This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
2.Which tool in the SLC would you select to find the definition of an
Question revoir
Result Code?
(1) Points
Utilities/ Diagnostics (*)
Reports
System Detail
Monitors
Correct
3.What card is the interface between the host and the library?
Question revoir
(1) Points
HBC (*)
HBM
HBD
HBK
Correct
4.This PWA is installed in every drive tray assembly. It is considered
Question revoir
to be the library/drive interface card. (1) Points
HBC
HBV
HBD (*)
HBJ
Correct
Page 1 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
8. Which SLC tool would you select to enable the CAP pushbutton
Question revoir
on the SL8500 key pad?
(1) Points
Monitors
Utilities/ Diagnostics (*)
Reports
System Detail
Correct
10.When diagnosing a library fault, the best tool at this time is:
Question revoir
(1) Points
Service Delivery Platform (SDP)
Streamline Library Console (SLC) (*)
A PC with a connection to the CLI port
SCSI/Fibre toolbox
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
14.If either of the Emergency Robot Stop switches is pressed, power
Question revoir
is removed from which of the following?
(1) Points
Rails and all DC power supplies
All DC power supplies
Front power bus and Rails (*)
Front power bus and all DC power supplies
Page 3 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
18.Which of the following is used to mount network components or
Question revoir
servers?
(1) Points
Elevator Racks
PTPs
Accessory Racks (*)
CAPS
Correct
Page 4 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
25.The pass-thru port (PTP) mechanism has the ability to pass how
Question revoir
many cartridges at one time?
(1) Points
4
3
2 (*)
1
Page 5 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Page 6 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
34.The location and selection of the power supplies for the Robotics
Question revoir
depends on which of the following?
(1) Points
Number of tape drives installed
Number of libraries in the complex
Number of bar code scanners
Number of HandBots installed (*)
Page 7 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
SL3000 Mod Library
Five SL3000 Modules
(Rpondez toutes les questions de cette section.)
36.Which card is tied to the library serial number, contains flash
Question revoir
memory that stores the library configuration information, retains a
(1) Points
list of features and module upgrades, and provides library
security? It also contains a database of activation passwords and
stores library user passwords.
PKZ
PUN
PUK (*)
PUM
Correct
40.Where do direct power and control signals for the TallBot come
Question revoir
from and how are these terminated?
(1) Points
Power and control signals for the TallBot come from the
ECM which is directly connected to the TallBot. Rail
terminators are stored at the beginning of each rail.
Power and control signals for the TallBot come from the
DEM and power terminators are stored at the end of each rail.
Power and control signals for the TallBot come from the Base
Module and power terminators are stored at the beginning of
each rail.
Power and control signals come from two copper strips
separated by an insulator. Rail power terminators are installed
at each end of the power strips. (*)
Incorrect. Please refer to the appropriate SL3000 Modular
Library training for more information.
Page 8 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Page 9 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Page 10 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Page 12 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
62.Which Oracle media type uses a single hub design with media
Question revoir
wound around a take-up reel and positioned in front of the read-
(1) Points
write head?
All Oracle media uses this design
9840, 9940, T10000
9940, LTO, T10000 (*)
9840, 9940, LTO
Page 13 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
69.A Fibre Channel arbitrated loop topology uses which device ?
Question revoir
(1) Points
A director
A terminal
A hub (*)
A switch
Page 14 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
72.In a fabric topology, which device should you power up first ?
Question revoir
(1) Points
The disk
The switch (*)
The host
The tape drive
Correct
73.Architectural layer FC-0 describes which of the following ?
Question revoir
(1) Points
The flow control
The upper level mapping
The hardware (*)
The protocol
Page 15 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Ethernet Fundamentals
(Rpondez toutes les questions de cette section.)
77.What information does the Get ID command issued by STDS
Question revoir
expect in return ?
(1) Points
The remote server name
The tape drive identification information such as drive type
and firmware level (*)
The network classification
The tape library ID
Correct
79.What is the minimum length of an Ethernet Frame ?
Question revoir
(1) Points
128 bytes
64 bytes (*)
8 bytes
16 bytes
32 bytes
Correct
80.What is needed to run the diagnostics from the VOP ?
