RESTRICTED
CONTENTS
Foreword 4
Introduction 6
Barrier Ownership 16
Emergency Response 17
Actions 2015 20
Leadership Commitment 22
List of Definitions 23
In 2014 we completed around 100 million man hours of work at our well locations
and continued to make progress in keeping the people that we are responsible for out
of harms way; maintaining the trend of last five years with a further reduction in our
Total Recordable Case Frequency.We also made progress on process safety through
delivery of our improvement program although we did see an increase in Barrier Event
Frequency at a global level. All of our achievements in this area are a
result of your hard work and safety leadership and for that I would like
to thank everybody involved.
This Wells Process and Personal Safety Roadmap 2015 - 2017 has
taken stock of what we have achieved and our underlying performance
resulting in a more focused improvement effort, with four key focus
areas: Dropped Object Prevention; Barrier Ownership; Emergency
Response and Contractor Safety Management.
I would encourage all of you to reflect on your role as a safety leader and to work
with your teams in improving our safety performance in the areas discussed. With a
focus on effective implementation on these four themes we will accelerate our progress
towards Goal Zero.
Best Regards
Peter Sharpe
Executive Vice President Wells
The Wells HSSE & SP Manual, released in December 2014, sets the foundation
requirements to manage HSSE & SP risk areas in our wells activities. The Wells HSSE &
SP Manual describes how Wells will comply with the requirements of the Shell Group
HSSE & SP Control Framework.
The Wells Personal & Process Safety Roadmap 2015 - 2017 (this document), describes
the global priority improvement themes to drive more effective implementation in
achieving world class safety performance.
Acknowledging that there could be differences in the areas we operate, specific
targeted assistance through Focused Interventions will be developed to respond to
specific risk areas.
The Wells Personal and Process Safety Roadmap 2015 - 2017 comprises four strategic
themes. These strategic themes and supporting actions have been informed by an
analysis of our underlying personal and process safety performance, and addresses the
areas of highest risk to Wells. There is focus on fewer priority improvements to enable
more effective implementation. It is expected that these efforts will span several years,
and the roadmap is reviewed annually to assess the progress being made and to adjust
to changes where required.
The actions in 2015 based on this Roadmap represents the safety agenda of the Wells
Business Improvement Plan 2015 and the Joint Improvement Plans 2015 that are signed
with key contractors.
350 14
PERSONAL SAFETY
300 12
Over the past 5 years, significant effort has been dedicated to building
250a culture of compliance and intervention
10 around
150 6
4 250 10
RDS TRCF
1 RDS FAR 50 2 RAM1-3
Total Frequency
RAM4+ Frequency
0 0
0 08 09 10 11 12 13 14 14
07 08 09 10 11 12 13 14
YTD end Oct YE extrapolated
Figure 2: TRCF/FAR performance (Royal Dutch Shell vs. Wells) Figure 3: Number of Dropped Object Incidents and Frequency
Total Recordable Case Frequency (TRCF) has substantially Tragically, in 2014, one of these dropped objects led
reduced over the last decade, despite a significant growth to a fatality. Learning from this incident include the
in our wells activities. As depicted in the chart above, need to address shortcomings in our lifting and hoisting
between 2006 to 2014, the Wells TRCF declined from capabilities and in the effective management of our
almost 6.0 to 2.2, aligning our TRCF performance closer contractors and subcontractors. Gaps in Contractor
to the Group. management has also featured as a common finding in
Hand and Finger injuries make up approximately 50% recent LOD2 & LOD3 audits.
of our Lost Time and Recordable Incidents. Although not Over the last two years the frequency of dropped objects
completely eliminated, the injury trend has improved from has slowly reduced. However, the frequency of High
wearing mandatory impact resistant gloves and adoption Potential Dropped Object Incidents (RAM 4+ severity
of Hands-Free working practices (ABC Guide to Hands potential) has increased significantly compared to 2013.
Free Working) on our sites. In 2014, we have experienced more than 200 dropped
On Temporary Pipework, we have made progress in object incidents, of which 90 incidents were high potential
the implementation of the Temporary Pipework Manual, and could have resulted in a fatality. (Statistics correct up
especially in the use of safety restraints on our pipework, to end Oct 2014)
elimination of 2 Fig 602 and 1002 unions from our A detailed review of data by hazard type revealed that
operations and use of P&ID diagrams for walking the incidents related to Dynamic Dropped Objects represent
lines. over 75% of our high potential dropped object incidents.
