Jengka 3 ASA 2-CU826788-Felda Jengka 3 POM-Malaysia - Final-2014

RSPO Principles & Criteria
Annual Surveillance Assessment Report

Report Number CU826788
RSPO PRINCIPLES & CRITERIA

PUBLIC SUMMARY REPORT
ANNUAL SURVEILLANCE ASSESSMENT 2
Malaysia
JENGKA 3 PALM OIL MILL
Felda
2014
Report prepared by: Mahaswaran Maliyapan (Lead Assessor)
Certification decision by: Simon Selvaraj (Certifier)
Certifying Office
Control Union (Malaysia) Sdn. Bhd.
150-A, 1st Floor, Persiaran Raja Muda Musa,
Off Jalan Sg Bertih, Teluk Gadong, 41100 Klang, Selangor, Malaysia
rspo@controlunion.com
Tel: +603-3377 1600 / 1700
Control Union Certifications

Control Union Certifications is a member of the Control Union World Group - an international
inspection and certification body. CUC performs assessments and certification in many agricultural
based fields such as FSC, RSPO, and Organic production, Sustainable Textile Production, Organic
Exchange, GLOBALGAP, HACCP, BRC, GMP and GTP.
CUC is accredited by the Dutch Council of Accreditation (RVA) on the European quality standard EN
45011 for the inspection and certification of CUC Organic program (according to the EU regulation
2092/91) and GLOBALGAP program. When requested a copy of the accreditation certificate can be
obtained from CUC.
Control Union (Malaysia) Sdn Bhd is a registered affiliate member of RSPO and is a private limited
company owned by the Control Union World Group based in Malaysia. Control Union (Malaysia)
Sdn Bhd is authorized to conduct and issue certification on behalf of RSPO and Control Union
Certifications.
RSPO Membership Number 8-0025-06-000-00
RSPO Approval Date 12/01/2006
Affiliate Membership http://www.rspo.org/en/member/339
RSPOPC-SUM-REPORT.F01 MAY 2014 Page 1 of 54

150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.
Tel: +603-3377 1600 / 1700
Table of Contents
PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT .............................................................. 4

1.1 COMPANY AND CONTACT DETAILS ...................................................................................................... 4
1.2 RSPO MEMBERSHIP & CERTIFICATION DETAILS ..................................................................................... 4
1.3 ANNUAL SURVEILLANCE ASSESSMENT DETAILS ...................................................................................... 4
1.4 ASSESSMENT TYPE ............................................................................................................................ 4
1.5 LOCATION OF THE PALM OIL MILL ....................................................................................................... 4
1.6 PALM OIL MILL OUTPUT AND APPROXIMATE TONNAGES CERTIFIED ........................................................... 4
1.7 GENERAL DESCRIPTION OF SUPPLY BASE .............................................................................................. 5
1.7.1 Location of the Supply Base ............................................................................................... 5
1.7.2 Statistics of the Supply Base and Estimated Tonnes of FFB produced per year ............... 5
1.7.3 Conservation and HCV Area (Ha)....................................................................................... 6
1.7.4 Percentage of Planted Oil Palm by different Age Ranges ................................................ 6
1.7.5 Calculation of the Number of Production Units (N) to Sample for the Mill ..................... 6
1.8 PROGRESS OF ASSOCIATED SMALLHOLDERS OR OUT-GROWERS, IF APPLICABLE TO THIS ASSESSMENT .............. 6
1.9 LOCATION MAP FOR THIS CERTIFICATION UNIT (SEE APPENDIX 1) ........................................................... 6
PART 2: PARTIAL CERTIFICATION ........................................................................................................ 7
2.1 MANAGEMENT STRUCTURE ............................................................................................................... 7
2.2 NON-COMPLIANCE IDENTIFIED WITH 2.1 ABOVE ................................................................................... 7
2.3 SUMMARY OF THE TIME BOUND PLAN ................................................................................................. 7
2.4 UN-CERTIFIED UNITS OR HOLDINGS .................................................................................................... 8
2.5 SUMMARY OF THE FINDINGS FOR PARTIAL CERTIFICATION ..................................................................... 17
2.6 PARTIAL CERTIFICATION AUDIT AGENDA ............................................................................................ 17
PART 3: AUDIT PROCESS.................................................................................................................... 18
3.1 ABOUT THE CERTIFICATION BODY ..................................................................................................... 18
3.2 AUDIT TEAM ................................................................................................................................. 18
3.2.1 Qualifications of the Lead Auditor ......................................................................................... 18
3.2.2 Qualifications of the Assessment Team ................................................................................. 19
3.3 AUDIT METHODOLOGY.................................................................................................................... 20
3.3.1 General Overview ............................................................................................................ 20
3.3.2 Assessment agenda for this Audit ................................................................................... 21
PART 4 ASSESSMENT FINDINGS ........................................................................................................ 22
4.1 LEAD ASSESSORS SUMMARY AND RECOMMENDATION FOR CERTIFICATION............................................. 22
4.2 SUMMARY OF THE FINDINGS BY PRINCIPLES AND CRITERIA .................................................................... 22
Principle 1: Commitment to Transparency ..................................................................................... 23
Principle 2: Compliance with Applicable Laws and Regulations .................................................... 24
Principle 3: Commitment to Long-Term Economic and Financial Viability ..................................... 24
Principle 4: Use of Appropriate Best Practices by Growers and Millers ......................................... 25
Principle 5: Environmental Responsibility and Conservation of Natural Resources and Biodiversity
........................................................................................................................................................ 30
Principle 6: Responsible Consideration of Employees and of Individuals and Communities by
Growers and Millers ........................................................................................................................ 33
Principle 7: Responsible Development of New Plantings ................................................................ 36
Principle 8: Commitment to Continuous Improvement in Key Areas of Activity ............................. 37
4.3 NON-CONFORMITY RAISED DURING THIS AUDIT AND ANY FROM THE PREVIOUS YEAR, IF APPLICABLE ......... 37
4.3.1 Non-Conformities Identified during this Audit ...................................................................... 38
4.3.2 Non-Conformity Identified during the last ASA, not applicable for MA ................................ 38
NON-CONFORMITIES IDENTIFIED IN PREVIOUS AUDIT. [11 MINOR NCS]. THE LEAD AUDITOR HAS VERIFIED THE
EFFECTIVENESS OF THE REPLIED CORRECTIVE ACTION AND FOUND SATISFACTORY. ................................................. 38
4.3.3 Observations Identified during this audit .............................................................................. 46
2 OBSERVATIONS FOUND IN THIS AUDIT. ....................................................................................................... 46
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4.4 ISSUES THAT WERE RAISED DURING THE STAKEHOLDER CONSULTATION, IF ANY......................................... 47
PART 5: RSPO SUPPLY CHAIN CERTIFICATION ................................................................................... 47
5.1 POM INCLUDED IN THE SCOPE OF THE AUDIT ..................................................................................... 47
5.2 CONFIRMATION OF THE COMPANYS SUMMARY OF ANNUAL CERTIFIED VOLUME OF RSPO CERTIFIED PALM
OIL AND PALM KERNEL OVER A SPECIFIED PERIOD ..................................................................................... 48
5.3 SUMMARY REPORT INCLUDING A BRIEF DESCRIPTION OF THE SCOPE OF CERTIFICATION ............................. 48
5.4 MONTHLY RECORDS OF CERTIFIED AND UNCERTIFIED FFB RECEIVED SINCE THE LAST AUDIT ........................ 48
5.5 MONTHLY RECORDS OF CERTIFIED CPO AND PK PRODUCED SINCE THE LAST AUDIT ................................... 48
5.6 RECORDS OF CERTIFIED CPO & PK SOLD UNDER GREEN PALM TO BUYERS SINCE THE LAST AUDIT, IF ANY ...... 49
5.7 RECORDS OF CERTIFIED CPO & PK SOLD UNDER UTZ ETRACE TO BUYERS SINCE THE LAST AUDIT, IF ANY ...... 49
5.8 NON-CONFORMITIES IDENTIFIED DURING THIS AUDIT ............................................................................ 49
5.9 DESCRIPTION OF THE ORGANIZATIONAL MANAGEMENT SYSTEMS .......................................................... 50
5.10 FINAL CERTIFICATION DECISION BY CONTROL UNION FOR THE RSPO SCCS AUDIT OF THE POM ........... 50
PART 6: CERTIFIED ORGANISATIONS ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY ........... 51
6.1 DATE OF NEXT ASA ........................................................................................................................ 51
6.2 DATE FOR CLOSURE OF NON-CONFORMITIES ...................................................................................... 51
6.3 SIGNING BY THE CLIENT ................................................................................................................... 51
6.4 SIGNING BY THE LEAD AUDITOR ........................................................................................................ 51
6.5 SIGNING BY THE CERTIFIER ............................................................................................................... 51

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PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT
1.1 Company and Contact Details

Company Name: Felda Global Ventures Plantation(M) Sdn. Bhd.
Business Address: PSQM Department FGVPM, Tingkat 7, Balai Felda, Jalan Gurney 1, 54000, Kuala
Lumpur.
Contact Person: Mr. Norazam Abdul Hameed
Office Telephone: +603-2698 7772
E-Mail: norazam.ah@feldaglobal.com
Web Site: www.feldaglobal.com
Other Certifications Held: ISO 9001, ISO 14001, ISCC
1.2 RSPO Membership & Certification Details

RSPO Membership Number: 1-0013-04-000-00
Registered Client Name: Felda Global Venture Berhad
Certificate Number: Old Certificate No: C826788CU-RSPO.01.2013
New Certificate No: CU-RSPO-826788
Start Date Of Certificate: 13 December 2012
End Date Of Certificate: 12 December 2017
Date Of Original Certification: 13 December 2012
Scope: Certification of the Palm Oil Mill and Supply Bases
Type Of Certification: Single site
Duration Of Certificate: 5 Years from date of certification
1.3 Annual Surveillance Assessment Details

Dates Of This Audit: 06th Sept 09th Sept 2014
Audit Number: ASA 2
1.4 Assessment Type

This is a RSPO Principles &Criteria Compliance assessment of the palm oil mill and its respective supply bases as
listed in this report below.
1.5 Location of the Palm Oil Mill

Name Mill
Location GPS Reference
Palm Oil Mill Capacity
(POM) MT/Hour Address Longitude Latitude
Felda Palm Industries Sdn. Bhd.
Jengka 3 Palm Oil
54 Kilang Sawit Jengka 3, 26400 1023541 034140.77
Mill
Bandar Jengka. Pahang. Malaysia.
1.6 Palm Oil Mill Output and Approximate Tonnages Certified

Figures below are from:
Only from certified supply bases (Y/N). YES
Combining certified with uncertified supply bases (Y/N). NO
If the Mill is receiving FFB from uncertified supply bases outside the audit scope, such uncertified
sources is highlighted under the following sections as seen applicable:
a. PART 1, Section 1.7 General Description of Supply Base,
b. PART 2: Partial Certification, Section 2.4 Uncertified Units or Holdings,
c. PART 5: RSPO Supply Chain Certification of this report
Projected Production from the Actual Production for this Audit Year Projected 12 Months (MT)
last 12 Months (MT) 2013 (MT) Forecast Certified in this Report
Sept13 to Aug14 Sep13 to July14 Sept14 to Aug15
FFB CPO PK FFB CPO PK FFB CPO PK
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265,500 55,755 14,470 291,018 60,556 16,409 282,630 60,766 15,952

1.7 General Description of Supply Base
There is no change in the supply bases. The sampled supply bases were assessed on the RSPO implementation
and records maintenance. Random interviews were conducted by auditors at respective sites as to ensure the
intended scope of RSPO reached the stakeholders. RSPO P&C 2007 was used during this assessment.
1.7.1 Location of the Supply Base

Oil Palm
Location GPS reference Area Summary (Ha)
OPP Plantation
Name Address Longitude Latitude Total Mature
Felda Jengka Pejabat Jengka 2 26500 0 0
OPP1 3 48 29 N 102 42 33 E 1,836.72 1,836.72
2 Bandar Jengka Pahang
OPP2 3 49 37 N 102 31 51 E 1,787.21 1,787.21
Felda Jengka Pejabat Jengka 4 26500
OPP3 30 47 31 N 1020 31 29 E 1,402.44 1,402.44
OPP4 3 55 46 N 102 35 52 E 1,738.34 1,738.34
Felda Jengka Pejabat Jengka 6 26500
OPP 5 30 55 06 N 1020 35 52 E 1,599.23 1,599.23
OPP 6 3 50 56 N 102 33 41 E 1,654.97 1,654.97
Felda Ulu Pejabat Ulu Jempol 26500
OPP 7 40 00 03 N 1020 24 08E 2,336.36 2,336.36
Jempol Bandar Jengka Pahang
Felda Bukit Pejabat Bukit Tajau 26500
OPP 8 40 05 31 N 1020 22 40E 1,365.04 418.00
Tajau Bandar Jengka Pahang
TOTAL 13,720.31 12,773.27
1.7.2 Statistics of the Supply Base and Estimated Tonnes of FFB produced per year
Estimated Cycle
OPP Oil Palm Plantation Planting Years
FFB/Year (MT) (Years)
OPP1 Felda Jengka 2 40,770 1971 25
OPP 5 Felda Jengka 6 41,400 1973 25
OPP 6 Felda Jengka 7 38,330 1976 25
OPP 7 Felda Ulu Jempol 49,820 1973 25
OPP 8 Felda Bukit Tajau 9,160 1971* 25
Total 282,630 - -
*Felda Bukit Tajau is an integrated crop based plantation; refer to 1.7.1 OPP 18 [rubber and palm]. Therefore, the estimated
FFB/year is much lower comparing to the others.

