Bystander Training For Trainers

For non-profit groups and not-for-personal-profit use only
March 2017 -- protected under a Creative Commons license
Bystander Intervention Training of Trainers
How to Run a Training for Trainers

Send the Training for Trainers script and the Bystander Intervention Training
script to everyone who signed up. Ask them to read the materials before they
come so they will be familiar with the content.
Have people go around the room and just give their name/organization. We
strongly caution you about allowing people to say one thing about yourself
because if you have dozens of people that you are training, you have just lost an
hour of time if each person takes just one minute (and most take more).
Since your group already has the information in the training, you dont need to
read all of it as written -- you can summarize as you go.
For the information on pages 5-6 and 9-10 you can go around the room and
have people read those sections and bulletpoints aloud. That way, they are
participating and not just sitting there listening to you to entire time.
Spend most of the first 2 hours of the training for trainers doing the exercises on
pages 7-8. Take a good amount of time allowing a variety of people to practice
each skill before moving on to the next one.
Take a break after the material in this document is covered. When people come
back, separate them into smaller groups of 6-8. Then have them work through
the regular bystander training script by going around their small group reading
the background material out loud. Encourage them to stand up when its their
turn for a part of the script so they practice being dynamic and enthusiastic!
When they get to the scenarios, you take over again, leading them as you would
for a regular training, so you can model how to do it. Select the scenarios to use
in advance, based on what is most appropriate for the new trainers. Leave time
for more discussion after each one than you normally would, so they can ask
questions and become more confident about how to run a training.
As the trainer, you can elaborate on anything in the materials that could be
useful for them to know. Be careful of leading a long discussion, though,
because you will run out of time to do the training exercises!
Montgomery County Civil Rights Coalition (Maryland) 1

https://mococivilrights.wordpress.com and www.facebook.com/mococivilrights
Start sharing the material in the training for trainers here:
This Bystander Intervention training was created so that communities could do two
things:
1) Provide a community service that would increase the likelihood that people will
step up to support any community member who is being harassed. We do this
through a grounding in nonviolence, de-escalation, and compassion for others.
2) Use the trainings to provide a conduit for people to become interested in

becoming progressive political activists and to help them find community groups
who are doing activist work that challenges systematic injustices.
It is our philosophy that our trainings should be given for free, so that as many
people as possible can receive the training. At the end of the training, we do ask
for a free-will donation, but only so that we can pay for materials and space to hold
more trainings (people like the pay-it-forward aspect). We only ask folks to give
a few bucks if they can -- they typically give $1 to $20 (average $2-3). We do not
pay our trainers for their time because they are doing this work as activists.
When we do the trainings on behalf of another group, they often prefer to give us a
donation rather than ask for money from those that come. You can decide what is
an appropriate donation to request, or whether youre happy to offer it for free.
We do support the idea of providing the training for activist groups as a direct
fundraiser for them (where they keep the proceeds or share a bit with us). Thats
because we only offer the training for groups whose work we support -- and where
the people who attend the training are likely to become activists with that group.
NOTE:
If you are planning on doing a training for personal profit, please do NOT use
any of our materials or create your own training based on this one. It took us
an enormous amount of time to write the script, to get real-life experience
with thousands of people to see if the training worked, to make revisions, and
to prepare the training of trainers. The materials are protected and its pretty
unethical of you to think about using us like that, dont you think?

How to Use the Script for a Training
We wrote both the training itself, as well as this training for trainers, in the form of
scripts. We did this so that anyone can pick up the materials and provide a
training, without having to recreate the wheel from an outline you found
somewhere.
Although the text may seem like a lot of words, the words really do work as a
script if you just read them aloud as printed. Weve trained thousands of people
and no one minds that youre reading from a page, as long as youre looking up,
making eye contact and being friendly and enthusiastic about what youre saying.
In our opinion, its better to say something scripted than to come off as being
unprepared by trying to sound spontaneous by paraphrasing. Unless youre really
good at that, theres the risk of appearing confused about the material. That can
lead to you losing the attention (or respect) of the people youve come to train.
That being said, we want you to use the script in a way that makes the most sense
to you and the people you are serving.
However, we strongly caution you about deleting concepts as you adapt the
training for your own group. Weve seen trainers skip over large sections of the
training, jumping between only those parts where there is a question posed to
people. By doing that, they completely eliminated the foundations of why and how
nonviolent bystander intervention works. So.... dont do that, okay?
How Long Does the Training Take?
The regular training is usually done in 2 hours. If you have more time, even better.
We usually take 30-45 minutes for the foundation material and use the rest of the
time to let people do the scenarios. If you are only given an hour total, get across
the background in a less interactive way while still providing a good foundation.
You wont be able to do all the scenarios, but you can describe the ones you dont
get to, along with the suggestions for how to respond. We suggest you dont
extend the background too much because you wont have time for scenarios.
The training of trainers takes 4 hours, preferably longer to accommodate breaks.

