RBI Grade B 2002

SECTION I

1. What does the Union Budget 2003-2004 offer to the salaried employee and
the common man?

2. Explain briefly the salient features of the Foreign Exchange Management Act.

3. Discuss the role of the Reserve Bank of India in the economic development of
the country.

4. Critically evaluate our countrys efforts in disinvestment in public sector

undertakings.

5. Write short notes on-any two of the following

a. Regional Rural Banks.

b. Mutual Funds

c. Role of NABARD in economic development.

d. Difference between direct and indirect taxes.

SECTION II

1 Planning and Control are two sides of the same coin. Do you agree? Why?

1 What are the advantages and disadvantages of decentralization?

1 Identify the skills required for a manager to be an effective leader.

1 What is performance appraisal? What are its objectives?

RBI Grade B 2003

SECTION 1

1. Examine the implications of tax reform measures introduced in the Budget

2004-2005.

2. Is the present level of foreign exchange reserves of India adequate from the
view point of implementing capital account; convertibility of the Rupee? Discuss.

3. Examine the role of foreign direct investment (FDI) in India.

4. How far has the Development Banking policy of India achieved it objectives?
Explain.

5. Write short notes on any two of the following

1. WTO and India

2. E-Commerce

3. Indias Services Sector

4. Derivatives.

SECTION II

1 What is a Learning Organisation? Suggest a model framework for the same.

1 Explain the failure of Corporate Governance at Enron.

1 What is 360-degree performance appraisal? Why is it so important today?

1 Who is a successful leader? List out at least five important attributes of

successful leadership. How do delegation and organisational culture play
significant role in the leaders success?

RBI Grade B 2004

SECTION 1

1. What are the powers vested in SEBI to promote the development of the
securities market and to protect the interests of investors?

2. Define money market. Who are the main players in this market and what are
the instruments used?

3. What is meant by NRI? What are the incentives provided to attract in

investment by NRIs?

4. What is Fiscal deficit? How would the reduction of its size in terms of GNP
(Gross National Product) benefit the economy?

5. Write short notes on any two of the following

a. Venture Capital Fund

b. Lead Bank Scheme

c. Non-performing Assets
 d. Book Building.

SECTION 2

1 Planning is the basis of control; action is its essence; delegation is its key and
information its guide. Discuss.

1 What is policy? Distinguish between (a) objectives and policies and (b) policies
and procedures.

1 What do you mean by leadership style? How would you differentiate successful
leadership from effective leadership?

1 What is meant by morale How is it related to productivity? Explain the factors

contributing to morale.

RBI Grade B 2007

SECTION I

1. Explain briefly the capital adequacy norms applicable to banks

2. What is insider trading ? Explain briefly the main elements of the regulation
relating to prohibition of insider trading.

3. What is commercial bill market? Why has it not developed as a segment of

the money market?

4. Write a brief note on the framework of operations of Foreign Institutional

Investors in India,

5. Discuss the investment objectives of mutual furids. Outline the restrictions on

investments and borrowings by mutual funds

SECTION II

1 Management is the development of people; not the direction of things Discuss

1 Discuss the advantages and disadvantages of group decision making.

1 Decentralisation is not necessarily good; nor centralisation necessarily bad .

Discuss.

1 What is control? What are the essentials of a good control system?

RBI Grade B 2008

Section I

1. The focus of banks in India has now shifted from statutory compliance to
internal financial management. Comment

2. Discuss the salient features of the foreign exchange market in India.

3. Briefly discuss the main features of the RBI directives relating to acceptance
of deposits by NBFCs.

4. What is book building ? Explain briefly the framework of the book building
method of issue of capital.

5. Write short notes on any two of the following :

a. WTO and India

b. Venture Capital Fund

c. Non Performing Assets

d. Role of NABARD in economic development.

Section II

1 Delegation of authority is not loss of power; it is enhancement of power .

Examine this statement critically.

1 What is performance appraisal? What are its objectives?

1 Write note on following two

a. What are the essentials of a good control system?

b. What are the behaviours implications of control?

1 Describe the salient features of corporate governance in India.

RBI Grade B 2009

SECTION I

1. With greater liberalization, the need for regulation is also higher. Explain.

2. What is a derivative contract? Explain forward, future and option contract.

3. Explain the concept of a stock market index What does this index indicate?
4. Discuss the principal features of Eurocurrency Loans.

5. Write short notes on any two of the following :-

A. Capital Adequacy Norms

B. Credit Rating

C. Debt Securitisation

D. Infrastructure Finance.

SECTION II

1 Explain organisation structure; What are the steps involved in designing the
organisation structure

1 What is directing? Explain the principles and techniques involved in directing.

1 Leaders are born, not made Comment.

1 Explain the steps involved in the implementation of change in an organisation.

What are the factors that create resistance to change?