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1.7.3 Conservation and HCV Area (Ha)

* HCV part of
OPP Oil Palm Plantation Conservation Area (Ha) HCV Area (Ha)
Conservation
OPP1 Felda Jengka 2 - - No
OPP 5 Felda Jengka 6 - - No
OPP 6 Felda Jengka 7 - - No
OPP 7 Felda Ulu Jempol - - No
OPP 8 Felda Bukit Tajau - - No
TOTAL - - -
* Indicate if HCV area is part of the Conservation Area. If the HCV area is part of the Conservation Area, then
YES otherwise, No
1.7.4 Percentage of Planted Oil Palm by different Age Ranges

Planting years by 5 year ranges (Ha)
CU Code Pre 1990 1991~1995 1996~2000 2001~2005 2006~2010 2011~2015 Total
OPP 1 100% 1,836.72
OPP 2 100% 1,787.21
OPP 3 100% 1,402.44
OPP 4 100% 1,738.34
OPP 5 30% 30% 25% 15% 1,599.23
OPP 6 100% 1,654.97
OPP 7 30% 20% 50% 2,336.36
OPP 8 100% 418.00
1.7.5 Calculation of the Number of Production Units (N) to Sample for the Mill
N = 0.8Y, where Y is the number of units, with the result always to be rounded up to the next whole
integer. Where only a sample of the supply base is assessed, units not previously assessed, or assessed earlier in
the certification program, are to be preferred over those more recently assessed
For the Mill, how many units make up the production base?
Owned estates (Y) N = 0.8Y Smallholders (Z) N = 0.8Z
8 3 1191 27
Explanation as to the selection of estates sampled
As per above and random selection of the plantation and small holders are made for compliance assessment.
1.8 Progress of associated Smallholders or Out-growers, if applicable to this assessment

Progress of associated Smallholders or Out-growers towards Compliance with relevant Standards - should be in
accordance to the 3 year implementation plan, if applicable to this assessment
The Scheme smallholders are managed and monitored in accordance to RSPO Group Scheme standards and an
agreement signed between the group managers to comply with the RSPO standards has been mutually agreed.
An initiative is being taken to include the self- managed smallholder to be associated within the time frame
given.
1.9 Location Map for this Certification Unit (See Appendix 1)

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PART 2: PARTIAL CERTIFICATION

The rules for partial certification allow organizations that have a majority holding in and / or management control
of more than one autonomous company growing oil palm to certify individual management units and / or
subsidiary companies subject to certain rules.
2.1 Management Structure

Section Criteria Yes/No If Yes If No
2.1.1 Is the certified operation (POM and supply base as No Section 2 is Go to 2.1.2
detailed above) a stand-alone operation and there are N/A
no other plantations or mills owned by the same
company?
2.1.2 Is the certified operation part of a simple structure of Yes Go to 2.1.5 Go to 2.1.3
operations owned by one company?
2.1.3 Are there statements of the ultimate controlling - Go to 2.1.4 Go to 2.2.1
shareholders and directors in the managing agency
company/companies:
a. Explaining the legal relationship and the
management arrangements with the subsidiary
companies and / or with any operating groups?
2.1.4 b. A statement of commitment to complying with the - Go to 2.4 Go to 2.2.2
spirit of the RSPO for all companies and
subsidiaries involved with the growing of oil palm
and for the production of palm oil?
2.1.5 Is there a time bound plan in place for all subsidiaries, Yes Go to 2.3 2.2.3
estates and palm oil mills?
2.1.6 Is the parent company or one of its majority owned and / Yes
or managed subsidiaries a member of RSPO.
2.2 Non-compliance Identified with 2.1 Above

Section Non-compliance findings NC raised Category
2.2.1 There is no explanation as to the companys structure and therefore it - Major
Is not possible to conduct an effective audit against the rules for
partial certification.
2.2.2 There is no statement of commitment to complying with the spirit of - Major
the RSPO for all companies within the company structure.
2.2.3 There is no time bound plan in place for the certification for all - Major
subsidiaries, estates and mills.
2.2.4 No applicable membership of the RSPO. - Major
2.3 Summary of the Time Bound Plan

Section Requirement Findings and any action required Compliance
2.3.1 Does the plan Yes, the plan includes all subsidiaries, estates and mills. Yes
include all
subsidiaries, estates
and mills?
2.3.2 Is the time bound The company presented a table showing how the certification Yes
plan challenging? audits are planned to fit into the period ending and it is
Age of considered to be challenging plan (see time bound plan below)
plantations.
Location.
Mill
development.
Infrastructure.
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Compliance
with applicable
law.
2.3.3 Have there been Some units already been certified, please refer to below time Yes
any changes since bound plan
the last audit? Are
they justified?
2.3.4 If there have been Changes been made in the time bound plan for certified and Yes
changes, what those units in the progress of audit process
circumstances have
occurred?
2.3.5 Have there been No comment received Yes
any stakeholder
comments?
2.3.6 Have there been Yes. Will adhere to new planting procedure once finalise Yes
any newly acquired
subsidiaries?
2.3.7 Have there been No currently being a year advance Yes
any isolated lapses
in implementation
of the plan?
2.3.8 Has there been any Not observed Yes
systematic failure
to proceed with the
implementation of
the plan?
2.3.9 General statement Felda is following the time bound plan accordingly. Yes
as to progress made
since the last audit?
2.4 Un-Certified Units or Holdings

NOTE: Companies may demonstrate compliance by clear evidence of a self-audit (i.e. an internal audit for all
subsidiaries, estates and Palm Oil Mills)
Section Requirement Findings and any action required Compliance
2.4.1 Did the company Yes Yes
conduct an internal
audit? If so, has a
positive assurance
statement been
produced?
2.4.2 No replacement No replacement of forest. Yes
after dates defined
in NIs Criterion 7.3
of:
Primary forest.
Any area
identified as
containing High
Conservation
Values (HCVs).
Any area required
to maintain or
enhance HCVs in
accordance with
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RSPO criterion
7.3.
2.4.3 Any new plantings No new planting up to this period of assessment. However, as Yes
st
since January 1 explained in partial findings at table 2.5, Felda will adhere to
2010 must comply new planting procedure when necessary.
with the RSPO New
Plantings
Procedure.
2.4.4 Any Land conflicts None noted. No stakeholder comments or complaints received. Yes
are being resolved
through a mutually
agreed process,
e.g. RSPO
Grievance
procedure or
Dispute Settlement
Facility, in
accordance with
RSPO criteria 6.4,
7.5 and 7.6.
2.4.5 Any Labor disputes None noted. No stakeholder comments or complaints received. Yes
are being resolved
through a mutually
agreed process, in
accordance with
RSPO criterion 6.3.
2.4.6 Any Legal non- None noted. No stakeholder comments or complaints received. Yes
compliance is being
resolved in
accordance with
the legal
requirements, with
reference to RSPO
criteria 2.1 and 2.2.
TIME BOUND PLAN FORECAST FOR RSPO CERTIFICATION OF ALL PALM OIL MILLS & SUPPLY BASES
Targeted RSPO Current Certification
Supply Bases (estates,
s/n Palm Oil Mill Country Certification Status as per this
plantations, associations)
Year Audit
Felda Kota Gelanggi 1
1 Kota Gelanggi 1 Malaysia Felda Kota Gelanggi 3 2010 Certified
Felda Kota Gelanggi 5/6
Felda Lepar Utara 3
Felda Lepar Utara 7
2 L. Utara 6 Malaysia Felda Lepar Utara 8 2010 Certified
Felda Lepar Utara 9
Felda Lepar Utara 11

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FTP Jengka 13
FTP Jenderak Selatan
FTP Jenderak Utara
F Jengka 1 Certified 14.01.2013
3 Jengka 21 Malaysia 2010
FTP Sg. Tekam Utara BSI
F Jengka 24/25
FTP Jengka 12
FAS PPPTR/UKA
FTP Jengka 2
FTP Jengka 3
FTP Jengka 5
FTP Ulu Jempol Certified 13.12.2012
FTP Jengka 4 CUC
FTP Jengka 6
FTP Jengka 7
F Bukit Tajau
F Sg. Tekam
FTP Jengka 8
Certified 13.12.2012
5 Jengka 8 Malaysia FTP Jengka 9 2010
CUC
FTP Jengka 10
FTP Jengka 11
F Lepar Utara 2
FAS Lepar Utara 10
F Lepar Utara 1 Certified 12.09.2012
6 L. Utara 4 Malaysia 2010
F Lepar Utara 4 BSI
FP Lepar Utara 5
FP Lepar Utara14
FTP Jengka 18
FTP Jengka 19
FTP Jengka 21
FTP Jengka 22
FTP Jengka 23
FTP Sg. Nerek Certified 16.01.2013
F Jengka 20 BSI
F Kg. Awah
FTP Jengka 14
FTP Jengka 15
FTP Jengka 16
FTP Jengka 17
FTP Padang Piol Certified 13.12.2012
8 Padang Piol Malaysia 2010
FTP Sg. Retang CUC
FTP Sg. Mas,
FTP Sening
Certified under TUV
9 Adela Malaysia FTP Adela 2011
FGV Kledang 02
F Tunggal
FTP Sg Mas
FTP Papan Timur
FTP Aping Barat Certified under TUV
10 Lok Heng Malaysia 2011
F Lok Heng Barat
F Lok Heng Selatan
F Lok Heng Timur

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F Pasak
F Semencu
F Air Tawar 1
Certified 25.07.2012
11 Semenchu Malaysia F Air Tawar 3 2011
SGS
F Air Tawar 4
F Air Tawar 5
F Air Tawar 2
F Aping Timur
FTP Bukit Wa Ha Certified on
12 Waha Malaysia 2011
FTP Simpang Wa Ha 21.05.2012 Agrovet
FTP Bukit Easter
FP Terapai 3
FTP Kepayang
Certified 7.01.2013
13 B. Kepayang Malaysia FTP Mayam 2011
Sirim
FTP Kumai
FTP Purun
FTP Bukit Mendi
FTP Bukit Puchong
14 Bukit Mendi Malaysia 2011 5.10.2012 Moody
F Mengkuang
F Sg Kemahal
FP Mengkarak 1
FP Mengkarak 2
15 Kemasul Malaysia 2011 Certified
FTP Kemasul
F Chemomoi
FP Bera Selatan 1
FP Bera Selatan 4
FTP Sebertak
16 Tementi Malaysia 2011 Certified
FTP Rentam
FTP Tementi
FTP Palong Timur 1

FTP Palong Timur 2
FTP Palong Timur 3
FP PALONG TIMUR 04
FP PALONG TIMUR 05
FP PALONG TIMUR 06
FP PALONG 17
17 Palong Timor Malaysia FP PALONG 18 2012 2015
FTP Palong 1
FTP Palong 2
FTP Palong 3
FTP Palong 4
FTP Palong 5
FTP Palong 6
FTP Pasir Besar
FP Triang 2/4
F Triang 1
18 Triang Malaysia 2012 Certified
F Triang 3
FP Triang Selatan 1
F Bukit Tongkat
F Ulu Belitong
19 Belitong Malaysia F Bukit Permai 2012 Certified 13 Jun 2014
F Layang-Layang
F Air Hitam

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F Ulu Penggeli
FAS Ulu Belitong
FTP Pasir Raja
Certified on
20 Bukit Besar Malaysia FTP Bukit Besar 2012
28.03.2014
FTP Bukit Ramun
FTP Kahang Barat
21 Kahang Malaysia FTP Kahang Timur 2012 Certified 13 Jun 2014
FTP Ulu Dengar
FTP Taib Andak
FTP Bukit Batu Certified on
22 Kulai Malaysia 2012
FTP Ulu Tebrau 14.04.2014
FAS Bkt Besar/Taib Andak
F Nitar 1 Certified on 13hb Jun

23 Nitar Malaysia F Nitar 2 2012 2014
FP Nitar Timur
FP Inas Selatan
F Inas Utara
Certified on
FTP Sg. Sibol
24 Penggeli Malaysia 2012 14.04.2014
FTP Sg. Sayong
FTP Penggeli Timur
FTP Linggiu
FP Sahabat 9/15
FP Sahabat 16
25 Baiduri Ayu Malaysia FP Sahabat 55 2013 Certified on 2014
F Sahabat 1
F Sahabat 2
FP Sahabat 11
FP Sahabat 12
FP Sahabat 13
FP Sahabat 17
26 Embara Budi Malaysia 2013 Certified on 2014
FP Sahabat 56
F Sahabat 3
F Sahabat 4
F Sahabat 5
FP Sahabat 42
FP Sahabat 43
27 Kembara Sakti Malaysia FP Sahabat 53 2013 Certified on 2014
FP Sahabat 54
FP Sahabat 35
FP Sahabat 10
FP Sahabat 39
28 L. Kemudi Malaysia FP Sahabat 44 2013 Certified on 2014
FP Sahabat 38
FP Sahabat 45
FP Bukit Sagu 4
FP Bukit Sagu 6
FP Bukit Sagu 7
29 Bukit Sagu Malaysia FP Bukit Sagu 8 2013 Certified on 2014
F Bukit Sagu 2
F Bukit Sagu 1
F Bukit Sagu 3
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F Lepar Hilir 1
F Lepar Hilir 2
F Lepar Hilir 3
30 Lepar Hilir Malaysia F Lepar Hilir 4 2013 Certified on 2014
FP Lepar Hilir 5
FP Lepar Hilir 6
FP Lepar Hilir 8
FTP Seberang Tayor
FTP Neram 1
FTP Neram 2
31 Neram Malaysia 2013 2015
FP NERAM 03
FP CERUL 03
FTP Bukit Kuantan
FTP Panching Utara
32 Pancing Malaysia FTP Panching Selatan 2013 2015
FTP Panching Timur
FP Sahabat 7
FP Sahabat 46
33 M. Puspita Malaysia FP Sahabat 48 2014 Certified on 2014
FAS Sahabat 6,9,57
FAS Sahabat 17
FP Sahabat 50
34 N. Permata Malaysia FP Sahabat 51 2014 Certified on 2014
FP Sahabat 52
F Tersang 1
F Tersang 2
F Tersang 3
35 Tersang Malaysia F Tersang 4 2014 2017
F Sg.Koyan 1
F Sg.Koyan 2
F Sg.Koyan 3
FP Besout 6,
FP Besout 7
FTP Besout 1
36 Besout Malaysia FTP Besout 2 2014 Certified on 2014
FTP Besout 3
FTP Besout 4
FTP Besout 5
FTP Gedangsa
F Sg Tenggi
37 Sg Tengi Malaysia 2014 Certified on 2014
FTP Soeharto
FTP Sg. Tengi Selatan
FTP Trolak Selatan
Pending
FTP Sg. Klah
38 Trolak Malaysia Certification Certified on 2014
FTP Trolak Utara
decision 2014
FTP Trolak Timur
FP Bera Selatan 5
FTP Keratong 1
FTP Keratong 2 Pending
39 Keratong 2 Malaysia F Keratong 7 Certification 2015
F Keratong 8 decision 2014
F Keratong 9
FP Keratong 11
40 Keratong 3 Malaysia FTP Keratong 3 2014 Audited
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FTP Keratong 4
FTP Keratong 5
FTP Keratong 6
FP Tembangau 6
F Keratong 10
FP Bera Selatan 7
41 Keratong 09 Malaysia FP Keratong Timur 2014 Audited
FP MERCHONG 01
FAS Merchong
F Selancar 4
F Selancar 5
F Selancar 3
F Pemanis 2
42 Selancar 2A Malaysia 2015 Audited
F Medoi
F Pemanis 1
FTP Redong
FTP Selancar 1
FP Selancar 6
43 Selancar 2B Malaysia FP Selancar 8 2015 Audited
FP Selancar 9
FTP Pasoh 1
FTP Pasoh 2
44 Pasoh Malaysia FTP Pasoh 3 2015 Audited
FTP Pasoh 4
FP Bera Selatan 3
FP Tembangau 8
FP Serting 5
FP Serting Hilir 8
FP Serting Hilir 9
FP Palong 21
45 Serting Malaysia 2015 Audited
F raja alias 1
F raja alias 2
F raja alias 3
F raja alias 4
FAS Serting Hilir
FAS Tembangau 9
FP Tembangau 3
FP Tembangau 5
FP Tembangau 6
FP Tembangau 7
FP Tembangau 8
FP Tembangau 9
F Sg Lui
F Lui Timur
46 Serting Hilir Malaysia FTP Lui Muda 2015 2015
FTP Tembangau 1
FTP Tembangau 2
F Serting Hilir 2
F Serting Hilir 3
F Serting Hilir 4
F Serting Hilir 5
F Serting Hilir 6
F Serting Hilir 7
F Selancar 2

