avast!

Enterprise Administration
Quick Installation Guide

avast! Reseller Technical Support

reseller-support@avast.com

How to Install
System Requirements
AVAST! ENTERPRISE ADMINISTRATION SERVER
Windows XP and higher or Windows Server 2003 and higher all with latest SP
128MB RAM (512MB recommended)
800MB hard disk space
MQ SQL Server 2008 R2 or free MS SQL Server 2008 R2
Administration Console
Windows XP and higher or Windows Server 2003 and higher all with latest SP
128MB RAM (256MB recommended)
250MB hard disk space
Internet Explorer 6 or higher

How to Install
Installation process
When AEA Setup Wizard starts, select the
preferred language for the installation from
the drop-down menu and then click 'Next'.

On the welcome screen click 'Next' to

continue

How to Install
Installation process
After reading the introduction on Read me
screen, click 'Next' again.

You now need to confirm that you have read

and accept the terms of the License
Agreement by selecting the option 'I agree'.
Then click 'Next' to proceed

How to Install
Installation process
On the following screen you can change the default Destination directory by entering the full path
where you want to install avast! Enterprise Administration, or you can click on the button marked '...'
and locate the installation folder by browsing your machine and then click 'Next'.

If you need to customize your installation, you have the possibility here

How to Install
Installation process
You can apply your license or download a
demo license valid for 15 days

You can decide to download the mirror

directly from internet or from an other
mirror
Also you have the possibility to
configure your proxy in the case you are
using any

How to Install
Installation process
On the Installation information screen check your
setup configuration before proceeding with the
installation. If you missed something, just use the
'Back' button to go back and change the configuration.
Then click 'Next'.

The SQL server connection is provided in

here
You have also two possibilities:
You can use the Express Edition of SQL
server or the Full Edition

How to Install
Installation process
Mirror Creation status if you selected to generate the
Mirror during the installation. Depending upon the
speed of your machine, it may take a few minutes to
complete

How to Install
Installation process
You will be asked to generate a new self-signed
certificate for the EAS server, please just click on the
button Generate New

End of the installation process

Then confirm by clicking the Generate

How to Deploy
Console Interface
You must provide the EAS server name
(you can detect it if you are not sure by
clicking the button Detect servers)
You must permit the EAS certificate

You must provide your username and

password . The default username is
Administrator and the default
password is admin

How to Deploy
Console Interface

How to Deploy
Computer discovery task
You can use the predefined one or
create a new Discovery task to find
all your computers in the network

How to Deploy
Computer discovery task
If you decide to use the predefined or
define a new computer Discovery
task, please make sure to review the
settings of this task in order to provide
the right information.

You can chose to find the

computers by using the windows
Active Directory or the NT LAN
Manager.

How to Deploy
Computer discovery task
From here, you can select the right EAS
server if you have more than one

Then run the task to find the

computers by double-clicking it or
do a right-click and select Run

How to Deploy
Computer discovery task
After run the task you will get the created Computer catalog with the list of found
computers

How to Deploy
Installation package creation
After getting the compute catalog, you
need to create an installation package.
Go to Installation package menu, rightclick and select Create package. Give a
name to your package to find it easily.

Select the package component

then click on Edit to customize it.
Once done click OK and OK

How to Deploy
Installation package creation
The created installation package will be seen in the installation packages list. This package will
be used during the deployment task creation

How to Deploy
Deployment task
Go to the task menu and create a new
task by right-clicking into the panel and
select Create New
You will need to specify some details for
this task.

Name of the task to find it easily

A comment (optional)
The type (Deploy managed
product)

How to Deploy
Deployment task
Now, you must select the created
installation package and chose if you
want to remotely deploy or generate a
self-extract .exe file that you can use to
install manually the managed product on
a machine

Then select the Reboot option, if

you want to reboot or not your
machine once the deployment is
done.
Then click the menu item Login
Accounts for the next step

How to Deploy
Deployment task
Now, you must provide a login account
with enough rights to access the
machines in your network and install an
application.
Please make sure to use the following
syntaxes for the Account field

Workgroup\Username (For
Workgroup)
Domain\Username (For Domain)
then click the menu item
Computers for the next step

How to Deploy
Deployment task
After that, you will need to select the
computer(s) you want to deploy on. If
you want to deploy on all of them, then
keep the star mark.
You also have the possibility to exclude
one or more machines from the list

Or, you can just select the ones

you want by click the browse
button in the computers
section

How to Deploy
Deployment task
you can just select the computers you
want from the computer catalog,
there is the possibility to do a mass
selection with Ctrl key, then click
OK

You will see the list of selected

computers in the Computers
section.
Then click the menu item EAS
for the next step

How to Deploy
Deployment task
Here, select the right EAS server if you
have installed more than one

How to Deploy
Deployment task
You have the option to schedule the
deployment task if you need to run it
automatically at a specific date and
time

How to Deploy
Deployment task
Here, you have the option to chose to
run an other task once the
deployment task is done.

How to Deploy
Deployment task
Here, you have the option to chose to
run an other task if the deployment
task fails. After click OK to finish the
deployment configuration

Go to find the created deployment

task under Client-side-tasks ->
Deployment task
Right-click on the created task and
select Run to start it

How to Deploy
Deployment task
Refresh the panel with F5 or rightclick in the panel and select
Refresh to see the current status of
the running task. You can do it every
30 seconds

You will see a green icon which

means that the task is running
without any problem

How to Deploy
Deployment task
Now you can see that the deployment task is done successfully

Information recources
Avast! Web Site:

http://www.avast.com

Avast! Web Forum:

http://forum.avast.com

Topics about new issues

Solutions about known issues

Avast Support Center: http://support.avast.com

Knowledge Base

F.A.Q
Documentation
Installation Guides
Videos tutorials

avast! Reseller Technical Support

Avast Support Center Ticketing System on
http://support.avast.com
Important: For any technical help you will need from us, please be aware that
you must create a ticket in our Support Center Ticketing System.

How to submit a ticket to Reseller Technical Support

Department?
* First of all, you have to register to get an account
1. Login
2. Create a ticket (by clicking the link submit a ticket)
3. Select the Department (RESELLER SUPPORT)
4. Select the Ticket priority
5. Enter your message & submit it (do not forget the title)

avast! Reseller Technical Support

Your ticket must contain as much information as possible!

Detailed description of the problem

Hardware information (server/client hw configuration)

Software information (OS,installed application list ..)

Network topology/configuration (for ASOA & AEA)

Other logs (event viewer, third party tools etc.)

avast! log files (Important )

avast! Support
avast! AEA Log files
Enterprise Administration console log files:
C:\Program Files\AVAST Software\Enterprise Administration\DATA\log

Feedback communication

F.A.Q
Product features (wish list)
Product incompatibility report
Missing information
Web
Quick guides/product manual

reseller-support@avast.com