On Dropped Object Prevention, risk to people has been Examples: top drive hitting the rig floor, a stand of drill
reduced through the progress made in implementation pipe falling across the derrick and hitting and breaking
and enforcement of Red Zones & No-Go Zones. a light resulting in the light falling to the rig floor, lifting
and hoisting activities and tubular running operations. As
However, there remains concern with regards to trends in such, a focused improvement effort is required to address
our Dropped Object Incident Frequency (DOIF). Despite the this to complement the progress made on preventing static
focus over the last five years, we still encounter a dropped dropped objects.
object incident almost daily in our operations.
Wells process safety is about keeping the hydrocarbons With much of the improvements on the left side of the bowtie
in the pipe, the well or the reservoir. Since 2010, we now completed or well underway, the focus is now shifting
have undertaken a number of significant process safety to address:
improvements, as depicted in the bowtie (Figure 4) and we
can take stock of some of these improvements. Maturing the recovery barriers on the right-hand side
of the bowtie, to ensure that these too are effective and
On People, we have strengthened staff competency auditable.
through the implementation of the Round II Diploma for Building a process safety culture where individuals in
our more experienced staff. Additionally, we developed the front line know, and maintain safety critical barriers,
and rolled out Advanced Well Control programs. We which we call Barrier Ownership. Think Process Safety,
have now assessed the competency of our Technical launched in 2013, is the first step to help staff and
Authorities (TAs), HSSE Leaders and Front Line Barrier contractors gain an awareness of the ten critical areas
Managers (FLBMs). that will most directly influence wells process safety. This
On Standards, we have released a number of safety also involves influencing the industry through OGP, COS,
critical manuals (Pressure Control, Casing & Tubing IADC and others.
Design, Cementing and Management-of-Change (MoC) Our Barrier Event Frequency (BEF) has trended upwards
and PSBR11 for Deepwater Well Design among others. over the past two years (Figure 5). More than 60 percent
On Equipment, subsea BOP reliability has increased. of Barrier Events related to Completions and Well
We have taken delivery of Shell owned capping stacks, Intervention (CWI) activities. Where efforts to create
and the industry through Subsea Wells Response Project awareness with Think Process Safety had previously
(SWRP) has also completed delivery of capping stacks. prioritised drilling operations (WE), it is imperative that
The use of eWCAT (Electronic Well Control Assurance the same awareness and expectations are stepped up on
Tool) has allowed us to gain transparency on compliance Completions and Wells Interventions (CWI) activities.
levels to company standards for people, equipment
certification and performance and barrier verification.
Similarly, eWIMS (Electronic Well Integrity Management
Systems) has provided transparency on our wells
compliance to preventive and corrective maintenance
schedules.
90 1,8
1,6 36% increase
MITIGATE on Barrier Event
KEEP WITHIN 80 1,6
CONTROL CONSEQUENCES
CONTROL LIMITS INCIDENT RESPONSE count over 2013
Barrier Event Frequency (Number of BE per Million Exposure Hours)
certification 40 0,8
Cap and Contain 17
Requirements
Technical Expertise 20 0,4
Right Safety Case 30
Emergency 27
0,2
Two Barrier Policy Response Team 10 20
BECWI
BEDrilling
0 0 BEF
Figure 4: Wells Process Safety Bowtie Figure 5: Barrier Event Types & Frequency
In order to achieve this vision, a Safety Roadmap 2015 - 2017 has been developed comprising of four strategic themes:
DROPPED Over the period 2013 - 2014, there Zero fatalities and recordable cases
has been a significantincrease in as a result of dropped objects and a
OBJECT Actual and High-Potential Near Miss reducing trend in RAM4+ potential
CONTRACTOR Jointly put in place sufficient controls Contractors deliver improved HSSE
for managing the risks in our activities. performance (incl. Process Safety)
SAFETY Learning from recent incidents by taking ownership of effective
2013 2014
DROPPED OBJECT PREVENTION
Develop & Implement LOB specific Dropped Object
Over the period 2013 - 2014, there has been a Prevention action plans
significantincrease in Actual and High-Potential Near Contractors develop own Dropped Object Prevention
Miss Dropped Object Incidents Frequency, despite standards through JSIPs
joint efforts with contractors.
Focus on static controls through LOD1/2
BARRIER OWNERSHIP
Think Process Safety Embed 10 TPS
Continue to build awareness on process safety
culture. Barrier Event Frequency (BEF) has trended
Develop and deploy pilots to
upwards over the past two years, with more than 60
Operationalise HSE Case barriers
percent of Barrier Events related to Completions and on bowties
Well Intervention (CWI) activities.