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FP Krau 2
47 Krau Malaysia 2015 Audited
FP Krau 4
FTP Kg Sertik
FTP Lakum
FTP Bukit Damar
48 Mempaga Malaysia 2015 Audited
FTP Mempaga 1
FTP Lurah Bilut
FTP Mempaga 2
FP Maokil 6
FP Maokil 7
F Maokil 1
49 Maokil Malaysia F Maokil 2 2015 Audited
F Maokil 3
F Maokil 4
F Chemplak
FP Selendang 3
FP Selendang 4
50 Selendang Malaysia F Selendang 2 2015 Audited
FP Berabong
FTP Selendang 1
FP Tenggaroh 9
FP Tenggaroh 11
FP Tenggaroh 13
F Tenggaroh 2
F Tenggaroh 4
51 Tenggaroh Malaysia F Tenggaroh 5 2015 Audited
F Tenggaroh 7
F Tenggaroh Timur 1
F Tenggaroh Selatan 1
F Tenggaroh 1
FAS T. TIMOR
FP Tenggaroh Timur 2
FP Tenggaroh 12
52 T. Timor Malaysia 2015 Audited
F Tenggaroh 3
F Tenggaroh 6
FP Setiu 1
F Chalok
F Chalok Barat
F Tersat
53 Chalok Malaysia 2016 Audited
F Tenang Besut
F Mengkawang
FTP Belara
FTP Selasih
FTP Jerangau Barat
54 J. Barat Malaysia F Cerul 1 2016 Audited
F Cerul 2
FP Rantau Abang 1
FP Chador 1
55 J. Baru Malaysia 2016 Audited
FTP Jerangau
FTP Bukit Bading
FP Semaring
FTP Kerteh 1
56 Kertih Malaysia 2016 Audited
FTP Kerteh 2
F Kerteh 3

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F Kerteh 4
F Kerteh 5
FTP Kerteh 6
FAS Kerteh
FP Sahabat 20
FP Sahabat 21
57 F. Harapan Malaysia 2013 Certified on 2013
FP Sahabat 25
FP Sahabat 22
FP Sahabat 23
FP Sahabat 24
FP Sahabat 26
FP Sahabat 31
58 H. Badai Malaysia FP Sahabat 32 2016 Certified on 2014
FP Sahabat 28
FP Sahabat 33
FP Sahabat 34
FAS Tambisan
FP Sahabat 27
FP Sahabat 28
Mill closed down.
FP Sahabat 33
59 J. Bistari Malaysia 2016 Supply base goes to
FP Sahabat 34
Hamparan Badai
FP Sahabat 36
FP Sahabat 37
FP Kalabakan Tengah
60 Kalabakan Malaysia FP Kalabakan Utara 2016 Certified on 2014
FP Kalabakan Selatan
FP Umas 5
FP Umas 6
61 Umas Malaysia F Umas 1 2016 Certified on 2014
F Umas 2/3
F Umas 4
FP Sampadi 1
FP Sampadi 3
62 Sampadi Malaysia FP Sampadi 4 2017 2017
FP Sampadi 5
FP Sampadi 6
FP Aring 2
FP Aring 3
FP Aring 4
FP Aring 5
63 Aring A Malaysia 2017 2017
FP Aring 6
FP Aring 8
FP Aring 10
F Aring 1
FP Aring 8
64 Aring B Malaysia FP Aring 10 2017 Mill closed down
FP Aring 11
FP Ciku 4
FP Ciku 8
FP Ciku 5
65 Ciku Malaysia F Ciku 6 2017 2017
F Ciku 1
F Ciku 2
F Ciku 3

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F Perasa
F Ciku 7
FP Kechau 2
FP Kechau 3
FP Kechau 7
FP Telang 1
66 Kechau A Malaysia 2017 2015
FP Chegar Perah 2
FP Kechau 11
FAS Telang
F Kechau 1
FP Kechau 6
67 Kechau B Malaysia FP Kechau 8 2017 2015
FP Kechau 10
FP Kemahang 4
FTP Kemahang 1
68 Kemahang Malaysia 2017 2017
F Kemahang 3
FTP Kemahang 2
FTP Cini 1
69 Cini 2 Malaysia 2017 2017
FTP Cini 2
FP Terapai 1
FTP Cini 3
FTP Cini 4
FTP Chini 5
70 Cini 3 Malaysia 2017 2017
FTP Chini Timur 2
F Chini Timur 3
F Chini Timur 1
FP CINI TIMUR 04
71 Air Tawar Malaysia TBD 2017 2017
Pontian
72 Malaysia TBD 2017 2017
Plantation
PT Citra Niaga Recently completed
73 Indonesia TBD TBD
Perkasa the NPP in 2013
2.5 Summary of the findings for Partial Certification

The audit team assessed compliance with the above requirements during this audit. Failure to address any non-
compliance identified may lead to certification suspension.
In term of the awareness and system implementation, the staff and stakeholders are generally well understood
of the RSPO requirements. The management has allocated sufficient resources to manage the system and
sighted the records RSPO competence personals. The conclusion is that the company is in compliance with the
rules for partial certification.
2.6 Partial Certification Audit Agenda

Date Location Agenda
06/09/2014 Jengka 3 POM Documentation review

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PART 3: AUDIT PROCESS
3.1 About the Certification Body

Control Union Certifications is a member of the Control Union World Group an international inspection and
certification body. CUC performs Audits and certification in many agricultural based fields such as FSC, RSPO,
and Organic production, Sustainable Textile Production, Organic Exchange, GLOBALGAP, HACCP, BRC, GMP and
GTP.
CUC is accredited by the Dutch Council of Accreditation (RVA) on the European quality standard EN 45011 for
the inspection and certification of CUC Organic program (according to the EU regulation 2092/91) and
EUREPGAP program. When requested a copy of the accreditation certificate can be obtained from CUC.
3.2 Audit Team

Lead auditor: Mahaswaran Maliyapan
Team member 1: Selvanathan
Team member 2: Muhd. Jamalul Arif
Team member 3: Shafiq
Team member 4: Atiqah [Trainee Auditor]
3.2.1 Qualifications of the Lead Auditor

Requirement Qualifications
A minimum of post high school (post-secondary Certified ISO 14001:2004 and OHSAS 18001:2007 Lead
school) training in either agriculture/forestry, Auditor.
environmental science or social sciences;
At least 5 years professional experience in area of More than 15 years of working experience in various
work relevant to the assessment (e.g., palm oil industries. Fully trained in similar agriculture certification
management; agriculture/forestry; ecology; social programmes such as RSPO, SCCS and RFS2.
science);
Training in the practical application of the RSPO Involved in RSPO assessment since 2012. Member of CUC
criteria, and RSPO certification systems; RSPO audit team. Involved in audits conducted in
Malaysia and Indonesia.
Successfully completion of an ISO 9000:19011 lead Completed ISO 9001:2008, ISO 14001:2004 and OHSAS
auditors course; 18001:2007 lead auditor course in June 2007.
Training in the practical application of RSPO Involved in RSPO assessment since 2012. Member of CUC
certification systems. RSPO audit team. Involved in audits conducted in
Malaysia and Indonesia.
A supervised period of training in practical auditing Involved in audits conducted in for many different
against the RSPO criteria or similar sustainability companies in Malaysia and Indonesia.
standards, with a minimum of 15 days audit
experience and at least 3 audits at different
organizations.
RSPO endorsed lead auditors course. Completed RSPO Lead Auditor training in Oct 2013
Signed code of conduct. Yes
General knowledge of: Yes
RSPO P&C standards. Yes
CUC organizational structure. Yes
CUC quality systems. Yes
Lead auditor role. Yes
Report writing. Yes
Stakeholder consultation. Yes
Certification decision process. Yes
RSPO SCCS program manual. Yes
CUC filing systems. Yes

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Correct use of RSPO trademarks. Yes

History and objectives of RSPO. Yes
CV available. Yes
Completion of CUC RSPO lead auditor training. Yes
3.2.2 Qualifications of the Assessment Team

RSPO Requirement Team Member Name Qualifications
Fluent in main local Selvanathan Grapragasem Fluent in both English and Bahasa Malaysia
languages and English. Muhd. Jamalul Arif Fluent in both English and Bahasa Malaysia
Shafiq Fluent in both English and Bahasa Malaysia
Atiqah [Trainee Auditor] Fluent in Bahasa and English
Field working Selvanathan Grapragasem SA 8000 advanced auditor, QMS, EMS & OHSAS
experience in the palm Lead Auditor, Working experience in oil palm
oil sector, or a plantation.
demonstrable Muhd. Jamalul Arif Involved in RSPO auditing since November 2010.
equivalent. Auditing experience in GMP and Globalgap.
Shafiq Diploma in Plantation with more than 5 years
working in various palm oil plantations.
Atiqah [Trainee Auditor] Graduated on geo-science.
Good agricultural Selvanathan Grapragasem SA 8000 advanced auditor, QMS, EMS & OHSAS
practices (GAP), Lead Auditor, Working experience in oil palm
integrated pest plantation.
management (IPM), Muhd. Jamalul Arif Involved in RSPO auditing since November 2010.
pesticide and fertilizer Auditing experience in GMP and Globalgap.
use. Shafiq Diploma in Plantation with more than 5 years
Atiqah [Trainee Auditor] Attended In-house GAP trainings.
Health and Safety Selvanathan Grapragasem SA 8000 advanced auditor, QMS, EMS & OHSAS
auditing on the farm Lead Auditor, Working experience in oil palm
and in processing plantation.
facilities. (For example Muhd. Jamalul Arif Involved in RSPO auditing since November 2010.
OHSAS 18001 or Auditing experience in GMP and Globalgap.
occupational. Health Shafiq Diploma in Plantation with more than 5 years
and safety assurance
system).
Atiqah [Trainee Auditor] Attended ISO 9001 awareness trainings.
Workers welfare issues Selvanathan Grapragasem SA 8000 advanced auditor, QMS, EMS & OHSAS
and social auditing Lead Auditor, Working experience in oil palm
experience. (For plantation.
example with SA8000 or Muhd. Jamalul Arif Involved in RSPO auditing since November 2010.
related social or ethical Auditing experience in GMP and Global gap.
accountability codes). Shafiq Diploma in Plantation with more than 5 years
Atiqah [Trainee Auditor] Nil

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Environmental and Selvanathan Grapragasem SA 8000 advanced auditor, QMS, EMS & OHSAS
ecological auditing. (For Lead Auditor, Working experience in oil palm
example experience plantation.
with organic agriculture, Muhd. Jamalul Arif Involved in RSPO auditing since November 2010.
ISO 14001 or Auditing experience in GMP and Global gap.
environmental Shafiq Diploma in Plantation with more than 5 years
management systems).
Atiqah [Trainee Auditor] Nil
Economic issues. Mahaswaran Quality, environment and OHSAS Lead auditor.

Working experience in various industries.
Auditing since 2007. Involve in RSPO Audit since
2012.
3.3 Audit Methodology
3.3.1 General Overview
The Audit was carried out in conformity with the procedures as laid down in the CUC Procedure Manual and the
RSPO Program Manual for the auditors and Certifier. During the Audit the qualified CUC auditors used the RSPO
standard as endorsed for the country in which the audit took place and recorded their findings. Workers and
local communities were interviewed and evidence sought to confirm ongoing compliance to include:
Chemical stores. Storage, MSDS leaflets, Herbicide mixing areas, PPE, Ventilation, Security.
Field inspections. Herbicide application programs. Harvesting sites and efficiency. Fertilizing
operations. SOPs. Soil maps. Land preparation. Ground cover. IPM. First aiders and boxes. Ground
cover. Soil erosion. Field observations of all operations.
Worker interviews. OSH. Sexual, religious, racial harassment. Pay and contracts. Child labor. First aid.
Awareness.
Re-planting sites. Zero burn.
HCVs. Identification. Management plans. Environmental Impact Assessments. Implementation.
Riparian zones. Width. Current and future management. Non maintenance regimes.
Water management. Water courses. Water monitoring.
Road maintenance. Run off.
Social amenities. Social Impact Audits.
Local communities. Contributions made. Employment opportunities. Social impacts. Complaints
procedures.
Workshops. Oil traps. Safe working environment. PPE. Diesel tanks. Environmental waste
management.
Line sites. Interviews with householders. Inspection of water discharge points. Water improvement
plans. Waste disposal.
Documentation review.
The Palm Oil Mill audit verification included the following activities:
Mill and workshop inspections. Documentation review & worker interviews.
Mill. SOPs. Safe working environment. Gen sets. Walk ways. Signs. EFB. POME treatment. Emissions.
Mass balance. Diesel tanks. PPE. Fire extinguishers. First aiders and boxes. Fuel and water usage.
OSH. Training. Management structure. First aiders.
Full document review. Completion of the checklist. Review and documentation of evidence. All aspects
of RSPO P&Cs applicable.
Worker interviews. OSH. Sexual, religious, racial harassment. Pay and contracts.
Compliance against the RSPO SCCS certification scheme.
Verification:
Verification of implementation was done through field observations, workshop and chemical store inspections,
worker and community interviews and mill inspections as summarized above.
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3.3.2 Assessment agenda for this Audit

