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WEEK 1
Professionals follow a three-phase process, known as the helping process, to provide the
support and structure needed to help others. The helping process includes the following three
phases:
Assessment
Planning
Implementation
Write a 500- to 750-word paper exploring the importance of the three phases. Include the
following information:
Describe the significance of case review, report writing and documentation, and client
participation during the helping process.
Describe the ethical considerations that must be addressed during each phase.
WEEK 2
A brief introduction
A beginning, middle, and end of the interview process as outlined in Ch. 2 of The Helping
Process
A discussion on confidentiality
A strengths-based approach
BSHS 395 Week 2 Individual Assignment Recognizing Stress, Distress, and Disorder
Resource: Mental Health Facilitator module: Recognizing Stress, Distress, and Disorder
Read the the following case studies and determine if they are a form of stress,
distress, or disorder. In the spaces provided below, indicate which type of
disorder is portrayed in each scenario. Justify each response in 100- 200 words.
Case Study Stress, Distress, or Disorder
John, a recent college graduate, has been struggeling to find a job for the last 6
months. He was fired from the job he had originally acquired immediately after
college due to his inappropriate and negative interactions with his other
coworkers. His interviews have also been unsuccessful as he has been
exhibiting strange social behavior.
Paula has recently given birth to a beautiful baby girl. Her husband has noticed
she is having a hard time remembering where she put things and tends to
forget what she was just planning on doing. Paula and her husbands
relationship has also been strained as they are both overwhelmed with having
an infant in the house.
Nancy, a formerly successful realtor, has recently quit her job and remains
unemployed. She has been feeling down in the dumps and has not been
looking for other employment. Nancy also has stopped hanging out with her
friends and doing activities she normally enjoys.
WEEK 3
BSHS 395 Week 3 Individual Assignment Problems and Goals Case Study
Select one of the following three case studies in Ch. 3 of The Helping
Process:
"Case Susanna"
Identify three to five problems in the case study you have selected.
Write a 500- to 700-word paper that includes the following:
The services, resources, and supports the client may need, and why he or she may need them
A description of how goals are measurable and realistically attainable for the client
Setting Goals
STPC Worksheet
Watch the STPC demonstration video in the Mental Health Facilitator Module
Solving Problems and Setting Goals.
3. What possibilities does Scott have to improve his situation moving forward
(P)?
4. Which of the possible choices listed above is Scott willing to try (C)?
5. What other suggestions do you have for helping Scott? Is there anything
that you would have done differently? Why?
WEEK 4
This is a TEAM assignment and each team member will develop 2 to 3 slides about how the
helping-process phases can assist a student they selected at Kelsey High School.
For each student, explain how you would use assessment and planning to best support the
student with his or her goals upon graduation.
Identify the student's strengths and problem areas. Explain how you would tailor your
assessment and planning strategy for the student. Based on the student's information, what
should be the focus of your strategy? What additional information would you seek?
What types of services and resources might this student need to be successful after
graduation?
WEEK 5
This examination is to test your knowledge and what you have learned from The Helping Process:
Assessment to Termination. There are 30 short-answer questions, and each question is worth half of
a point.
5. Compare structured and unstructured interviews. What are the pros and cons of each?
.
6. What is the definition of confidentiality, and how does it relate to the assessment
phase?
7. When evaluating a clients application for services, how does a case manager
determine eligibility?
8. Explain the concept of listening during the intake interview. Why is it important for an
intake interview to be effective?
9. What are the five methods of responding? Provide a brief example of each.
10. Choose an interviewing pitfall. Why can the pitfall hurt the interview?
11. How would you describe plan development? Why it is important? Provide a brief
example.
12. What challenges do new case managers have when trying to establish information and
referral systems? How can they meet those challenges?
.
13. What are the advantages of a case manager keeping a feedback log?
14. Describe the halo effect. How can a case manager prevent this from occurring?
15. What are the differences between an achievement test and an aptitude test?
16. What is the importance of client input during the planning process?
.
17. How can medical exams and medical consultations help a case manager provide
services to a client?
18. What are the five axes of the DSM-IV-TR? Briefly describe each
19. What are the advantages and limitations of a clients social history report?
20. What are the five models of mental illness? Provide a brief definition of each.
21. What is the importance of a referral when coordinating services?
22. How would you define resource selection? Provide an example of how resource
selection might work for a client.
23. To work effectively with other professionals, what skills does a case manager need?
24. How would you define the roles of a broker and a mobilizer during the referral
process?
26. How does a case manager evaluate client progress once services have been set into
motion?
27. How would you describe the four phases of behavior change? (pp. 206208)
28. According to the textbook, what are the three roles of a helping professional? Briefly
explain how each is used.
29. Why is feedback important when evaluating direct services? Provide an example of
feedback.
30. What are three strategies case managers can use to determine whether a client is
ready to terminate services?
Create a 12- to 15-slide Microsoft PowerPoint presentation about your interview with a
case manager.
Interview a case manager about his or her role in coordinating services for clients. At a
minimum, include answers to the following questions in your presentation:
How do case managers engage in collaboration with other providers to help clients receive
services?
What are the responsibilities of the client in the referral process? Format your presentation
consistent with APA guidelines.