DakotaCarroll

184 SE 1171 RD APT B. ~ Knob Noster, MO 65336 ~ (660) 619-5921 ~ dakota.carroll55@gmail.com

PROFILE

Six years of direct customer service experience in finance and cashier positions ranging
from serving as head cashier to serving as the Assistant Finance Manager of one of the up
and coming rent-to-own companys.
Efficient problem solver who maximizes all resources and takes initiative to do whatever it
takes to increase profitability.
Exceptionally organized, yet flexible; enjoy going above and beyond to satisfy the needs
of the customers and coworkers.
Strong technology skills: familiar with both Microsoft office and High Touch systems, and
also enjoy learning while adapting quickly to new environments.

EDUCATION
Pursing Bachelor of Science (BS) Degree in Marketing

May 2017
Northwest Missouri State University | Maryville, Missouri
GPA: 3.3/4.0
Associates of Applied Science (AA) Degree in Business

May 2015
State Fair Community College| Sedalia, Missouri
GPA: 3.3/4.0

RELATED WORK HISTORY

Manager| Acceptance Now| Sedalia, Missouri
June 2016-Present
Conduct day to day opening and closing operations and manage 100 to 200
accounts on a daily basis.
Provide customers with the information and the right assistance to get
financed while directing them to make a wise financial choice.
Marketing sales and promotions to new and existing customers.
Monitor work performance to ensure complete customer satisfaction.
Marketing to draw in new customers.
Achieve financial targets and goals.
Recruit, and train one to two new employees at the same time.
Conduct monthly profit and losses.
Consistently hits numbers and is top store for months at a time.
Work collaboratively with the host sales staff to maintain a good relationship.
Obtain money from delinquent accounts while calmly solving customer
disputes and issues in person or over the phone.
Generate weekly schedules for employees.
Train and coach sales assistant and other employees on effective hiring,
training, and recruiting.
Review monthly profit and losses and devise plans to generate more revenue
from month to month.
Inventory In and Out.

Monitor and report weekly, monthly and quarterly, on performance and financial information.
Assistant Manager | Acceptance Now | Sedalia, Missouri
June 2013-Aug 2013
Conduct day to day opening and closing operations and manage 100 to 200
accounts on a daily basis.
Provide customers with the information and the right assistance to get
financed while directing them to make a wise financial choice.
Work closely with the manager while conducting monthly profit and losses.
Recruit, and train one to two new employees at the same time.
Assist the manager with making the weekly schedule.
Generate enthusiasm for upcoming events and sales to obtain new
customers while marketing the financial program.
Consistently hits numbers and is top store for months at a time.
Work collaboratively with the host sales staff to maintain a good relationship.
Obtain money from delinquent accounts while calmly solving customer
disputes and issues in person or over the phone.

Nursing Assistant | Missouri Veterans Home| Warrensburg,

Missouri Feb 2013-Aug 2013

Provided clear instructions and individualized training for new employees.

Patiently assisted veterans with Alzheimers and dementia issues with their
daily living needs.
Instructed veterans where to go if confused and reminded them of meal
times, bed times, and bath times.
Motivated veterans to remain positive while having conversations to calm
them down.
Cashier | Caseys General Store | La Monte, Missouri
Feb 2009-Feb 2013

Diligently handled all cash transaction on shift while making sure the drawer
was current and making frequent drops.
Confidently greeted each customer with a smile and provided assistance to
customers and coworkers.
Trained and supervised over 10 employees during my time of employment.

VOLUNTEER ACTIVITYS
Organized and attended a breast cancer fundraiser.
Promoted the annual Christmas program while passing out flyers.
Conducted a pass the helmet fundraiser at XX Speedway for the tornado
victims in Sedalia, Missouri collecting over $500 dollars.