Job Title: BUSINESS DEVELOPMENT EXECUTIVE (Abuja and Northern
Region)
Staff in Position: To be hired
General Role: Marketing and Fund Mobilisation, CRM, Product Development, Managing the image/brand of the company
Reporting To: Head, Business Development & Strategy (Head Office)
Responsible for: Companywide Business Strategy & Development Unit
Key Functions & Responsibilities
Fund Mobilisation and Revenue Ensure Branch Profitability Marketing Identify and mobilize customers and funds to the company (Investors & Investees) Product Development Come up with products that would meet clients needs and also fill identified market gaps. CRM Manage all customer relationships Private Banking Branch offices management (Abuja and Northern Region) oversee their business/ market development activities PR & Communication Advise on Adverts, Newspaper, Articles, Presentations Other duties assigned Job Scope and Accountabilities
Funds Mobilisation and Financing Opportunities
Development of area market market segmentation, prospecting, marketing Private Banking efficient management of relationships & lead generation Co-ordination of marketing activities at branch Budget Collation Private Banking CRM budget Coordinate branch activities E-marketing Competencies and Skills
Good Presentation skills (PowerPoint, branding)
Good Communication skills (written, spoken, appearance) Good understanding of marketing and customer service delivery Analytical Competence Tenacity High standards of ethics, integrity Broad knowledge of service areas, company policies and business strategy Excellent customer relationship etiquettes Excellent time management skills
Key Interfaces
Private Clients, Corporate Clients, and General Clients
Marketing consultants Website consultants Investment & Research Financing Investee transactions, product development Finance Customer Investment Details Legal Media/ PR Consultants Press, Newspaper, Adverts, Public relations Branches
Key Performance Goals/Targets for 2014/2015
Fund Mobilisation N20bn company
Deposit Annual Target - TBA; Annual Profitability Target - TBA CRM Efficient and fast customer sign-on and feedback, low level of complaints Product Development new products (hajj, taalim etc) Image positive and efficient management of the companys brand and news Retention & Growth of Private Client base (50% increase) Coordination of sub-unit functions/branch