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Kategori Kompetensi Keterangan Pengetahuan dan skill

A.1. IS Bussiness Strategy Kemampuan untuk menentukan model K1 business strategy concepts
Alignment Sistem Informasi ,Arsitektur Enterprise, K2 trends and implications of ICT internal
membuat kebijakan/policy strategis yang or external developments for typical
sesuai dengan kebutuhan bisnis, sehingga organisations
menghasilkan bisnis proses yang efektif K3 the potential and opportunities of
dan efisien relevant business models
K4 the business aims and organisational
objectives
K5 the issues and implications of sourcing
models
K6 the new emerging technologies (e.g.
distributed systems, virtualisation,
mobility, data sets)
K7 architectural frameworks
K8 security
A.2. Service Level Management Kemampuan untuk mendefinisikan, K1 SLA documentation
memvalidasi dan menerapkan SLA untuk K2 how to compare and interpret
Service IT yang ditawarkan. management data
K3 the elements forming the metrics of
A. PLAN

service level agreements


K4 how service delivery infrastructures
work
K5 impact of service level non-compliance
on business performance
K6 ICT security standards
K7 ICT quality standards
A.3. Business Plan Development Kemampuan untuk mendesain struktur K1 business plan elements and milestones
bisnis ataupun produk yang akan K2 the present and future market size and
ditawarkan dengan pertimbangan pada needs
ROI ( return on investement), K3 competition and SWOT analysis
memastikan keselarasan antara strategi techniques (for product features and also
bisnis dan teknologi. the external (environment)
K4 value creation channels
K5 profitability elements
K6 the issues and implications of sourcing
models
K7 financial planning and dynamic
K8 new emerging technologies
K9 risk and opportunity assessment
techniques
A.4. Product or Service Planning Kemampuan untuk membuat K1 effective frameworks and
perencanaan terhadap service/layanan , methodologies for governance plans
dengan pertimbangan biaya, waktu, K2 typical KPI (key performance indicators)
kebutuhan dan kesesuaian dengan K3 basic decision-making methods
regulasi yang ada ( Cost, demand, K4 IPR principles and regulation
portfolio ) K5 agile techniques
K6 structured Project Management
Methodologies (e.g. agile techniques)
K7 optimisation methods (e.g. lean
management)
K8 new emerging technologies
A.5. Architecture Design Kemampuan untuk mendesain arsitektur K1 architecture frameworks,
sistem informasi , sehingga dapat methodologies and systems design tools
dikembangkan dan dioperasikan, terkait K2 systems architecture requirements:
di dalam nya hardware, software, performance, maintainability,
aplikasi, proses , informasi dan paltform extendibility, scalability,
teknologi availability, security and accessibility
K3 costs, benefits and risks of a system
architecture
K4 the companys enterprise architecture
and internal standards
K5 new emerging technologies (e.g.,
distributed systems, virtualisation models,
datasets, mobile
systems)

A.6. Application Design Kemampuan untuk mendesain aplikasi K1 requirements modelling and need
dan struktur data dalam bentuk model analysis techniques
yang sesuai dengan kebijakan Sistem K2 software developments methods and
Informasi dan kebutuhan user, sehingga their rationale (e.g. prototyping, agile
dapat memastikan methods, reverse
interoperability,usability dan security engineering, etc.)
K3 metrics related to application
development
K4 user interface design principles
K5 languages for formalising functional
specification
K6 existing applications and related
architecture
K7 DBMS, Data Warehouse, DSS etc
K8 mobile technologies
K9 threat modelling techniques
A.7. Technology Watching Kemampuan untuk mencari dan K1 emerging technologies and the relevant
mengamati perkembangan teknologi market applications
terkini, yang dapat digunakan untuk K2 market needs
inovasi terkait solusi dan produk yang K3 relevant sources of information (e.g.
dihasilkan magazines, conferences and events,
newsletters,
opinion leaders, on-line forum, etc.)
K4 the rules of discussions in web
communities
K5 applied research programme
approaches
A.8. Sustainable Development Kemampuan untuk memperkirakan K1 metrics and indicators related to
dampak penggunaan Teknologi Informasi sustainable development
terhadap lingkungan (green ICT ) K2 corporate social responsibility (CSR) of
stakeholders within the IS infrastructure
A.9. Innovation Kemampuan untuk menciptakan solusi K1 existing and emerging technologies and
yang kreatif yang berasal dari ide baru, market applications
konsep baru , produk baru atau layanan K2 business, society and / or research
baru. Melakukan exploitasi teknologi habits, trends and needs
untuk kebutuhan bisnis K3 innovation processes techniques