RBI Grade B 2010

SECTION I

1. Explain the different aspects of the Indian Capital Market. What has been the
role of SEBI in this task?

2. What is foreign exchange risk? How can it be managed? Discuss the tools
used for the purpose.

3. What is credit rating? Discuss its benefits and limitations.

4. Briefly discuss the framework put in place by the Reserve Bank of India for
the supervision of banks and financial institutions.

5. What are the arguments advanced in favour of foreign direct investment?

What steps have been taken by the Government in the period after 1991 to
encourage foreign direct investment?

SECTION II

1 Planning is the bridge between the present and the future . Discuss.
1 Write notes on two

a. Explain the terms centralisation and decentralisation.

b. Explain the role of delegation of authority in making decentralisation effective.

1 What is decision making? What is the role played by Management Information

System in decision making?

1 Discuss the role of communication in an organisation. What are the barriers to

effective communication?

RBI Grade B 2011

Section I (Write Any Three Qs)

1. What is meant by merchant banking? Discuss in detail the various functions

performed by merchant bankers.

2. Briefly explain the salient features of the Foreign Exchange Management Act.

3. A tax is a burden on the present; a debt (loan) puts the burden of repayment
on future generations. Explain.

4. Explain in detail the different methods of credit control in India.

5. (a) What is securitization? What purpose does it serve? (b) Discuss the
benefits and limitations of securitization.

Section II (Write Any Two Qs)

1. Sound organization is an essential prerequisite of efficient management.

Explain.

2. What are the major differences between autocratic, democratic and abdicative
styles of leadership?

3. (a) Explain the terms authority and responsibility (b) What is delegation of
authority? How can delegation be made effective?

4. Discuss the role of communication in an organization. What are the barriers to

effective communication?
[Studyplan] RBI Phase 2: Paper 3 Management
section: studymaterial, 150+ mock questions

1. Prologue

2. Paper 3: Management Section: Why awesome?

3. Management Section: Study material

4. Minimum Topics to be prepared

5. 150+ Mock Questions previous exams

1. Coordination

2. Leadership

3. Workdivision-Line-Staff-CEO-Hierarchy

4. POSDCORB & allied topics

5. Communication

6. Organizations

7. Delegation Decentralization

8. Motivation and Morale

9. Personnel Management

10. Recruitment

11. Training

12. Performance appraisal

13. Promotion
 14. Salary

15. Career planning, Manpower planning

16. HRM related

17. Job Analysis-Evaluation-Enlargement

18. HR audit

19. HR: Conflict resolution/ Union

20. TQM-MBO-OD-Change mgmt

Prologue
RBI Mains (Phase-2) Paper 1 English Papers + Strategy

RBI Mains Paper 2 Economic and Social Issues

RBI Mains Paper 3 Finance and management papers

ProloguePaper 3: Management Section: Why awesome?

Third paper is Finance and Management worth 100 marks. Structure of the paper is

section 1 finance related write 3 qs x 20 marks each =60

section 2 management related write 2 qs x 20 marks each= 40

total 100 marks

This section II: Management (worth 40 marks) is one of the most scoring
portion in the RBI phase 2 exam, because:

1. Syllabus is very limited. If you prepare a note listing only phrases and
keywords for each topic, it can be summarized in approx. 25-30 pages.

2. Questions are straightforward, almost always lifted from IGNOUs BA, MA

term-end exams.

3. Ive compiled all relevant questions from previous RBI exams + IGNOUs
exams since 2007. Total 150+ mock questions are given in this article, if you
 prepare them all, there is nothing new under the sun to surprise you. (the number
150 only for shock value otherwise same question is rephrased and asked
repeated so actually its just around 50 question-topics worth half pages
keywords note for each=25-30 pages worth points youve to memorize.)

But scoring section also poses unique challenge:

1. Very easy topics hence candidates take it casually.

2. Example, What are the barriers to communication?- people read this topic
only once and think ok Ive understood. then no revision= in the exam he can
write barely 5-6 points, while some other candidate will write 10-12 points
because he revised often= he gets more marks and you are out of race.

3. Success boils down to how many points can you recall during the exam and
reproduce them on a piece of paper before the time runs out. Therefore revision
+ answerwriting=essential.

Anyways how to prepare the management section for paper III?

Management Section: Study material

Goto this link: download the zipfiles: https://files.secureserver.net/0f1cqIJk9hRJj2 If
this link doenst work, reload the page 2-3 times OR try different browser.