Question revoir
(1) Points
A Fibre Channel network connection
A laptop with the service VOP installed (*)
A remote connection
A site server with STDS installed
Page 16 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Ethernet Fundamentals
(Rpondez toutes les questions de cette section.)
81Why does Oracle recommend connecting the drives Ethernet port to
Question
. a dedicated service network?
revoir
(1) Points
Private networks have less traffic contention (*)
To simplify network administration
To minimize security risk
To increase switch sales
Correct
82What type of traffic goes across the Ethernet interface ?
Question
.
revoir
(1) Points
SCSI commands
Data
Library commands
TCP/IP Telnet and FTP commands (*)
Correct
83What can be used to verify that the Ethernet network is functional ?
Question
.
revoir
(1) Points
Cartridge will load and unload
Library Operator Panel
VOP Drive Operations (*)
SCSI Fibre Toolbox Library Drive Test
Correct
Page 17 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Page 18 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
93.Which IPL stage performs the EEPROM initialization?
Question revoir
(1) Points
Stage 2
Stage 1 (*)
Stage 4
Stage 5
Stage 3
Correct
95.What does a slow flashing red LED indicate?
Question revoir
(1) Points
IPL stage 1 boot code executing from EEPROM
Functional code load and initialization
Functional code running
Maintenance mode
IPL stage 2 boot code executing from RAM (*)
Page 19 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Correct
99. In the Virtual Operator Panel, what main menu item would you
Question revoir
select to obtain the drive's firmware version?
(1) Points
Drive Operations
Retrieve (*)
Configure
About
Correct
100.The drive Status LED is fast flashing green. What action should
Question revoir
you take?
(1) Points
Remove the code tape from the drive (*)
Force a dump and call support for assistance
Run the Quick QC test that is available in the SCSI/Fibre
ToolBox
Click the Loaded indicator in the Virtual Operator Panel
Page 20 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
T10000 Tape Drive Operation, Installation, and Service
(Rpondez toutes les questions de cette section.)
101.What application includes the Configure main menu?
Question revoir
(1) Points
StorageTek Diagnostic System (STDSWin)
NMS Console
SCSI Fibre Toolbox Library Drive Test
Virtual Operator Panel (*)
Correct
104.In the Virtual Operator Panel, what main menu item contains the
Question revoir
option to enter the IP address when you connect to the drive?
(1) Points
File (*)
Drive Operations
Retrieve
Help
Correct
Page 21 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Page 22 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
2.Which condition will cause a loss of DC power to ALL the
Question revoir
HandBot rails?
(1) Points
Opening the back door of the library
Tripping the circuit breaker on an HBS module
Varying the library offline
A faulty front door switch (*)
Correct
3.With N + 1 power, how many power supplies are needed to
Question revoir
support 10 tape drives and 4 robots?
(1) Points
6 (*)
10
4
8
Correct
4.Which of the following is used to mount network components or
Question revoir
servers?
(1) Points
Elevator Racks
PTPs
Accessory Racks (*)
CAPS
Correct
5.What happens if a tape Cartridge Is DEGAUSSED (fully erased)?
Question revoir
(1) Points
Nothing
It takes too long and is not necessary.
It voids the manufacturers warranty.
The factory pre-recorded servo tracks are erased rendering the
media unusable. (*)
The factory pre-recorded servo tracks become a data security
risk and the media will be unusable
Incorrect. Please refer to the appropriate SL8500 Modular
Library training for more information.
Page 1 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
7. Which of these has the following characteristics? It is the first
Question revoir
module in the library; there is only one per library; it contains 648
(1) Points
data cartridge slots, 198 slots for diagnostic and cleaning
cartridges, and 24 end slots.
RIM
DEM
CIM (*)
SEM
Correct
8. How many power grids are contained within the SL8500?
Question revoir
(1) Points
2
5 (*)
3
4
Page 2 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
12.Which statement about the SL8500's AC PDU is correct?
