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Career Objective

Currently seeking new and challenging position in dynamic environment. I possess excellent
communicative skills and am fluent in both English and Dutch. I like to be proactive and not
wait for opportunities to arise but create them myself. Any job which allows me to interact with
people and customers is made for me. And my special interest lies in assisting people with their
needs, whether it be through sales and administration or customer service.

Job experience

2011 - 2012 Sales Assistant, Zara (Inditex)


s-Hertogenbosch, The Netherlands
Welcome and advise customers to find the goods and
products they are looking for
Being responsible for processing cash and card payments
Stocking shelves with merchandise
Answering queries from customers
Be involved in stock control

2016 - current Facilities employee / Commercial Cleaning, Hago


s-Hertogenbosch, The Netherlands
Work facilities to ensure that they meet the needs of the
organisation (offices, stores and other commercial
premises )
Cleaning, stocking and supplying designated facility areas
Performing and documenting routine inspection and
maintenance activities
Skills

Hospitality is my field of expertise. I like to make people feel at home and am


considered very easily approachable.

I am able to easily connect with the customer or individual. Communication is more


than speech, from body language to diligence when it comes to interacting are key.

My creativity is in constant development. I am able to assist in boosting any matter to


attract the audience necessary through my creativity.

I am a loyal employee. I aim to put professionalism and dedication ahead of everything.

Interests

I am most enthusiastic about travelling and learning. I enjoy reading books and researching any
personal topic of interest. I have been able to travel all around Europe and see many amazing
places, such as the Benelux, Germany, Spain, Norway, Sweden, Bosnia, Croatia and Turkey.

Languages

Mother tongue in Bosnian and I am fluent in both Dutch and English. I enjoy learning new
languages and am currently in the process of learning MSA Arabic.

Educational background:

2005 - 2010 Sint-Janslyceum


HAVO, Senior General Secondary
Education (SGSE)
s-Hertogenbosch, The Netherlands

2011 Koning Willem 1 College,


VAVO, Extended General Education
s-Hertogenbosch, The Netherlands

march 2017 - current T.E.F.L course (Teaching English as a Foreign Language)

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