You will spend the first 2 hour working through how to be a trainer. The next 2
hours are spent allowing the new trainers to work through the script themselves in
small groups.
Advance Work to Prepare a Training (you can skip reading this)

Reserve a space. We love using public school, library or faith-based multi-
purpose rooms (cafeteria/auditorium) because they have enough chairs for
people to sit on during the introductory part, but have space for us to push
the chairs aside so the small groups can work through the scenarios.
Get organizational co-sponsors, as well as sponsorship from elected officials
or other community notables, if desired. People with community standing
often will help you do publicity or get you free or cheaper space. They may
also be happy to show up to give a few words of welcome.
Choose trainers who represent the diversity of your community, if possible.
Do publicity. Having free sign-up on a website like EventBrite (especially
via a link on a Facebook event page) is a good way to make sure you have
the right number of people for the size of the room. Our experience is that
these trainings fill up very quickly, so have a waiting list mechanism (if not
another training date already arranged). Use any other means of publicity
that make sense for the community you want to reach. We have PowerPoint
graphics on our website that you can adapt for your own use, if desired.
A few days before the training, contact people who are signed up to confirm
they are still coming. If people cant come, alert folks on the waiting list.
Attend to any special requests for the training, if youre able.
Email the 4-page training handout (not the script) to those signed up and ask
them to bring a printed copy to the training. That way, you dont have to be
responsible for the cost or hassle of printing these out.
Confirm what time the space will be open and who will do it -- and who to
contact if there is any trouble getting in.
Things Youll Need to Bring to a Training: (you can skip reading this)
The training script
Check-in sheets (or sign-in sheets if attendance is open) on clipboards
Pens that work
Name and number of contact person for the space youre using
A microphone (preferably cordless) and sound system, if available
People who can help monitor small groups during the scenarios, if possible
Name tags are helpful in organizing people for the small groups (address
labels are often cheaper). Use letters or colors to assign people to the groups
(6-8 per group is best) and then add numbers to each nametag (1 to 6) so
people can rotate the three roles of attacker, targeted person and bystander.
As a trainer in Bystander Intervention, you are there to: (go around room)
Share your enthusiasm as a leader about the material

Build skills around the principles through activities
Manage group dynamics
Facilitate the group wisdom about how to respond as a bystander
Encourage people to get involved beyond bystander intervention --
we want them to become involved in community activist work, too.
At the beginning of the training (go around room)

Introduce yourself to everyone as they come in and shake their hand
(make sure you have your name tag on)
As the crowd grows, encourage them to introduce themselves to each other
When you introduce yourself at the start of the training, mention something
of your background as an activist or trainer to give the attendees confidence
-- or if you have little of either, let them know youre all in this together and
it will be great!
Be enthusiastic and upbeat while you are leading the training. Always try to
find something good to say about peoples contributions (even if you have to
stretch and then reframe back to the topic at hand).
Let people know that the training will go the entire two hours but that people
can take a break anytime they need to.
How to bring people along in the training (go around room)

Describe the principles of nonviolence and de-escalation
o Then use any opportunity to reinforce these during the training
Have the small groups apply the principles as they act out scenarios
o This is interactive, so that they are not just listening to you
o This is practical, so they have active memories of how to respond
o This is imaginative, so the individuals in the group can use their own
backgrounds to come up with new ways of responding
o This reminds everyone they are not alone in wanting to be an active
bystander and an ally
o This allows groups to become the leaders and teachers, which
builds confidence in the responses to bystander situations
o Its FUN, so people will want to stay and become a trainer, too!
Photographs and Videos (go around room)

You may wish to document the training for your group with photos. Make sure
you ask if theres anyone who does not want to be photographed -- if there is,
respect their request and do not take photos with them in the shot.
At the end of the training, you may want to take a group shot. We find that
people throwing their hands up enthusiastically sometimes looks better than if
theyre just standing there in rows against a wall.
People often ask us if we can video our training and put it online so folks who
cant attend can still benefit. This seems difficult to us because:
o The presentation by the trainer is dynamic and interactive, which can be
hard to capture when that person is moving around.
o If your trainer has to interact with difficult people at the training, dealing
with that difficulty on camera is not really what they need, especially
when they know the video will be posted and on line forever.
o If someone is taking video, people may feel intimidated to ask questions
or to speak up, especially if they want to share a personal story. Its more
important to hear the story and questions than have video.
o Taking video when small groups are doing the scenarios can also be
intimidating. Groups often like to try out new ideas and if they dont
work, it may not be something they want documented.
As a trainer who is managing group dynamics, you need to: (go around room)
Know your material in advance
Create a safe and caring learning environment
Present information in an interesting and authoritative way
Encourage interactions and yet maintain your role as facilitator
Be aware of group needs and change course if necessary
Encourage participation
Create ownership by the participants of the concepts
Create a training where people feel inspired through lots of positive
feedback and gentle guiding when necessary
Stay on schedule and know when to cut something
Ask for feedback when the training is done
Practice the skills below with your trainers, choosing random people:

One way to do this is to state the skill (below) you want to teach and then ask
someone to be an actor who creates a situation (upset, angry, sharing a story, etc.
that might happen during a bystander training). Then you demonstrate the skill in
response (reading off each aspect of the skill, elaborating as you wish).
Next, you take on the actor role and the other person (or another person in the
group) practices the skill, mirroring or improving upon what you did.
Think in advance what sort of situations you can ask people to act out in case folks
are hesitant to come up with one themselves.
Find a center for yourself before you begin

o Have everyone stand up and find a center physically and mentally
o Ask if anyone has a passage (spiritual, poem, etc.) that helps centering
Ask open-ended questions to promote discussion

o Show differences between yes/no and open-ended questions
Be an active listener and engage personally with participants

o Look directly at the person
o Use their name, if you can see their name tag
o Respond to their concerns based on the training principles
o Take care to notice emotional changes
Validate at least something from what someone says, no matter

how off-topic or unusual. Validating people:
o Allows them to feel valued and included (especially if you validate first)
o Creates a sense of community during the training
o Helps other people to feel comfortable to speak up, too
Note that its possible that the persons ideas may be so off-topic or unusual
that the only thing you may be able to validate is their emotion, before going
back to the training.
Deal with emotional issues compassionately and empathetically

o Engage with the emotion -- dont sidestep it
o Maybe: that must have been hard for you / hard for you to share
o ... But dont say I understand cos you actually might not
If someone is emotional because of a hateful incident:
o Ask if anyone stood up for them -- lead applause if they did
o If no one did, empathize with how difficult it must have been

o Connect it back to the training principles (were all here to learn how
to support each other in these situations)
Deal with disruptions and get back on track gracefully

o Be authentic and honest while using de-escalation techniques
o Dont get sucked into political discussions
o Remind people youre here today to do the training, not debate
Make sure that everyone gets a chance to speak

o Encourage the group to use the step up - step back concept
(if you have already spoken, let others speak for awhile)
o If someone wants to speak frequently, say with a smile, Im going to call
on someone who hasnt spoken much yet
o Actively try to bring out responses from those who havent spoken
Be open to criticism or other feedback -- and know whether to change

course because of it
This is an art -- consider the feedback in the context of the training goals
Bring in your own experience, when appropriate, but...

Make the training about others experiences!
Note that group dynamics will be different, depending on whether you have a
small, medium or large turnout -- and thus, how many people are in each small
group to do the scenarios.
It is critical that you let your training group know that we cannot prepare for
every situation and that they need to think about whether they are ready to
step into uncertainty, especially when it involves strong emotions or ugly
actions. It may be that they start small and do more in subsequent situations
as they become more confident.
If you do not have direct experience being a bystander who has intervened, or if
your experience with nonviolent action in general is limited, you should let the
group know that. Its always right to let your group know that you are all learning
from each other as the training proceeds.
Doing the scenarios during a regular training (go around room)

After you describe the scene and provide the suggestions for how they can
respond as bystanders, let the exercise go for 3-5 minutes.
The first scenario will always go longer as people figure out who is playing
which role and get over their hesitancy to act things out.
Send out your other trainers to monitor and encourage the small groups.
Most groups do the scenario rather quickly. They may repeat it to practice
or do it again differently. But mostly they start discussing how it might
work better. This is an important step, but when you see that all groups have
reached this stage, its time to move to the feedback part.
After the scenario is over, ask who wants to share (briefly!) a response they
tried that worked well. Applaud the response and then move onto the
another group. You probably will only have time to take 2-3 groups before
you need to move to the next scenario. After the next scenario is over,
choose different groups for feedback.
Choose in advance which scenarios you want to do, based on the group
youre training. Usually you will focus on the community ones. If your
group has activists (especially if they have an action coming up), the activist
ones will be appealing. Feel free to make up new ones to suit your situation!
If you have less time than expected to do the scenarios, you can act out some
of them and then just read out the other scenarios (with the proposed
responses) to the group. Once your group has done some scenarios, they
will be able to imagine how the ones you read will look acted out.
Dont worry if you cant answer all the questions that people pose. You can
always bring a hard question back to the full group to see what folks think.
But be careful on timing -- when you pose the question, say you only have 2
minutes for this so you dont get off schedule. When that time elapses, say
this is something to continue thinking about and then go onto the next
scenario.
As youre ending the training (go around room)

