INTRODUCTION

Background of the Study

This dissertation is focusing on the management system in CCT. First, how CCT was

created since 2003, wherein CCT officially opened its doors to all residents of the city until

today 2016. This study focuses on how was the management system maintain the

consistency of the free education program that creates highly competitive graduates and

still continues to uphold the theme Character and Knowledge for the following years.

What are the administrations new plans for the better forthcoming of the school, or do they

have any new plans?

It involves specifying the objective of the school and identifying the internal and

external factors that are favorable and unfavorable to achieve that objective.

Education is said to be the lifeblood of every student. At its most complex and

comprehensive, it can be used for business planning; however it is also of value to solving

localized issues and challenges. Being so, the students and staffs of the City College of

Tagaytay are responsible to keep track of the performance of the school, not only annually

but on a more frequent basis. This will allow immediate actions to be undertaken in cases

whose problems are encountered.

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Problems Encountered

- Security
- Facilities
- Lack of Professors
- Lack of technology support
- Delay in salaries
- Lack of communication of Department to school
- Natural calamities
When natural calamities especially the typhoon hits Tagaytay, the school facilities,

students and faculties will be affected. As a result, classes will be postponed and for

all the part time and full time professors the no work no pay policy.

History of City College of Tagaytay

The City College of Tagaytay has come a long way, tested and persevered through

the challenges and trials to what today it has becomea beacon of hope and

enlightenment to the people and youth of Tagaytay. It is shaped and cultivated by two

devoted and visionary sons of Tagaytay. It all started with in 2002, Hon. Francis N.

Tolentino, then the City mayor, saw the increasing number of the high school graduates of

Tagaytay who unable to continue their education in college sue to lack of financial

sustainable means, through about proving a local tertiary institution in answer to their need.

Thus, on September 30, 2002, the sangguniang panlungsod, through the

sponsorship by the city councilor, Hon, Celso P. De Castro passed city ordinace No. 2002-

229, establishing the City College of Tagaytay and hence, our beloved college came into

being.

Then dreams become a reality when in 2003 the City College of Tagayatay officially

opened its door \s for the Academic Year 2003-2004 to the public by providing affordable

quality tertiary education, offering the following courses: Bachelor of Science in Computer

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Science, Bachelor of Science in Commerce major in Management, Bachelor of Science in

Nursing, Bachelor of Science in Hotel and Restaurant Management, Associate in Computer

Science, Associate in Computer Secretarial and Associate in Hotel and Restaurant

Management.

The primary objective of CCT is to imbibe to its students the love for learning side by

side with molding their character for them not to be only professionally competitive but also

conscientiously responsible toward themselves, their families and the community.

Since then, The CCT community has began to grow steadily; producing a stream of

graduates with great caliber, increasing the number who are industrially competent and with

strong academic background, and continuously receiving from the City Government

education materials and equipment that are necessary in executing its mandate of

producing highly-skilled and competitive individuals.

Then in 2009, an exodus was made. All faculty, staff and students were transferred

to CCt,s new home Akle St. near the City Hall, this was made possible through the effort of

our then City Mayor, Hon.AbrahamBambolTolentino.

Being also the Chairman of the Board of Trustees of our college, never to be

contented with his accomplishments and being forever mindful of the plight of his

constituent, Hon.Bambol Tolentino mad history in Local Government level by placing CCT

into prominence with passage of City resolution No.20019-017, popularly known as the

City College of Tagaytay Free College Education Ordibance, a landmark ordinance which

is God-inspiring, for it grants residents of the City access to free education

True, CCT started small. However, our beloved institution is unwavering in its

commitment to its student by giving them all the very best of what the faculty and
3
administration can offer. Then college, through faculty and students, has faced various

odds by competing in the academic and athletic arena and came out triumphant. The City

College of Tagaytay through the leadership of its College Administrator, Prof. Edgardo T.

Castillo, together with the unfailing support of Hon. Abraham Bambol Tolentino and the

City Government of Tagaytay has made history.

Description of the School

City College of Tagaytay is classified under the industry of Tertiary Education, it was

located in Akle St. Kaybaygal South, Tagaytay City figure 1 shows the location of the

school building, the school building are near on the Government Municipal Hall of Tagaytay,

and other Government building.

