In this e-guide
In this e-guide:
Telstra is transforming Through our own research and local interviews this guide uncovers some of
Australian IT infrastructure
the benefits the cloud brings to organisations in the region.
Australian real estate Read how Telstra is harnessing the cloud in its internal IT transformation and
company goes all in on
why Domain Group has jumped into the cloud. Benefits for the latter include
public cloud
Domain dedicating more IT staff to building website features instead of tasks
such as changing disks and upgrading memory.
Amazon cloud crash forced
Australian enterprises to
take heads out of sand But we also look in detail at some of the risks involved in moving to the cloud
with analysis of the impact of the recent Amazon cloud crash in Sydney. The
A history of cloud computing recent crash has forced enterprises in Australia to rethink their cloud backup
strategies.
Getting more CW+ essential
content This guide also features an in-depth look at the history of cloud computing.
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E-guide
In this e-guide
The majority of IT decision makers in Australia and New Zealand (ANZ) will
Telstra is transforming
increase their spending on cloud services in 2016 with hybrid cloud
Australian IT infrastructure
infrastructures planned, according to research from Computer Weekly parent
company TechTarget.
Australian real estate
company goes all in on
A total of 59% of ANZ-based respondents to the global survey of IT decision
public cloud
makers said their cloud computing budget would be higher in 2016 than in 2015.
Amazon cloud crash forced This compared with 38% who said the software budget would increase, 35%
Australian enterprises to who expect bigger IT staffing budgets and 28% who expect to have more
take heads out of sand money for hardware.
A history of cloud computing In terms of overall budget, the survey revealed that 48% of IT leaders in the
ANZ region expect the IT budget to rise, while 25% expect it to stay the same
and 15% expect a reduction.
Getting more CW+ essential
content
When it comes to planned cloud investments, the most common project being
planned around cloud computing was the implementation of a hybrid cloud
infrastructure (46%). These organisations opt for hybrid cloud services that
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E-guide
enable them to buy some processing power upfront and rent more when
In this e-guide needed.
Cloud services top priority in Speaking to Computer Weekly in October 2015, Telsyte analyst Rodney Gedda
Australian and New Zealand said hybrid cloud offers an optimised computing environment for most
enterprises in 2016 enterprises in Australia. Therefore, IT professionals will need to perform
integration to allow public and on-premise or private cloud to sensibly co-exist.
Telstra is transforming
Australian IT infrastructure He added that unlike public cloud, which could be bought by anyone in the
enterprise, effective hybrid cloud deployments need the IT department and
Australian real estate
business teams to co-
company goes all in on
public cloud said.
The TechTarget survey revealed that 19% of ANZ IT decision makers plan a
Amazon cloud crash forced
private cloud project in 2016, while 17% plan virtual desktop infrastructure
Australian enterprises to
take heads out of sand
project.
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E-guide
In this e-guide
Global
Telstra is transforming
Enterprise and Services businesses-to-business (B2B) unit, which
Australian IT infrastructure
supplies services to large enterprise market internationally. The project will see
the overall company become cloud first with a focus on better use of data and
Australian real estate
application programming interfaces (APIs).
company goes all in on
public cloud
The IT transformation project will be phased in over two years as the company
tries to minimise disruption to customers on legacy platforms.
Amazon cloud crash forced
Australian enterprises to The Intern
take heads out of sand 44% last year and has sales worth AUD 1.3bn, serves a customer base of
enterprises and governments, largely in Asia.
A history of cloud computing
It provides technology including data and IP networks as well as network
application services, such as managed networks, unified communications and
Getting more CW+ essential
content cloud services. It also has interests in software, video delivery, online sales and
e-health.
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E-guide
In this e-guide positioned to support group adoption of modern technologies such as cloud
computing, business intelligence and artificial intelligence.
Cloud services top priority in
Australian and New Zealand
enterprises in 2016 which covers services such as fixed voice, mobile, PSTN and NBN across the
consumer, small business and large enterprise markets. Telstra has 35,000
Telstra is transforming employees, including more than 3,000 across 20 countries outside of Australia.
Australian IT infrastructure
The retail and International businesses used to operate autonomously, but after
Australian real estate
a move to the cloud its B2B operations, it was decided to do the same for the
company goes all in on whole company.
public cloud
-wide IT strategy and is organised in business
Sundi Balu, CIO at Telstra International.
Amazon cloud crash forced
-centric, cloud-based and API-
Australian enterprises to
take heads out of sand
heads IT in the retail business.