Date Location Auditors Main activities
08.30 Opening meeting
Chaired by the audit team leader
Introduction by team leader
Jengka 3
Mahas Presentation by respective managers
POM
Presentation of Palm Oil Mill source of FFB by respective
Managers
Review the status of previous non-conformities
Mahas Supply Chain Certification Assessment of the POM (RSPO SCCS)
Mill inspection
06/09/2014 Selva Workshops
[Sat] Atiqah Stores
POM application
Document review
Jengka 3
POM
Mill operations
Shafiq Worker interviews
Jamal Housing
Medical
Schools
Local communities
Environmental
Field operations.
Mahas Worker interviews
Selva Chemical stores
Atiqah Workshops
Jengka 2
Shafiq Housing
Estate
Jamal Medical
Schools
Local communities
08/09/2014 Environmental
[Mon]
Field operations.
Mahas Worker interviews
Atiqah Workshops
Jengka 4
Shafiq Housing
Estate
Jamal Medical
Schools
Local communities
Environmental
Field operations.
Worker interviews
Mahas
09/09/2014 Jengka 7 Atiqah Workshops
[Tue] Estate Shafiq Housing
Jamal Medical
Schools
Local communities
Environmental

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Auditors preparation for closing meeting. Additional field visits

and meetings with managers if necessary. Closing meeting to
be chaired by the audit team leader
Welcome and introduction by the team leader
09/09/2014 Jengka 3 All
Presentation of findings by the audit team
[Tue] POM auditors
Questions and answers
Final summary by team leader
End of assessment
PART 4 ASSESSMENT FINDINGS
4.1 Lead Assessors Summary and Recommendation for Certification

The mill and supply bases visited (as per the above Tables 1.5 and 1.7.1) were assessed at field, office, facilities,
stores and document verification was carried out in accordance to the RSPO principles and criteria.
The applicable procedures, forms and records seen with minor changes that due to internal audit as well part of
the continuous improvement plan.
During the audit process, the auditors had extensive interviews session with Scheme Managers, Mill Manager,
settlers and local communities that took place in both formal and informal environments and worker interviews
were conducted at the supply base and the mill.
The management is highly committed in maintaining the RSPO system by adopting to continuous improvement
programs. There was no complaint or feedback received during the audit or during the field assessment.
Under partial certification rules, there is a time-bound plan established. For further clarification on Partial
Certification, see PART 2 above.
The management continually monitoring the established KPI / objectives that significantly rules the
achievement of companys corporate policy on RSPO.
The mill is fully verified for RSPO SCCS system verification and it is found to be in full compliance. See PART 5
below.
It is therefore the recommendation of the lead assessor that:
A certificate of compliance is maintained.
Signed:
Name: Mahaswaran Maliyapan

Date: 09/09/2014
4.2 Summary of the findings by Principles and Criteria

Over the 5 year period of the life of the certificate, there will be 4 annual surveillance audits
Identified Non-Conformities and noteworthy Positive and Negative Observations.
The RSPO require that this report contain findings by each principle and some example criteria. Please see
table below.

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Principle 1: Commitment to Transparency

Criterion by Requests made by stakeholder were responded to and all these are well
Audit Summary documented. Adequate information available for confidential information
that being listed as publicly available.
ASA2 1.1 The mill has a system in place as well as SOP for Communication, Participation
& Consultation [FPI/L2/QOHSE-6.0] and record of Request and Response is
maintained under file no. FAS-RSPO L4/K 1.1/1.1. Latest request is on 21/7/14
asking for house repair. Response is done on 23/7/14. Sighted visitors book
that record visits from stakeholders, ex: UMW and environmental
department on 5/9/14. The estates has a system in place as well as SOP for
Communication, Participation & Consultation [FPI/L2/QOHSE-6.0].
Sighted records of request from settlers. Ex: Mr Hashim Ahmad, asking for his
land boundary. The management then verify his land boundary by painting
the boundary marks again. His request is been made on 18/4/14 and
response by estate office is on 25/4/14. Records of request is being kept in
the estate office.
ASA2 1.2 In the mill, sighted the documents that can be publicly available were listed in
Manual Lestari 1A, document no ML-1A/L2-PR3 (0). Stakeholders able to
request the documents from the management. There are 5 land title available
at mill which are for the mill itself and staff quarters. Lot No 9210/PT17482,
area 27530/68080m, category industrial, leasehold for 66years, valid till
24/8/2064, restricted condition for mill only. Lot No 11126/11125/11127,
11479/10827/14765m, category building, leasehold for 99years valid till
15/10/2100, restricted condition for mill quarters only.
OHS related procedures are, [FPI/L2/QOHSE-1.0 HIRARC] [FPI/L2/QOHSE-2.0
Legal Requirement], [FPI/L2/QOHSE-6.0 Communication, Participation &
Consultation]. Latest Hazard identification (HIRARC) established on Nov 2012.
OSH document control is maintained in file FPI/L4/QOHSE-3.4.
OHS training programs include the training, committee meeting and HIRARC
assessment. EIA is available last update on 6/12/13. It can be seen in
document no FPI/L4/QOHSE-1.7 PINDAAN 0. The information include aspect
and impact identification, and evaluation.
SIA were done on August 2014 where it is not complete yet. In Jengka 2
Estate, seen the a few samples of land titles for the estate office and settlers
land. Ex:
Grant no PM 4217, lot no 6761, area 4706m, category building,
leasehold for 99years, valid till 8/2/2101, entitled for Lembaga Kemajuan
Tanah Persekutuan (FELDA).
Grant no HSM7803/HSM7804, lot no PT9359/PT9360, area
4.155ha/1252m, category agriculture/building, leasehold for 99years
valid till 13/2/2093, entitled to Habsah Bt Md Nafiah.
Documents of health and safety plan is available in form no RSPO
P1/C1.2/1.2.2. It was last update on July 2014. Negotiation procedure is
available in Communication, participation and Consultation file, document no
FPI/L2/QOHSE-6.0 dated 2/1/18, amendment date on 15/11/10. There is a
documented procedure to handle complaints and grievances. It is being
documented on document no ML-1A/L2-PR4 (0) last update on March 2012.
Sighted manager visit form where complaints were recorded there.

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Principle 2: Compliance with Applicable Laws and Regulations

Criterion by The mill and estates have demonstrated compliance to all applicable local,
Audit national and international laws with the exception of the implementation of
the USECHH 2000 Regulations and the Scheduled Wastes Regulations 2005.
Summary
Legal ownership of land and its land use is clearly demonstrated through the
respective land titles. Boundaries have been clearly demarcated. There have
been no land disputes or claims involving the mill and estate.
ASA2 2.1 Seen in the mill, there is a list on applicable law in Doc no FPI/L4/QOHSE 2.1
Pind 0, Register of Legal and Other Requirements last update on 22/01/2014.
The list include
o Akta Keselamatan dan Kesihatan
o Akta Kilang dan Jentera
o Akta Kualiti Alam Sekeliling 1974
The list is fully covered the requirements. These documents include
information on laws, enforcement bodies, main requirement, environmental
aspect, standard, fine, person in charge, and compliance status. There are 5
land title available at mill which are for the mill itself and staff quarters.
Lot No 9210/PT17482, area 27530/68080m, category industrial,
leasehold for 66years, valid till 24/8/2064, restricted condition for mill
only.
Lot No 11126/11125/11127, 11479/10827/14765m, category building,
leasehold for 99years valid till 15/10/2100, restricted condition for mill
quarters only.
Sighted summary of transport insurance and road tax for year 2014 that
include information on license, applied date, expiry date, and total payment.
The mechanism include, letter from Occupational Health & Safety
Department to held checking on employee health. To track changes in law,
there is SOP in document FPI/L2/QOHSE-2.0, Legal and Other Requirements,
dated 02/01/08. The procedures is in flow chart form include person in
charge and documents required.
Sighted list of laws and requirement that related to RSPO compliance. The act
includes Union Act 1959, Environmental Quality Act 1974, Machinery Act
1967 and Poisons Act 1952, etc. Sighted list of laws and requirement that
related to RSPO compliance. The list includes information on act, coverage,
and content/abstract. As for transport road tax, region office will inform for
any road tax renewal. Person in charge is QOHSEMR.
ASA2 2.2 POM and plantation land title clearly designated for palm oil mill operation
and palm oil plantation. No restrictions in the terms of the mill and estates
land titles noted as being abused. No disputes been recorded so land conflict
due it is belonging to the smallholder. The land is leased from the
government.
ASA2 2.3 No customary right due it is belongs to government. Sighted Procedure of
Felda-Handle claim and dispute established; just in case.
Principle 3: Commitment to Long-Term Economic and Financial Viability
Criterion by The annual budget and 5 years projections for the mill and estate that details
Audit Summary revenue and costs are available. Replanting programme for the estates for
the next five years is also available.
ASA2 3.1 There is 5 years mill production plan where it includes estimation for
processed FFB, OER, KER, and PC. The plan is from 2015-2019. Ex: estimation
production for 2014 and 2015.
Year / KPI 2014 2015
FFB 308,300 296,000
OER% 21.51 21.25
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KER% 5.50 5.50

PC 40.96 41.50
Annual Budget is checked and financial year is Jan. Dec. Budget shows
projected FFB from estates and outside crops by month. For 2014 budget, it
was documented in Felda Palm Industries Sdn Bhd Bajet 2014. Annually plan
for processing cost, major maintenance (overhaul turbine, boiler etc.), capital
expenses.
In Jengka 2 Estate, the financial cost is available up to year 2017. Plan is
divided into two type of management which are FELDA and Techno Plant. For
Techno Plant, total management cost in 2014 is 467,083.80 whereas for
planting is 1,704,386.00. For FELDA, management budget for 2014 is
88,020.00. Production budget of FFB are available for year 2015-2018 and
summarize as below:
Year FELDA (FFB/MT) FTP (FFB/MT)
2015 30,784.00 11,124.00
2016 29,644.16 10,007.00
2017 28,504.00 12,891.00
2018 27,363.84 12,202.00
2019 26,223.68 11,596.00
There is no replanting program in the next 5 years. Next replanting will be on

2024. In Jengka 7 Estate, seen the Estimate for Oil Palm Year 2014 Rumusan
Pendapatan & Perbelanjaan by FAS. Sighted as per to date Cost Report;
indicating for August 2014, total budget: RM 567,704.00 and actual @Aug 14:
RM 35,250.00.
Total area manages by settlers: 918.6601. Total area manages by Techno
plant: 736.3099. Total FFB received as at Aug 2014 is 10,840MT of 17,691MT
plan till Dec 2014. No replanting planned until 2021. Planted year are from
2001 2003.
Principle 4: Use of Appropriate Best Practices by Growers and Millers
Criterion by The mill and estate have a complete set of SOPs which is being strictly
Audit adhered to and continuously monitored. Soil fertility is maintained along with
soil erosion prevention that continuously carried out. IPM implemented in all
Summary
the estate and the use of chemicals are in accordance with the regulations.
There is a comprehensive OSH policy implemented throughout the estate and
mill. A Minor non-conformity issued.
ASA 2 4.1 Documented SOP No: FPI/L3/01-01 with its lists of activity which has each
individual document no respectively covering all its operation. FELDA Group
has prepared 115 SOPs for all the activities in the mill. Example of SOPs:
i. FPI-PK-004(A) Loading Ramp Operation
ii. FPI-PK-012 Cake breaker conveyor operation.
iii. FPI-L3-7-04 Press station Operation
iv. FPI-L3-10-08 Hot water tank operation
v. FPI-L3-12-25 Turbine operation
Estate has proper reference document title Manual Operasi Ladang Sawit
Lestari covering all activities in estate. The manual divide by 3 section:
i. Plantation Development- Covering 20 operation activities in plantation.
ii. Plantation Development (immature) - Covering 9 operation activities.
Sighted evidence for:
Pengurusan Bekalan Baja MLSL [ED.2] Sec.5 [1.0] 1/06/2012.
Menyulam Anak Benih Sawit MLSL [ED.2] Sec.3 [1.0] 1/06/2012.
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Mengumpan Tikus di Ladang Sawit MLSL [ED.2] Sec.4 [1.0]

1/06/2012.
Group SOP for estate operation dated 01-06-2012 and all operational SOP are
kept at managers office and needs his approval for withdrawal for any
operational purposes. All types of RSPO related records are retained for 7
years. Sighted record of monitoring e.g. fertilizer, road maintenance
programme and EFB is kept since 2011.
ASA 2 4.2 In Jengka 7 Estate, sighted the recommendations and monitoring of fertilizer
is done by FELDA Agricultural Services (FASSB) every year based on soil and
leaf sampling. Sighted the Manual Ladang Sawit Lestari- Edisi 2 01/06/2012
for manuring. Examples is for Manuring has 8 documents must be follow.
Such as :
i. MLSL (Ed.2). Sec.5 (1.0) Pengurusan Bekalan Baja
ii. MLSL (Ed.2). Sec.5 (2.0) Kawalan Kualiti Baja
iii. MLSL (Ed.2). Sec.5 (3.0) Pembajaan Sawit Pra Matang -<36 Bulan
Selepas Tanam)
iv. MLSL (Ed.2). Sec.5 (4.0) Pembajaan Sawit Pra Matang ->37 Bulan
Selepas Tanam)
v. MLSL (Ed.2). Sec.5 (5.0) Pembajaan Pokok Pra-Tebang
vi. MLSL (Ed.2). Sec.5 (6.0) Pembajaan Melalui Spreader
vii. MLSL (Ed.2). Sec.5 (7.0) Pembajaan Melalui Subsoil
viii. MLSL (Ed.2). Sec.5 (8.0) Pemantauan Kualiti Pembajaan.
Sighted the fertilizer application records for Jan'14 - July'14. For March June
'14 sampled:
Field HA SPH Fertilizer type Rate[KG] Date
F 893.21 136 MOP 2.90 01/03/14-
30/04/14
FTP 736.3099 136 NK-MIX 3.10 03/03/14-
11.6/27.0 09/05/14
FTP 736.3099 136 Kieserite 3.10 28/04/14-

20/06/14
Labour Cost (FTP):

Rate[KG] RM/Bag
<1.00 2.00
<1.50 1.80
<2.00 1.60
<2.50 1.40-1.50
>2.55 1.20-1.40
The requirement/programme for estate (Felda) 2 times/ year (March/Sept).