IGNOU course chapter

IGNOU BA Course: EPA-01 Administrative Theory 20 to 36

IGNOU BA: Personnel Administration (EPA-04) 2, 8, 9, (

IGNOU MA: Human Resource Management (MPA-014) 1,(4 to 1

Essential (Free) softwares

1. Youll need 7-zip (for unzipping the files) click me. Reason for using 7zip,
because it provides extreme level of compression.

2. Foxit PDF reader. (necessary prerequisite for using Mrunals

autonotemaker) click me

3. Majority of these PDF files provides direct copying of text. => That means you
can use Mrunals autonotemaker to quickly make notes and mindmaps out of it,
 just use mouse cursor to highlight a particular line /phrase and my software will
copy its text in a separate file. for more instructions click me

Additional preparation:

You may go through Public Administration by M.Laxmikanth (TMH publication.)

And prepare following chapters. (Only if youve time and mood, otherwise no need
because everything is given neatly in IGNOU books.)

Chapter 2: Basic concepts and principles

Chapter 4: Administrative behavior

Chapter 5: Accountability and Control

Chapter 7: Personnel Administration

Minimum Topics to be prepared

from the given IGNOU material:

1. Organizations: formal, informal. Their functions, problems

2. hierarchy, span of control, unit of command: advantages, problems

3. authority, responsibility

4. supervision, control, coordination. Why and how

5. centralization, decentralization, delegation. Advantages, problems.

6. line, staff, auxiliary agencies: their functions.

7. leadership: types, styles, qualities of a good leader.

8. decision making, obstacles to good decision making. programmed vs non-

programmed decisions

9. communication, meaning, types, obstacles

10. motivation, morale, Maslows theory.

11. Personnel administration: function, features, importance

12. HRM: function, features, importance.

13. HR audit, assessment: why and how

14. Job classification, analysis, enlargement, enrichment. Why and how

15. Recruitment: types, processes, problems

16. Training: Types, importance

17. Promotion: principles, types (seniority, merit, merit-cum-seniority) their pros

and cons

18. Performance appraisal

19. Salary: principles, components, allowances.

20. Disciplinary action, conflict resolution, workers participation in Management.

21. TQM, MBO and Change management. (use these points to enrich other
answers.)

22. in the syllabus they also have a topic called Corporate governance. Youll
find its material in this zip file click me

150+ Mock Questions previous exams

These are from RBI exams, as well as IGNOUs BA and MA exams. The list looks big
only because same questions are rephrased and repeated.

Coordination, Control

1. Briefly describe the different techniques of coordination.

2. what do you understand by coordination? Give reasons for its necessity.

3. Discuss the various techniques followed to achieve coordination in

organisations

4. Span of control is essential for effective working. Explain

5. Principle of Span of Control is an extension of the Principle of hierarchy.

Discuss

Leadership

1. Describe the qualities required for a good leadership.

2. Describe the qualities of a good supervisor

3. Write a note on leadership styles

4. What are the sources of authority in an organization?

5. Effective use of leadership qualities and functions is critical to an efficient

organization?Elaborate

6. what are the differences between autocratic, democratic and abdicative styles
of leadership

7. Identify the skills required for a manager to be an effective leader.

8. Who is a successful leader? List out at least five important attributes of

successful leadership. How do delegation and organisational culture play
significant role in the leaders success?

9. What do you mean by leadership style? How would you differentiate

successful leadership from effective leadership?

10. Leaders are born, not made. Comment.

11. What are the major differences between autocratic, democratic and abdicative
styles of leadership?

Workdivision-Line-Staff-CEO-Hierarchy

1. explain the terms authority and responsibility

2. Briefly evaluate the bases of work division

3. 4 Ps are the bases of work division in organisations. Discuss

4. Explain the basic features of Hierarchy in an organisation

5. Write a note on advantages and disadvantages of the principle of hierarchy in

an organisation

6. Highlight the advantages and application of hierarchical principle in the

organization.