B.1. Application Development Kemampuan untuk mengembangkan K1 appropriate software programs /


aplikasi yang sesuai dengan kebutuhan modules
customer, dengan memperhatikan K2 hardware components, tools and
interoperability OS. Kemampuan mulai hardware architectures
dari coding, debugging dan testing serta K3 functional & technical designing
mendokumentasikan setiap fase K4 state of the art technologies
pengembangan. K5 programming languages
K6 Power consumption models of
software and / or hardware
B. BUILD

K7 DBMS
K8 operating Systems and software
platforms
K9 Integrated development environment
(IDE)
K10 rapid application development (RAD)
K11 IPR issues
K12 modeling technology and languages
K13 interface definition languages (IDL)
K14 security
B.2. Component Integration Kemampuan untuk mengintegrasikan K1 old, existing and new hardware
hardware, software dan komponen components / software programs /
pendukung lain ke dalam sebuah sistem, modules
dimana sistem tersebut memiliki K2 the impact that system integration has
integrity, interoperability dan security. on existing system / organisation
K3 interfacing techniques between
modules, systems and components
K4 integration testing techniques
K5 development tools (e.g. development
environment, management, source code
access /
revision control)
K6 best practice design techniques
B.3. Testing Kemampuan untuk membangun dan K1 techniques, infrastructure and tools to
mengeksekusi prosedure test untuk ICT be used in the testing process
sistem dengan parameter kesesuaian K2 the lifecycle of a testing process
design dengan kebutuhan user yang K3 the different sorts of tests (functional,
diinginkan, memastikan bahwa sistem integration, performance, usability, stress
memiliki kinerja sesuai yang diinginkan ( etc.)
safety, usability, performance, reliability) K4 national and international standards
defining quality criteria for testing
K5 web, cloud and mobile technologies
and environmental requirements
B.4. Solution Development Kemampuan untuk mendeploy sebuah K1 performance analysis techniques
sistem ke dalam real production, di K2 techniques related to problem
dalam nya termasuk kemampuan management (operation, performance,
menerapkan sistem, Install dan upgrade compatibility)
sistem, mengkonfigure hardware, K3 software packaging and distribution
software dan jaringan untuk memastikan methods and techniques
semua berjalan dengan baik K4 the impacts of deployment on the
current architecture
K5 the technologies and standards to be
used during the deployment
K6 web, cloud and mobile technologies
and environmental requirements
B.5 Documentation Production Kemampuan untuk membuat dokumen K1 tools for production, editing and
yang menggambarkan tentang produk, distribution of professional documents
service , komponen atau aplikasi sesuai K2 tools for multimedia presentation
dengan kebutuhan dokumentasi ( creation
Dokumentasi Fungsional dan Non K3 different technical documents required
Fungsional ) for designing, developing and deploying
products,
applications and services
K4 version control of documentation
production
B.6 Systems Engineering Kemampuan untuk merekayasa software K1 appropriate software programs /
ataupun hardware yang sesuai dengan modules, DBMS and programming
persyaratan seperti spesifikasi, cost, languages
quality, time, energy, security dan K2 hardware components, tools and
keamanan data. hardware architectures
K3 functional & technical designing
K4 state of the art technologies
K5 programming languages
K6 power consumption models of
software and / or hardware
K7 information Security Basics
K8 prototyping
C.1. User Support Kemampuan untuk memberikan respon K1 relevant ICT user applications
terhadap permintaan user terkait isu K2 database structures and content
sistem ( error, pemenuhan SLA, organisation
permintaan akses ) yang semua K3 corporate escalation procedures
berorientasi pada customer satisfaction K4 software distribution methods and
procedures for fix application and file
transmission
methodologies applicable to software
fixes
K5 sources of information for potential
solutions
C.2. Change Support Kemampuan untuk memandu perubahan K1 functional specifications of the
ICT, sehingga dapat memperoleh information system
efisiensi, penjadwalan perubahan K2 the existing ICT application technical
software hardware untuk mencegah architecture
C. RUN