Question revoir
(1) Points
The AC PDU supplies power to only the Electronics Control
Module (ECM)
The Accessory Racks do not require the AC PDU
The AC PDU supplies power to only the Electronics Control
Module (ECM) and three DC power grids
AC PDUs supply power to everything needing power in the
library. (*)
A licensed electrician is not required to connect the external
power cables on an SL8500
Incorrect. Please refer to the appropriate SL8500 Modular
Library training for more information.
13.One DC power supply provides power for how many drives and
Question revoir
HandBots, respectively?
(1) Points
2 drives and 2 HandBots
8 drives and 2 HandBots (*)
8 drives and 1 HandBot
4 drives and 2 HandBots
Correct
14.If four tape drives in a horizontal row experience power
Question revoir
problems, what single point of failure would you suspect?
(1) Points
A faulty HBS module
A faulty connection between the HBO and HBF modules (*)
A faulty DC power supply
A faulty HBT card
Correct
15.With 2N power, how many power supplies are needed to support
Question revoir
30 tape drives and 8 robots?
(1) Points
12 (*)
10
8
14
Correct
Page 3 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
18.In the SL8500 library, fault symptom codes (FSCs) have been
Question revoir
replaced by:
(1) Points
Component faults
Result codes (*)
Parts identifiers
Event monitors
Correct
19.What does it mean when yellow LEDs flash on and off for
Question revoir
approximately 10 seconds?
(1) Points
An new tape drive has been inserted in the drive expansion
module
An error has been detected requiring an intervention
The library is about to shut down
The library is about to start up (*)
Correct
20.How are Rails numbered?
Question revoir
(1) Points
Top down 1-4. Rail number 1 is on top. (*)
Bottom up 4-1. Rail number 4 is on bottom.
Top down 0-3. Rail number 0 is on top.
Bottom up 0-3. Rail number 0 is on bottom
Page 4 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
24.This circuit card contains the configuration, firmware versions,
Question revoir
library features, and one-time passwords.
(1) Points
HBX
HBK (*)
HBC
HBT
Correct
25.Which of the following tape drive protocols are supported in the
Question revoir
SL8500?
(1) Points
Fibre Channel, SCSI and ESCON
Fibre Channel, SCSI, FICON and ESCON
Fibre Channel, FICON and ESCON (*)
Fibre Channel and FICON
Page 5 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
29.When diagnosing a library fault, the best tool at this time is:
Question revoir
(1) Points
Streamline Library Console (SLC) (*)
A PC with a connection to the CLI port
SCSI/Fibre toolbox
Service Delivery Platform (SDP)
Correct
30.The same HBB circuit card can be programmed and cabled to
Question revoir
perform several functions in the SL8500. Which list of functions
(1) Points
is the most correct?
Service Safety Door operation, PTP, monitoring Emergency
Robot Stop switches
HandBot operations, control of the CAP, monitoring the front
door switches
Turntable control, CAP operations, monitoring the smoke
detector
PTP, HandBot operations, & elevator control (*)
Page 6 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
32.What function do the elevators serve in the SL8500?
Question revoir
(1) Points
To pass cartridges from library to library horizontally
Module identification
For entering and ejecting cartridges from the library
The elevators move cartridges entered via CAP to rail 1 and,
pass cartridges from rail/LSM to rail/LSM (*)
Correct
33.Which statement about the SL8500's Cartridge Access Port
Question revoir
(CAP) is NOT true?
(1) Points
It contains three magazines, each with 13 cells and up to 39
cartridges can be entered or ejected at a time
They are installed on the left access door and are rotated
manually (*)
Magazines can be removed from the CAP to enter cartridges
in a batch mode
They are installed on the right access door and rotation is
accomplished using a motor
Correct
34.How do libraries grow?
Question revoir
(1) Points
Toward the front and to the right.
From right to left as referenced from the front. (*)
It depends on the library complex location.
Any way the data center manager wishes.
Page 7 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Page 8 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
42.There is always one of these modules in the library and it is the
Question revoir
only module that can stand alone. It contains two DC power
(1) Points
supplies, an Electronics Control Module and a Drive Array with
eight drives. Two additional arrays may be ordered for this
module.
BASE (*)
AEM
PEM
DEM
CEM
Correct
43.Which card controls the tape drives?