4
 BUSINESS ADMINISTRATION ORGANIZATIONAL CHART/ CCT

MR. EDGARDO T. CASTILLO

School Administrator

DR. LORNA L. PENALES

College Dean

DR. MARY JOYCE G. CATUDIO

Department Chair

MRS. JENNIFER ABELLANA

MR. EDILBERTO LUNAS
(MBA) (MBA)

MRS. ALEXIS RECTOMRS. NIA MRS.

PAPA FAITH
MARANAN
Professor Professor

MS. JENNELYN MR. JONATHAN

MS. SHEENA GAIL
SANTOS BANICO TAMAYO

MR. JUAN PAOLO MR. EMERSON MR. JOSE MAXIMIANO

BISCOCHO LAUREL (PhD)

Organizational Management

City College of Tagaytay adapted a functional organizational structure headed by the

College administrator and College dean. The company has a total employees Figure 3

shows the organizational structure of City College of Tagaytay.

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 The College Administrator, Prof. Edgardo T, Castillo, has the highest authority. He is

responsible for driving the long range vision of the college , he is also the responsible in

giving permission of the scholarship offered by the school.

The College Dean, Lorna L. Penales, who take charge for all the school plans and

decision making of the college and even the upcoming activities of the college.

The College Head, Students Affairs and Services Prof. Flordeliza T. Castillo take

responsible in guiding the student and also take charge to discipline students of CCT

The College Registrar, Heizel M. Garcia, MAEd, take responsible in approving of the

students subject and units in the said semester.

The College Librarian, Ms. Dormiluna E. Veluz, who take care in collge library book;

approving the barrowed book inside the library

The College Cashier, Ms Elisa G. Chacon, being cashier is a big responsible, she

take care all the collected money. this collected money is the tuition fees of the paying

student and other necessities,

The College Head, Medical Service, take responsible in the medical needs of the

college

The College Guidance Counselor, Liberato Moises, Ph.D.,RGC he is responsible in

giving counseling in the student problems, also responsible in students interview for the

department admission.

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COLLEGE OFFICIALS

PROF. EDGARDO T. CASTILLIO

COLLEGE ADMINISTRATOR

LORNA L. PENALES, Ph.D.

COLLEGE DEAN

PROF. FLORDILIZA T. CASTILLIO

HEAD, STUDENT AFFAIRS AND SERVICES

HEIZAEL M. GARCIA, MAEd

COLLEGE REGISTRAR

MS. DORMILUNA E. VELUZ

COLLEGE LIBRARIAN

MS. ELISA G. CHACON

COLLEGE CASHIER

LIZA FE CAPUPUS, MD, MPH

MEDICAL SERVICE

LIBERATO MOISES, Ph.D., RGC

GUIDANCE COUNSELOR

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The College

Admission Service, Requirements and procedures for admission are in place with

consideration accommodation for those applicants with disabilities as stipulated in R.A.

7277

Scholarships and Financial Assistance (SFA), there are SFA in various forms

available to students with appropriate screening and monitoring procedure.

City College of Tagaytay is offering free college education. This was made possible

through the passage of City Resolution No. 2010-17, popularly known as the CCT Free

College Education Ordinance sponsored by the city mayor Hon. BamboTolentino. In

addition to this CCT offered varied scholarship opportunities to tagaytay residents, students

from 7th district of cavite and other provinces.

The scholarship is divided into several categories:

1. Legitimate resident of tagaytay

2. DSDW chosen indigent families from 7th district
3. DILG sons and daughter / spouse of barangay
official/ SK chairperson
4. Entrance Scholars top 10 students from high school
5. Academic Scholars (students with Average Grade
Of 1.60 or better
6. Athlete / Varsity player
7. Member of the CCT Center for Culture and Arts (CCA)

Most of the students are scholarship holder, some of them are 7 th District Scholar,

but most of them are tagaytay resident scholar. The figure__ show the number of

Scholar of CCT.

