Document Name: Procedure Code: MP/Exp.2-8 exports.

Review: a reference to ISO 90

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1. Purpose To monitor and document the marketing of products manufactured in Mex
ico for export to improve the knowledge of our products to our customers abroad.
There are two types of customers:
a) third export Clients: The client is in another country where there
There is an affiliated company and this is responsible for distributing and mark
eting our products in their territory.
b) Affiliated companies: Companies belonging to the Nestlé Group found in
other countries, which products. 2. Outreach) Product Line Pet food b) Units inv
olved
are responsible for the distribution and marketing of our
Demand Supply Planning, Intermarket, External Trade, Customer Service, Distribut
ion, Customer Sales Management. 3. Operating Policies
a) For use of this procedure requires the use of manual procedures
Purchasing Management.
b) All cases involving other than those listed in this proceeding,
will be reported to Purchasing Manager.
DEVELOP EMISSION CONTROL José Antonio Tapia Galicia Signature: July 10, 2007
CHECK NPPC Planning Signature: July 12, 2007
AUTHORIZES the Director-General Signature: July 14, 2007
Document Name: Procedure Code: MP/Exp.2-8 exports. Review: a reference to ISO 90
00 Page 2 of 8
4
Diagram of procedure.
Document Name: Procedure for export. Reference to ISO 9000
Code: MP/Exp.2-8 Revision: 1 Page 4 of 8
c) Description of the process sequence of steps 1 .- Proceed to load the box wit
h the order assigned. 2 .- I've been in the repayment system that the product is
available. 3 .- Send a file to CS specialist delivery services and charges with
the orders that have already been shipped. Activity Responsible
Store proceeds to load the box with the order assigned.
Store
Based on the program loads, Control Board makes the system returns corresponding
to the warehouse store 0217 Nestlé Exports to display available product in the
system.
Control Board
Control Board sent a file to the Customer Service Specialist with the delivery s
ervices and charges are for orders that have already been shipped to generate a
tax document and verify that the file has the correct information and cover the
load generated at 100% which corresponds each of the orders. The Customer Servic
e Specialist assigned to the product inventory of each order. • • If assigning i
nventory should contact Stock Control to correct the deviations. If you assign i
nventory will continue with the process of printing tax document.
Control Board
4 .- Assign inventory to each order products.
CS Specialist
5 .- You must inform the IMSP the total value of the load
The Customer Service Specialist will report to the Inter Market Supply Planner t
otal value of the load.
CS Specialist
Document Name: Procedure for export. Reference to ISO 9000
Code: MP/Exp.2-8 Revision: 1 Page 5 of 8
6 .- You must calculate the total cost of freight.
Inter Market Supply Planner to calculate the total cost of freight which include
s the cost of freight agreed with the transportation of cargo insurance. Inter M
arket Supply Planner submitted a request to amend the request that generated and
other costs to the Customer Service Specialist for review, orders must contain:
• • • • • • • Order number. Pro forma number format, you must respect the folio
. Correct price is based on the catalog that the customer has. The codes must be
properly discharged to the customer. The net weight of the order should match w
ith respect to the real. The costs of freight (sea and land) must be equal to th
e file indicating the costs. Customs costs must be correct based on what previou
sly estimated by the Intermarket Supply Planner. Legal texts in the document acc
ording to established standards.
Intermarket Intermarket Supply Planner Supply Planner
7 .- Send a request to amend the order q genre and other costs to CS specialist.
• 8 .- Yesterday the necessary modifications to each of the orders. 9 .- Da good
issue in the system. 10 .- Make a list of orders, delivery services and charges
created and submitted to billing.
The Customer Service Specialist proceeds to make the necessary changes in each o
f the orders set in the loading plan. Table gives good control issue in the syst
em. The Customer Service Specialist performs a list of commands,€delivery servic
es and charges created and sent to Billing to create invoices tax system.
