DAFTAR ISI

BAB I PENDAHULUAN .....................................................................

A. Latar belakang ..................................................................................... ..2
B. Tujuan Pedoman .................................................................................... 3
C. Ruang Lingkup Pelayanan ..................................................................... 3
D. Batasan Operasional .............................................................................. 4
E. Landasan Hukum .................................................................................. 7
BAB II STANDAR KETENAGAAN ........................................................ 8
A. Kualifikasi Sumber Daya Manusia ....................................................... 8
B. Distribusi Ketenagaan ............................................................................11
C. Jadual Kegiatan ......................................................................................12
BAB III STANDAR FASILITAS ............................................................... 13
A. Denah Ruang ..........................................................................................13
B. Standar Fasilitas .................................................................................... 15
BAB IV TATA LAKSANA PELAYANAN ............................................. 18
BAB V LOGISTIK ................................................................................... 20
BAB VI KESELAMATAN PASIEN ........................................................ 25
BAB VII KESELAMATAN KERJA ......................................................... 29
BAB VIII PENGENDALIAN MUTU ..........................................................31
BAB IX PENUTUP ................................................................................... 34