Question revoir
(1) Points
HBCR
HBB
PUN
HBT (*)
Correct
44.This module can be attached to either side of the Base but when
Question revoir
more cartridge cells are available, it is placed on the right side of
(1) Points
the Base. Its primary function is to increase the number of
cartridges. It can also be converted to a PEM simply by changing
the module ID label.
SEM
AEM
CEM (*)
DEM
Correct
45.Where can card and component functions as well as LED status
Question revoir
indicators and their meaning be found?
(1) Points
The Oracle SPLAT WebSite
StorageTek SL3000 Modular Library System Principles of
Operation found on the Tape Support Website (*)
StorageTek System Assurance Guide located on the Tape
Support Website
My Oracle Support
Page 9 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
48.What is the difference between N+1 and 2N power configuration
Question revoir
in the SL3000?
(1) Points
N+1 power is redundant for drives while 2N is redundant for
all devices.
N+1 power uses one extra rail supply.
N+1 power uses two PDUs and one more than required DC
supplies, while 2N uses twice the number of DC supplies.
N+1 power uses one PDU and provides one more than
required DC supply for drives and rails, while 2N is fully
redundant power at AC and DC level. (*)
Correct
49.Where do direct power and control signals for the TallBot come
Question revoir
from and how are these terminated?
(1) Points
Power and control signals come from two copper strips
separated by an insulator. Rail power terminators are installed
at each end of the power strips. (*)
Power and control signals for the TallBot come from the
DEM and power terminators are stored at the end of each rail.
Power and control signals for the TallBot come from the
ECM which is directly connected to the TallBot. Rail
terminators are stored at the beginning of each rail.
Power and control signals for the TallBot come from the Base
Module and power terminators are stored at the beginning of
each rail.
Correct
50.What does a Cartridge Presence sensor do?
Question revoir
(1) Points
It lets the hand assembly know that a cartridge is present
inside the hand assembly. (*)
It determines whether or not the reach is safe to get or put the
cartridge in a cell.
It tells the ECM to supply power to the rail for the TallBot.
It terminates the power and control signal to the TallBot is a
Cartridge is present.
Correct
Page 10 sur 22
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StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
54.To support the dual Tallbot feature, an SL3000 must have this
Question revoir
minimum power.
(1) Points
240V, 2N (*)
120V, 2N
240V, 2N+1
240V, N+1
Correct
55.What is the advantage of a 2N versus an N + 1 Power
Question revoir
Configuration?
(1) Points
It provides extra power to the rails and is therefore more
efficient.
There is no advantage it is simply a customer preference.
It provides extra power to the DEM and is therefore more
efficient
It provides AC and DC Power redundancy. (*)
Correct
Page 11 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
57.Which of these statement is true for SL3000 license keys?
Question revoir
(1) Points
Generated at the time of the sales order, based on the serial
number of the base and must be installed by a service
technician
Generated at the time of sale, based on the library serial
number, and can be installed by the customer (*)
Generated at any time, based on the library serial number and
must be installed by a service technician
Generated at the time of installation and based on the serial
number of the Base
Correct
58.What is the main purpose of a library audit?
Question revoir
(1) Points
To help determine the number of cartridges the customer has
stored in the Base Module.
To create a cartridge database and to ensure the integrity of
the cartridge database by checking each accessible cell
location (*)
To make sure the customer is charged correctly for their
service contract.
To ensure the Dynamic World Wide Names are properly
assigned (including the elevator, the PTP and the CAP).
Correct
59.Which of the following is NOT a licensed feature of the SL3000?
Question revoir
(1) Points
Partitioning
Native fibre channel (*)
Dual ports
Service
Dual TallBots
Page 12 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
62.Which Oracle media type uses a design with a dual hub contained
Question revoir
inside the cartridge itself?
(1) Points
LTO
9840 (*)
9940
T10000
Correct
63.Which of the following should you first try when troubleshooting
Question revoir
read errors?
(1) Points
Transfer the data onto a new tape
Read the tape in another drive (*)
Shut down the drive so that customer cannot use it
Send the tape to Oracle to have it tested
Correct
64.Which two interfaces are supported by the T10000 tape drive?