EMERGENCY RESPONSE
UA/DW - Develop Wells Emergency Response Master Plan
& Response Plans Checklist for
When incidents do occur, we must be able to
substantially mitigate the consequences. This requires
recovery barriers to be well-defined, tested and Gap Assessments against PCM
verified as effective.
Sustain gains on Static Dropped Object Prevention Controls & Red Zone Management
A fatality occurred in our operations in 2014. Learning from Based on incident causal analysis and in consultation with
this incident include the need to address shortcomings in our wells operations teams, the following actions are expected
lifting and hoisting capabilities (part of dynamic dropped to help lay the foundations to achieve our goal.
object prevention). Dropped Objects remain the highest
potential risk area for personal safety in Wells. Over the Sustain the gains with effective on-site implementation of
period 2013 - 2014, there has been a significantincrease Static controls and Red Zone/No-Go Zone Management.
in Actual and High-Potential Near Miss Dropped Object Effective Red Zone Management is key as it ensures that
Incidents Frequency, despite joint efforts with contractors. people are not in the line of fire when an object falls.
Improve controls related to Dynamic Dropped Objects:
GOAL Lifting and Hoisting, Transporting Objects with Cranes
& Trucks, Pipe & Casing running and Derrick Travelling
Zero fatalities and recordable cases as a result of dropped Equipment.
objects and a reducing trend in RAM4+ potential dropped Improve adherence by Contractors to structurally and
objects incident frequency. effectively embed DROPS and Lifting and Hoisting controls
in their management system and organization capabilities.
Sustain Gains
on Static
Dropped Sustain Gains with Static Dropped Objects Prevention controls and Red Zones / No-Go Zones
Objects
Controls
Improve
Verification of Joint audits at LOD1 & LOD2 on Dropped
Contractors conduct self assessments against own
Contractors Dropped Object Prevention and Lifting & Hoisting controls
Object Prevention Plans static and dynamic.
Management Where gaps exist, implement gap closure plans
Systems
Over the period 2013 - 2014, there has been an Industry leading process safety performance through
increasing trend in Barrier Event Frequency, with more effective utilisation of bowties and implementation of barrier
than 60% of these incidents related to our Completion ownership
and Well Intervention (CWI) activities. Where in previous
years, process safety awareness efforts primarily focused FOCUS AREAS
on drilling activities (WE), a step up is required on the CWI
activities. To sustain the gains made with Think Process Safety,
communication tool kits will be enhanced.
Think Process Safety has been used successfully to Wells Master Bowties will be developed for well control
communicate simple and consistent messages to leaders (initially for 2 cases: drilling with deep-water MODU, and
and front line teams. The next step to building a process rig-less CWI). The ongoing pilots to operationalise barriers
safety culture is by making it personal, that is for people on the bowtie will rollover to the Wells Master Bowties
in safety critical roles to understand and take ownership of once available.
their safety critical activities. Teams will be provided with training on how to use the
bowties and contractors are expected to establish their
own internal self-assessment and assurance processes to
demonstrate that barriers are implemented and effective.
Operationalise
Bowties Train Ops Team & Conduct LOD1/2
contractors (WE) assurance activities
through on use Bowties to confirm validity of
Training and and safety Cases barriers
Verification
Increasingly complex wells are being drilled, Planning Logistics Source Control
completed and worked over. Over the period
2013 - 2014, there has been an increasing Vessels Wells
trend in Barrier Event Frequency. Much
improvement has been realised in the barriers
Cap & Cap Well Control
for keeping hazards within control. But when Shut-in & Flow Contingency Plans
incidents do occur, we must be are able
to substantially mitigate the consequences. This requires
recovery barriers to be well-defined, tested and verified as Figure 6: Incident Command System
effective.
Use Industry DW Master Plan as template to develop UI DW Wells Cap & Shut-in
and Cap & Flow Plans. Link to Country ER Plans.
Build DW
Capability Verification through LOD2 & LOD3
Source Control Develop Source Control Capabilities Assessment Tool
assurance activities
Capability
Well Control
Contingency All LOBs to ensure that a Well Control Contingency Plan in Capability Verification through LOD2 & LOD3
Plans place and effective. Link to country ER plans assurance activities
We rely on our contractors for the safe delivery of our Contractors deliver improved HSSE performance
wells. The right balance needs to be consciously struck (incl. Process Safety) by taking ownership of effective
between Shell and our contractors to ensure that we have management of HSSE risks.
jointly put in place sufficient controls for managing the
risks in our activities. Learning from recent incidents reveal FOCUS AREAS
shortcomings in the effective management of our contractors
and subcontractors. Gaps in Contractor management has Contract Owners and/or Contract Holders (CO/CH)
also featured as a common finding in recent Line of Defense are responsible for managing contract performance.
