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McKinsey 7-S Framework Structure Systems Style Staff Skills Strategy Shared Values

Structure: National Organizations (NOs) had informal power over Product Divisions
(PDs). NOs consisted of two managers: technical and commercial, with some having
a 3 rd , financial manger Systems: NOs allowed for customer specialization, this
proved later to be a problem with NOs having so much informal power. Style: Strict
accountability when company was unprofitable, drastic employee/manager cuts
were made on a regular basis Staff: Originally training was important. Friendly
competition turned into a loss of control with NOs Skills: Product innovation, thrived
on simplicity of product line Strategy: Trying to stay afloat, drastic cuts were made
over time, many systems/procedures were also adjusted Shared Values: Began as
employee friendly/driven comp. Later with problems, lost that focus

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