Conference of the
TOC Practitioners Alliance - TOCPA
www.tocpractice.com 23 March, 2017 Milan, Italy
The impasse is not only the crisis, in fact we will talk about a small
manufacturer of printing machines that was in the fortunate situation of
having multiplied its turnover and number of employees over two years
after decades of honorable service as a very small workshop
mechanics.
- Around 80 employees
Sample UDEs:
Lack of trust among people,
People have fear of becoming
unnecessary
SUPPLIERS
WAREHOUSE AND
LOGISTICS
Withdrawals and deposits
Physical consistency check stock
and data
PURCHASING - Transport and physical flows
- Purchasing for stock and made
to order
- Suppliers Scouting
- Stock sizing & management PRODUCTION
Assembling
Wiring
Testing
- Coverage of stock in the production support
We list sub- processes
and start mapping and
reengineering them CUSTOMER
SERVICE
trying to give logical Printing Test & machine installations
order to such level of Demo and pre-press
Help desk and service
disorder Retrofit and value-added services