Context
Competence
2. This pproject
j is so important,
p we can't let things
g that
are more important interfere with it.
3. Doing
oing it right
ight is no excuse fo
for not meeting the
schedule.
4
4. Teamwork
Teamwork is a lot of people doing what I say
say
A
A strong culture could help an
organization adapt to the environment
A strong culture can also be an anchor
around the neck of organizational
competence and managing change
Visible Signs of a Strong
Organizational Culture
Stories
Heroes
Rituals
Ceremonies
Symbols
Myths
Affects of Cultural Mismatches
Organizational culture influences
important aspects of staff behavior.
Staff perception of the real versus ideal
organizational cultures.
Mismatches in perception are associated
with a range of negative outcomes.
Staff behavior directly influences the
organizations competence.
Types of Organizational Culture
Support
Achievement
Power
R l
Role
Functional Dysfunctional
Functional Support Cultures
Good communication
Excellent service both internal and external.
external
A nurturing environment where members
like to spend time together
Members cooperate, make sure everyone is
together on an idea, and do all they can to
resolve conflict.
Dysfunctional Support cultures
Personal and professional lives can become
blurred.
Needs of individuals are placed over needs of
the organization.
Due to a commitment to consensus, decisions
come slowly.
l l
Culture tends to not be very task-oriented.
Too much time spent together fosters personal
differences that often hinder work and ruin
excellent service.
F ti
Functional
l Achievement
A hi t Culture
C lt
C l
Culture
Organizational Competence
Organizational Competence
Definition:
The level of ability to sustain the coordinated
deployment of assets in a way that helps an
organization achieve its goals and objectives.
Components
p of Organizational
g
Competence
Sensing:
Communication
Communication
Decision Making
S b l
Stabilizing
Communication of implementation
Coping actions
Feedback
Feedback
The Adaptive Coping Cycle
Sense changeg in
Obtain feedback on
internal/external
new actions and-
environment
Sensing
Context
Organizational
Effectiveness
Culture Competence