7. Level Jumping paves the way for efficient functioning.

8. Briefly analyze the functions of the chief executive

9. Discuss the meaning and types of Chief executives

10. Staff and Line Agencies act as aid to the Chief Executive. Comment

11. Discuss the salient features of Auxiliary Agency

12. Discuss the features and functions of Staff Agencies.

13. Describe the salient features and functions of staff agencies.

14. The Chief Executive needs effective aides for functioning. Discuss.

15. Explain the different functions of the Chief Executive.

POSDCORB & allied topics

1. Write a note on types of decisions, and obstacles to good decision making.

2. Discuss the important types of planning

3. Discuss the types and techniques of planning.

4. Discuss the meaning and importance of administrative planning.

5. Responsibility Must Be Matched By Authority Responsibility must always be

matched by authority if delegation is to work at all. Comment

6. Distinguish between Public Administration and Business Administration

7. Planning and Control are two sides of the same coin. Do you agree? Why?

8. Planning is the basis of control; action is its essence; delegation is its key and
information its guide. Discuss.

9. What is control? What are the essentials of a good control system?

10. What are the essentials of a good control system?

11. What are the behavioral implications of control?

12. What is directing? Explain the principles and techniques involved in directing.

13. Planning is the bridge between the present and the future. Discuss.

Communication

1. Explain the factors affecting communication within an organization.

2. Define communication. What are the different types of communication?

3. discuss the role of communication in an organisation. What are the barriers to

effective communication?

Organizations
1. What do you understand by formal and informal organisations ? How do they
supplement each other?

2. Briefly describe the characteristics and functions of Formal organisations.

3. Throw light on the features of Formal and Informal organisation

4. Formal and Informal Organisation have distinct characteristics explain.

5. Throw light on the characteristics of formal organisations

6. Organisation is a Cooperative system. Discuss

7. List the characteristics of formal organisation.

8. Sound organisation is an essential prerequisite of efficient management

explain

9. What is a Learning Organisation? Suggest a model framework for the same.

10. Explain organisation structure; What are the steps involved in designing the
organisation structure

11. Explain the steps involved in the implementation of change in an organisation.

What are the factors that create resistance to change?.

12. Sound organization is an essential prerequisite of efficient management.

Explain.

Delegation Decentralization, Decision making

1. Explain the meaning and significance of delegation in an organisation

2. Examine the merits and demerits of decentralisation

3. Analyse the factors affecting centralisation and decentralisation.

4. Explain the characteristics, types and principles of delegation.

5. Define delegation and highlight its needs.

6. Many a factor affect centralisation and decentralisation? Elucidate.

7. Assess the need of delegation in an organisation

8. Describe the main hindrances to delegation of authority?

9. what is delegation of authority? How can delegation be made effective

10. What are the advantages and disadvantages of decentralization?

11. Decentralisation is not necessarily good ; nor centralisation necessarily bad .

Discuss.

12. Explain therms centralisation and decentralisation.

13. Discuss the advantages and disadvantages of group decision making.

14. What is decision making? What is the role played by Management Information
System in decision making?

15. Delegation of authority is not loss of power ; it is enhancement of power .

Examine this statement critically.

16. Explain the relevance of delegation of authority in making decentralisation

effective.

17. Explain the terms authority and responsibility. What is delegation of authority?
How can delegation be made effective?

Motivation and Morale

1. Explain the concept of morale factors that affect morale of the organization.

2. Discuss the types of morale in public service

3. What are the factors affecting morale?

4. Explain the methods of evaluation of moral.

5. Discuss Maslows Theory of Motivation

6. Explain the type of motivation and also analyse the factors affecting
motivation

7. Explain the meaning and types of motivation, bringing out the different types
of motivation.

8. Positive and negative motivation are two types of motivation, basically

existing for public services. Discuss

9. What is meant by morale? How is it related to productivity? Explain the factors

contributing to morale.

Personnel Management

1. Examine, in brief, the important functions of personnel administration

2. What are the features of bureaucracy? Discuss its merits and demerits

3. What do you understand by the term specialists? Throw light on the

controversy arising between the role of Generalists and Specialists.

4. Suggest suitable ways to evolve an efficient personnel system

5. Highlight the meaning and nature of personnel administration.

6. There are various factors, which directly or indirectly, influence the system of
performance appraisal. Elaborate.

7. Analyse the relations between Generalist vs Specialist administrator. Discuss

the merits and demerits

8. Discuss different kinds/methods of recruitment existing for civil servants

9. What are the advantages of service classification

Recruitment

1. Throw light on the recruitment system in India and discuss the essentials of a
good recruitment system.

2. Describe the important phases of the recruitment process.

3. Describe classification of services and its various types.

4. What are the types of recruitment?

5. State the essentials of a good recruitment system.

6. Briefly describe the various methods of testing merit of candidates for

recruitment

7. Explain the relevance of recruitment procedure in an organization and

describe the major steps in the process of recruitment.