Question revoir
(1) Points
(Choisir toutes les rponses correctes)
SCSI
Fibre Channel (*)
SATA
FICON (*)
USB 2/0
Correct
65.Which Oracle media type uses a single hub design with media
Question revoir
wound around a take-up reel and positioned in front of the read-
(1) Points
write head?
9940, LTO, T10000 (*)
9840, 9940, LTO
All Oracle media uses this design
9840, 9940, T10000
Correct
Page 13 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
69.The SCSI Fibre Channel Protocol is also referred to as which of
Question revoir
the following ?
(1) Points
FCP (*)
ESCON
IPPI
ATM
Correct
70.When a tape drive in a fabric network is powered on, what is the
Question revoir
next step in the sequence required for it to be able to operate as
(1) Points
part of the network ?
Fabric Login (FLOGI) (*)
Port Login (PLOGI)
Process Login (PRLI)
Fabric registration
Page 14 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
72.A World Wide Port Name is assigned to what ?
Question revoir
(1) Points
The hub
Each port of an HBA and each port of a tape drive (*)
All Nodes
The ESCON Director
Correct
73.If a tape drive experiences a problem during a read operation it
Question revoir
will do which of the following first ?
(1) Points
Read to the end of the tape
Report the problem to the host by sending sense data (*)
Eject the cartridge
Execute the next command
Correct
74.Ports on Fibre Channel tape drives can operate as which of the
Question revoir
following ?
(1) Points
F_ports
N_ports or NL_ports (*)
FL_ports
ISL_ports
Correct
75.A fabric topology includes which of the following ?
Question revoir
(1) Points
Switches and / or directors (*)
Ethernet cables
Point-to-point connections
Only hubs
Correct
Page 15 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Ethernet Fundamentals
(Rpondez toutes les questions de cette section.)
77.What can be used to verify that the Ethernet network is functional
Question revoir
?
(1) Points
Cartridge will load and unload
SCSI Fibre Toolbox Library Drive Test
VOP Drive Operations (*)
Library Operator Panel
Correct
78.In an Ethernet switched environment, where the T10000 tape
Question revoir
drive is connected to an Ethernet switch and the switch is
(1) Points
connected to a StorageTek Diagnostic Platform, what type of
cable should be used ?
Twisted pair serial cables
CAT5 Ethernet cables (*)
Fibre cables
USB cables
Correct
79.What type of traffic goes across the Ethernet interface ?
Question revoir
(1) Points
Library commands
SCSI commands
Data
TCP/IP Telnet and FTP commands (*)
Correct
80.What is the primary purpose of the tape drive Ethernet interface ?
Question revoir
(1) Points
For data transfer
To interpret library commands
For monitoring and maintenance (*)
To connect to an automated library
Incorrect. Please refer to the StorageTek StorageTek
Ethernet Fundamentals for T-Series Tape Drives course for
more information.
Page 16 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Ethernet Fundamentals
(Rpondez toutes les questions de cette section.)
81What is the minimum length of an Ethernet Frame ?
Question
.
revoir
(1) Points
32 bytes
128 bytes
64 bytes (*)
8 bytes
16 bytes
Correct
82What information does the Get ID command issued by STDS
Question
. expect in return ?
revoir
(1) Points
The remote server name
The tape library ID
The tape drive identification information such as drive type and
firmware level (*)
The network classification
Correct
83What is the CRC field in an Ethernet frame used for ?
Question
.
revoir
(1) Points
It pads the frame to the correct byte length
It is a post-amble
It adds a byte-count to the frame
It prevents errors from being transmitted by doing redundancy
check (*)
Correct
Page 17 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
87.What case progression tool uses a decision tree concept?
Question revoir
(1) Points
Poirot (*)
ATR Tool
All use decision trees
My Oracle Support
Page 18 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
T10000 Tape Drive
IPL Process, Drive Error Logging and the Federal Information Processing Standards
(Rpondez toutes les questions de cette section.)
91.Which IPL stage performs the functional code initialization?
Question revoir
(1) Points
Stage 5
Stage 1
Stage 2
Stage 4
Stage 3 (*)
Correct
92.Which tool can NOT access T10000 EEPROM data?
