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SAP BUSINESS BLUEPRINT

SCENARIO (BUSINESS AREA): HUMAN CAPITAL MANAGEMENT


BUSINESS PROCESS: TIME MANAGEMENT
PROJECT IDENTIFICATION
Project Name

Project Location

Project Type

LLH Hospital

Dubai

Implementation

Customer Name

Planned Start/Finish

Proposed Model

Medeor 24X7 Hospital

Aug14 Jan 15

ASAP Methodology

Project Sponsor

Program Manager

Project Manager (Customer)

Dr. Shajir Gaffar

Mr. Atul Behll

Mr. Sasidhar

SAP Service Partner(s)

Program Manager (Service Partner)

Project Manager (Service Partner)

iMED SOLUTIONS

Mr. Ajay Prasad

Ms. Elena Gremaud

IMED SOLUTIONS FZ LLC

Private & Confidential

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TABLE OF CONTENTS
Introduction..................................................................................................................................... 3
Confidentiality Statement............................................................................................................ 3
Management / Executive Summary................................................................................................ 4
Time Management.......................................................................................................................... 4
Holiday Calendars..................................................................................................................... 4
Working Times.......................................................................................................................... 5
Daily Work Schedules............................................................................................................... 6
Period Work Schedules............................................................................................................. 6
Time Data Recording and Administration.................................................................................7
Absence Types.......................................................................................................................... 7
Absence Quotas........................................................................................................................ 9
Time Data Info types.............................................................................................................. 10
Overtime................................................................................................................................. 10
Conversions............................................................................................................................ 11
Interfaces................................................................................................................................ 11
Enhancements........................................................................................................................ 11
Reports................................................................................................................................... 11
Forms......................................................................................................................................... 12
Workflow/Program.................................................................................................................. 12
Role & Authorizations............................................................................................................. 12
Assumptions........................................................................................................................... 12
Document History......................................................................................................................... 13

Introduction
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This document states all of the conceptual results of the project Medeor 24X7 Dubai Hospital, Dubai. These
project results were devised and decided on by the project team and the department experts from customer
Medeor 24X7 Dubai Hospital during the Business Blueprint project phase. This is the main concept document
of the project. It is supplemented by separate specifications for custom developments.
The content of this document forms the basis and the guidelines for the subsequent Realization phase.
This document aims to describe the future business solution based on SAP software. Both, IT subjects and
organizational issues that are required to understand the situation, are described in it. Any additional
explanations that are only relevant when the project is in progress are given in the various project management
plan documents, which the project management team will provide on request.
Authors and contributors can be referred to in section Document History.

Confidentiality Statement
This document contains information that is proprietary and confidential to Medeor 24X7 Dubai Hospital, which
shall not be disclosed outside, transmitted, or duplicated, used in whole or in part for any purpose other than its
intended purpose. Any use or disclosure in whole or in part of this information without express or written
permission of Medeor 24X7 Dubai Hospital is prohibited.
Any other company and product names mentioned are used for identification purposes only, and may be
trademarks of their respective owners.

Management / Executive Summary


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The Personnel Time Management component offers you support in performing all human resources processes
involving the planning, recording, and valuation of internal and external employees work performed and
absence times. It provides other SAP applications with planning data and delivers information to business
processes

Time Management
In order to improve HR Business Operations, processes, establish a rigorous control over HR & Payroll
functions, Medeor 24X7 Dubai Hospitals has invited iMed Solutions to implement SAP ERP HCM solution.
The Scope of the implementation includes the following SAP HCM Sub Modules

Organizational Management
Recruitment
Personnel Administration
Time Management
Payroll

The Personnel Time Management component in SAP HCM offers to support in performing all human resources
processes involving the planning, recording, and valuation of all employees work performed and their absence
times. Time Management has user-oriented interfaces that support centralized and decentralized entry and
administration of time data of all the employees in the organization. Time data can be processed centrally by
administrators in the human resources department or in individual departments by time administrators.

Holiday Calendars
In SAP HCM, public Holiday calendar is defined in the following way:

All necessary public holidays are identified, their properties are stated
Public holiday calendar for Medeor 24X7 Dubai Hospital is identified, relevant holidays are assigned to the
calendar

Holiday Calendar Code


MH

Holiday Calendar
Holiday Calendar

The below public holidays are defined as per the UAE Labor law for the year 2014

All fixed holidays are not transferred.