8. Write a note in brief on important steps in recruitment process.

9. Describe the different methods of ascertaining merit.

Training

1. Highlight the objectives of training.

2. Highlight the various roles of training.

3. Write a note on the objectives, significance, process and strategies of
capacity building

4. Write a note on Training Methods.

5. Define Training and discuss important training methods.

6. Explain redeployment and highlight its guiding principles and key issues

7. Write a note in brief, on redeployment in India with special reference to

Voluntary Retirement Scheme and National Renewal Fund.

Performance appraisal

1. Describe the meaning of performance appraisal and the factors that explain
influence the performance appraisal system.

2. Highlight the meaning and objectives of performance appraisal.

3. Highlight few traditional methods of performance appraisal.

4. What is the significance of Performance Appraisal? Evaluate its methods

5. Critically examine the various factors which directly or indirectly influence the
system of performance appraisal

6. What is performance appraisal? What are its objectives?

Promotion

1. Discuss the meaning, importance and principles of promotion

2. What are the essentials of a good promotion policy?

3. Discuss the important methods of testing merit for promotion

4. Explain the meaning of promotion and discuss its principles.

5. Explain briefly the method of efficiency rating for testing merit for Promotion

Salary

1. Explain the different types of incentive plans.

2. Discuss the important methods of pay fixation.

3. Describe the principles of pay fixation.

4. Analyze the methods of determining salary structure

5. Examine the methods and principles of pay fixation

6. Highlight the important principles of remuneration.

7. Explain various types of employee benefits

8. What is Collective Bargaining? Discuss its objectives and process

9. Highlight the principles of pay fixation

Career planning, Manpower planning

1. Explain the importance of career development

2. Explain the meaning of career planning and development

3. Career planning and development is a continuous process. Explain in terms of

various steps involved.

4. Define man power planning and highlight its important aspects

5. Describe the steps in career planning and development.

6. Elucidate the importance of career planning.

7. Explain the significance and functions of manpower planning in personnel

administration.

8. What are the advantages and short comings of Manpower Planning?

HRM related

1. Discuss the similarities and dissimilarities between Personnel Management

and Human Resource Management.

2. Manpower Planning is not an isolated exercise but an integral management

function. Discuss.

3. Describe the Purposes of Assessing Human Resource Management

effectiveness

4. Define human resource management and briefly discuss its objectives and
scope.

5. Explain Human Resource Development and its characteristics and

implications.
6. Assessing the effectiveness of human resource activities is vital to the
success of organization. Elaborate

7. Define Strategic Human Resource Management and highlight its different

approaches.

8. Discuss the various ways of assessing effectiveness of Human Resource

Management.

9. What is 360-degree performance appraisal? Why is it so important today?

10. Management is the development of people ; not the direction of things

Discuss

Job Analysis-Evaluation-Enlargement

1. Define Job Evaluation and explain its methods.

2. Elucidate the various methods of job evaluation.

3. Describe the important methods of job evaluation.

4. Explain the concept of job analysis and discuss the important methods of
obtaining data for job analysis.

5. Define Job Design and throw light on the meaning and significance of Job
Enlargement and Job Enrichment

6. Explain the concept of job analysis and discuss the important methods of
obtaining data for job analysis.

HR audit

1. Explain the concept of human resource audit and throw light on the
approaches to it.

2. The scope and subject areas of human resource audit are very wide.
Discuss.

HR: Conflict resolution/ Union

1. Write a note on Conflict Resolution.

2. What is Grouse ? Explain its causes and effects.

3. Analyse the problems regarding disciplinary proceedings.

4. Discuss the various causes and types of disciplinary action

5. Employees welfare is an important function of personnel administration.

Explain

6. Define grievance and describe its causes and grievance handling machinery.

7. Discuss the objectives of workers Participation in Management and refer to

Institutional arrangements for workers participation in management in India.

8. Write a note on Conflict Resolution

9. Write a note on Institutional Arrangements for Workers Participation in

Management in India.

10. briefly discuss the objectives and functions of employees union

11. Discuss various types of bargaining and bring to light the essentials and
process of collective bargaining.

TQM-MBO-OD-Change mgmt

not directly part of syllabus but you can use it as fodder material to enrich other
answers related to management.

1. Explain Organisational development

2. Write a note on Organisational Effectiveness.

3. Define Organisational Development and highlight its techniques.

4. Define Management By Objectives(MBO) and explain the steps involved in it

5. Write a note on Management by objectives.

6. Define management development and analyse its various approaches

7. Discuss the concept of Total Quality Management and bring to light its
advantages.

8. What is total quality management and examine its advantages?

9. Distinguish between traditional management and TQM and discuss the

advantages of TQM.

10. Define quality and explain the framework of implementing Total Quality
Management (TQM) in the context of India

11. Critically examine major approaches to managing change in the organization