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Telstra is transforming
Australian IT infrastructure Australia, with about 2,000 IT staff overall. Last year, Telstra B2B acquired
Asian telecoms company Pacnet, which increased the scale and scope of its
Australian real estate international connectivity business and doubled its customer base in Asia.
company goes all in on
public cloud Balu said Telstra is going through a similar transformation as its business
Amazon cloud crash forced benefit of capital expenditure savings, cloud computing and software-as-a-
Australian enterprises to service applications are helping us achieve better business agility across our
take heads out of sand
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In this e-guide are able to predict impending failure or the breach of service-level agreements
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In this e-guide
Online Australian real estate marketing business Domain Group has gone all in
Telstra is transforming
on public cloud, as it looks to respond to a national property boom and
Australian IT infrastructure
increasingly competitive market with a faster-responding digital platform.
Australian real estate Domain Group is Australia's second-largest real estate marketing business and
company goes all in on
is owned by Fairfax Media. It goes head to head with the largest real estate
public cloud
marketing outfit REA Group, majority owned by Fairfax arch-rival News Corp
Australia.
Amazon cloud crash forced
Australian enterprises to It has become a key asset for Fairfax and is valued north of AUD 1bn. Domain
take heads out of sand moving parts include a home listings portal at domain.com.au; a commercial
property portal; a customer relationship management (CRM) and listings
A history of cloud computing management system for estate agencies called My Desktop; and a property
data business called APM Pricefinder, which models projected values for clients.
Getting more CW+ essential
content Doma
sections, and the operation was formed in 1999 as a response to revenues from
print real estate classified ads beginning to fall to internet ads.
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The Domain platform was first built as a classic application service provider-
In this e-guide style website, CTO Mark Cohen tells Computer Weekly.
Telstra is transforming
The site was migrated from its original ASP structure to being based on
Australian IT infrastructure Cohen says the move to .Net
was good for growing Domain, but the platform remained a big monolith running
Australian real estate
in a datacentre.
company goes all in on
Meanwhile, the Australian property market began to boom, especially in the east
public cloud
coast cities of Sydney and Melbourne and the strain began to show on the
Domain platform.
Amazon cloud crash forced
-forward to a time when Domain really started to take off. There were a
Australian enterprises to
take heads out of sand
out of datacentres, not manage infrastructure, and enable continuous
integr
A history of cloud computing
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You would have to get capex [capital expenditure] approved and then you
In this e-guide would be billed, and it could take up to six weeks. Even if they already had the
Cloud services top priority in have to do a business case, go through the whole Fairfax approval chain and
Australian and New Zealand
they would charge your business unit the cost of the infrastructure. That
enterprises in 2016
A history of cloud computing proliferation of really small virtual machines as opposed to what you do in a
datacentre, which is having fewer, bigger machines, either virtualised or physical
Getting more CW+ essential
content
The decision to move all in to a public cloud service was made, and Domain
selected Amazon Web Services (AWS) for the job. The public cloud project
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received broad management support inside Domain and about one-third of the
In this e-guide tech team was committed to the six-month project.
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Telstra is transforming
The other benefit is that when pieces of the platform break, Domain rolls
Australian IT infrastructure
en.
Australian real estate
Moving to the cloud has brought a range of benefits for Domain, including faster
company goes all in on
deployment of new applications and websites, quicker server response times
public cloud
and more efficient infrastructure scaling. Domain is moving to an autoscaling
model.
Amazon cloud crash forced
Australian enterprises to on-
take heads out of sand
A history of cloud computing Domain can configure a fresh instance of Windows in 10 minutes, and spin up a
copy of its production environment to test applications against user demands.
Getting more CW+ essential User web page response is 50% faster, and Domain can now dedicate more
content staff to building features instead of tasks such as changing disks and upgrading
memory.
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Cloud services top priority in Finally, Domain has learnt from major AWS outages and is changing to a multi-
Australian and New Zealand region scheme to lessen the outage risk and improve security.
enterprises in 2016
Telstra is transforming
Next article
Australian IT infrastructure
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In this e-guide
shows that the EC2 instance on the Sydney cloud was down for about two
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hours during the storm, with knock-on effects for other Amazon cloud services,
In this e-guide such as Redshift, Elastic Beanstalk, the Storage Gateway and Cloud Formation.
After 10 hours, most of the issues had been resolved.
Cloud services top priority in
Australian and New Zealand Five days after the outage, Amazon released a post mortem of the incident,
enterprises in 2016 which said that the electricity substation feeding the datacentre was blacked
Telstra is transforming
Australian IT infrastructure Even after power was restored, a soft
software meant that recovery was slower than predicted for customers.
Australian real estate
AWS has apologised to customers for the inconvenience and is now overhauling
company goes all in on
its power supply infrastructure and software to reduce the chances of it
public cloud
happening again.
Getting more CW+ essential But that would not have been an option for customers with data sovereignty
content concerns because AWS does not have datacentres in multiple locations in
Australia, only in the Sydney area.