Question revoir
(1) Points
SCSI/Fibre ToolBox
STDS
Explorer (*)
VOP
SDP
Correct
93.How many stages does the T10000 IPL process execute?
Question revoir
(1) Points
2
4
6
3 (*)
Correct
95.Which of the following is a FIPS requirement for the T10000
Question revoir
firmware? (1) Points
Customers must have access to the firmware
All Oracle tape drives have to use the same firmware
Firmware must be able to be loaded from tape
Firmware updates must be digitally signed (*)
Correct
Page 19 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
97. What does a slow flashing red LED indicate?
Question revoir
(1) Points
IPL stage 1 boot code executing from EEPROM
Functional code load and initialization
Functional code running
Maintenance mode
IPL stage 2 boot code executing from RAM (*)
Correct
Correct
99. In the Virtual Operator Panel, what main menu item contains the
Question revoir
option to enter the IP address when you connect to the drive?
(1) Points
File (*)
Drive Operations
Retrieve
Help
Correct
100.When you press the reset switch on the drive or SL8500 drive
Question revoir
tray for more than two seconds to force a dump, what indication
(1) Points
will the Status LED have after the drive completes the IPL
process?
Fast flashing red
Slow flashing amber
Alternating between red and green
Slow flashing green (*)
Correct
Page 20 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
102.What software application contains a menu option to set the
Question revoir
drive to the shipping position?
(1) Points
Tape Analysis Program
Virtual Operator Panel (*)
NMS Console
SCSI/Fibre ToolBox
Correct
103.The T10000 tape drive cannot be installed into which library
Question revoir
model?
(1) Points
SL8500
9740 (*)
L-series
9310 Library Storage Module
Correct
104.What is the application that does NOT provide the capability to
Question revoir
display drive configuration settings?
(1) Points
StorageTek Diagnostic System (STDSWin)
SCSI/Fibre ToolBox (*)
Virtual Operataor Panel
All of these applications have that capability
None of these applications provide that capability
Correct
105.Which main menu in the Virtual Operator Panel contains an
Question revoir
option to format a cartridge tape?
(1) Points
Drive operations (*)
Help
Retrieve
File
Correct
Page 21 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
107.What software application contains a menu option to display the
Question revoir
meaning of a drive Fault Symptom Code?
(1) Points
NMS Console
StorageTek Diagnostic System (STDSWin)
SCSI/Fibre ToolBox
Virtual Operator Panel (*)
Correct
Page 22 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
7. Assume the customer only keeps data cartridges in the library for
Question revoir
2 years. 33 cartridges need to be removed from the library. How
(1) Points
would these be physically removed by a human?
Through a CAP (*)
Manually by entering the library.
Through the PTP.
A human will never touch them.
Correct
8. How do libraries grow?
Question revoir
(1) Points
Toward the front and to the right.
From right to left as referenced from the front. (*)
It depends on the library complex location.
Any way the data center manager wishes.
Correct
9. If four tape drives in a horizontal row experience power
Question revoir
problems, what single point of failure would you suspect?
(1) Points
A faulty connection between the HBO and HBF modules (*)
A faulty HBT card
A faulty DC power supply
A faulty HBS module
Correct
10.Which condition will cause a loss of DC power to ALL the
Question revoir
HandBot rails?
(1) Points
Tripping the circuit breaker on an HBS module
Opening the back door of the library
A faulty front door switch (*)
Varying the library offline
Correct
Page 2 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
17.Which of the following tape drive protocols are supported in the
Question revoir
SL8500?
(1) Points
Fibre Channel, SCSI and ESCON
Fibre Channel, FICON and ESCON (*)
Fibre Channel, SCSI, FICON and ESCON
Fibre Channel and FICON
Correct
18.The pass-thru port (PTP) mechanism has the ability to pass how
Question revoir
many cartridges at one time?
(1) Points
1
3
4
2 (*)
Correct
20.Which of the following drive tray components is common to all
Question revoir
SL8500 drive trays?
(1) Points
Tape Transport Interface harness
Rear panel to drive interface cable jumper
Power supply card
HBD card (*)
Correct
Page 4 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
22.Non-labeled cartridges will NOT be supported in SL8500
Question revoir
libraries. If a cartridge is found without a label, it will be:
(1) Points
Marked as a scratch tape
Reported by the console
Left alone and flagged
Exported (*)
Correct
24.With N + 1 power, how many power supplies are needed to
Question revoir
support 20 tape drives and 4 robots?