Admission and requirements and procedure: for new student all applicants

except Tagaytay City Resident scholar and 7 th District Scholar shall pay a fee of 100.00PHP

8
for the computer-assistance entrance examination all applicants should take and pass the

entrance examination before they will be allowed to enroll in s degree or non-degree

program. All applicants shall undergo an interview with the department of guidance

counselor, then with department counselor will issue a certificate of admission to applicant

who passed and meet the following qualifications:

A graduate from any public or DepEd recognized private secondary school; and

DepEd Alternative Learning System(ALS);

Be physically and mentally fit to study;
Possess a good moral character as certified by the high school principal; or

Guidance Counselor of the school which he/she last attended;

An average of 75% and below from the entrance examination would be qualified for

the degree programs. Below 75% on the non-degree programs;

Obtained a GPA of at least 85% for Bachelor of Secondary Education program.

For admission of transfer students- transfer students from other school and

colleges/universities will have to undergo an entrance examination and must have

passed the interview conducted by the department of chair of his/her chosen course.

crediting and evaluating of subjects taken by transfer students from other school will be

conducted by the Department of chair or the screening committee assigned per

department upon presentation of the official transcript of records.

No transferees shall be admitted after 2 nd level of BSE program and after the 3 rd year

level for other program.

For shifting to other programs students who intend to shift to another program or

major must provide a letter from their major must provide a letter from their

parents/guardian allowing them to shift to another program not later than ten working

days before the start of the regular registration period; and must accomplish a
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prescribed form to be approved by the department of chair of the old program,

department chair of the new program, the registrar and the College Dean.

Student pursuing degree programs may be allowed to shift to non-degree programs

upon approval of their application for shifting.

Student pursuing non-degree program may be allowed to shift to degree program

offred by the College provided that they obtained a GPA of 2.25 or above.

For cross registration Cross-registration from other college/universities should

have a written permission from their school registrar to be presented to the CCT

College Registrar. The Cross-enrollment permit shall state the course/s and total

number of the units the student is allowed to cross-register. Cross-registrants may only

be admitted if the courses to be taken in CCT is offered and should have exactly the

same description.

CCT students who are planning to cross-enroll to other institution must have a written

permit from their department and the college registrar. Students are allowed to cross-

enroll a maximum of six units for the entire program.

For late registration the period for late registration shall be the fallowing day right

after the last day of enrollment. Old student who will enroll in this period shall be

charged a fine of 200PHP, regardless of the number of the day their registration is

delayed and the number of units that a student is carrying during the particular time.

Paying students will not be charged for late registration. No late registration shall be

entertained after five school days from the opening of classes for regular semesters,

Late registration is not allowed for the summer program.

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 For Teacher certificate program all applicants who finished a four years program may

be allowed to take 18 units in education.

Foreign students are not yet allowed for CCT to accept.

CCT PAYING AND SCHOLAR STUDENT

Tagyatay Resident Scholar

7th district Scholar
Paying

Figuer 4 Average Percentage of CCT students.

Institution Policies and Practices

Class Attendance, a student expected to attend all classes regularly and

punctually. Anyone who incurs 20% of the total hours of the instruction will be

dropped from the roll and will be given a failing grade. For tardiness, Three counts of

tardiness shall be considered as absence.

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 Prescribe School Uniforms, All student are required to attend classes in

their prescribed uniforms; for male students:

- White polo with College Patch

- White sando or plain Shirts
- Light brown pants
- Black shoes

For Female students:

- White blouse with college patch

- Magenta pants
- Black closed shoes

All students are required to wear department shirts and corporate attire on

designated days with in the week

PE/NSTP/Laboratory uniforms shall be worn only during the prescribed

time/period.

Disciplinary Sanctions, sanctions are imposed to prevent tendencies to

commit similar or graved offenses this is for the protection of just and humane CCT

community. Offense are divided in to two the minor offenses and major offense. Figure

5\and figure 6 will show you the list of administrative offenses and its penalties

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 ADMINISTRATIVE OFFENSES AND PENALTIES