The application for March 2014 is completed. The requirement/programme
for estate (FTP) every 2 months per year. The actual not completed as per
requirement due to late received fertilizer by supplier.
Sighted the Agronomist Report 06/04/2014 by Agronomist En. Ahmad
Ramadzan bin Mohd Nasir. The purposed of visit for:
i. Yield
ii. Soil Fertility
iii. Manuring
iv. Sanitation/Pruning

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v. Spraying
vi. Pest and Diseases
Leaf and soil analysis report available for year 2014 with ref:
CS/FTPSB/06/3/01/5087 (03)-Jengka 7 in 28/10/2013. Sighted of records
individual blocks with result by agronomist in the report. Company has
applied empty fruit bunch in the field. To replace potassium. Moisture
retention as supplement from inorganic fertilizer. Application of the EFB for
Lot FELDA/FTP area in 2014 is in progress.
ASA 2 4.3 In Jengka 7 Estate, there are 4 type of Soil in the estate area as follow:
i. Gajah Mati
ii. Segamat
iii. Durian and Lancang
The soil map is available. SOP for terracing no. MOSL 12.0 is covering
terracing activities and maintaining slopes area. Company has applied empty
fruit bunch in the field. To replace potassium. Moisture retention as
supplement from inorganic fertilizer. Application of the EFB for Lot FELDA/FTP
area in 2014 is in progress. Company has applied empty fruit bunch in the
field. To replace potassium. Moisture retention as supplement from inorganic
fertilizer. Application of the EFB for Lot FELDA/FTP area in 2014 is in progress.
Latest training for Sprayers on 20 August 2013 at Dewan Kenanga Felda
Jengka 7. Road maintenance programme is done based on survey and input
from stakeholders for improvement. Last road maintenance carried out from
August 2014. The main activities include grading and compacting. Soil Report
was done on year 2014 with ref: CS/FTPSB/06/3/01/5087 (03)-Jengka 7 in
28/10/2013. Sent to Felda Agricultural Services Sdn. Bhd.
ASA 2 4.4 There is no river across the estate. Monitoring of the rainfall data. Sighted the
recent 8 months records:
Month Days mm
Jan14 9 41.00
Feb14 0 0.00
Mar14 5 19.00
Apr14 5 48.00
May14 6 26.00
Jun14 7 46.00
July14 5 35.00
Aug 14 7 80.00
The record use for estate operation and data is important when process of replanting.
Water that used for line site use is from Jabatan Bekalan Air [JBA- Pahang].
Seen the water management plan includes the
i. To contact JBA- Pahang if there is water cut
ii. Inform at the Perhimpunan Pagi and Mosque
iii. Preparation with tanks at all block at housing quarters.
JBA- Pahang will dispatch water to the tanks prepared by mill administration
to ensure water is adequate for workers and families.
ASA 2 4.5 In Jengka 7 Estate, seen the implementation of IPM is based on the Manual
Ladang Sawit Lestari- Pre Mature Area- MLSL (Ed 2 ) Sec 3 (11.0) integrated
pest management date on 01/06/2012.That contain information regarding on
the implementation of IPM. Including Spraying, Trunk injection Rat baiting.
There is IPM plan available. A little / rare rat attacks. Last done at FTP area
09/07/2014-18/08/2014. However the barn owl box in progress to complete.
The Tunera Sibulata (150 points) was completed planting in 26/02/2014.

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Herbicide application records seen for circle/selective spraying. Seen records

for May 2014 in FTP area. Ecomax (Ai: Glyphosate) with details of man-day,
labour cost, hectarage treated, labour cost per ha, a.i. (Lit), material cost and
total cost, with status. There are 4 types of fertilizers and 2 types of pesticide
recorded in the master list 2014. Herbicide was recorded included type of
chemical, a.i, litre chemical, area applied by daily records. Sighted the
monthly herbicide registered record for May 2014 with input of a.i for
Ecomax (Ai: Glyphosate).
ASA 2 4.6 In the mill seen SOPs clearly stated in FELDA Operation Manual Laboratory
FPI-L3/14-02-15 Labelling of equipment apparatus and prepared chemical.
List of chemicals use in laboratory 13 types, Water treatment station 4,
Boiler 6 and POME 1. All chemicals approved are in accordance to local
laws and regulations. 19 personals were send to medical surveillance on
annual basis based on CHRA recommendation for workers exposed to
chemicals item in their work on 28/06/2014.
Examiner is approved by DOSH HQ/08/DOC00. CHRA conducted on
05/07/2014 by external consultant, Occumed Consultancy & Services Sdn
Bhd. Result of CHRA will review on 23/09/2014 with management. No woman
involved in handling of chemicals.
In Jengka 7 Estate, sighted the Agronomist Report dated 06/04/2014 by
Agronomist En. Ahmad Ramadzan bin Mohd Nasir. Reporting on Manuring
application, EFB, Pruning and etc. SOP is available, sampled MLSL (Ed.2)- Sec 4
(2.0) Merumput di Kawasan Sawit Berhasil and MLSL (Ed.2)- Sec 4 (12.0)
Merumput Pilihan Bagi Anak Kayu, Kawasan Dada, Anak Sawit Liar.
Chemical activities carried out by contractor sprayers (Koperasi Jengka 7). All
sprayers must attend sprayers training and chemical handling training before
been absorbed into the team. Last training on 20 August 2013 at Dewan
Kenanga Felda Jengka 7.
No aerial spraying was practice. Pesticide/Herbicide was recorded included
type of chemical, a.i, litre chemical, area applied by daily records. Sighted the
monthly herbicide registered record for May 2014 with input of a.i for
Ecomax (Ai: Glyphosate).
ASA 2 4.7 In the mill, seen the OHS related procedures are, [FPI/L2/QOHSE-1.0 HIRARC]
[FPI/L2/QOHSE-2.0 Legal Requirement], [FPI/L2/QOHSE-6.0 Communication,
Participation & Consultation]. Latest Hazard identification (HIRARC)
established on Nov 2012. OSH document control is maintained in file
FPI/L4/QOHSE-3.4.
Person in charge for Safety and health in mill is Mr. Hanafi Roslan (Operation
Supervisor). FELDA committed to Health and Safety aspect with Polisi Kualiti,
Keselamatan & Kesihatan Pekerjaan Dan Alam Sekitar consist of 6 objective:
To equipped all workers with appropriate PPE.
To maintain all related OSH issue to all individual in his premise.
To comply with all laws and regulations related with OSH.
To maintained and comply with handling of all chemical usages.
To provide all plan to avoid accident case, safety performance and
develop a safe work environment in all activities.
To investigate all accident case and take proper mitigation measures Risk
assessment last updated on 27/08/2014. File name FPI/L4/QOHSE-1.4
pind. 0.
HIRARC prepared by Safety committee consist of all station in mill operations.
HIRARC criteria consist of activities, hazard identification, possibility, severity,
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risk level, mitigation measures and person in charge. Mitigation plan is

covered based on existing SOP of each activity.
Training programme for entire year available sighted document
FPI/L4/QOHSE-5.1 Pind 0. Record of training is maintained including
attendance list, date, trainer and signature. All workers have adequately
trained as per safety training plan. The training plan consist of SOP training,
first aid training, ERP training, PPE Training and etc. ERP training for fire drill
conducted last 01/04/2013. ERP Training in Spillage 27/12/13.
OSH meeting held on every 2 month. Last meeting on 10/06/2014 attended
by 13 committee member. Minute meeting sighted were issue discussed such
as accident review and corrective action, replacement of PPE, hazard report,
report of safety performance, and others concern to OSH aspect.
First aid Training conducted internal and external for significant station staff.
Record of first aid training by external on January 2014 for 6 staff. First aiders
have a competency certificate no. BB0109120 valid until 30/06/2015. Safety
plan include of first aid training for all workers.
Record of accident was recorded, investigate and report to DOSH on annually
basis in Form 8 JKKP includes Lost Time Accident (LTA). In last 12 month
period, 1 accident record in mill. Accident on 24/03/2014 detail for Roslan B
Samad (Mechanical Worker), accident root cause includes no stopper for
stand to place the shaft for fixing purposes unsafe condition and lifting item
more than 50kg using manpower instead of using mechanical lift machine,
unsafe action. Management have taken a corrective action includes:
Fixed stopper at shaft stand.
Provide 2 mechanical tripod to lift the item more than 50 kg.
Provide training on SOP and job safety analysis.
Revised HIRARC accordingly.
In Jengka 7 Estate, sighted that occupational Safety & Health policy date on
January 2014 was approved by group plantation director Mohd Emir Mavani
Abdullah. OSH plan has been develop for 2014.that consist as follow
i. -To reduce accident rate in 2014 to zero accident.
ii. -To conduct re training for all stations.
A scheduled time table was prepared for healthy and safety risk assessed that
based on Hazard Identification. HIRADC is available. Review by Manager,
Mohd Saduni bin Rahman. Records on HIRADC are available for spraying,
harvesting, fertilizer application, etc.
Sprayers training and chemical handling training before been absorbed into
the team. Last training on 20 August 2013 at Dewan Kenanga Felda Jengka 7.
Safety and health committee has been conducted every 3 month. Last
conducted meeting is on the 04/06/ 2014.There is several issue has been
raised. Action has been taken from the issue that has been raised and well
recorded.
Manager Mohd Saduni bin Ab Rahman is person who is responsible for the
monitoring and implementation of the safety requirement. Safety and health
committee has been conducted every 3 month. Last conducted meeting is on
the 04/06/ 2014.There is several issue has been raised. Action has been taken
from the issue that has been raised and well recorded.
Safety and health committee has been conducted every 3 month. Last
conducted meeting is on the 04/06/ 2014.There is several issue has been
raised. Action has been taken from the issue that has been raised and well
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recorded. Emergency procedure is sighted in the emergency response plan.

Complete with emergency contact number. No accident recorded.
There is a record maintained for mini First Aid Kit to workers on-site. Manager
Mohd Saduni bin Ab Rahman is person who is responsible for the monitoring
and implementation of the safety requirement. Safety and health committee
has been conducted every 3 month. Last conducted meeting is on the 04/06/
2014.There is several issue has been raised. Action has been taken from the
issue that has been raised and well recorded. No accident recorded in 2013-
2014.
A minor non-conformity issued against 4.7:
As per site visit (Jengka 7 Estate) during period of audit. Noted that
harvesting workers do not to use/wear their PPE. The harvesting workers
(Jalaludin-9months works) did not get the safety helmet. Then First Aid
Training records is not available and also the Fire Extinguisher was expired
(25/08/2014- Jengka 2 Estate).
ASA 2 4.8 In the mill, sighted annual training plan for firefighting, electrical works,
loading and unloading, sterilizer, boiler, engine room, Red Crescent society,
RSPO and SCCS awareness, working in lab, contract workers terms and OHS
awareness. Sighted the training attended records for below trainings.
Awareness on RSPO and SCCS dated on 03/09/2014 was attended by 9
workers. OHS Awareness training dated on 08/05/2014 for mill high risk
processes. Training on Bunch Shreading dated on 15/02/2014 was attended
by 5 workers.
In Jengka 7, both Felda and Techno plant maintain a training plan and its
associated training records. However noted the trainings more towards OHS
and limited consideration given on good agricultural practices.
Sampled some of the training programs:
1). Safety at hostel: 22/05/14 attended by 15 foreign workers.
2). Emergency evacuation: 24/04/14 attended by 24 settlers
3). Proper usage of safety helmet: 20/03/14 attended by 30 settlers.
Principle 5: Environmental Responsibility and Conservation of Natural Resources and Biodiversity
Criterion by Environmental Impact Assessment has been carried out by the mill and
Audit estates. A comprehensive identification of all waste has been recorded and
Summary
disposal of scheduled waste has been carried out by an approved and
registered collector. Monitoring and analysis of waste is carried out regularly.
ASA 2 5.1 In the mill, there is a manual procedure is available. No. document:
FPI/L2/QOHSE-1.0, file updated on 15/11/2010. For Identification of
Environmental Aspect and Evaluation Of Significance Form (No.
FPI/L4/QOHSE-1.7 Pindaan 0) is reviewed/updated in 06 Dec 2013.
Identification - To identify all activities or aspects of the palm oil mill those
have impact to the environment.
Mitigation measures include monitoring water quality, FFB receiving, training
on process of mill, operation maintenance and etc. Sighted effluent analysis
results from January 2014 to August 2014 with BOD level below permitted
level of 100 Mg/Lt. Due to no changes identified in the mill operation,
therefore no timetable for any change is required. During mill visit, the EIA
was used as guide and no discrepancy found. Negative impact were identified
above has been taken sufficient mitigation measures action plan. The ERP
team also will react for others emergency case as well such fire and chemical
spillage.
In Jengka 7, there is documented impact assessment on document last
update on 09/01/2014 done by Mr Fahzan Shahmi. It was reviewed by Mr
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Hussein on 18/01/2014. The format used as previous year with frequency,

severity and final score which determine if a control plan needed or not.
There also action plans to reduce environmental impact and to control
pollution.
Rating of risk levels do clearly reflect the variation of risk posed by related
activities as flat risk level of 2 used for all the identified activities in the
aspect-Impact register. Example for activity of handling of poison Under
clause 10.5 Meracun of the register risk score rated as 8 and risk level as
2 while under clause 1.5 Pelupusan bekas risk score is 3 and risk level is
2. Office activities have been assessed for environmental aspect-impact.
ASA 2 5.2 The HCV assessment was carried out based on 01/03/2011 High
Conservation Value (HCV) & Conservation Area Management. From the
assessment carried out on 01/07/2011 by Pn. Syarifah Nur Afni Syed Abdullah
(B. Sc (Hons) Applied Biology (Environmental Science) Universiti Sains
Malaysia. Nearby HCV areas are identified. Measures to maintain the ERT
done by management with restricted of hunting in the identified area.
Appropriate signages were sighted during site visit. There is plan for year
2014 as to monitor HCV area and biodiversity of the estate area. Build of high
fencing at boundaries adjoining the reserve forest as to prevent entrance of
wild animals
ASA 2 5.3 In mill, seen all waste [general, laboratory and engineering] is identified,
documented and waste is disposed of in the prescribed way. Manual
Procedure Document No FPI/L2/QOHSE-9.0 (02.01.08) is available. Waste
management programme for 2014 also seen well linked with source of
pollution and the mitigation plan. The programme divided into organic waste
disposal, electrical & electronics waste, used PPE, wood, glass and plastic.
Where else in estate, waste products identified and documented such as used
oil, used oil filter, used battery etc.
Record of all types of schedule waste reviewed. The schedule waste collection
is centralised at storage area. A matrix indicating the entire waste and
pollution source is identified and documented. Verified the Jadual
2[notification to DOE], 5[inventory of schedule waste] & 6 [consignment note]
with proper records maintained. E-consignment note [Jadual 6] sighted for
SW305 and SW 410. Schedule waste inventory [Jadual 5] verified for SW305,
SW306, SW409 and SW102.
Scheduled Waste
- Spent Rags and Filter (SW410)
- Empty Chemical Container and Plastic Bags (SW409)
- Spent Hydraulic Oil (SW306)
- Spent Lubricant Oil (SW305)
- Spent batteries (SW102)
Laboratory chemical containers - An empty chemicals container that was
using in laboratory is collected back by supplier [Alivirgo Sdn. Bhd.] The
license available No.001365- 01/05/2014-30/04/2015. Record of collector
available e.g. dated on 01/07/14 for 0.020 mt for SW 305.
Spent lubricating oil [SW 305], Spent hydraulic oil [SW 306] and Cotton rags
[SW 410] - (scheduled waste). Sources from vehicles, machinery and
workshop is mitigate action taken was the waste will be dispose with the
correct way which is collected by DOE approved collector Alivirgo Sdn Bhd.
Skynet Worldwide JKA buy Shell dated on Jan 2014: 152.62 MT. Sincere Green
World Sdn. Bhd. buy Fibre dated on June 2014: 26.18 MT.
Palm oil mill effluent - Sources from mill wastewater. Waste water is treated
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using ponding system before discharging. Monthly testing and monitoring of

