use
across the entire data landscape from data intake, data processing, data analysis, reporting and
presentation, data storage and data administration, management and governance
Ability to understand and react effectively and quickly to resource forecasts and requirements
Ability to drive pro-active and reactive maintenance and infrastructure upgrades and changes
Ability to allocate resources effectively and efficiently to ensure the security, resilience,
availability and reliability of organisations structures and resources across the data landscape
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Data And Resource Asset Management Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
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Ability to plan for and develop effective data technology strategy across the technology lifecycle, data landscape and data
asset lifecycle
Ability to link the data strategy to the business strategy and to influence the business strategy by the capabilities and potential
defined in the data strategy
Ability to implement and deliver on the data technology strategy
Ability to address all aspects of data technology strategy that encompass identification, assessment, planning, evaluation,
acquisition, integration, testing, implementation, operation and service management and lifecycle management
Ability to address all components of data technology strategy that include security, flexibility, responsiveness, availability,
reliability, usability, operability, maintainability, performance and affordability
Ability to ensure that any strategy incorporates the identification, implementation and operation of the required
organisational change
Ability to ensure that any strategy incorporates the required data communications and integration infrastructure
Ability to ensure that any strategy incorporates the identification, implementation and operation of the required resources
and their management
Ability to ensure that any strategy incorporates the identification, implementation and operation of the required processes
and controls
Ability to ensure that any strategy includes and adheres to any applicable standards
Ability to ensure that any strategy includes the definition of the required organisation changes to ensure its effective
implementation and operation
Ability to ensure that any strategy includes the definition of the required training and education and to define a programme to
achieve this
Ability to ensure that any strategy includes security awareness
Ability to ensure that any strategy incorporates the achievement of defined business benefits and returns
Ability to ensure that any strategy incorporates the external data suppliers
Ability to ensure that any strategy incorporates the delivery of data-based value to external interacting parties
Ability to update the data strategy as appropriate in response to feedback, experience and lessons learned, internal and
external business changes and new technology possibilities
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Smart Data Technology Planning and Implementation Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
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Smart Data Technology Planning and Implementation Extension And Linkage Of Completed Base Structures
And Delivery Of Results and Performance Improvements
Characteristics
Your organisation is
implementing the data
technology strategy and
integrating previous pilots and
proofs of concept into the overall
target framework
Your organisation is applying
common standards and
approaches to these
implementations
Your organisation seeks to use
commonly available tools and
systems in these implementations
January 18, 2017
Smart Data Technology Planning and Implementation Embedding, Operationalising And Measuring Usage And
Results
Characteristics
Smart Data Technology Planning and Implementation Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
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Ability to design, develop and implement a strategy for external party data interactions
Ability to ensure that external party data interactions are common across all channels and platforms
Ability to design and implement organisation structures and processes to operate external party data interactions
Ability to define technology requirements to operate external party data interactions that integrates with your organisations
enterprise architecture
Ability to prioritise data interactions and external parties for implementation to maximise returns and benefits
Ability to develop and manage an investment and funding plan to implement the strategy for external party data interactions
Ability to enable, drive and encourage external party data interactions and participation
Ability to monitor the status of external party data interactions, to identify and respond to problems and outages
Ability to design and deliver useful and usable data to external parties that provide value to external parties
Ability to deliver applications that enable external party data interactions
Ability to enable data-based interactions with external parties
Ability to use information on data interactions with external parties to deliver business benefits and improve organisation
performance
Ability to ensure that data interactions with external parties are secure and private
Ability to collect data from external sources on external parties
Ability to integrate internal and external data on external parties from multiple sources to create a single view of external
parties
Ability to extend organisation business processes to external parties
Ability to collect data on data interactions with external parties to optimise functionality
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External Party Involvement and Interaction Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
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External Party Involvement and Interaction Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
Ability to understand how smart data integration across entire landscape from
data intake, data processing, data analysis, reporting and presentation, data
storage and data administration, management and governance contributes to
the overall organisations value chain
Ability to identify external interacting parties the associated data value chains
of which should be prioritised for optimisation
Ability to understand the organisations data value chain and to identify valueadding and non-value-adding primary and supporting activities across both
physical and virtual value chains and across all external interacting parties
Ability to redefine and optimise data value chains
Ability to integrate real-time data into the organisations data value chain
Ability to develop and implement a smart data value-adding strategy
Ability to design and develop processes that support smart data value-adding
operational framework
Ability to automate the organisations data value chain primary and supporting
activities
Ability to manage investment in data value chain activities
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Smart Data Value Addition And Derivation Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
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Smart Data Value Addition And Derivation Embedding, Operationalising And Measuring
Usage And Results
Characteristics
Smart Data Value Addition And Derivation Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
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Ability to contribute to the development of standards and reference architectures for optimised smart
data operations and use
Ability to define standards for secure, reliable, available, resilient, efficient, performing smart data
infrastructure across the entire data landscape from data intake, data processing, data analysis,
reporting and presentation, data storage and data administration, management and governance
Ability to contribute to the development of smart data privacy and security guidelines for smart data
Ability to create sets of differentiated and segmented smart data standards for different external
interacting parties and types of customer and user
Ability to assist with the development of successful reference implementation and operational models
for smart data value chains
Ability to contribute to the design and technology solutions and associated standards across the entire
data landscape from data intake, data processing, data analysis, reporting and presentation, data
storage and data administration, management and governance
Ability to work with external interacting party organisations and representation groups to develop
smart data standards
Ability to benchmark your organisations smart data performance with other organisations both in your
industry sector and with companies that excel in areas of competence your organisation requires or
demonstrates
Ability to define and agree a set of organisational targets and objectives for participation data
standards development
Ability to create training standards for smart data including possible certifications
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Smart Data Standards Contribution and Development Establishment Of Base Structures and Processes For
Deciding On And Progressing Initiatives
Characteristics
Smart Data Standards Contribution and Development Extension And Linkage Of Completed Base Structures
And Delivery Of Results and Performance Improvements
Characteristics
Smart Data Standards Contribution and Development Innovate, Lead, Invent, Collaborate With Other
Organisations And Wider Community
Characteristics
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Data
Administration,
Management and
Governance
Security, Identity ,
Access and Profile
Management
Data Intake
Data Collection
Data Source
Management
Operational and
Business Systems
Data Storage
Data Import
Data Storage
Management and
Administration
Security, Privacy
and Compliance
Specific Applications
and Tools
Applications
Delivery and
Management Tools
and Frameworks
Data Processing
Data Quality/
Summary/ Filter/
Transformation
Data Aggregation
and Consolidation
Data Management,
Retention
Data Access
Data Analysis
Capacity Planning
and Management
January 18, 2017
Data Modelling
Analysis and
Reporting
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Business Processes
Data Strategy
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Strategy must
encompass this
mapping
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More Information
Alan McSweeney
http://ie.linkedin.com/in/alanmcsweeney
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