(1) Points
9
7 (*)
13
11
Correct
25.True or False? The SL8500 library always reports to ACSLS that
Question revoir
it has two CAPS, even if only one physical CAP is present.
(1) Points
Vrai (*)
Faux
Correct
Page 5 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
32.How are LSMs numbered?
Question revoir
(1) Points
Top down 1-4. LSM number 1 (rail 1) is on top.
9840B
Top down 0-3. LSM number 0 (rail 1) is on top. (*)
Bottom up 0-3. LSM number 0 (rail 1) is on bottom.
Correct
33.Which statement about the SL8500's Cartridge Access Port
Question revoir
(CAP) is NOT true?
(1) Points
It contains three magazines, each with 13 cells and up to 39
cartridges can be entered or ejected at a time
They are installed on the left access door and are rotated
manually (*)
Magazines can be removed from the CAP to enter cartridges
in a batch mode
They are installed on the right access door and rotation is
accomplished using a motor
Correct
34.Which three statements about PTPs are correct?
Question revoir
(1) Points
(Choisir toutes les rponses correctes)
Power for the PTPs comes from inside the assembly
The PTP feature requires at least one Accessory Rack and for
two for redundancy (*)
Pass-thru ports (PTPs) are electro-mechanical devices that
pass one or two cartridges to another LSM in the same
complex (*)
PTP configuration can be either: 6 assemblies, one per rail or
2 assemblies 1 per rail
An Inter-Library Communications kit (ILC) is needed to
implementPTPs and each ILC kit supports up to five libraries
that connect to form a comple (*)
Correct
35.When drives are added or replaced, Automatic Detection of
Question revoir
drives stores all but which of the following in the library?
(1) Points
Library hardware numbers
Firmware and System locations
CAP assignment (*)
Dynamic World Wide Names
Correct
Page 7 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
39.Where is the documentation for Power Distribution and Cooling
Question revoir
requirements found?
(1) Points
The Customer Portal
The System Assurance Center
The Tape Support Web Site (*)
My Oracle Support
Correct
40.Which of the following is NOT a licensed feature of the SL3000?
Question revoir
(1) Points
Dual TallBots
Partitioning
Dual ports
Native fibre channel (*)
Service
Correct
Page 8 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
SL3000 Mod Library
Five SL3000 Modules
(Rpondez toutes les questions de cette section.)
41.Which statement describes this configuration: A Base module
Question revoir
with eight drives, no operator panel or window. One DEM with
(1) Points
eight drives and no operator panel, window or CAP. Eight CEMs
with cartridge slots only, dual TallBots with two AEMs.
This configuration is not possible with that much storage
capacity.
This configuration provides the minimum storage capacity.
This configuration provides the maximum storage capacity.
(*)
This configuration provides average storage capacity.
Correct
42.Which is the correct list of tape drives supported by the SL3000?
Question revoir
(1) Points
LTO Gen 3, 4, 5; 9840 C & D, 9940C, T10K A, B, C, D
LTO Gen 4, 5, 6; 9840 C & D, 9940C, T10K A, B, C, D
LTO Gen 3, 4, 5, 6; 9840 C & D, SDLT600, T10K A, B, C,
D
LTO Gen 3,4, 5, 6; 9840 C & D, T10K A, B, C, D (*)
Correct
Page 9 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
48.What happens if the module ID block is incorrect?
Question revoir
(1) Points
The TallBot will become unmanageable.
Nothing
The library will fail to initialize. (*)
Initialization takes too long.
Correct
49.If you were having a problem with a series of CAPs on either the
Question revoir
left or the right side of the Base, it would be prudent to start by
(1) Points
checking the LEDs on which two circuit cards?
PUF & PUN
PUN & HBC
HBS & PUZ
PUM & HBS
PUW & PUZ (*)
Correct
Page 10 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
57.What is the advantage of a 2N versus an N + 1 Power
Question revoir
Configuration?