Thank everyone for a great training -- lead applause for the group.
Some training groups found it fun to go around the room and ask everyone
to say just one word about how the training was for them. That way folks
leave on (hopefully) an up note.
Remember that in addition to providing a community service, your goal is to

get people to your next political event. So make sure that you highlight
upcoming events and meetings.
If you have other bystander trainings already scheduled, or want to

encourage people to use your group to provide one, mention these. If you
want to start a list of people who want to come to a training for trainers, tell
people they can give you their name and contact information.
Ask people to come up and give you any feedback they wish to share, so you
know what went well and what you can improve upon next time. Make sure
to have a way to write these things down!
Tell folks that you were glad to provide the training for free, but that you
have a pay-it-forward philosophy, where you ask a training group to help
pay for the room rentals and materials for the next training group. Ask them
if they might be willing to give a donation towards that, even if its just a
few bucks.
Let everyone know that you will be in touch by email soon to remind them
about your group.
Thinking ahead for the newly-trained trainers!
* Before you end the training for trainers, ask people to raise their hands if they
have a group in mind that they would like to train. Encourage them to schedule a
training soon so that their confidence wont fade and they get a training under their
belt.
* Ask people if there is anything that you didnt cover that would help them in
their own trainings.
Questions That Have Often Come Up: (you can skip these in your training)
Should you step in if you see a parent treating a child harshly in public?
This one is really difficult because we are not training people how to respond to bad interactions
between people who are intimate with each other. We also dont have expertise as child
protection services staff. So we cant offer advice about how to deal with abusive situations that
might be witnessed.
If a kid is just having a massive melt-down in public, people have often suggested that you try to
empathize with the parent by saying something like, Its so hard, isnt it, when theyre having a
bad day? Parents have said they really appreciated when someone didnt immediately judge
them and tried instead to offer support (especially if their child has autism). This can also help
them to be more even-tempered in responding to their child.
Why shouldnt we encourage bystanders to confront bullies? Isnt that politically

principled?
Our philosophy regarding how bystanders should respond is grounded in nonviolence and de-
escalation. Getting into it with people you dont know can risk escalating the situation. We
want to focus on creating a supportive community response that can de-escalate a bad situation
and be attentive to what the targeted person wants.
Why doesnt this training teach people other important skills like.... self-defense,
assertiveness, anti-bias work (sexism, racism, etc.), anti-bullying, anti-sexual assault,
nonviolent direct action tactics....
These are all excellent skills and we encourage everyone to take these kinds of trainings.
However, in order to get through everything we want to teach on bystander intervention in a
short time, we had to limit the scope of our training.
Can your training be adapted for (specific group)?
Yes! The beauty of the training is that the principles we teach are adaptable to any community.
All you have to do is get information from the group making the request about what specific
kinds of situations they anticipate encountering. Then just create some scenarios and use the
principles to propose some solutions.
Can kids and teens come to the training?
Yes! We think its never too early to teach compassion, nonviolence and sticking up for each
other. (You may wish to exclude the more adult scenarios, like a woman being hit on at a bar).
We have given our trainings to PTA meetings where students are present and have received very
good feedback.


Bystander Training For Trainers

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Bystander Training For Trainers

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For non-profit groups and not-for-personal-profit use only

March 2017 -- protected under a Creative Commons license

Bystander Intervention Training of Trainers

How to Run a Training for Trainers

Montgomery County Civil Rights Coalition (Maryland) 1

Start sharing the material in the training for trainers here:

2) Use the trainings to provide a conduit for people to become interested in

Montgomery County Civil Rights Coalition (Maryland) 2

How to Use the Script for a Training

How Long Does the Training Take?

The training of trainers takes 4 hours, preferably longer to accommodate breaks.

Advance Work to Prepare a Training (you can skip reading this)

Share your enthusiasm as a leader about the material

At the beginning of the training (go around room)

How to bring people along in the training (go around room)

Photographs and Videos (go around room)

Montgomery County Civil Rights Coalition (Maryland) 5

Montgomery County Civil Rights Coalition (Maryland) 6

Find a center for yourself before you begin

Ask open-ended questions to promote discussion

Be an active listener and engage personally with participants

Validate at least something from what someone says, no matter

Deal with emotional issues compassionately and empathetically

o If no one did, empathize with how difficult it must have been

Deal with disruptions and get back on track gracefully

Make sure that everyone gets a chance to speak

Be open to criticism or other feedback -- and know whether to change

Bring in your own experience, when appropriate, but...

Montgomery County Civil Rights Coalition (Maryland) 8

As youre ending the training (go around room)

Montgomery County Civil Rights Coalition (Maryland) 9

Remember that in addition to providing a community service, your goal is to

If you have other bystander trainings already scheduled, or want to

Thinking ahead for the newly-trained trainers!

Why shouldnt we encourage bystanders to confront bullies? Isnt that politically

Can your training be adapted for (specific group)?

Can kids and teens come to the training?

Montgomery County Civil Rights Coalition (Maryland) 11

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