1 1
Non-
Teaching
Teaching
Observe 6.80 4.81
d
Indirect 6.57 4.98
Direct 4.73 3.81
3. Accidental Puncture or
Laceration
Non-
Teaching
Teaching
Observe 1.87 1.99
Assignment 5.1 2
d
Indirect 1.93 1.92
Direct 1.92 1.91
4. Postoperative Wound
Dehiscence
Non-
Teaching
Teaching
Observe 3.13 2.05
d
Indirect 2.64 2.28
Direct 2.67 2.29
HOSPITAL The reports that are 1.Responsiveness of hospital Staff * The HCAHPS survey contains 21
CONSUMER compiled by HCAHPS NYS 2016= 62 patient perspectives on care and
are intended to portray 2.Cleanliness of Hospital patient rating items that encompass
ASSESSMENT OF
the patients' perspectives Environment NYS 2016= 69 nine key topics: communication with
HEALTHCARE on hospital care. 3.Hospital Rating NYS 2016= 64 doctors, communication with nurses,
PROVIDERS AND 4.Recommend the Hospital NYS responsiveness of hospital staff, pain
SYSTEMS 2016= 66 management, communication about
(HCAHPS) medicines, discharge information,
cleanliness of the hospital
environment, quietness of the hospital
environment, and transition of care.
The survey also includes four screener
questions and seven demographic
items, which are used for adjusting
the mix of patients across hospitals
Assignment 5.1 3
NATIONAL The reports that are 1. Adult BMI Assessment = .49 *The surveys are designed to capture
COMMISSION compiled by the NCQA 2. Care for Older Adults = .32 accurate and reliable information from
are intended to provide consumers about their experiences
FOR QUALITY
healthcare consumers 3. Controlling High Blood Pressure with health care. There are four
ASSURANCE with information versions that can be administered to
= .96
(NCQA) regarding the cost and adults and children in commercial and
effectiveness of 4. Comprehensive Diabetes Care = Medicaid plans. The surveys include a
organizations for which .26 core set of questions, with some
they will acquire services. questions grouped to form
composites, or summary results, of
key areas of care and service. (Quality
Compass, 2016)
*** It should be noted that many of the agencies that monitor the indicators for patient outcomes work in collaboration with the CMS
and AHRQ.
Assignment 5.1 4
References
Re-Engineered Discharge (RED) Toolkit. (2013, March). Retrieved from Agency for Healthcare Research and Quality:
http://www.ahrq.gov/professionals/systems/hospital/red/toolkit/redtool6.html
Quality Assurance. (2016, August). Retrieved from Hospital Consumer Assessment of Healthcare Providers and Systems:
http://hcahpsonline.org/home.aspx
Quality Compass. (2016, August). Retrieved from National Commission for Quality Assurance.
LaTour, K. M., Eichenwald Maki, S. M., & Oachs, P. K. (2013). Health Information Management Concepts, Principals, and Practice
Fourth Edition. Chicago: AHiMA.