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Ostrich approach
In this e-guide
According to Gartner research director Olive Huang, too many companies take
Cloud services top priority in
Australian and New Zealand
enterprises in 2016 loud very ill-
Telstra is transforming
Huang said that although IT departments running in-house systems might have
Australian IT infrastructure business continuity and disaster recovery plans designed around the degree of
systems failure a business could tolerate, that was often lacking when
Australian real estate
companies bought cloud.
company goes all in on
The problem is compounded because cloud services are often bought not by IT,
public cloud
but by the business, so much less thought is put into business continuity, she
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In this e-guide
Cloud services top priority in So for Netflix, for example, a cloud failure might require people to restream
Australian and New Zealand videos, but it is not an insurmountable problem. But for medical applications that
enterprises in 2016 link health monitoring devices to a care management platform, loss of cloud
connectivity could be a life or death issue, said Trefler.
Telstra is transforming
Australian IT infrastructure Pegasystems has 100 users of its Pegacloud internationally, 10 of which are
based in Australia and include banks and governments, according to Scott
Australian real estate
Leader, managing director of Pegasystems ANZ. When the AWS Sydney cloud
company goes all in on he said.
public cloud Julian Anderson, head of digital innovation and IT strategy for insurance giant
people can continue to work without cloud connection, and then back up the
A history of cloud computing
Getting more CW+ essential This raises a second business continuity issue. Even if the underlying cloud
content platform is working, unless communications networks are available, consumers,
recent network collapse left many people unable to connect to cloud services
for hours.
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and that
In this e-guide
Next article
Page 18 of 24
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In this e-guide
Getting more CW+ essential Other experts attribute the cloud concept to computer scientist John McCarthy
content who proposed the idea of computation being delivered as a public utility, similar
to the service bureaus which date back to the sixties.
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Since the sixties, cloud computing has developed along a number of lines, with
In this e-guide Web 2.0 being the most recent evolution. However, since the internet only
started to offer significant bandwidth in the nineties, cloud computing for the
Cloud services top priority in masses has been something of a late developer.
Australian and New Zealand
enterprises in 2016 One of the first milestones in cloud computing history was the arrival of
Salesforce.com in 1999, which pioneered the concept of delivering enterprise
Telstra is transforming applications via a simple website. The services firm paved the way for both
Australian IT infrastructure specialist and mainstream software firms to deliver applications over the
internet.
Australian real estate
company goes all in on The next development was Amazon Web Services in 2002, which provided a
public cloud suite of cloud-based services including storage, computation and even human
intelligence through the Amazon Mechanical Turk.
Amazon cloud crash forced
Then in 2006, Amazon launched its Elastic Compute cloud (EC2) as a
Australian enterprises to
take heads out of sand
commercial web service that allows small companies and individuals to rent
computers on which to run their own computer applications.
A history of cloud computing "Amazon EC2/S3 was the first widely accessible cloud computing infrastructure
service," said Jeremy Allaire, CEO of Brightcove, which provides its SaaS online
Getting more CW+ essential video platform to UK TV stations and newspapers.
content
Another big milestone came in 2009, as Web 2.0 hit its stride, and Google and
others started to offer browser-based enterprise applications, though services
such as Google Apps.
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"The most important contribution to cloud computing has been the emergence
In this e-guide of "killer apps" from leading technology giants such as Microsoft and Google.
When these companies deliver services in a way that is reliable and easy to
Cloud services top priority in consume, the knock-on effect to the industry as a whole is a wider general
Australian and New Zealand
acceptance of online services," said Dan Germain, chief technology officer at IT
enterprises in 2016
service provider Cobweb Solutions.
Telstra is transforming Other key factors that have enabled cloud computing to evolve include the
Australian IT infrastructure maturing of virtualisation technology, the development of universal high-speed
bandwidth, and universal software interoperability standards, said UK cloud
Australian real estate computing pioneer Jamie Turner.
company goes all in on
public cloud Turner added, "As cloud computing extends its reach beyond a handful of early-
adopter Google Docs users, we can only begin to imagine its scope and reach.
Amazon cloud crash forced Pretty much anything can be delivered from the cloud."
Australian enterprises to
take heads out of sand
Following the cloud
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Cloud services top priority in "Considerations such as security, data privacy, network performance and
Australian and New Zealand economics are likely to lead to a mix of cloud computing centres both within the
enterprises in 2016 company firewall and outside of it."
Telstra is transforming
He added that today's applications will naturally move towards a cloud model as
Australian IT infrastructure they become more pervasively available through the web, require more data
processing, and span the boundaries of multiple devices.
Australian real estate
Experts seem to agree that cloud computing will ultimately transform today's
company goes all in on
computing landscape.
public cloud
Getting more CW+ essential It is clear that cloud computing can bring enormous benefits for IT users.
content
However, the bottom line for IT directors is that they will need to continue to
manage their internal computing environments, whilst learning how to secure,
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manage and monitor the growing range of external resources residing in the
In this e-guide cloud.
Telstra is transforming
Australian IT infrastructure
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In this e-guide
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