OFFENSES PENALTY/SUNCTION SYSTEM

MINOR OFFENSES FIRST SECOND THIRD
Not wearing ADMINISTRATIVE
of prescribe uniformOFFENSES AND PENALTIES
Incomplete uniform
OFFENSES PENALTY/SUNCTION SYSTEM
Cross dressing(for gays)
MAJOR OFFENSES FIRST SECOND THIRD
Non-prescribe shoes
Bribing or receiving bribes from faculty Exclusion/
Wearing of rubber slippers
Wearing of sleeveless/strapless/off shoulder/
members, administrators or non-teaching Dismissal
Wearing miniskirts and walking shorts
Wearing of shirts/blouse
staffs with indecent Oral
Actions which tends to dishonor, humiliate,
picture/prints
Non-prescribed haircut for boys the The
embarrassed, discredits or contempt Exclusion/
Wearing earring for boys
Wearing multiple earring forinstitution,
girls/boys Reprimand Case
name and integrity of the Dismissal/
Make up for boys
Oral Shall
Using vulgar faculty,
administration, words and rough
staff, behaviorand
employees,
Use of abusive or obscene language
Be
Loitering
students.
Littering in any form of
Possession/Distribution Community
Reprimand Suspensio
Written Exclusion/
Treated
Careless/unauthorized use of school property
pornographic materials, sexual objects within service n Dismissal
As A
Unauthorized posting of announcements,
the college Written Apology Major
posters notices in the bulletin
Vandalism/writing/putting feet on board and
the tables, Community Suspensio Exclusion/
Offense
others
chairs and walls service n Dismissal
Urinating or defecating in any place other Community
Apology Suspensio
From Exclusion/
And

than the comfort room service n Dismissal

Shall
Entering the campus under the influence of Suspensio Exclusion/
From The Be
wine liquor, or any intoxicating beverages n Dismissal/
Endorsed
Expulsion
Carrying or possession of firearms, deadly Exclusion/
The Students To the

weapons and explosives within the school Dismissal/ Student

premises Expulsion
Students And Discipline
Direct physical assaults upon students,Figure5Exclusion/
list of administrative minor offenses and its penalties
Office
faculty members, admin or non-teaching staff, Dismissal/
Counseling
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 or any person in authority in the college. Expulsion
Illegal assembly aggravated by disturbances Community Suspensio Exclusion/

of the peace and order in the campus, service n Dismissal/

Expulsion
Staying on the campus beyond 10pm curfew Community Suspensio Exclusion/

hours or staying overnight or during holidays service n Dismissal/

on campus without authority Expulsion

Hazing of any kind inflicted on students by Exclusion/

another students whether inside or outside Dismissal/

the campus Expulsion

Involvement in any form of attack to another Exclusion/

person such as rumble, fist fighting, punching, Dismissal/

or arm combat Expulsion

Misappropriate or organization/ class` funds Exclusion/

Dismissal/

Expulsion
Unauthorized collection of money, checks or Exclusion/

other instruments used as college collection Dismissal/

purpose Expulsion
Theft of school properties or similar acts Exclusion/

Dismissal/

Expulsion
Public display of affection-portrayal of Exclusion/

untoward behavior which tends to cause Suspensio Dismissal/

sexual excitement or vulgarity n Expulsion

Exclusion/

Acts of lasciviousness Suspensio Dismissal/

n Expulsion
Suspensio

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 n

Hacking of any related offense Exclusion/

Dismissal/

Expulsion
Suspensio

Bullying in any form n

Exclusion/

Dismissal/

Expulsion
Community Exclusion/

service Dismissal/

Oral defamation with written Suspensio Expulsion

apology n
Indiscriminate use of all terms of musical

instruments, megaphones, cameras, cellular

phones, videos, and other game device

during class hours

Smoking within school premises Community Suspensio Dismissal

service n
Gambling in any form Community Suspensio Dismissal

service n
Membership to ant unrecognized associated Exclusion/

organization of fraternity/sorority Dismissal/

Expulsion
Violation of dangerous drugs laws and other Exclusion/

similar/ related laws Dismissal/

Expulsion
Indefinite

15
 Suspensio

n until the

agreement
Using of another Exclusion/
Failure to abide by the term of an amicable is fully
personal` ID/COR, suspension Dismissal/
settlement complied
lending of ID/COR Expulsion
Using fake IDs/CORs/uniforms exemption ID/ with Exclusion/

temporary pass Exclusion/

Suspensio Dismissal/

Dismissal/
n Expulsion
Tampering of students ID for the purpose of Exclusion/
Expulsion
illegal entry in the college or any place in Indefinite
Suspensio Dismissal/