upgrade yang berulang kali dan akhirkan K3 how business processes are integrated
mendapat hasil yang tidak diinginkan and their dependency upon ICT
applications
K4 change management tools and
technique
K5 the best practices and standards in
information security management
C.3. Service Delivery Kemampuan untuk menjalankan service K1 how to interpret ICT service delivery
sesuai SLA, mampu melakukan tindakan requirements
proactive untuk memastikan bahwa K2 best practices and standards in ICT
aplikasi dan ICT infrastruktur tetap stabil service delivery.
dan aman, sehingga terhindar dari K3 how to monitor service delivery
potensi kerusakan service, intinya adalah K4 how to record service delivery actions
kemampuan untuk mengelola IT Service and able to identify failures
K5 the best practices and standards in
information security management
K6 web, cloud and mobile technologies
C.4. Problem Management Kemampuan untuk mengidentifikasikan K1 the organisations overall ICT
dan memecahkan akar permasalahan dari infrastructure and key components
sebuah insiden, serta mengembangkan K2 the organisations reporting procedures
knowledge management untuk K3 the organisations critical situation
mengelola error yang sering terjadi dan escalation procedures
mencatat solusi yang telah ditemukan K4 the application and availability of
diagnostic tools
K5 the link between system infrastructure
elements and impact of failure on related
business
processes.
D.1. Information Security Kemampuan untuk membuat strategi K1 the potential and opportunities of
Development yang dapat diterapkan dalam rangka relevant standards and best practices
menjaga keamanan informasi dari K2 the impact of legal requirements on
ancaman internal dan external, serta information security
kemampuan digital forensik untuk K3 the information strategy of the
melakukan investigasi. organisation
K4 possible security threats
K5 the mobility strategy
K6 the different service models (SaaS,
PaaS, IaaS) and operational translations
(i.e. Cloud
Computing)
D.2. ICT Quality Strategy kemampuan untuk membuat strategi K1 the major information technology
Development dalam rangka memenuhi ekspektasi industry frameworks, e.g. COBIT, ITIL,
D. ENABLE

customer dan meningkatkan kinerja CMMI, ISO and their


bisnis, melalui service dan product yang implications for corporate IS governance
didefinisikan sebagai ICT Quality Sistem K2 the information strategy of the
organisation
K3 the different service models (SaaS,
PaaS, IaaS) and operational translations
(i.e. Cloud
Computing)
D.3. Education and Training Kemampuan untuk mendefinisikan dan K1 appropriate pedagogical approaches
Provision menerapkan Training ICT dalam rangka and education delivery methods e.g.
pemenuhan gap terhadap skill dan classroom, online,
kompetensi, mengorganisasikan program text, dvd
pelatihan terkait ICT K2 the competitive market for educational
offering
K3 training needs analysis methodologies
K4 empowerment techniques
D.4. Purchasing Kemampuan untuk memastikan bahwa K1 typical purchase contract terms and
proses pemesanan akan sesuai dengan conditions
kegunaan yang diperlukan, memberikan K2 own organisation purchasing policies
value kepada organisasi, dan sesuai K3 financial models e.g. discount
dengan regulasi ( Spesifikasi produk, structures
pemilihan supplier, proposal analisis, K4 the current market for relevant
kontrak dan negosiasi ) products or services
K5 the issues and implications of
outsourcing services
K6 different service models (SaaS, PaaS,
IaaS) and operational translations (e.g.
Cloud Computing)
D.5. Proposal Development Kemampuan membuat teknikal proposal K1 customer needs
yang sesuai dengan kebutuhan customer K2 internally adopted sales and marketing
dan kompetetive untuk pengajuan. techniques
K3 legal requirements
K4 internal business practices
K5 product or service unique selling points
K6 the different service models (SaaS,
PaaS, IaaS) and operational translations
(e.g. Cloud
Computing)
D.6. Channel Management Kemampuan mengembangkan strategi K1 the competition (what and where)
mengelola penjualan oleh pihak ketiga, K2 the market distribution across the field
sehingga dapat memastikan kinerja K3 sales channel typologies (e.g. direct
penjualan yang optimal, melalui channel sales, VAR, web marketing)
channel penjualan. K4 incentive policies
K5 user experience of each channel type
K6 legal issues relating to channels and
VAR organisations
D.7. Sales Management Kemampuan untuk mendrive pencapaian K1 customer organisation (needs, budget
hasil penjualan melalui strategi penjulaan allocation and decision makers)
seperti mendemontrasikan produk dan K2 company specific processes (sales, ITIL,
layanan baru dari organisasi. etc.)
K3 market trends and own service offering
portfolio
K4 legal, financial and contractual rules
K5 project management procedures
K6 current market imperatives e.g. risks,
changes, innovation
D.8. Contract Management Kemampuan untuk memastikan bahwa K1 applicable SLA
kontrak yang dilakukan organisasi K2 company policy for contract
tersedia tepat waktu, sesuai standar management
kualitas dan sesuai dengan kebutuhan. K3 legal regulations applicable to ICT
contracts
K4 legal issues including IPR
K5 different service models (SaaS, PaaS,
IaaS), service levels and contractual
translations (e.g. Cloud
Computing)

