Jessica V.

Hing
2005 Cherokee Dr., West Chicago, IL 60185 630-337-1330 jessicavhing@gmail.com

SKILLS
Dedicated, highly-organized, and goal Team building
oriented Relationship building
Excellent written and oral StrengthsQuest: Harmony, Activator,
communication Achiever, Arranger, and Relator
Leadership and teaching experience

EDUCATION

NORTHERN ILLINOIS UNIVERSITY DeKalb, IL | MASTER OF SCIENCE | MAY 2017

Emphasis: Adult and Higher Education, Student Affairs
Related coursework: Adult Learning Maturity-Old Age, U.S. College Students, Student
Development Theory, Nature of Adult & Higher Education, Education Cultural Diverse Adults,
Assessment Methods in Higher Education, Student Affairs Administration, Gender in Higher
Education
NORTHERN ILLINOIS UNIVERSITY DeKalb, IL | BACHELOR OF SCIENCE | MAY 2014
Major: Hospitality Administration
Minor: Southeast Asian Studies

WORK EXPERIENCE
NORTHERN ILLINOIS UNIVERSITY, Student Involvement & Leadership Development
Graduate Assistant Advisor, Fraternity & Sorority Life United Greek Council | June 2015 -
Current
Uphold university policies and administration oversight of United Greek Council
o One-on-one advising for students as needed for the United Greek council (14 total
organizations consisting of multicultural fraternities and sororities)
o Oversee council executive board and individual chapters
o Oversee planning and execution of UGC annual events
o Relationship building and management with chapter advisors and National staff
o Roster management, grade reports
Create and assist in execution of leadership development program curricula for fraternity and
sorority leaders
o Assist in planning of annual presidents retreat for all Greek organizations at NIU
o Assist in planning Annual Golden Greek Awards program
Course instructor: Counseling, Adult & Higher Education (CAHE) 493 Greek Leadership in
the College Experience
o Three credit hour course offered every spring semester specifically for members of Greek
life
 Jessica V. Hing
o Topics covered include: leadership styles assessments, fraternity and sorority culture,
diversity and cultural competency within fraternity and sorority life, hazing, alcohol use,
ritual/living values, and more
o Blackboard experience
Serve on various university committees on behalf of SILD
o Kevin D. Knight Leadership Award Selection Committee
o Division of Student Affairs Recognition Ceremony Committee
o Graduate Student & Assistantship Recruitment Program Committee (GSARP)
NORTHERN ILLINOIS UNIVERSITY, College of Health and Human Sciences
Graduate Intern, Academic Advising | June 2016 August 2016
Academic advisor for Pre-Physical Therapy students during freshmen orientation
Group advising session, as well as one-on-one meetings with students to review classes
Applied student development theory as it relates to academic advising practice
Gained knowledge in the full range of academic advising responsibilities: graduation and major
requirements, academic university policies, maintained confidentiality (FERPA), utilized
technology, maintained detailed records
NORTHERN ILLINOIS UNIVERSITY, College of Education
Graduate Intern, Theres a Place for you at NIU | January 2016 May 2016
Assist undergraduates find a graduate program of their choice
Advised 13 students one-on-one and guided them through the program
Built relationships with faculty and staff on campus for the betterment of the program
Assist in the coordination of events held throughout semester:
o Resume building
o Networking
o Grad school 101: applications, scholarships, fees
o Scholarship banquet
SHERATON HOTEL Lisle, IL
Guest Service Agent/Sales Manager | December 2014 July 2015
Provide exceptional, value-added service to guests, utilizing comprehensive knowledge of hotel
amenities to ensure complete satisfaction to promote repeat business and referral generation.
Process guest check-ins/check-outs, update guest information in database and administer pricing
adjustments when needed.
Serve as initial Point of Contact to guests over the phone, via email and in person regarding
reservations, promotions and local entertainment

NORTHERN ILLINOIS UNIVERSITY, Holmes Student Center

Front Desk Associate | April 2013 October 2014
Interfaced with a high volume of hotel guests, ensuring provision of optimal service
Scope of responsibility included checking guests in and out of the property, as well as entering
and modifying guest information in the computer system, facilitating price changes and
educating guests on nearby destinations/services in line with their requests.

2005 Cherokee Dr., West Chicago, IL 60185 630-337-1330 jessicavhing@gmail.com 2

 Jessica V. Hing
LEADERSHIP EXPERIENCE
NORTHERN ILLINOIS UNIVERSITY
Alpha Phi Gamma Sorority, Inc. Sister (2009-Current)
o Treasurer, Social Chair, Web Editor (Fall 2013)
o Social Chair (Fall 2010-Spring 2014)
o Recruitment Chair (Fall 2010-Fall 2013)
Asian American Association (2012-2014)
o Vice President (2012-2014)
United Greek Council Executive Board (2012-2014)
o Secretary (2013-2014)
o Social Chair (2012-2013)
EAGLE ACADEMY OF MARTIAL ARTS Aurora, IL
Black Belt Instructor | August 2004 August 2010
Certified International Marital Arts instructor charged with coordinating and leading instruction
of Tang Soo Do and Hapkido techniques to students of diverse ages and socioeconomic
backgrounds at local and regional level
Served as a Certified International Judge for Tang Soo Do at Regional/World competitions
Performed management functions and promotional efforts

AWARDS/RECOGNITION
Inducted into Kappa Delta Pi International Honor Society (April 2016)
Alpha Phi Gammas National Sisterhood Award (2014)

CIVIC SERVICE
Active participant in a diverse range of philanthropic engagements including: Ambassador
for the Asian American Resource Center (2012-2014); Freshman Move-In Day Support Staff
(2010-2013); Philippines Relief Open Mic Night Event (2013); Dekalb Corn Fest (2011-2014);
Stride Against Violence 5K (2012); American Cancer Society Relay for Life (2010-2013);
NIU Cares Day (2010-2014, 2016)

2005 Cherokee Dr., West Chicago, IL 60185 630-337-1330 jessicavhing@gmail.com 3