Being an accused
schoolunpremises
a criminal case filed in Suspensio
n Expulsion
Forging, falsifying or tampering of any
the court of justice n While the
academic or official records or documents,
Case is
making false statement of any materials fact, Exclusion/
pending
practicingSlight physical to
or attempting injury
practice any Suspensio
Dismissal/ Exclusion

deception or fraud in connection with his/her nExpulsion

for one for one Dismissal

admission, registration, examination, week semester

Less serious physical injury Suspensio Exclusion
enrollment or graduation from the college.
Unauthorized possession of examination n for one for one
Exclusion/ Dismissal

materials and documents during examination month

suspension semester
Dismissal/
Serious physical injury Exclusion/
time given by the college Expulsion
Having somebody else take an examination Dismissal/
Exclusion/

for another(on which case both shall be liable) Expulsion

Dismissal/
Conviction by any court of law Exclusion/
Expulsion
Dismissal/ Exclusion/

Cheating during examination Expulsion

Suspensio Dismissal/
Exclusion/
n Expulsion
Exclusion/
16
Plagiarism Dismissal/

Expulsion
 Grave act of Dismissal/

disrespect that Expulsion

tends to malign

college officials,

faculty members or

administrative non-

teaching staff

Figure6 list of administrative major offenses and its penalties

Future Plans, the college is planning to put a K-12 program, it will boost the number of

student that will going to enroll in the college. If the number of population of the school will

grow it has the possibilities to turn the college in to university.

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Objectives of the Study

The study aimed to analyze the management and operation of City College of Tagaytay

(CCT). Specifically it aimed to:

To collect facts about the school that is yet unknowing to the students;
To know students views about the school and its management and services;
To know how the school is affected, politically, economically, economically,

sociologically, technologically;
To know the outcome and output of the organizational activities, capabilities;
SWOT analysis of the school and Department of Office Administration where the

essayist belong.
To discuss strategies, programs, activities, task, action plan, resources of the school.
Identify the problems that are related to City College of Tagaytay encountered by

Business Administration Department.

Analyze the performance of City College of Tagaytay.
Compare the previous situation with the actual advocacy of City College of Tagaytay.
Suggest feasible solutions to the problem encountered by the City College of

Tagaytay.
Determine the contribution of City College of Tagaytay to the Business

Administration Department.

Significance of Study

These will beneficial to City College of Tagaytay (CCT). For the enhancement of its

operation and management.

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 Secondly, this study will support other students and individuals who would involve

themselves in conducting a research study in field of school management to serve as a

reference for their work.

This could also serve as guideline to other individual, that going to enroll or just want

to know the things about City College of Tagaytay (CCT), and the courses that it offer.

Government, serve as monitoring and administering the company thru evaluations of

legal requirement that has to be submitted for purposes control.

Community, serve as a source of employment and support in a community activities

and needs.

Management, guide to assess the performance of the school, and basis for decision

making.

Employees, guide them on their action pertaining to their affiliation as employee of

the company.

Students, guide them on their decision in the career that they are going to take.

These study reflects from the performance and capabilities of the students and the

school and their each department.

Scope and Limitations

This study will center only from the students of CCT, the services and programs, the

head officials of the school, and only the facts about the school. Focuses on informations

19
based on facts and gathered only from the right people at their honorable positions and

from the right references.

Descriptive and historical method was use in conducting and analyzing the data

gathered. This gathered data and information was evaluated and validated through

observation and interview of the operation of school officials and employees.

This study covered the management of the school including the operation

particularly the courses offered by the school; free education given by the municipal

government of Tagaytay in City College of Tagaytay (CCT). It also emphases on the

strength, Weaknesses, Opportunities and Threats, and the problem of the school.

Time and Place of the Study

The study was conducted in Kaybagal South, Tagaytay City. The data was

conducted from February 2016.

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Definition of Terms

SCHOOL an organization that provides instruction; as a: an institution for the

teaching of children, b: COLLEGE UNIVERSITY c: group of scholars and teachers

pursuing knowledge together that with similar groups constituted a medieval university.