CS Specialist
Control Board CS Specialist
Document Name: Procedure for export. Reference to ISO 9000
Code: MP/Exp.2-8 Revision: 1 Page 6 of 8
11.-Verify that the paper is suitable for printing.
Before printing the tax document, the CS Specialist Customer Service Specialist
should contact the Inter Market Supply Planner to validate and verify that the a
ppropriate paper for printing. The Customer Service Specialist to print the docu
ment sent to the printer fiscal allocated in the distribution department. Inter
Market Supply Planner receives the tax document in the printer and proceeds allo
cated to the validation of the document vs order. Inter Market Supply Planner de
livery tax photocopy of Control Board. CS Specialist
12 .- Send to print the tax document. 13 .- Receives and validates the tax docum
ent vs. document order. 14 .- Delivery fiscal photocopy of the Control Board.
Intermarket Supply Planner
Intermarket Supply Planner
15 .- The tax document is sorted and delivered to Accounting.
After the printing of the document: • The tax document is separated and delivere
d to Accounting in a list, which must be signed by the department. The charge of
this delivery may be the Customer Service Specialist or the Inter Market Supply
Planner. The original document and client copies are for Nestlé Purina Pet Care
and given to foreign trade for its control.
Intermarket Supply Planner
•
16 .- The original and copies are for NPPC client and delivered to Foreign Trade
.
After development of documentation, Trade scan and send via e-mail to countries.
Intermarket Supply Planner
17 .- Scan documentation.
Once ready the original documents internally as well as those developed by the f
oreign agent, foreign trade are sent by courier to each country.
Foreign Trade
Document Name: Procedure for export. Reference to ISO 9000
Code: MP/Exp.2-8 Revision: 1 Page 7 of 8
18 .- It will export clearance by contacting the carrier. 19.-Foreign Trade moni
tored with transmission lines
In the office of Ciudad Hidalgo, Customs Agent Customs Agent will export clearan
ce by contacting the Transportation countries and Central American side and in s
ome cases custody is at the request and sole responsibility of the contracting c
ountry. Trade monitored with Foreign Trade lines transport the cash delivery at
destination. • If the cargo is shipped by sea (Panama, Dominican Republic) the p
rocess is the same to the port where the container ship up and monitored their a
rrival in the country.
d) Reference Documents.
Documents
1. Invoice 2. Packing List 3. Bill of Lading or Charter Porte (bill of lading) 4
. Certificate of Origin 5. Certificate of Analysis (when requested by the import
ing country) 6. Certificate of Free Sale 7. Health Certificate or Phytosanitary
(plant or animal origin)
Document Name: Procedure for export.
Code: -8 MP/Exp.2 Revision: 1 Page 8 of 8
e) Glossary
a) Export: is the sale of products from a foreign country, is commonly used
and call upon all income received by a company from the sale of goods and servic
es, the output of goods across the customs border of a country, including direct
purchases in the interior. Includes FOB (free on board) exports of goods by fre
ight and insurance to be sold abroad.
b) CPT (Carriage Paid To) - Carriage Paid To (named place of destination): The
seller delivers the goods to the carrier nominated by him but also must pay the
cost of carriage necessary to bring the goods to destination. The buyer assumes
all risks and any other costs occurring after the goods have been so delivered.
The CPT term requires the seller to clear the goods for export. This term may be
used irrespective of the mode of transport including multimodal transport.
c) FOB (Free On Board) - Free on Board (named port of shipment): Responsibility
the seller ends when the goods exceed the ship's rail at the port of shipment. T
he buyer must bear all costs and risks of loss and damage to the goods from that
point. The FOB term requires the seller to clear the goods for export. This ter
m may be used only for transport by sea or inland waterways.
d) DRP: Requirements Planner Distribution e) MPS: Master Production f) Plan of r
elease: A document containing charges, quantity, product and date of shipment. g
) Load plan: Document which details the exact charges and release dates.
f) Annexes
Not applicable
g) Changes in this version
Revision number -
Last update -
Description of the change does not apply