effluent samples was carried out as per Doe recommendation.
Mill effluent final discharge are drain to river with the specification of BOD
limits at <100 ppm approved by DOE as to avoid water contamination of
surface and ground water. Approval letter from DOE date 30/6/2014
30/6/2015 with license No 004373 located as evidence.
Monitoring of the COD and BOD that being discharge effectively recorded and
monitored on monthly basis. The lab analysis done by Unit Felda Palm
Industries Sdn. Bhd. Makmal Analisa Bukit Goh, Kuantan Pahang. A single
point of final discharge :
Month COD BOD pH
0
Jan13 397 47 8.30@26.0 C
Feb13 570 26 8.09@26.00C
Mar13 513 76 8.04@26.00C
0
April 485 65 8.04@26.0 C
May13 443 61 8.36@26.00C
Jun 13 253 48 8.36@26.00C
0
Jul13 616 47 7.62@26.0 C
Aug 13 819 82 8.20@26.00C
COD <400
BOD<100
ASA 2 5.4 In the mill, the renewable energy in mill consists of boiler usage to generate
electricity for processing use. File no. FPI/L4/QOHSE-15.4 (a) Pin 2. Source of
energy includes:
1. Fibre
- Record of fibre usage in /MT CPO.
- Record in monthly basis shown highest usage on Aug 2014 0.62 MT
fibre/MT CPO
2. Shell
- Highest record of shell usage in Aug 2014
Record of electric use was recorded complete with kWh/MT of CPO. Genset
was used in on & off basis depend on processing. In summary, summary 1.88
Kwh/MT FFB used in July 2014. Monitoring of fossil fuel such diesel and
lubricant available on monthly basis.
Record is include with total monthly FFB received and total fuel usage in litre.
Record until June 2014, 25 710 MT of FFB with usage of diesel total consist of
0.58 litre/MT. Lubricant usage on June 0.01 litre/MT FFB.
ASA 2 5.5 In Jengka 11 Estate, seen no land burning evidence. Policy of Zero burning
well implemented. Line site visit by auditor proved no open burning activities.
Appropriate signages were made available at line site. Emergency response
procedure to handle land burning and a mock training conducted with the
Jabatan Pertahanan Awam/Jabatan Kesihatan/ Jabatan Bomba dan
Penyelamat which is available.
FELDA Group was maintained Manual Ladang Sawit Lestari and covered for
land preparing Policy no. 6 MLSL (Ed.2) - Sec.2 (6.0) Menebang dan
Mencincang Batang Sawit. In the Policy No. 6 MLSL (Ed.2) - Sec.2 (1.0)
Membanci dan Menghapus Pokok Sawit Yang Dijangkiti Penyakit Ganoderma
Di Kawasan Pokok Yang Akan Ditanam Semula.
ASA 2 5.6 Mill have document titled Identification of All Waste Products and
Operational Plan to Reduce Pollution well documented. List of waste is
updated and the operational plan contains details such:
- Waste products
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- Sources of pollutions
- Mitigation measures
- Target
- Person Responsible
- Status
Biogas production (Nm3) in progress to set up. Target to complete is January
2015. The plan is not including gaseous emissions and effluent in the mill in
EIA. Mill effluent final discharge are drain to river with the specification of
BOD limits at <100 ppm approved by DOE as to avoid water contamination of
surface and ground water. Approval letter from DOE date 01/7/2014
30/6/2015 with license No 004370 located as evidence.
Principle 6: Responsible Consideration of Employees and of Individuals and Communities by Growers and
Millers
Criterion by The mill and estate have conducted the social impact assessment. The
Audit relevant policies are in place and are fully implemented across the board.
Communication and consultation as well complaints and grievances
Summary
procedure are well communicated and adhered to. There are evidences of
workers not been discriminated against in any way and all are being paid their
fair wages.
ASA 2 6.1 In the mill seen a memo dated 13.8.2014 for SIA survey. 26 out of 50 surveys
were replied. Survey were done with youth [2], staff [16], office [4],
businessman [1], and local employee [3]. A document for SIA Report [sample]
is available. Last SIA conducted in 1.9.2014.
The survey were analyzed and found:
(+) Good infrastructure;
(+) Side income available
(+) Local amnesties proper-school, clinic etc.
Management Programme / Plan sighted. Ex: Awareness programme for
reduce drug abuse. Participant taken from Stakeholder list: Stakeholder listed
dated 10.10.2013, that workers [87]; gov [17], FFB supplier [57], supplier [22],
internal security [4], Village head [4]. Survey conducted for 26 out 50 [total
stakeholder 187 personnel].
Assessment has been done with the participation of affected parties. In
Jengka 7, the last SIA conducted in 10.1.2013. Settlers are 398. Survey
conducted for 97 randomly. Given to stakeholder & non-settlers [youth,
teachers, workers FTP, government, neighbours, shop-owner etc.]. For 2013;
the survey form has been distributed to employee and settlers. Describes the
issue on:
Local amnesties
Support business
Social and Religious
Social amenities
ASA 2 6.2 Procedure ML-1A/L2-PR3 (0) dated Mar 2012 on Consultation, Participation &
Communication evident for the purpose of open and transparent methods for
communication and consultation between growers and/or mills, local
communities and other affected or interested parties. SOP for Consultation
and communication is divided into internal and external communication.
There is a flowchart available for the communication that to handle in order
to resolve it.
For internally, communication can be made through morning row call and
notice board in the mill area. Workers also can make communication from
workers union meeting. For external stakeholders, communication can be
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made in any medium such as through media, suggestion box and complaint
logbook and from HQ in KL.
In the mill, personnel available; Mr Nor Fadli b. Toha; letter of appointment
dated 10.5.2014 with the roles and responsibilities for these issues. In Felda
Jengka 7, the personnel available; Mr. Fahzan Shahmi; appointed dated
22.1.2014. In Felda Jengka 2, appointed person is Mohd Zairi on 26.2.2011.
Sighted the stakeholder list in mill dated 10.10.2013, that workers [87]; gov
[17], FFB supplier [57], supplier [22], internal security [4], Village head [4].
ASA 2 6.3 To comply with SOP Manual Lestari 1A (ML-1A/L2-PR4 (0) dates on March
2012 each complaint will be taken action within 7 days and issue resolved in
14 days from the complaint date. System was found to be open for any
affected parties by implementation of SIA form and stakeholders meeting by
the management. Documentation sighted for dispute and resolve stated in
procedure ML-1A/L2-PR4 (0) dated Mar 2012. The procedure including the
flow chart how the disputes is refer to and to give responses in timely
manner. The scheme has Visit Manager activities.
In the mill, only DOE & DOSH visit recorded as part of legal compliance. 4
complain registered for since 2014. Last complain registered on 21.7.2014 for
house repair. Repaired dated 23.7.2014.
In Felda Jengka 2, the scheme has Visit Manager activities. Sighted about 40
visits to settlers done in a month August 2014 and recorded. 7complaints
registered for Jan Aug 2014. Last issue registered on 15.8.2014 on pruning
job not satisfactory by Siti Aminah [settlers]; the managements has
monitored the pruning and do fertilizing job dated completed 5.9.2014.
In Jengka 4 Estate, a complaint book is available at the office where it is open
to all the stakeholders to lodge any complaint. Moreover, complaint box is
also available at the public area such as mosque. The time taken to resolve
any complaints is within two weeks as stated in the SOP. Ex: 12/2//14,
complaint by Mr Ismail regarding the harvesting work done by FTP. The
complaint being attended by manager on 13/2/14.
ASA 2 6.4 No negotiations concerning compensation for loss of legal or customary rights
is as per this assessment period [this land where the Mill stand s belong
Government [given to the management.]. ML-1A/L2-PR12 (0) Mac 2012 for a
procedure for identifying legal and customary rights and a procedure for
identifying people entitled to compensation.
History and documents of the development of Complex Felda Jengka 3 under
FGVP do not show any evidence that there was a loss of legal or customary
rights which would have led to a necessary, consequent compensation or that
any compensational claims would be open and/or evident.
ASA 2 6.5 No foreigner in the mill employments. Syarat-syarat perkhidmatan Felda
handbook sighted for the employment terms and conditions. Workers
understood contract, terms & condition evident. Minimum pay of RM 900/=
as per the government regulation for monthly paid worker sighted and
verified.
In the mill, sampled and interviewed Mustapha Kamaluddin Press [Local];
Bukhari Ismail Boiler man [Local]. Pay wages & slip evident; employee
understood the salary itinerary. Contract verified; local staffs have their
contract signed. No foreigner in the mill employments.
In Felda Jengka 7, seen 211 from 398 settler run by themselves. [Settlers do
their own work]. Some have workers to help them. Sampled and interviewed
Musa Latif [Block B1 Peringkat 001]; sampled for July 2014; gross payment
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RM 2310.56 [paid RM 1840/= as advance] the balance withheld for Deduction

JKKK and agriculture road in his field.
Sighted his FFB weighing slip in Mill dated 14.7.2014 for 4.63 tone [accepted
ref # A00021689]. 6 staff; 35 workers [FTP]; 2 contractor with 15 workers
were employed by Felda Techno plant to run the balance settlers farm.
Workers from Indonesia and India. Sampled and interviewed:
1. Mr Herizona [Indonesia] Aug 2014; gross payment Rm 1544.88.
Deduction for electric & Water RM 25
2. Contractor Koperasi Felda Kenanga [Jengka 7] Berhad. Evident of pays
lip to workers Ex: Mr Wan for Aug 2014 for RM 3364.15
ASA 2 6.6 In the mill, Leader Mr. Mahsan b Yaakob working as Loading Ramp Operator.
Exco, Hj Ibrahim Hamid; works as Area Quality Supervisor who represent
Workers Union all the Mill in Kuala Terengganu area sighted working here.
The company was conducted meeting with labur union once a year. The latest
meeting with labour union[internal] on 30.5.2014 sighted, 7 committee
representative attended their own committee members; Dated 25.5.2014;
sighted meeting minutes between workers union leader and Mill
management; Mr. Hj Ismail Hussin on the issue raised. Documented minute of
meetings of the main trade unions with the management is evident.
In Felda Jengka 7, Leader Mr. Haron Omar, settler as Head of village. Felda
conducted meeting with JKKK once a month. The latest meeting with JKKK;
dated 3.1.2014; sighted meeting minutes between JKKK leader and Felda
management. Issue were welfare gotong royong and religious activities. The
policy of freedom association statement sighted approved by Mohamed Emir
Navami President & CEO of FGV dated 1.6.2014.
ASA 2 6.7 Children are not employed or exploited. Minimum age indicated at 18 years
old in the organization Child policy approved by Mohamed Emir Navami
President & CEO of FGV dated 1.6.2014. In the mill, the recently appointed
worker is Mr. Mohd Syazwan Bukhari (birth on date 14.4.1992) [start work on
2.5.2014] at age of 22 years 1 months as Press operator. In Felda Jengka 2,
based on interview with Mr Zaidi, there is no workers below 18 years old is
working with the settlers.
ASA 2 6.8 A policy of Equal Opportunities is established approved by Mohamed Emir
Navami President & CEO of FGV dated 1.6.2014. No new promotion or
demotion registered as per this audit period. A policy of Equal
Opportunities is established. Wage records show that wages are the same
and interviews confirmed that there is no discrimination. No new
advertisement sighted. Previous advertisement by Mill Manager for General
Workers; dated 1.12.2012 Felda Jengka 3 POM which doesnt include any
discrimination criteria.
ASA 2 6.9 The company has policy regarding sexual harassment and violence &
reproductive rights approved by Mohamed Emir Navami President & CEO of
FGV dated 1.6.2014. Sighted the Gender Committee Chart and its supply base
organization chart. A grievance mechanism evident through womens
association.
According interview with workers and document review of monthly checklist
for women workers, not any sex harassment and violance which has been
happened. This is being implemented by forming a gender committee and
procedure to handle complaint by gender committee is available in Manual
Lestari 1A, document no ML-1A/L2-PR10 (0), last update on March 2012.
In the mill, a grievance mechanism evident through womens association call
Kelab Keluarga Dayabudi. Pn Hamidah Hamid [Chairwoman]; Ms Siti Zainah
[Secretary] were interviewed. Appointed as representative for Woman
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[Gender] Committee. Meeting with women committee dated 15.6.2014 for

