ANNEXURE

QUESTIONNAIRE

Dear resident,

You have been selected as knowledgeable and valuable participant in this research work that
aims to study the job satisfaction level among the employees belonging to officers category and
also to study the factors responsible for satisfaction and dis-satisfaction among employees in the
organization.

Officers satisfaction survey

Please provide us with appropriate response which will best express your opinion of the survey
statement.

The KEY to the rating number is as follows----

Q.1:- I feel that the company cares about its officers.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.2:- Prior to accepting this position, I understood my job.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree

Q.3:- The working conditions are good and safe.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.4:- I feel there is an adequate opportunity for me to move to a better job within the
company.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.
 5. Strongly Agree.

Q.5:- The job demands too much (physically, emotionally, mentally).

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.6:- I feel I can voice my opinion without any fear.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.7:- I feel secure about my job.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.8:- My reporting structure is very easy and clear between my supervisor and me.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.
Q.9:- I understand the companys objective and try to achieve the same.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.10:- I am satisfied with my income.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.11:- I have mastered the skills necessary to perform my work.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.12:- Your work gives you a feeling of personal accomplishment?

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.
Q.13:- The management uses the officers feedback to improve continuously.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.14:- My knowledge and skills are fully utilized.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.

Q.15:- I feel proud to work for this organization.

1. Strongly Disagree

2. Disagree.

3. Neither Agree nor disagree.

4. Agree.

5. Strongly Agree.