DEPARTMENT one of the major parts of a company, organization, government or

school. It is a division of college or school giving instruction in a particular subject.

EDUCATION the action or process of teaching someone especially in a school,

college or a university.The knowledge, skill and understanding that you get from attending a

school, college or university.A field of study that deals with the methods and problems of

teaching.

STRENGTH a quality that allow someone to deal with problems in a determined

and affective way: Force as measured in numbers; effective numbers of any body or

organization.

WEAKNESSES the quality or state of being weak: A quality or feature that

prevents someone or something from being effective or useful.

OPPORTUNITIES an amount of time or a situation in which something can be

done. A good chance for advancement or progress.

THREATS a statement saying you will be harmed if you do not do what someone

wants you to do. Someone or something that could cause trouble, harm etc.The possibility

that something bad or harmful could happen.

21
22
 METHODOLOGY

This section primarily discuss the methods that the author used in the study to

describe the findings and conclusions. It includes the collection of data.

The author was conducted random surveys among a few numbers of students of

City College of Tagaytay. She provided survey papers that will evaluate the services of the

school. The survey is made by rating the six (7) mentioned services of the school, namely:

Library, Canteen, Scholarship Program, School Activities, Facilities, Management of the

School/Department. In each label, it can be rated from 1-5. Five (5) as the maximum rate,

and One (1) as the minimum rate.

The researcher was conducted interviews among selected students and get their

personal opinion about the said services. And also with some staff of the school.

Research Method

- This study used the descriptive research method. The descriptive method is

appropriate in answering who, what, and how questions and so as with the needs,

perceptions and attitudes of the respondents. Through this way, the researcher will

easily gather the data that are needed for this study.

Research Respondents

- The researcher gained data from the group of respondents specifically the students,

male and female, employed or unemployed, ages from 18 and above.

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Collection of Data

- Information about how the decision of City College of Tagaytay affect the department

that gathered through the situation of the school. Important factors or determinants

of school growth were gathered through observation and consultation with the

professors and staff. Interviews with the students, staffs and faculty of the school

were conducted to attain the other objective of the study. Other secondary data were

obtained from books, magazines, internet and other sources that are related to the

school.

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 RESULTS AND DISCUSSIONS

VISION

Service- oriented unit supportive of the universitys goals of upholding character formation

and academic excellence towards global competitiveness

MISSION

Offer meaningful and effective services that would enhance students welfare and

development.

GOALS

1. Contribute to the intellectual and moral development of individuals.

2. Collaborate with the community through civic welfare, literacy and values

formation towards national development.

OBJECTIVES

1. Assist the students in enhancing their potentials through their active participation

in various projects and activities both inside and outside of the university;

2. Provide activities that will promote character building, leadership skills and

academic excellence and;

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 3. Sustain an effective mechanism for monitoring and assessing students potentials

and capabilities for self- improvement.

Department of Office Administration

MISSION

The Department of Business Administration commits itself to prepare the students to

become excellent Business Professionals and leaders who are morally upright, socially

responsible and globally oriented.

VISION

The Department of Business Administration envisions itself as one of the leading

business schools in the country producing competent graduates imbued with good

characters.

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 SWOT ANALYSIS

Strength, Weaknesses, opportunities and thereat or SWOT analysis in an exclusive

useful tool for understanding and decision making for all sorts situation in business and

organization, it provides a good framework for reviewing strategy, position and direction of

a company or business positioning , in the case, the SWOT analysis of City College of

Tagaytay has been review and the following observation have been noted.

STRENGTH

- Offers scholarship program

One of the strength of the school is having a free scholarship program

handled by the city government. This kind of program helps the economically

indigenous youth of the city to achieve their goals and to be a professional in

the future. There are two categories of their program: full scholarship program

for Tagaytay residents and 70% of scholarship program for the 7 th District care

of the Commission on Higher Education (CHED).

- Increase of population
Nowadays, the college students cannot afford the tuition fees that other

University implemented. Because of the free education, the number of

population inside the school increases.

- Supportive faculty
Faculties encourage and motivate their student to uplift their academic

performance.
- Increase tuition fee for paying students
27
 The increase of the tuition fee of the paying students will enable the school to

provide the learning materials.

