Spring 2017
made aHertfordshire
It involves visit from the
County North Pole
Council andisTwilight
The Council looking for more volunteers
awarding Purple Stars to health services
Productions provided
that work hard to make thestaffentertainment.
sure they train to do secret shopperThe checksfair was
on places
opened
in giving thebybestBarry and help from Vale Radio. There more
Robinson
advice, service with Purple Stars. You can find out
was
to people with learning disabilities and their by calling 01438 845372.
also
carers.a very special guest Jeremy Buxton
If you want to sharewho was
your views live
on the P
on BBC
Hilary Radio
Gardener, York
Strategic giving
Liaison clues on his programme
Nurse for
Adults with Learning Disabilities,
explained: Services need to try and do
everything they can to fit your needs
and treat you well. Once awarded a star
the team checks the services regularly.
At present there are 16 Purple Star
accredited services across the county, four
of which are GP practices. The team is
currently working with 28 GP practices,
which hope to achieve the Purple Star
Promise standards in the next few months.
They are also working with 16 other
healthcare providers.
Finders Keepers.
Treats projects
With funding from the Peoples
Part of our work involves campaigning with and on behalf of unpaid carers so
Healththattrust, wearecan
their voices heard offer
and that atheTreats
support available makes their caring
role easier.
Project which offers activities
Last year, we supported a carers campaign against Hertfordshire County Council
such as
plansrelaxing,
to reduce staff cooking,
and activities atcycling
its in-house day services.
and pampering
The changes wereto disabled
proposed in a bid to make savings and included having fewer
paid staff and centres, stopping on site catering and closing
people living in the Castle Ward
of Scarborough. The activities are
chosen by the participants so if
you live in the castle ward, come
and join the steering group to
have a say in which activities you
would like to do. Contact Chris
Linacre, Treats co-coordinator on
Tuesday or Wednesday 9.30am
1.30pm.
Alphamare visit
Alphamare
Access Improvements at Alpamare Water Park, Burniston
Carers in Hertfordshire works closely with makers to help them improve service;
Road, Scarborough
many organisations to support unpaid carers - Signpost people who need information;
and one of these is Healthwatch Hertfordshire. - Raise issues with inspectors and regulators
Our Learning Disabilities Involvement Worker, e.g. Care Quality Commission (CQC).
Sue Maskell, attends the Healthwatch
Hertfordshire Learning Disability Service How does Healthwatch Hertfordshire work
Watch Group. The group meets bi-monthly and with people with Learning Disabilities?
is made up of carers, service providers and Healthwatch Hertfordshire has worked with
commissioners. Here we take a closer look at people with learning disabilities and their
Healthwatch Hertfordshire and how it works families since it started in 2013 and is always
with people with a learning disability and their trying to do more. The Learning Disability
carers and relatives. Service Watch Group is an open forum and
Healthwatch Hertfordshire is keen for new
What is Healthwatch Hertfordshire? people with learning disabilities and their
Healthwatch Hertfordshire is an independent carers to come along so they can gather
charity that represents patients, service users more representative feedback.
and carers views on health and social care
services in Hertfordshire. Although they are a The Group meets from 1pm 3pm bi-monthly at
charity they have statutory powers from the Douglas Tribe House, Welwyn Garden City, and
government, so services must listen to their dates for 2017 are 17th March, 19th May, 28th
In January DAG was invited by July,
recommendations and work with them to Steve th
Boddy,
29 September anda24Manager
th
November. All at
improve information is provided in easy read and a
Alpamare
on ties with the Water
community,Park,
much like toCarers
visit the attraction
sandwich to before
lunch is provided offer theadvice
meeting.
toin Hertfordshire,
improve they access
representthere for
the people of a wide range of disabled
Hertfordshire through links with local How can you get involved with the Group?
people.
to representTim wasviews
peoples shown aroundIf the
and encourage Water
you have Park
a learning by are
disability, Mra Boddy
carer or
and was able to identify areas in
people to speak up about their experiences with
NHS health and social care.
have which improvements
an interest in learning disability services,
you can just turn up to the Group meetings.
could be
To do this made.
Healthwatch You can also sign up
AGM