Annual meeting and discussed on appointment of gender committee. And
activities on sexual harassment, breastfeeding.
In Jengka 7, interviewed Ms Fatimah Mohamad; as Chairwoman of Women
Committee. Meeting with women committee & minutes meeting dated
4.7.2014 available.
ASA 2 6.10 In the mill, seen the pricing of FFB is followed by actual MPOB pricing system.
Online system from Felda HQ is seen. A daily review and update does
guarantee a clear and transparent procedure, complete records are available.
Prices are displayed at the mills weighbridge - notice board for public
information [FFB]. 1% @ MT / for RM 25.50 for internal and external RM
19.50 for FFB on 6.9.2014 for East Region.
The contract between Mill and contractor/ supplier evident. Contract for
Brave field Sdn Bhd; offer letter ref J3/187/2014; offered through SPK#
3300989452 dated 7.8.2014 for replacing Weighbridge Indicator. Sighted
Invoice from contractor #7931 dated 13.8.2014; paid accordingly dated
25.8.2014 for RM 8325.00/=. Cheque of MBB 040213. As the Felda has no
intervention with settlers, no direct contractor taken for any job. Construction
contractor dealt by District Office [Wilayah].
The document review of FFB payment to Settlers/ Contractors; is confirmed
that all payments have been made in a timely manner.
ASA 2 6.11 In the mill, budgeted for recreation activity: RM 5000/=; Welfare of non-
employees RM 6000/=; Welfare of employees RM 9000/=; Dinner Occasion
RM 5000/= etc. Total RM 19400/=. Sighted donation done:
1. Non-employee accident - RM 140/=
2. Welfare for Bomba: RM 100/=
3. School Camp Day: RM 300/=
In Jengka 7, sighted donation for Educational purposes; Donation for single
family on breadwinner passed away.[Tom Mohd Jais dated 28.4.2014 RM
10000]and for Army Pensioner RM 150 /=
Budgeted for recreation activity and Welfare of employees RM 5050/=; non
settlers RM 4764/=; Maintenance of Housing complex Budgeted RM
38000/=. Maintenance of Administration complex Budgeted RM 50500/=
In Felda Jengka 2, sighted donation for Educational purposes to Ms Nurlianan
for RM 1000/=. Others such as Donation for single family on breadwinner
passed away and help for medical expenses sighted. Budgeted for recreation
activity and Welfare of employees RM 33250/=. Maintenance of Housing
complex and maintenance of Administration complex sighted.
In Jengka 4 Estate, sighted payment for:
Death donation RM 10,000 for Mr Ibrahim. Payment received by his
wife, Mrs Fesah on 26/8/14.
Education donation to Kelas Maahad Tahfiz, RM 380.00 on 20/5/14.
Principle 7: Responsible Development of New Plantings
Criterion by
Summary There were no new plantings carried out.
Audit
ASA 2 7.1 Neither new planting nor extension of existing one seen during this audit.
Replanting program in planned for period of 2018 - 2021. There is a SOP
established for new planting. The management claimed there is no oil palm
extension in Malaysia.
ASA 2 7.2 New planting not applicable however the agronomists have prepared the
annual soil & leaf sampling and topographic informations for current estates.
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Topographic information for the existing estate sighted along with latest GPS
Survey.
ASA 2 7.3 There is a primary forest [Hutan Simpanan Pia] sighted within this estate
perimeter. As this is a larger Felda Scheme area in Malaysia, therefore all
the estates are eventually neighbors to the others. HCV 2 and 6 areas
identified. As there is no new planting applicable, therefore formal HCV
assessment not evidence.
ASA 2 7.4 Agronomist annual report on "Oil Palm Manuring Recommendations
2014/15 sighted with estate's geographical condition. No peat land and due
to no hilly and sloping areas, therefore terracing not applicable.
The annual agronomist report will be used as guideline for existing estate
mature palm management and for replanting.
ASA 2 7.5 As there is no new planting applicable, therefore formal HCV, EIA and SIA
ASA 2 7.6 Neither new planting nor extension of existing one documented and seen
during this audit. Replanting program in place for period of 2018 - 2021. As
there is no new planting applicable, therefore formal HCV, EIA and SIA
No negotiations concerning compensation for loss of legal or customary
rights are as per this assessment period. Based on the land title, it leases for
99 years, therefore no compensation issues involved. Since the RSPO
certification date, there isn't any issues raised by stakeholders during
stakeholder meetings.
ASA 2 7.7 Felda has a zero burning Policy and SOP-09 that seen effectively documented
and communicated among all the interested parties. The upcoming replanting
schedule to be in 2018-2021. During field visit not observed any open burning
in the operating units. Apart from the policy, Guidelines for the
implementation of the ASEAN policy on zero burning used for reference.
ASA 2 7.8 Neither new planting nor extension of existing one documented and seen
during this audit.
Principle 8: Commitment to Continuous Improvement in Key Areas of Activity
Criterion by Sighted continuous monitoring, review of activities and development are
Audit implemented along with action plans that allow demonstrable continual
Summary improvement in key operations such as in minimizing use of certain
pesticides, environmental impacts, maximizing recycling and minimizing
waste or by-products generation, pollution prevention plans.
ASA 2 8.1 In mill, the environmental impacts improvement plan is available in year 2014
QOHSE Objectives. The plan include to reduce 0.6 lit/MT diesel usage and to
reduce 0.5% of MRE/BTS emission. There are plan to maximize recycling such
as paper, plastic bottle and metal scrap. Sighted letter to all workers dated
6/1/2014 to maximize recycling. Recycle bin has been placed in the mill and
housing area. Pollution prevention plan is available as the environmental
impacts improvement plan. Memo dated 13.8.2014 for SIA survey. 26 out of
50 surveys were replied. Survey were done with youth [2], staff [16], office
[4], businessman [1], and local employee [3]. A document for SIA Report
[sample] is available. Last SIA conducted in 1.9.2014. The survey were
analysed and found. In estates, programs to reduce chemical usage are
sighted. Management plan has been established to reduce chemical used.eg:
introduction of Barn owl. Details of expenditure were in Budget 2013/2014
for amenities & welfare.
4.3 Non-conformity Raised During this Audit and Any from the Previous Year, if applicable
This section gives an over view of new or revised non-conformities raised during this audit and of action taken
to close out non-conformities raised during the previous audits, if applicable
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If a minor-non-conformity raised at the last audit, is not closed out, then this will be raised to Major
status and the company given 60 days to close this out.
The NC number is comprised of 2 parts to include the year in which the NC was raised as well as a
sequential number.
4.3.1 Non-Conformities Identified during this Audit

1 minor Non-Conformity Identified.
NON CONFORMITY REPORT

NC number: NC-01/2014
Client name: Felda Jengka 3
Date raised: 09/09/2014
Major or Minor
Minor:
Raised by: Mahas
Aspect of standard: 4.7.1
A health and safety policy, which is implemented and monitored. Companies to provide the appropriate PPE
at the place of work to cover all potentially hazardous operations such as pesticide application, land
preparation, harvesting and if used, burning. Workers trained in First Aid should be present in both field and
mill operations.
Evidence of non-conformity:
As per site visit (Jengka 7 Estate) during period of audit. Noted that harvesting workers do not to use/wear
their PPE. The harvesting workers (Jalaludin-9months works) did not get the safety helmet. Then First Aid
Training records is not available and also the Fire Extinguisher was expired (25/08/2014- Jengka 2 Estate).
Lead Assessor signature:
Date: 05/09/2014
Proposed corrective action / improvement action by company.
Timeline for conformance: before next surveillance date

Review of corrective /improvement action:
Date:
4.3.2 Non-Conformity Identified during the last ASA, not applicable for MA
Non-Conformities identified in previous audit. [11 Minor NCs]. The Lead Auditor has verified the effectiveness
of the replied corrective action and found satisfactory.

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NC number: 2013-NC-05
Client name: Felda POM Jengka 3
Major or Minor: Minor
Raised by: Simon
Aspect of standard: - 6
A specific grievance mechanism is established.
A grievance mechanism procedure evident. The committee fails specifically address concerns of women on
matters such as; training on womens rights, counseling for women affected by violence. Nor the activities of
the committee documented.
Auditors signature:
Date: 05/09/2013
Notifications and Training has been provided for " Gender Committee ".

Review of corrective /improvement action: Effectiveness of CA verified and records are sighted during this
audit and found satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Aspect of standard: - 6.9
A policy to prevent sexual harassment and all other forms of violence against women and to protect their
reproductive rights is developed and applied.
The company has policy regarding sexual harassment and violence only. The policy to protect their
reproductive rights is yet to develop; but is applied in the daily practice. Policies however were not publicly
displayed; communication on the policy is lacking. The policy is hanged only at office.
Auditors signature:

Tel: +603-3377 1600 / 1700
Date: 05/09/2013
Policy has been communicated to the workers and the freedom of such policy. Policy is now displayed at the
notice board.

Review of corrective /improvement action: Effectiveness of CA verified and found satisfactory through
interviews.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
The employer respects the right of all personnel to form and join trade union of their choice and to bargain
collectively. Where the right to freedom of association and collective bargaining are restricted under law, the
employer facilitates parallel means of independent and free association and bargaining for all such personnel.
A published statement in local languages recognizing freedom of association.
The policy of freedom association statement doesnt mention clearly in policy. The employer respects the
right of all personnel to form and join trade unions of their choice and to bargain collectively. Policies were
not publicly displayed; communication on the policy is lacking.
Auditors signature:
Date: 05/09/2013
Policy has been communicated to the workers and the freedom of such policy. Policy is now displayed at the
notice board.

Review of corrective /improvement action: Effectiveness of CA verified and found satisfactory through
interviews.
Date: 06/09/2014
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Major or Minor
Minor:
Raised by: Simon
Aspect of standard: - 5.1.2: Environmental improvement plans to mitigate the negative impacts and promote
the positive ones, is developed, implemented and monitored.
Environmental impact assessment has been conducted 11 February 2013 as other plantation. However in
Ulu Jempol the environmental impact assessment was done without consultation with local communities.
Mitigation plan has been established. However in Ulu Jempol no records of the monitoring maintained.
Auditors signature:
Date: 05/09/2013
To conduct impact assessment.

Review of corrective /improvement action: Effectiveness of CA verified and evidence of local communities
involvement sighted during this audit and found satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Aspect of standard: - 1.1.1: Records of requests and responses must be maintained.
No implementation evidence of above SOP with the record or document of request and response is maintained.
All the request and response is treated verbally and not been recorded effectively. Indicator 6.2 in SOP mention
to method to handling request and response.
Auditors signature:
Date: 05/09/2013

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To prepare a visitor logbook to record , including feedback from the complainant after the action taken.

Review of corrective /improvement action: Effectiveness of CA verified during this audit and found
satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Aspect of standard: - 1.2.1: Documents that must be publicly available.
No mechanism in place to determine what the confidential documents are and what can be exposed publically.
Auditors signature:
Date: 05/09/2013
Prepare Home Farm Budget Formulation and Administration for 2014 and 2015.
Prepare Summary Revenue Estimates for 2014 and 2015.

satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
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Raised by: Simon

Aspect of standard: - 2.1.2
Evidence of compliance with relevant legal Indicators, whereby the certified unit responsible to monitor these
will also be responsible to track and update changes.
There was inconsistence annual review method observed in the legal and other requirements master list as
seen some of the requirements indicators which expired in year 2010 and 2011 remain appears in the current
master list dated 20/11/2012.
There is no documented evidence of Notification of New Amended Legal and Other Requirements form
FPI/L4/QOHSE-2.2 used for revisions made on 20/11/2012. This is against the requirement spelled in
procedure FPI/L2/QOHSE-2.0 dated on 02/01/08.
Auditors signature:
Date: 05/09/2013
Assessment for the year 2013 has been made . Notification of new legislation will be announced where
necessary.

satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Identification and assessment of HCV habitats and protected areas within landholdings; and attempt
assessments of HCV habitats and protected areas surrounding landholdings.
HCV assessment has been carried out by the management and areas that identified as HCV as follow
1) HCV 1-Reserve forest area, reserve forest is outside the plantation area.
2) HCV 4.Sungai Jempol River it is boundary of the plantation area.
3) HCV 2-Endangered species area.
4) HCV 6-Mosque.
However the sighted HCV assessment was not done in accordance to HCV Toolkit. In addition there was no
public consultation was carried out in the assessment process.
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Auditors signature:
Date: 05/09/2013
HCV assessment carried out and updated. Interviews carried out with internal & external stakeholders.

Review of corrective /improvement action: Effectiveness of CA verified and found satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Growers and millers provide adequate housing, water supplies, medical, educational and welfare amenities in
accordance with Workers Minimum Standard of Housing and Amenities Act 1990 (Act 446) or above, where
no such public facilities are available or accessible.
Assessment of all the dormitory workers employed by Felda provided with NOT reasonable standard of living /
housing. Site visit to migrant workers dormitory:
Sanitation-NG
Repairs not carried out
Un- authorize extension
Living condition [ 7 workers staying in 1 cabin]; not enough ventilation noticed also dirty
Auditors signature:
Date: 05/09/2013
Workers housing are now renovated and proper facilities are prepared.

Review of corrective /improvement action: Effectiveness of CA verified through site visit and found
satisfactory.

Tel: +603-3377 1600 / 1700
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Aspect of standard: - 4.4.3: Outgoing water into main natural waterways should be monitored at a
frequency that reflects the estates and mills current activities which may have negative impacts (Cross
reference to 5.1 and 8.1).
No water analysis carried out for river passes through the smallholders plantation.
Auditors signature:
Date: 05/09/2013
Provide Water Analysis Report Tube well. Provide Sample Analysis Report River Water Entry and Exit

Review of corrective /improvement action: Effectiveness of CA verified and evidence sighted during this audit
and found satisfactory.
Date: 06/09/2014

Major or Minor
Minor:
Raised by: Simon
Annual medical surveillance as per CHRA for plantation pesticide operators.
As per legal requirement, there was no medical surveillance carried out in year 2012. Last medical surveillance
dated on 2011 by authorized medical practice (Health and Safety) registration no. 127/669/1(387).
Auditors signature:

Tel: +603-3377 1600 / 1700
Date: 05/09/2013
Medical report has been updated and all direct employees already do medical check.

Review of corrective /improvement action: Effectiveness of CA verified and found satisfactory.
Date: 06/09/2014
4.3.3 Observations Identified during this audit

2 observations found in this audit.

Major or
Observation
Minor:
Raised by: Mahas
Aspect of standard: 1.1.1 There shall be evidence that growers and millers provide adequate information on
(Environmental, social and/or legal) issues relevant to RSPO Criteria to relevant stakeholders for effective
participation in decision making.
Scheme managers should ensure that appropriate systems are in place for their smallholders to comply with
legal, SIA and EIA.
Date: 09/09/2014

Major or
Observation
Minor:
Raised by: Mahas
Aspect of standard: 6.1.2 There shall be evidence that the assessment has been done with the participation of
affected parties.

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SIA conducted randomly. At some times, the survey percentage doesn't suit the probability of the overall
participant which includes governmental, youth, old people, supplier, and other interested parties.
Date: 09/09/2014
4.4 Issues that were raised during the Stakeholder Consultation, if any
Stakeholders were either informed by the client or by Control Union via the RSPO website.
For Main Assessments, a 30 day Stakeholder consultation announcement is published on the RSPO website
prior to the audit. The same announcement is circulated by the client prior to the audit
For subsequent Annual Assessments, it is based on stakeholders reading the approved public summary
reports available on the RSPO website, the clients procedures in receiving on-going feedback or if feedback
was sent directly to Control Union prior to an audit or thorough RSPO complaints procedures.
During each assessment, the audit team will review the companys implemented procedures in receiving
feedback and will execute field visits and interviews. Not limited to the following questions, any feedback
received is reviewed and summarized in this summary report for either Part 2 Partial Certification or Part 4
Assessment Findings above or noted below, if applicable:
1. Do you have any remarks on the RSPO standard?
2. What is your relation with the applicant?
3. Are there any plantation or mill management practices that affect you?
4. Do you consider any management is in conflict with the RSPO principles and criteria?
5. Do you have any suggestions for management?
6. Are you aware of any HCV in the plantations or in adjacent land?
7. Are you aware of any endangered or rare species?
8. Are there any adverse (or positive) effects on local communities?
9. Additional comments?
11. Do you have any comments about the assessment team and would you like to meet with them?
12. Do you have any comments for the clients management of any other plantations?
Subject raised Company response and Audit team findings
proposed action to be taken
refer to PART 2 and PART 4 refer to PART 2 and PART 4 refer to PART 2 and PART 4
PART 5: RSPO SUPPLY CHAIN CERTIFICATION

The palm mill mentioned in the scope of the audit was audited against the requirements of the following:
RSPO Supply Chain Certification Systems. November 2011
RSPO Supply Chain Certification Standard. November 2011
5.1 POM Included In The Scope Of The Audit

Name Mill
Location Supply Chain Model
Palm Oil Mill Capacity
(POM) MT/Hour Address (IP or SG or MB)
Felda Kilang Sawit Jengka 3,
Felda Jengka 3 Palm oil
54 26400 Bandar Jengka, Pahang. SG
mill
Malaysia.