(1) Points
It provides extra power to the DEM and is therefore more
efficient
It provides extra power to the rails and is therefore more
efficient.
There is no advantage it is simply a customer preference.
It provides AC and DC Power redundancy. (*)
Correct
58.Where can card and component functions as well as LED status
Question revoir
indicators and their meaning be found?
(1) Points
StorageTek System Assurance Guide located on the Tape
Support Website
My Oracle Support
The Oracle SPLAT WebSite
StorageTek SL3000 Modular Library System Principles of
Operation found on the Tape Support Website (*)
Correct
59.In SL3000 addressing, which is true of the DEM?
Question revoir
(1) Points
DEM column numbers are negative because DEMS are
always to the left of the base in the firmware addresses. (*)
DEM column numbers are negative because DEMS are
always to the right of the base in the firmware addresses.
DEM column numbers are positive because DEMS are
always to the left of the base in the firmware addresses.
DEM column numbers are positive because DEMS are
always to the right of the base in the firmware addresses.
38
Correct
Page 12 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
62.When reviewing IBM console and application logs looking for
Question revoir
drive sense data, which two IBM drives does the 9840D emulate?
(1) Points
(Choisir toutes les rponses correctes)
3490 (*)
9940A
3690
3360
3590 (*)
Correct
64.Which is true of the 9840D drive media?
Question revoir
(1) Points
It uses the same media as the 9940B uses
It uses the same media as the T10K uses
It uses different media than the 9940B uses (*)
Although it uses different media than the 9940B, the 9940
media can be reformatted in the 9840D drive
Correct
65.Which three elements are kept in the RFID chip on the T10K tape
Question revoir
Cartridge?
(1) Points
Type of tape (data, dump, code, or cleaning), cell location
that the tape cartridge was taken from, and state of MIR
Type of tape (data, dump, code, or cleaning), location of the
MIR and end of data on tape, and manufacturing information
(*)
The IP address of the drive that is tape is inserted into, type of
tape (data, dump, code, or cleaning), and the cell location that
the tape cartridge was taken from
State of the MIR, cell location that the tape cartridge was
taken from, and IP address of the drive the tape is inserted
into
Incorrect. Refer to Introduction to Oracle StorageTek Tape
Drive Technology for more information.
Page 13 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
88When interpreting a Fault Symptom Code for a customer, it is a good
Question
. practice to always share the Engineering text with them. True or False?
revoir
(1) Points
Vrai
Faux (*)
Correct
89Using this Oracle System Handbook link -
Question
. https://support.us.oracle.com/handbook_internal/Systems/T10000C/co
revoir
mponents.html. What is true about the part number 315464501?
(1) Points
It is a CRU fr a 4GB Long Wave SFP Transceiver
It is a CRU for a T10000D Tape Drive
It is a FRU for a 4GB Short Wave SFP Tranceiver (*)
It is a FRU for an 8GB Long Wave SFP Tranceiver
It is a FRU fr a 4Gb T10000C Tape Drive
Correct
90Is the Oracle Sytem Handbook accessible from this URL?
Question
. (https://tapesupport.us.oracle.com/Products/Drives/T10000/t10000c.ph
p) revoir
(1) Points
Vrai (*)
Faux
Correct
Page 18 sur 22
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
Correct
99. What is the application that does NOT provide the capability to
Question revoir
display drive configuration settings?
(1) Points
StorageTek Diagnostic System (STDSWin)
SCSI/Fibre ToolBox (*)
Virtual Operataor Panel
All of these applications have that capability
None of these applications provide that capability
Correct
100.When the drive is loading functional code during an IPL
Question revoir
sequence, what Status LED indication would you expect to see?
(1) Points
Fast flashing red
Slow flashing amber (*)
Alternating red and green
Slow flashing green
Page 20 sur 22
Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online
Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
Correct
103.Which main menu in the Virtual Operator Panel contains an
Question revoir
option to format a cartridge tape?
(1) Points
Drive operations (*)
Retrieve
Help
File
Correct
104.In the Virtual Operator Panel, what main menu contains the
Question revoir
option "Code Load from Tape"?
(1) Points
Drive Operations
Configure (*)
Retrieve
File
Correct
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