Doug Richardson

Lees Summit, MO 64082

(816) 377-4188
dougrichardson66@gmail.com

Executive Summary
Accomplished business leader and entrepreneur with more than 20 years of experience producing results
in the energy, refinery, waste management, environmental, manufacturing, and distribution industries.
Achieved significant bottom-line results by developing and executing strategy, managing the key drivers
of the business, and building strong relationships with customers and business partners. Skilled strategist
who has successfully increased organizational value through the development of targeted business plans.
Strong tactical leader with broad foundation of experience across nearly every functional area of the
business, including sales, marketing, operations, distribution, finance, inventory management, facilities
management, and risk management. Talented entrepreneur and business partner who leveraged broad
business acumen to develop start up businesses and established businesses.
P&L Responsibility Leadership Customer Service
Sales & Marketing Expertise Business Planning Supply Chain Management
Operations Management Regulatory Management Facilities Management
Multi-Location Management Contract Management Risk Management

Career Highlights
Entrepreneurial Leadership/Business Planning
Leveraged broad business acumen to develop and implement business strategies leading to
significant growth in profitable revenue, improved operating performance, and enhanced brand
awareness.
Successfully led and developed teams of up to 40 employees, including overseeing
organizational planning, selection, performance management, and employee development.
Sales & Marketing
Implemented sales strategies resulting in profitable revenue growth for companies, divisions, and
individual business units, including implementing initiatives in the areas of market research, new
market penetration, new product introductions, marketing and promotion management, pricing,
and customer relations. Successfully identified new product line and markets that resulted in an
additional $1.5M of annual revenue.
Operational Expertise
Operational successes include improving operating performance, reducing expenses, establishing
key vendor/supplier relationships, negotiating and managing contracts, improving inventory
management systems, implementing technology/operating systems, and mitigating operational
risk. Successes include implementing a new routing program that reduced logistics/distribution
costs by $0.30/gallon, and reducing inventory shortage from 10% to 3%.
Multi-Location Operational Management
Successfully managed teams across 7 branch locations, including responsibility for P&L,
business development, operations management, inventory, regulatory compliance, risk
management, and customer service.
Risk/Regulatory Management
Initiated and led numerous regulatory and compliance initiatives, including ensuring compliance
with EPA, OSHA, DOT, KDHE, Homeland Security, and other state and federal regulations.
 Page 2 - Richardson

Professional Experience
RS Used Oil Services, Kansas City, KS 2001-2016
Regional/District Manager (2008-2016)
Branch Manager (2002-2008)
Sales Representative (2001-2002)
Led P&L responsibilities for multi-location company in the used oil management industry,
including oversight of sales, operations, supply chain management, risk management, regulatory
and compliance, safety, and customer service.
Created business development strategies that led to significant profitable revenue growth and the
development of long-term customer relationships.
Developed and led operational infrastructure for 7 locations, including developing policies &
procedures, managing logistics and supply chain activities, improving processes, managing
expenses, managing inventory, creating operating metrics and reporting systems, and providing
industry leading customer service.
Oversaw company risk management, compliance, environmental, and safety functions, including
ensuring compliance with EPA, OSHA, DOT, KDEH, and other state and federal regulations,
managing environmental audits and incidents, and developing company-wide safety programs.
Managed teams of up to 40 employees.

HyVee Grocery Store, Lees Summit, MO 2000-2001

Assistant Manager
Managed grocery departments, including customer service, inventory, sales, merchandising,
scheduling, and team management.

Safety-Kleen Corporation, Independence, MO 1989-1999

Branch Automotive Sales Manager
Led sales, marketing, operations, and service functions for successful company division.

Wyandot Paper Supply, Kansas City, KS 1989

Sales Representative

Education & Development

North Eastern Oklahoma State University, Tahlequah, OK
Bachelor of Science (BS) in Business Administration

Other Development
Comprehensive training in areas such as leadership, business planning, quality/process
improvement, financial analysis, marketing, regulatory/compliance, safety, and industry-specific
topics.