Well-organized departments

Due to the proper division of labor and cooperation of Department Heads,

Student Clubs and Organization.

WEAKNESSES

- Lack of facilities
The school is newly established thats why it cannot yet completely support

and provide its facility needs.

- Lack of professors
Because of the growth of population of City College of
Tagaytay, the field of the professors is not fitted to what they teach.
- Lack of technology support
The fund of City College of Tagaytay is not enough to meet the technological

needs of the students and faculties like computers and projectors.

- Delay in salaries

Since the City College of Tagaytay is a government institution, the salaries of

the employees are delayed.

- Lack of communication of department to school

Because of the delayed announcements and distribution of information, it will

cause an unorganized department and the students will get confused.

OPPORTUNITIES

28
 - More students can study because of the free education
Not all students can afford to study in tertiary school because of financial

problem, thats why they grab the opportunity to study in a free but decent

school.
- Curriculum expansion
...Each department continues to train to stay abreast of changes within its

area of expertise and to be knowledgeable of all rules and regulations governing its

area. By so doing, each department helps to keep the College in compliance of all

legal and mandated requirements.

THREATS

- Other school competitors

The other Colleges and Universities are trying to find the best way to spend

their limited resources in order to produce the highest possible educational

quality. These schools are doing a good job in managing their financial

resources relative to other schools but may have larger state funding, higher

tuition, or larger endowments.

- Political
Because City College of Tagaytay is a free education school and it is a

government program, the politicians are using their power to gain more

support from the people of Tagaytay.

- Natural calamities
When natural calamities especially the typhoon hits Tagaytay, the school

facilities, students and faculties will be affected. As a result, classes will be

postponed and for all the part time and full time professors the no work no

pay policy.

29
30
 EVALUATING THE SCHOOL AND THE COMPANY ACTIVITIES

The author conclude based on the survey, the students satisfaction from the

services of Library at an average rate of 4; Facilities at an average rate of 2; Canteen at an

average rate of 4; Scholarship Program at an average rate of 4.5; School Activities at an

average rate of 3; and the Management of the School at 3.

They said that they are very much satisfied by the service of the library as a study

place and not for research due to incomplete reference resources. The Canteen sometimes

becomes a multi-purpose lounge, where students can do their assignments, meetings, etc.

because of comfortable space, the food is also efficient and student friendly. Scholarship

Program, that is very helpful to all students of CCT. The School Activities, at its average

rate. School Facilities, that is not as well-organized, well for reason that this is just a public

school.

Rate

5(max)-1(min)

1 2 3 4 5
Library 0% 0% 10% 30% 60%
Canteen 0% 0% 10% 30% 50%
Scholarship
0% 0% 0% 20% 80%
Program
Activities 10% 10% 50% 20% 10%
Facilities 30% 20% 40% 10% 0%
Management 0% 5% 20% 50% 25%
*out of 10 students

31
 STRATEGIES, PROGRAMS, ACTIVITIES, TASK, ACTION PLAN, RESOURCES

Academic Programs:

Degree Programs

Bachelor of Secondary Education Majors in:

English, Filipino, Mathematics, Social Studies
Bachelor Science in Business Administration Majors in:
Marketing Management, Human Resource Development, Management
Bachelor of Science in Office Administration
Bachelor of Science in Hotel and Restaurant Management
Bachelor of Science in Information Technology
Bachelor of Science in Computer Science

Non-Degree Programs

Associate in Hotel and Restaurant Management

Associate in Computer Science

Student Affairs and Services

A. Student Welfare Services

Information and Orientation Services
Guidance and Counseling Services
Career and Job Placement Services
Economic Enterprise Development
Student Handbook Development

Student Development

Student Organizations and Activities

Student Organizations

Student Council/ Government

Conduct of Activities

Guidelines for the Management of Funds of All recognized Student Organizations

Collection of Fees (Procedure, Safekeeping, Disbursement and Financial Report)

32
 Prohibited Activities

Retention Policy

Student Discipline

The Student Disciplinary Committee

Composition/ Function/ Jurisdiction/ Limitation/ Duration of the Student/

Disciplinary

Definition of Terms

Disciplinary Sanctions

Procedure of Filing Complaint, Decision and Appeal

Students Conduct and Discipline

Class Attendance

Wearing of I.Ds and prescribed school uniform.