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5.2 Confirmation Of The Companys Summary Of Annual Certified Volume Of RSPO Certified Palm Oil And
Palm Kernel Over A Specified Period
Product
CPO (MT) PK (MT) Specified 12 month period
CU Code
POM 1 60,766 15,952 Forecasted volumes between Sept 2014 to Aug 2015.
5.3 Summary Report Including A Brief Description Of The Scope Of Certification

A full RSPO SCCS certification audit was used during this annual assessment and the findings support the
certification based on supply chain model listed above.
5.4 Monthly Records of Certified and Uncertified FFB Received Since the Last Audit
This is an Annual Surveillance Assessment, the figures used are since the last audit.
No MONTH-YEAR Certified Supply Bases (MT) Uncertified Supply Bases (MT), if any Total (MT)
1 Sep-13 32127.72 899.43 33027.15
2 Oct-13 32223.70 440.14 32663.84
3 Nov-13 29230.04 449.91 29679.95
4 Dec-13 25343.89 352.14 25696.03
5 Jan-14 22491.02 - 22491.02
6 Feb-14 16489.06 - 16489.06
7 Mar-14 19212.71 - 19212.71
8 Apr-14 20938.71 - 20938.71
9 May-14 22794.42 - 22794.42
10 Jun-14 19554.60 - 19554.60
11 Jul-14 21122.41 - 21122.41
12 Aug-14 27348.43 - 27348.43
TOTAL 288876.71 2141.62 291018.33
Note: From January 2014, this mill is upgraded from MB to SG.
5.5 Monthly Records of Certified CPO and PK Produced Since the Last Audit
st
If this is the 1 Main Assessment, the figures used are from the last 12 months.
If this is an Annual Surveillance Assessment, the figures used are since the last audit.
No MONTH-YEAR Certified CPO (MT) Certified PK Total (MT)
1 Sep-13 6718.33 1832.72 8551.05
2 Oct-13 6730.05 1837.77 8567.82
3 Nov-13 6163.85 1631.12 7794.97
4 Dec-13 5254.17 1472.10 6726.27
5 Jan-14 4578.58 1348.08 5926.66
6 Feb-14 3452.17 972.35 4424.52
7 Mar-14 3644.95 1044.15 4689.1
8 Apr-14 4258.05 1220.84 5478.89
9 May-14 5275.76 1369.22 6644.98
10 Jun-14 4136.91 919.98 5056.89
11 Jul-14 4628.08 1083.39 5711.47
12 Aug-14 5715.84 1677.5 7393.34
TOTAL 60556.74 16409.22 76965.96
Note: From Sept 2013 to Dec 2013, sales involves MB model.

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5.6 Records of Certified CPO & PK Sold under Green Palm to Buyers since the Last Audit, if Any
If this is the 1st Main Assessment, the figures used are from the last 12 months.
The transactions were sighted form the clients registered Green Palm Account.
Certified CPO Certified PK
No Buyers Name Green Palm Trading No
(MT) Sold (MT) Sold
1 5479/4128/7374 600 -
2 5495/4122/7406 1400 -
3 5692/4332/7843 1500 -
4 6299/4618/8519 2050 -
5 6271/4619/8521 500 -
6 6325/4617/8538 450 -
7 6331/4663/8608 2000 -
8 5118/4665/8611 2000 -
9 6564/4817/8878 3000 -
10 6511/4838/8902 500 -
11 6608/4836/8912 2000 -
12 6630/4873/8953 5000 -
13 6743/4961/9115 3000 -
24,000 -
5.7 Records of Certified CPO & PK Sold under UTZ eTrace to Buyers since the Last Audit, if Any
If this is the 1st Main Assessment, the figures used are from the last 12 months.
The transactions were sighted form the clients registered UTZ eTrace Account.
Certified CPO Certified PK
No Buyers Name UTZ eTrace Trading No
(MT) Sold (MT) Sold
1 Cargill Palm Products Sdn. Bhd. TR-f7a6dab7-fa8a 1525.81 -
2 Cargill Palm Products Sdn. Bhd. TR-e8f90af2-a23b 2282.27 -
3 Cargill Palm Products Sdn. Bhd. TR-ccff470b-ba61 479.03 -
4 Cargill Palm Products Sdn. Bhd. TR-e704ca8c-e0b8 491.20 -
5 Felda Iffco Oil Products Sdn. Bhd. TR-0a35d1da-fb89 283.05 -
6 Cargill Palm Products Sdn. Bhd. TR-6c7827c3-71cb 460.77 -
7 Cargill Palm Products Sdn. Bhd. TR-afecb431-d028 35.26 -
8 Cargill Palm Products Sdn. Bhd. TR-285e3d5f-7577 520.00 -
9 Cargill Palm Products Sdn. Bhd. TR-2afb76a6-824d 82.16 -
10 Cargill Palm Products Sdn. Bhd. TR-c7729eff-1683 500.00 -
11 Cargill Palm Products Sdn. Bhd. TR-3e8b157b-a83e 550.00 -
12 Cargill Palm Products Sdn. Bhd. TR-c5b2f2bc-bf86 750.00 -
13 Cargill Palm Products Sdn. Bhd. TR-c49632c8-6be3 750.00 -
Total 8,709.55
5.8 Non-Conformities Identified during this Audit

Timeline for compliance:
1. All non-conformances observed during an audit shall be classified as major since all requirements for
Supply Chain certification have to be met before granting certification.
2. For Main Assessments, all non-conformances shall be addressed satisfactorily by the operation before
certification may be granted by the certification body. If non-conformances are not addressed within three
(3) months of the audit, a full re-audit shall be required. The certification body shall assess the effectiveness
of the corrective and/or preventive actions taken before closing out the non-conformances.
3. For Annual Surveillance Assessments, non-conformances raised after the certification are serious (i.e. must

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be considered as a major) and the integrity of the RSPO Supply Chain Certification is at risk. A maximum of
one month is to be given to the certified client to satisfactorily address the non-conformance. The
certification body shall assess the effectiveness of the corrective and/or or preventive actions taken. Should
the nonconformance not be addressed within the one-month maximum timeframe, a suspension or
withdrawal of the certificate and a full re-audit may be necessary.
4. If no non-conformances are observed at an audit or when the corrective action plan has satisfactorily
addressed raised non-conformance(s), the client shall be recommended for (re-) certification.
Non-were raised during this audit.
NC Number: NA
Date:
Reference to standard:
Standard requirement:
Evidence of non-compliance:
5.9 Description of the Organizational Management Systems

Including organizations, management and operational systems to ensure compliance with the RSPO Supply
Chain Certification Systems and Standards as detailed above
This palm oil mill and its supply bases were audited against RSPO SCCS. The mill processing capacity is 54 ton
FFB per hour.
5.10Final Certification decision by Control Union for the RSPO SCCS Audit of the POM
Recommendations made: Yes
Summary of non- None Found
compliances:
Certification status of client: The POM included in the scope of this audit demonstrated full compliance with
the RSPO SCCS. With effect from the certification date given in the RSPOPC
certificate, this POM mentioned in the scope of this report is considered to be
certified in accordance with the RSPO SCCS.

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PART 6: CERTIFIED ORGANISATIONS ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY
6.1 Date of next ASA

The provisional date for the next ASA is: Aug 2015
6.2 Date for Closure of Non-Conformities

See sections above for details of NCs, if any
All major NCs to be closed by: 60 days from the issuance date
All minor NCs to be closed by: Before next surveillance audit
6.3 Signing by the Client

I the undersigned, being the most senior relevant management representative of the operation seeking or
holding certification, agree with the contents and audit findings as presented in this document .
I also confirm:
Acceptance of liability in execution of the instructions given.
That this company was made aware that the findings of the audit team are tentative; pending review and
decision making by the duly designated representatives of Control Union Certifications.
That during the closing meeting all agenda items was covered by the Lead Auditor.
Acknowledged by:
Name: Norazam Abdul Hameed
Position: General Manager
Date: 10 Feb 2015 Signature
6.4 Signing by the Lead Auditor

I the undersigned, being the Lead Auditor, confirm that this report is an accurate record of the findings and of
the closing meeting. I further confirm that the summary of the findings as presented in this report are a true
representation of the actual findings of the audit team.
Acknowledged by:
Name: Mahaswaran Maliyapan
Position: Lead Auditor
Date: 09/09/2014 Signature
6.5 Signing by the Certifier

I the undersigned, being the Certifier, confirm that the information and conclusions included in this report have
been prepared in good faith and that the certification decision has been based upon this information.
Acknowledged by:
Name: Simon Selvaraj
Position: Certifier
Date: 13 Feb 2015 Signature

Tel: +603-3377 1600 / 1700
PART 7: APPENDICIES
Appendix 1: Location Map for this Certification Unit

From 1.9, the location map(s)
Kilang Sawit Padang Piol
Kilang Sawit Jengka 8
Kilang Sawit Jengka 3

Tel: +603-3377 1600 / 1700
Location of the Supply Based
No Facilities and Supply Base

1 B Kilang Sawit Jengka 3 and Felda Jengka 3
2 C Felda Jengka 4
3 D Felda Jengka 5
4 E Felda Jengka 6
5 F Felda Jengka 7
6 G Felda Bukit Tajau
7 H Felda Ulu Jempol
8 I Felda Jengka 2

Tel: +603-3377 1600 / 1700
Appendix 2: List of Abbreviations

BRC British Retail Consortium
BOD Biochemical oxygen demand
CHRA Chemical Health Risk Assessment
CoC Chain of Custody
COD Chemical oxygen demand
CPO Crude Palm Oil
CSR Corporate Social Responsibility
CU Control Union
CUC Control Union Certifications
DOE Department of Environment
DOSH Department of Safety and Health
EFB Empty Fruit Bunch
EIA Environment Impact Assessment
ERT Endangered Rare or Threatened species
EU European Union
FFB Fresh Fruit Bunch
FSC Forest Stewardship Council
FSC COC Forest Stewardship Council Chain of Custody
FSC FM Forest Stewardship Council Forest Management
GGL Green Gold Label
GMP Good Manufacturing Practice
GOTS Global Organic Textile Standard
GTP Good Trading Practice
GPS Global Positioning System
HACCP Hazard Analysis and Critical Control Point
HIRARC Hazard Identification, Risk Assessment and Risk Control
HCV High Conservation Value
HCVF High Conservation Value Forest
IPM Integrated Pest Management
JAS Japanese Agricultural Standard
LTI Lost Time Injury
MDC MDC Publishers Sdn Bhd ( Company Name)
MSDS Material Safety Data Sheet
NC Non Conformity
OE Organic Exchange
OSH Occupational Safety and Health
OSHAS Occupational Safety and Health Assessment Scheme
P&C Principle and Criteria
PEFC Programme for the Endorsement of Forest Certification
PK Palm Kernel
POME Palm Oil Mill Effluent
PPE Personal Protective Equipment
RSPO Roundtable on Sustainable Palm Oil
RSPO NI Roundtable on Sustainable Palm Oil National Interpretation
SA8000 Social Accountability 8000
Sdn Bhd Sendirian Berhad
SIA Social Impact Assessment
SOCSO Social Security Organization
SOP Standard Operating Procedure
USDA/NOP United States Department of Agriculture National Organic Program
MT Metric Tones
WHO World Health Organization

Tel: +603-3377 1600 / 1700

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Jengka 3 ASA 2-CU826788-Felda Jengka 3 POM-Malaysia - Final-2014

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RSPO Principles & Criteria

Annual Surveillance Assessment Report

RSPO PRINCIPLES & CRITERIA

Control Union Certifications

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 1 of 54

PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT .............................................................. 4

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 3 of 54

PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT

1.1 Company and Contact Details

1.2 RSPO Membership & Certification Details

1.3 Annual Surveillance Assessment Details

1.4 Assessment Type

1.5 Location of the Palm Oil Mill

1.6 Palm Oil Mill Output and Approximate Tonnages Certified

265,500 55,755 14,470 291,018 60,556 16,409 282,630 60,766 15,952

1.7.1 Location of the Supply Base

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 5 of 54

1.7.3 Conservation and HCV Area (Ha)

1.7.4 Percentage of Planted Oil Palm by different Age Ranges

1.8 Progress of associated Smallholders or Out-growers, if applicable to this assessment

1.9 Location Map for this Certification Unit (See Appendix 1)

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 6 of 54

PART 2: PARTIAL CERTIFICATION

2.1 Management Structure

2.2 Non-compliance Identified with 2.1 Above

2.3 Summary of the Time Bound Plan

2.4 Un-Certified Units or Holdings

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 9 of 54

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 10 of 54

FTP Palong Timur 1

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 11 of 54

F Nitar 1 Certified on 13hb Jun

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 14 of 54

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 15 of 54

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 16 of 54

2.5 Summary of the findings for Partial Certification

2.6 Partial Certification Audit Agenda

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 17 of 54

PART 3: AUDIT PROCESS

3.1 About the Certification Body

3.2 Audit Team

3.2.1 Qualifications of the Lead Auditor

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 18 of 54

Correct use of RSPO trademarks. Yes

3.2.2 Qualifications of the Assessment Team

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 19 of 54

Economic issues. Mahaswaran Quality, environment and OHSAS Lead auditor.

3.3.2 Assessment agenda for this Audit

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 21 of 54

Auditors preparation for closing meeting. Additional field visits

PART 4 ASSESSMENT FINDINGS

4.1 Lead Assessors Summary and Recommendation for Certification

Name: Mahaswaran Maliyapan

4.2 Summary of the findings by Principles and Criteria

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 22 of 54

Principle 1: Commitment to Transparency

RSPOPC-SUM-REPORT.F01 MAY 2014 Page 23 of 54

Principle 2: Compliance with Applicable Laws and Regulations

KER% 5.50 5.50

There is no replanting program in the next 5 years. Next replanting will be on

Mengumpan Tikus di Ladang Sawit MLSL [ED.2] Sec.4 [1.0]

FTP 736.3099 136 Kieserite 3.10 28/04/14-