D.9. Personel Development Kemampuan untuk mendiagnosa K1 competence development methods


kompetensi personil baik skill yang di K2 competence and skill needs analysis
butuhkan ataupun skill gap yang harus methodologies
dipenuhi, mereview pelatihan yang K3 learning and development support
sesuai dengan kebutuhan bisnis methods (e.g. coaching, teaching)
K4 technology and processes
K5 empowerment techniques
D.10. Information and Kemampuan untuk mengelola informasi K1 methods to analyse information and
Knowlegde Management baik yang structured ataupun business processes
unstructured ( create,extract, maintain K2 ICT devices and tools applicable for the
dan review ), sehingga informasi dapat di storage and retrieval of data
eksploitasi dan di optimalisasi untuk K3 challenges related to the size of data
kebutuhan bisnis. sets (e.g. big data)
K4 challenges related to unstructured data
(e.g. data analytics
D.11. Needs Identification Kemampuan untuk mendengar dan K1 emerging technologies and the relevant
memahami kebutuhan customer, dan market applications
mampu memberikan solusi terhadap K2 business needs
customer yang nantinya akan K3 organisation processes and structures
diterjemahkan dalam solusi design. K4 customer need analysis techniques
K5 communication techniques
K6 Story telling techniques

E.1. Forecast Development Kemampuan untuk menterjemahkan K1 market size and relevant fluctuations
kebutuhan pasar dan mengevaluasi K2 accessibility of the market according to
sebenarnya produk atau service apa yang current conditions (e.g. government
E. MANAGE

diterima oleh pasar, sehingga organisasi policies, emerging


mampu menilai produk apa yang technologies, social and cultural trends,
potensial dibuat di masa depan. etc.)
K3 the extended supply chain operation
K4 large scale data analysis techniques
(data mining)
E.2. Project Portofolio Kemampuan untuk mengelola sebuah K1 a project methodology, including
Management project ataupun kumpulan project dalam approaches to define project steps and
satu portfolio tertentu, dengan aspek tools to set up action
utama scope, resource, time, quality plans
sehingga didapat proyek yang tepat K2 technologies to be implemented within
waktu, sesuai anggaran yang ada dan the project
memiliki kualitas output yang K3 company business strategy and
diharapkan. business processes
K4 development and compliance to
financial plans and budgets
K5 IPR principles and regulation
K6 structured project management
methodologies (e.g. agile techniques)
E.3. Risk Management Kemampuan untuk mengelola resiko K1 corporate values and interests to apply
dalam penerapan ICT dalam suatu risk analysis taking into account corporate
organisasi, mulai dari Rsik Policy dan Risk values and
Procedure serta mengidentifikasikan interests
resiko yang mungkin muncul dalam K2 the return on investment compared to
implementasi ICT risk avoidance
K3 good practices (methodologies) and
standards in risk analysis
E.4. Relationship Management Kemampuan untuk membangun K1 organisation processes including,
komunikasi dengan seluruh stakeholder decision making, budgets and
yang ada dalam implementasi ICT, mulai management structure
dari customer, supplier dan builder K2 business objectives, own and of other
stakeholders
K3 how to measure and apply resources to
meet stakeholder requirements
K4 business challenges and risks
E.5 Process Improvement Kemampuan untuk mengukur keefektifan K1 research methods, benchmarks and
proses ICT untuk keuntungan bisnis, baik measurements methods
dengan metode reset atau benchmarking K2 evaluation, design and implementation
methodologies
K3 existing internal processes
K4 relevant developments in ICT (e.g.
virtualisation, open data, etc.), and the
potential impact on
processes
K5 web, cloud and mobile.technologies
K6 resource optimisation and waste
reduction
E.6. ICT Quality Management Kemampuan untuk menerapkan ICT K1 which methods, tools and procedure
quality policy untuk mengelola dan are applied within the organisation and
meningkatkan produk dan layanan. where they should
be applied
K2 the IS internal quality audit approach
K3 regulations and standards in energy
efficiency and e-waste
E.7. Bussiness Change Kemampuan untuk menilai implikasi K1 digital strategies
Management adanya solusi digital, lalu mengelola K2 the impact of business changes on the
bisnis dan keberlanjutan proses melalui organisation and human resources
perubahan, monitoring dan penerapan K3 the impact of business changes on legal
perubahan tersebut. issues
E.8. Information Security Kemampuan untuk memastikan resiko K1 the organisations security
Management keamanan( intrusi, pelanggaran) dapat di management policy and its implications
analisa dan di kelola, sehingga tidak for engagement with
mengganggu ketersediaan informasi , customers, suppliers and subcontractors
langkah yang ditempuh adalah dengan K2 the best practices and standards in
menerapkan Infromation Security Policy. information security management
K3 the critical risks for information
security management
K4 the ICT internal audit approach
K5 security detection techniques,
including mobile and digital
K6 cyber attack techniques and counter
measures for avoidance
K7 computer forensics
E.9. IT Governance Kemampuan untuk memastikan bahwa IT K1 the ICT infrastructure and the business
selalu sesuai dengan bisnis, dengan organisation
proses perencanaan, pengadaan, K2 the business strategy of the company
pengoperasian dan monitoring K3 the business values
K4 the legal requirements