All floating holidays, Time Administrator has to update for subsequent years
As per the client requirement, all the holidays needs to be converted to floating public holidays.

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Calendar
ID
MH
MH
MH
MH
MH
MH
MH

Holiday Calendar
Name
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital
Holiday
Calendar
Medeor DUX Hospital

Name of the Holiday

Date

New Year's Day

01.01.2014

Milad Un Nabi

13.01.2014

Lailat Al Miraj

27.05.2014

Eid Al Fitr

Al Hijra (Islamic New Year)

28.07.2013,
29.07.2013
04.10.2013,
05.10.2014
25.10.2014

UAE National Day

02.12.2014

Eid Al Adha

Assignment of Holiday Calendar to Personnel Subarea


Personnel
Area Code
MH01

Personnel Sub Area


Code
MHAA

Personnel Subarea

Holiday Calendar
MH

Working Times
Employee should maintain swipe in & swipe out through daily work schedule format basis.

The standard work week consists of 6 days.


The standard working hours as per the UAE Labor law is 48 hrs/ per week or 8hrs/ day
Apart from the regular 8 hour shifts, Medeor 24X7 Dubai Hospital is also having shifts of duration 10 &
12 hours and the number of days are adjusted accordingly.

S.No
1.
2.
3.
4.
5.
6.
7.

Shift Code

Shift From- Shift To

MGRS
MEMS
MMRS
MAFS
MNIS
MSPS
MOFF

09:00- 17:30
07:00- 15:30
08:00 16:30
15:00 23:30
23:00 07:00
09:00 21:00

No. of working
Hours
8 hours
8 hours
8 hours
8 hours
8 hours
24 hours

No. of
Days/week
6
6
6
6
6
6

Process flow:
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Work schedule or planned working time is stated for the company and is then identified for an employee.
Planned work time for an employee may deviate from the company work schedule, if he/she is for example a
part time worker. Changes of employee planned working time are subject to transfer.

Daily Work Schedules


A work schedule is a description of the duration and composition of employee working time for a given
workday. The work schedules define working time models such as shifts, continuous working times, or flexi
time for scheduling working time provisions for workforce or work processes.
The daily work schedule determines the structure of working times in your enterprise at the daily level. The
planned working time specified in a daily work schedule is the basis for payment calculation of actual working
times that are relevant for payroll, as well as the valuation of attendances and absences.
DWS
MAF
S
MEM
S
MGR
S
MMR
S
MNIS
MAP
S

In time- Out time


15:00- 23:30
07:00- 15:30
09:00 17:30
08:00 16:30
23:00 07:00
09:00 21:00

Period Work Schedules


The period work schedule consists of a defined sequence of daily work schedules. The period work schedule
reflects a work pattern that is repeated after a defined period of time. The period work schedule can provide
the working time model for one week.
** The Shift Pattern needs to be shared by the client in order to incorporate in the system**
PWS
M001

Mon
MEMS

Tue
MEMS

Wed
MEMS

Thu
MEMS

Fri
MOFF

M002

Description
Early Morning
Shift
Morning shift

MMRS

MMRS

MMRS

MMRS

MOFF

M003

General Shift

MGRS

MGRS

MGRS

MGRS

MOFF

M004
M005
M006

Afternoon Shift
Night Shift
Split Shift

MAFS
MNIS
MSPS

MAFS
MNIS
MSPS

MAFS
MNIS
MSPS

MAFS
MNIS
MSPS

MOFF
MOFF
MOFF

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Sat
MEM
S
MMR
S
MGR
S
MAFS
MNIS
MSPS

Sun
MEM
S
MMR
S
MGR
S
MAFS
MNIS
MSPS

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Time Data Recording and Administration


Time Management enables to record time data online or using self-service applications. The self-service
applications range from the classic time recording machines and Web applications. Employees can use these
applications to request leave, record working times, for example: Submission of leave requests through
Employee Self Services and Approval through Managerial Self Services.