2 (LOD2) and Line of Defense 3 (LOD3) audits. Strengthening Contract Holder capabilities through
dedicated Contract Holders for priority contracts and
Contract Holders and FLBMs need to be made aware of provision of specific training on minimum requirements
basic requirements for Contractor Safety Management as will help drive better safety and business performance.
defined in the Wells HSSE & SP Manual. This is the primary Ensure that Contractors adhere to their own procedures,
means of control that should be exerted. We should expect by supporting contractors in developing and implementing
our contractors to take more ownership be held accountable their own self-assessment and assurance activities. The
for safe delivery. effectiveness of such system will be verified via joint audits
and assessment.
Agree contracts to be
managed by dedicated CHs
Strengthen
Contract Develop and roll out a Contract Holder/Contract Owner on-boarding pack
Holder and/or refresher training program with the aim to define minimum expectations
Capability
Conduct gap analysis of Contractor
Develop & implement plans to
Management Plans vs Wells HSSE&SP
close the gaps
Manual (Control Framework) & CMCP
Drive contractors to develop and implement their own self-assessment Conduct joint audits and
Drive
and assurance activities, to complement Shell Wells Assurance process. assessments at LOD1 and LOD2
Contractor Self Demonstrate to Shell. to verify systems in place
Verification
Develop training pack for Contract Holders and FLBMs to explain minimum
requirements for lifting & hoisting, as defined in Wells HSSE & SP Manual.
VP HSE Q2 2015
Ensure that lifting and hoisting roles and responsibilities are defined for Wells
DO1 staff, including contractor staff.
Rollout
lifting & hoisting training pack to help Contract Holders & FLBMs 50% YE
VP LOB
understand the minimum Wells HSSE & SP Manual requirements 2015
In
conjunction with Lifting and Hoisting Centre of Excellence, develop & publish
VP HSE Q2 2015
Wells Lifting & Hoisting Subject Matter Expert (SME) network
DO3 ContractHolders, with support from Lifting and Hoisting SME, to conduct
reviews with at risk contractors against minimum requirements for lifting 50% YE
VP LOB
& hoisting (At risk defined by FIM 2014YTD total and RAM4+ potential 2015
recorded incidents).
BARRIER OWNERSHIP
Enhance tool kit for sharing Think Process Safety best practices, including an
VP HSE Q2 2015
induction pack for all Wells staff (WE & CWI)
BO1
Use toolkit in developing plans to increase process safety awareness for CWI
Q2 2015
activities. Assess effectiveness through Line of Defense 1 (LOD1) and Line of VP LOB
onward
Defense 2 (LOD2) assurance activities.
Develop Well Control Master Bowtie for drilling (DP MODU), and for well
VP HSE & VP
intervention (rig less) activities, including the support tools to operationalise the Q3 2015
Discipline
bowties.
BO2
Communications
& awareness training of Contract Holders, Operations teams Q4 2015
VP LOB
(WE and CWI) and contractors on bowties and barrier ownership. onward
25%
Develop and deploy Risk Assessment Master-class to TA1/TA2/TA3s VP HSE, YE2015
BO3 VP Discipline
Deploy HEMP100 training for Wells HSSE Critical Leaders & FLBMs & VP LOB 25%
YE2015
Use Industry DW Master Plan as template to develop UI DW Wells Cap & Shut-in
ER1 and Cap & Flow Plans. Ensure plans are linked to Country Emergency Response VP LOB Q4 2015
Plans and Incident Command System Structures.
ER2
Verify that Well Control Contingency Plans for all offshore and onshore wells are
ER4 VP LOB Q4 2015
formally approved and effectively communicated to relevant staff.
Determine list of priority contracts to be managed by dedicated Contract Holders. VP LOB &
CM1 Q2 2015
Transition priority list to recommended levels of contract holder-ship. VP CP
Rollout
on-boarding pack and refreshed training to Contract Holders/Contract Q3 2015
Owners, starting with priority contract list. Conduct gap analysis of Contractor VP LOB onward
HSSE Plans vs Wells HSSE&SP Manual 25% YE2015
EVP WELLS
Peter Sharpe
VP FRONTIER
EXPLORATION WELLS VP FINANCE PT WELLS
Nicole Baird lndresh Kumar
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