Institutional Student Programs and Services

Admission Services, Scholarships and Financial Assistance (SFA)

Food Services

Health Services

Safety and Security Services

Cultural and Arts Programs

Services for Students with Special Needs and persons with Disabilities Social and

Community Involvement Programs

33
 CONCLUSION AND RECOMMENDATIONS

Conclusions

It is not simply enough to identify the strengths, weaknesses, opportunities and

threats of the school in applying the SWOT analysis it is necessary to minimize or avoid

both weaknesses and threats. Weaknesses should be looked at in order to convert them

34
into strengths. Likewise, threats should be converted into opportunities. Lastly, strengths

and opportunities should be match to optimize the potential of the institution.

The study revealed a positive educational growth which is mainly due to the more

aggressive promotional campaign of the schools competitors. This swot Analysis and other

data gathered for this school can be simple and yet effective way to ensuring that all

appropriate factors are considered. Indeed, ensure that under people teachers, support

staff, parents and students are considered along with third party people.

Supportive faculties, well-organized departments, cooperation of the parents and

students were enabling the school to attain its goal and objectives in obtaining the high

quality of education.

In terms of performance, the school was generally improved.

Recommendations

This study will benefit not only the school but students and future researchers as

well. For the school, it will serve as a useful guide to evaluate its performance compared to

its competitors. This will also provide indication as to the problems encountered by the

school relating to the student.

For the students, it will serve as an educational tool and reference to better

understand the importance of coming up with the growth of the character of every student

because these serve as monitoring tools in assessing school performance.

Furthermore, this study will benefit future researchers under multiple academic

department such as finance, management, communication and economics as this will

serve as reference to similar case studies in the future.

35
 As a result of the study, the author recommends to increase the number of the

professors and improve the performance and productivity of the school. By doing this, the

school might be able to achieve and surpass its goals and objective.

Finally, the key personnel, must set realistic goals and targets to motivate the

students, staffs and school to improve their performance.

REFERENCES

CCT Student Handbook 2016

Survey
Interviews
School pamphlets

36
 Republic of the Philippines
CAVITE STATE UNIVERSITY
Indang, Cavite

Graduate School and Open Learning College

Administrative Process & Organizational Development

BA 204

ADMINISTRATIVE PROCESS & ORGANIZATIONAL STRUCTURE OF CITY COLLEGE

OF TAGAYTAY
KAYBAGAL SOUTH, TAGAYTAY CITY
Final Term Paper

MA. NIA A. PAPA

MBA
1st year, 2nd Semester (2015-2016)

RODERICK M. RUPIDO, MBA, Ph.D.

Dean, CEMDS

April 16, 2016

37
 TABLE OF CONTENTS
INTRODUCTION.....................................................................................................................1

Background of the Study.....................................................................................................1

Objectives of the Study......................................................................................................21

Significance of Study.........................................................................................................22

Scope and Limitations.......................................................................................................23

Time and Place of the Study..............................................................................................23

Definition of Terms.............................................................................................................24

METHODOLOGY..................................................................................................................26

Research Method...............................................................................................................26

Research Respondents.....................................................................................................26

Collection of Data...............................................................................................................27

RESULTS AND DISCUSSIONS...........................................................................................28

VISION...............................................................................................................................28

MISSION............................................................................................................................28

GOALS...............................................................................................................................28

OBJECTIVES.....................................................................................................................28

Department of Office Administration..................................................................................29

MISSION.........................................................................................................................29

VISION............................................................................................................................29

SWOT ANALYSIS.................................................................................................................30

STRENGTH.......................................................................................................................30

WEAKNESSES..................................................................................................................31

OPPORTUNITIES..............................................................................................................32

THREATS...........................................................................................................................32

EVALUATING THE SCHOOL AND THE COMPANY ACTIVITIES......................................34

38
STRATEGIES, PROGRAMS, ACTIVITIES, TASK, ACTION PLAN, RESOURCES...........35

CONCLUSION AND RECOMMENDATIONS.......................................................................38

Conclusions.......................................................................................................................38

Recommendations.............................................................................................................38

REFERENCES......................................................................................................................39

39