Absence Types
Absences are paid or unpaid planned working times during which the employee has not worked. They
therefore represent an deviation to the employee's work schedule.
Ref#
1
2
3
5
6
7
8
9
10
11

Absence Type
LOP Full Day
LOP Half Day
Annual leave
Sick Leave with Full Pay
Sick Leave with Half Pay
CME Leave
Maternity Leave
Suspension Leave
Emergency Leave
Haj/Pilgrimage Leave

Employee Category
All
All
All
All
All
All
Female Employees
All
All
Muslim Employees

Department
All
All
All
All
All
All
All
All
All
All

Loss of Pay (Full Day)/ Loss of Pay (Half day):

The Loss of Pay (Half day and Full Day) are allowed from the date of joining itself

Employees are not paid during these days

However this is depended on approval from Departmental heads.

Annual Leave (As per the UAE Labor Law)

Annual Leave is as per the UAE Labor law, but with few amendments as per the client requirement

2.5 Days/Month to be accrued from the date of joining.

A minimum of thirty days annually and a maximum number of 45 days that an employee can avail at
one go.

At the end of his/her service the employee is entitled to annual leave for the fraction of service he/she
spent for the previous year and if in case of employee doesnt want to avail the Annual Leave; the quota
should be added to the next years eligibility provided the maximum number of leaves doesnt cross 45
days.

Annual leave is calculated on the basis of calendar month rather than by working days.

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As per the client requirement, there should be a provision to book the Annual Leave for half day to
attend specific scenarios in the organization.

Annual Leave Payment is the employees (1.Basic, 2. Basic + HRA and 3. Gross) per month

The Annual leaves which are partly booked during the month would be paid with the regular salary and
the quota is to be deducted accordingly.

The balance of the unused Annual Leaves will be processed through Off Cycle payment along with
other payments.

Sick Leave:

Employee is not entitled to any paid sick leave during the probation period.

Only after a period of three months of continuous service after the probation period, the employee will
be eligible for paid sick leave.

As per the UAE Labor law,

Full wages for the first 15 days

Half wage for the next 30 days

CME/Study Leave:

The CME/Study Leave is to provide eligible employees an opportunity for professional growth and
development.

Eligible employees to be granted a maximum of 7 days including travel days.

Study Leave is considered as paid leave.

Employee needs to provide all necessary documents regarding conference

Maternity Leave:

As per the UAE Labor law

Maternity leave support all pregnant female employees with leave during pre and post maternity period
and to help working parents work and family life

Married Female employees are eligible to 45 days Maternity Leave with full pay after completion of 1
year of service from date of joining.

Maternity leave with less than one year of service will be a half paid leave.

Compensatory off
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When an employee work more than his stipulated number of hours or on a public holiday, the same can
be compensated in the form of Compensatory Off on any other day, all the employees across the
organization are eligible to avail a compensatory off as per the approval from their departmental heads.

Suspension Leave

This leave is booked against the employee who has been suspended by Medeor 24X7 Dubai Hospitals
for any reason. This leave period is a loss of pay for the employee.

Emergency Leave

Emergency leave, as the name suggests is availed by the employee under any unforeseen
circumstances subject to approval from their departmental heads and this leave is considered to be
Loss of Pay.

Haj/Pilgrimage Leave

This leave is availed by an employee once in his service period in the company for attending the HAJ,
this leave is for a period of 30 days and its an unpaid leave. Please note that this leave is only
applicable to Muslim Employees.

Absence Quotas
Ref#
1

Attendance Types
Annual leave

Employee Category
All

Department
All

Sick Leave with Full Pay

All

All

Sick Leave with Half Pay

All

All

CME/Study Leave

All

All

Employee Flight Tickets

All

All

Dependent 1 Tickets

All

All

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No of Leaves
As per UAE labor
law
As per UAE labor
law
As per UAE labor
law
As per UAE Labor
Law/Medeor 24X7
Dubai Hospital CME
Policy
As per UAE labor
law
As per UAE labor
law
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Dependent 2 Tickets

All

All

Dependent 3 Tickets

All

All

As per UAE labor


law
As per UAE labor
law

Time Data Info types


All time data Info types to be maintain at the time of maintaining master data for employees.
Ref#
1

Info type No.


