MOBILE: +91 9809999119 Email: a b h i s h e k .

d e v e l o p e r 2 0 0 6 @ g
ABHISHEK mail.com
MUKHOPADHYAY
E X P E R I E N C E S U M M A R Y

• Over 37 Months of Experience in Software Testing.

• Currently working as Software Engineer in Accenture Services Pvt. Ltd.
• Extensive experience in manual testing of Billing and Payment in Telecommunication
domain with exposure to work in the UNIX environment.
• Extensive experience in manual testing of content management on CMS application.
• Experience in developing the test scenario as per the requirement.
• Experience in developing test scripts/test plan in Black Box testing.
• Involved in data identification, preparation and execution of test cases.
• Involved in defect reporting, follow-up, closure and regression testing.
• Involved in Daily Status Reporting to Onshore leads\Client.

A C H I E V E M E N T S

• Received “ACCENTURE Outperform Awards” in 2009.

• Received Heavy Appreciation from Clients in year 2008 and 2009.
• Identified as a Subject Matter Expert (SME) for functionalities of the project-“BT
Retail” in JUNE-2007.
• Detected huge number of production faults that leads to improve Client Business.
• Lead a team of ten people and did the Quality Analysis Year 2008.
• Received “Appreciation” for the prepared test cases and Identifying Negative Scenarios.
• Received “Appreciation” and consider as FASTEST executor in Entire project.
• Worked in Regression Testing and process improvement of the same.
• Received “Excellent Performer, Good Team Person, Innovative Thinking and to manage
Critical situations” as an appreciation from Senior Management.

T E C H N I C A L S K I L L S
Technology : GENEVA Billing(Payments/Payment Failures/Usuage/Mediation
system/Amdocs BG Process/Accounting)
Languages Known : SQL and C++(Trained)
Testing Tools (Trained) : HP QTP 9.2, HP QC 9.2, Load runner, Test director.
Environment : Siebel CRM, Order to cash process, Siebel order mgmt.

E D U C A T I O N A L Q U A L I F I C A T I O N

• Completed B.E. Information Technology (Bachelors of Engineering) from Rajeev

Gandhi Technical University Jabalpur, Madhya Pradesh in June 2006 scoring 73%
marks.

E X T R A C U R R I C U L A R A C T I V I T I E S
• Won the prize in the great place to work surprise quiz in Accenture in Sep-2008.
• Won ACCENTURE chess championship 2008 and Caram championship 2007.
• Won second price in ACCENTURE grand finale of Ramp 2009.

 +91-9809999119
 abhishek.developer2006@gmail.com
 • Played National Games of Badminton in three consecutive years from 1996-1998.
• Participated in National Mathematics Olympiad 1997, 1998.

E X P E R I E N C E D E T A I L S

Accenture Services Pvt. Ltd. –Chennai Delivery Centre

Team: Billing and payment (B & P)

Duration: 18 months
Platform: Siebel CRM, GENEVA Billing System, OSS/BSS systems.
Testing Type: Manual

Client: BRITISH TELECOM

• Project #3 Billing and Payment –Functional Testing

Team Size: 26
My Role: Tester

Role Description: To test the billing core Functionalities on various requirements as per
business. As a tester I used to Draft Test Specification in any change request, Impact
Failure or Design Changes. Full coverage of requirement and adding negative tests to
actually test the core functionality is must. Testing all type of debt management processes
starts from payment till accounting and MIS report generation. All type of credit controls,
duplicate events, payments, distributed revenue processing, discounts, product charging,
VAT charging and real time rating in customer Lifecycle is also involved. Completion of
work as per project deadlines. I execute test cases manually and truly participate in entire
defect lifecycle. Testing Order management and order to cash processes in Siebel CRM
application. Expert in overall End to End testing functionality and working on all credit
and debit management processes in Geneva under UNIX server.

• Project #2 Billing and Payment –Regression Testing

Team Size: 7
My Role: Test Lead
Role Description: In Regression Testing I played a key role of managing entire
regression because I am aware of what current changes happened in functionality. Here I
need to manipulate entire regression pack quite often as I am an E2E tester and needs to
test the compatibility of the client software on each component which used to changed
quite often as this project works for AGILE methodology.

• Project #3 Billing and Payment –Production Issues and Post deployment Fixes
Team Size: 3
My Role: Tester

 +91-9809999119
 abhishek.developer2006@gmail.com
 Role Description: Toughest part to handle in this project is LIVE issues which I am part
from day 1 of this project. Here I need to dig into the code of the developer to write
scenarios, test each component flow and mainly to simulate the test in our E2E
environment. All Live issues are now coming as separate releases (2 in a month) which
are equivalent to two Functional releases. Apart from this I also played a key role in GO-
Live issue solving and assuring its perfectly working in Live. Overall I gave 24 hours
support on critical situation when Live Fault comes to E2E Retail Billing Team till I
ensure everything work. Actually participate in core BANK (billing) processes for a
customer in LIVE.

Accenture Services Pvt. Ltd. –Chennai Delivery Centre

Team: Data Management
Duration: 6 Months
Platform: Mainframes and excel.
Testing Type: Manual
Client: BOA

• Project #1 BOA – Functional Testing

Duration: June 2007- Nov 2007
Team Size: 20
My Role: Tester
Role Description: I used to create data for entire component for all the states in
America. I created data in BOSS front-end Application of BOA in Mainframe systems. I
also manage the data created by team for a particular location like NA and helped tested
to test the functionality.

PERSONAL PARTICULARS

DATE OF BIRTH : January 09, 1985

Hobbies : Playing Badminton and chess, Watching Movies.
Current Address : 3/860 Pinnarcoil Street, Opp. to ASV Suntech Park,
Mettukuppam, Chennai 600096
PAN Card# : AKDPA1679C
Relocation : Anywhere in India.
CTC : 5.5 LPA
Expected : 8.5 LPA Negotiable
Marital Status : Single

 +91-9809999119
 abhishek.developer2006@gmail.com
 +91-9809999119
 abhishek.developer2006@gmail.com