0007

Info type Name


Planned working time

2001

Absences

2002

Attendance

2006

Absence Quota

0080

2011

Maternity
Protection/Parental Leave
Time Events

0050

Time Recording Info

Description
This Infotype stores the Planned Working Time
of the employee as a Work Schedule Rule. The
Work Schedule Rule is an object, which
describes the daily working times of the
employee, the weekly off times of an employee,
and treatment on days such as Public Holidays.
Time evaluation status is maintained in this
Infotype depending on the type of time
evaluation process to be adopted. For
example, Time evaluation with clock times or
without clock times
This Infotype is used to record the Absences of
the employee. The data can be recorded in no
of days. Ex: 1 day.
This Infotype is used to store the Attendance of
the employee. The data can be stored in no of
days. Ex: day or 2 days
This infotype stores the Absence Quotas of the
employee.
This Infotype Maintains the Maternity Leave
Records.
This Infotype is used to store the time events
( for clock in and clock out captured from
biometric Terminals) for all employees.
This infotype contains the ID number for time
recording which is in turn linked with Biometric
Terminal. When you enter the number, the
system checks that the same number does not
exist already

Overtime

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The Overtime Payment is applicable for all employees across the organization subject to approval from the
departmental heads and the Calculation is as per the UAE Labor law. The detailed discussion of Overtime
handling in Medeor 24X7 Dubai Hospital will be discussed in Payroll BPP.

Conversions
Req #

Conversion Description

01

BDC to upload Time Events (From Biometric Terminals)

Interfaces

None Identified

Req #

Interface Name

Interface Description

Enhancements
Req #

Enhancement Name

Enhancement Description

01

Sick leave Restriction

System should not allow the sick


leave half day before complete the
sick leave full day.

02

Sick leave Six months


restriction

System should not allow Sick leave


first 6 months

Reports
Req #

Report Name

Reports Description

1.

PT_QTA10

Display Absence Quota Information

2.

PT_CLSTB2

Display Time Evaluation Results.

3.

PT63

Personnel work Schedules

4.

PT65

Attendance overview

5.

PT91_ATT

Attendance Data: Multiple


Employee View

Attendance
Report (Excel
Sheet)

Time in and Time out of all the


employees for a period of 31 days
spread across the months.

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Forms
Req #

Form Name

Form Description

1.

Attendance
Report (SMART
FORM)

Time in and Time out of all the


employees for a period of 31 days
spread across the months.

Req #

Workflow/Progra
m

Description

01.

OT
Approval Overtime Approval Process to be a 3
Process (3-Level) level approval process starting from
Head of Dept. HR Dept.
Finance Dept.

Workflow/Program

Role & Authorizations


Reg #

Roles

01

Z_MH02_HR_TM

02

Z_MH02_HR_CUSTOM_REPORTS

03

Z_MH02_HR_TIME_UPLOAD

04

Z_MH02_HR_ATTENDANCE_TABLE

Assumptions

None

Document History
AUTHORS & PARTICIPANTS
Role
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Name
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Business System Analyst

Mr. Shirish Reddy.T

Project Process Owner

Mr. Ashish

Business Unit Process Owner

Mr. Ashish

REVISION HISTORY
Document
Date
Version
20.10.2014
0
12.12.2014

1.0

Document Revision Description

Author

Original Document
1) Details of Key Stakeholders, Business
Process Owner have been added.
2) Hospital Logo has been added
3) Reports and forms has been added.

Shirish Reddy. T
Shirish Reddy. T

REVIEWED AND APPROVED BY


Name

Title

Dr. Shajir Gaffar

Key Stakeholder

Mr. Atul Behll

Key Stakeholder

Mr. Satvinder Pal Singh

Key Stakeholder

Mr. Ashish

Business Process
Owner

Mr. Sasidhar

Client Project Manager

Mr. Bharadwaj Kocherlakota

iMED HCM Consultant

Mr. Shirish Reddy Tathireddy

iMED HCM Consultant

Ms. Elena Gremaud

iMED Project Manager

Mr. Ajay Prasad

iMED Program Manager

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Dat
e

Approved

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