Survey 1
Victoria Acevedo
CCHE 687
Dr. King
National Survey 2
For the last two years, Northern Arizona University [NAU] has been focusing on
student out-of-class preparation. Students often come to class unprepared to discuss the
content of their assigned readings. They are also unable to communicate questions they
have from content that was previously covered. In 2010, NAU participated in the
National Survey of Student Engagement [NSSE] (NSSE, 2010). The data from this
survey, along with further qualitative assessment, may help colleges and departments,
such as the NAU Dental Hygiene Department, improve their strategies to increase student
out-of-class preparation.
According to the NSSE (2010), only 52% of first-year students frequently work
harder than they thought they could to meet faculty expectations. This may be interpreted
as students being under the impression that faculty do not hold them to high standards
(NSSE, 2010). It is not surprising students are not completing readings outside of class
and coming to class unprepared to ask questions or discuss content when almost half of
students do not work hard to achieve the high standards set by faculty. In order to
increase student preparedness for class, it is important to determine why students feel
they are not accountable for the standards set by faculty. Only after finding out the reason
for students thoughts on this matter can a plan be implemented for change.
According to the NSSE (2010), 25% of first-year NAU students read fewer than five
assigned books and packs of course readings while 34% read more than 10. The next
question should be why this is the case. If faculty expects students to read assigned
materials and come to class prepared for discussion, why are 25% of first-year students
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reading less than five assigned materials? To supplement the quantitative data from the
NSSE, qualitative data should be obtained to follow-up on the reasoning behind these
For students to be engaged in class they must not only read the required material,
but also be able to make sense of it. Understanding the material will promote student
participation in discussions and allow students to articulate questions they have about the
content. When asked about what types of thinking assignments require, 69% of first-year
students report that synthesizing and organizing ideas is emphasized (NSSE, 2010).
While 69% is more than half, it is still unsettling the percentage of students who report
students (71%) reported that memorizing facts, ideas, or methods was more commonly
needed to complete assignments (NSSE, 2010). Faculty members at NAU are expecting
students to come to class prepared to ask questions and discuss the content in their
assigned readings. Hence, it is important students understand they have to read the
material not just for the sake of getting it done, but to read for comprehension. This
relates to faculty expectations and the actions of students. There is a discrepancy between
materials) and the perceptions of students as to how often they are asked to perform in
this manner.
To be properly prepared for class, students should understand the time that is
required to devote to in-class and out-of-class work. According to the Arizona Board of
Regents, a three-credit course requires about three hours of class time a week and
devoting a minimum of five and a half hours a week to homework (NAU, 2016). The
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NSSE data from 2010 shows the hours NAU students report about the time they spend on
homework each week. Seventeen percent of first-year students spend five hours or less on
homework a week (NSSE, 2010). This statistic may be troubling for faculty members
amount of homework time recommended for one three-credit course is five and a half
hours, first year students (assuming they are taking more than one three-credit course)
should dedicate more hours to prepare for class time. The challenge is to figure out why
The NSSE data from 2010 provides useful statistics as to how NAU students
prepare for class. However, the data is a form of indirect assessment in that it uses
students self-reports to define the data (VanDerLinden, 2016). The quantitative data
from the survey can be used as a starting point for deeper research and assessment.
According to Bresciani et al. (2004), interviews and focus groups can be used to learn
more about survey data and find out the rationale behind certain responses. In attempt to
find out why students, specifically in the NAU Dental Hygiene Program, do or do not
would provide a deeper understanding of students actions and thought processes, which
would help the department improve the out-of-class preparation of their students.
small and easily accessible, it would be fairly easy to conduct individual interviews of
students. The NAU Dental Hygiene Department has 28 to 30 students in each of the two
Therefore, implementing purposeful, stratified sampling of the students would allow the
researcher to gain insightful information on above average, average, and below average
students and the study habits they have in relation to reading assigned materials (Schuh,
Upcraft, & Associates, 2001). The information the researcher would strive to obtain
through interviewing individual students is why they do or do not choose to read assigned
materials.
Dental hygiene students who are considered to be above average, average, and
(VanDerLinden, 2016). Six students (three juniors and three seniors) from each category
would be asked, in-person, to participate in the interviews. If, after interviewing these 18
students, saturation is not achieved, more students would be asked to participate until
student responses become redundant (Schuh et al., 2001). It is important to select the
most qualified person to collect the data, someone who would not have an adverse affect
on student responses (Schuh et al., 2001). For example, currently, the academic advisor in
the Dental Hygiene Department is a registered dental hygienist who has built a rapport
with students and does not teach any clinical or didactic courses in the program. This
negatively affecting student responses. The interviews could take place in a quiet
conference room in the Health Profession Building to avoid distractions (Bresciani et al.,
2004). When obtaining qualitative data it is important to record an audio version of the
interview and take notes, observing body language and temperament of participants to
supplement the interview data (Bresciani et al., 2004). The interviewer would be
National Survey 6
responsible for facilitating the interview, recording it, and taking notes with or without
additional assistance.
they also permit a somewhat natural flow of conversation to occur (Bresciani et al.,
2004). The interviewer will guide the process by asking five to six key questions of the
participants to achieve the purpose of discovering why dental hygiene students either do
or do not complete assigned readings. Open-ended questions would be used during the
interviews such as, how do you prepare (outside of class) for class discussions? or
what obstacles or challenges do you face to complete assigned course readings? Open-
ended questions are helpful to elicit detailed information from students and avoid leading
necessary to provide data that would inform decisions within the Dental Hygiene
Department. Analysis of the data would include going through the transcripts of the audio
from the interviews and noting trends or patterns (Schuh et al., 2001). Rubrics are direct
measures of assessment and are often used to analyze data (Levy, McKelfresh, &
reference to faculty expectations will help in analyzing the data obtained from the
interviews.
pertaining to the behaviors of NAU students especially those that speak to how students
prepare for class. However, the data is an indirect measure of assessment in that it is
form of individual interviews, would make the data from the NSSE more valuable in that
it would provide a deeper understanding of the attitudes of students and why they do
what they do. A comprehensive approach to learning includes both indirect and direct
data from the NSSE with qualitative information gathered from individual interviews
would inform decision making among faculty that would promote needed change.
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References
Bresciani, M., Zelna, C., & Anderson, J. (2004). Assessing student learning and
Levy, J. D., McKelfresh, D. A., & Donavan, J. A. (2012). A scale for success. Talking
National Survey of Student Engagement [NSSE]. (2010). The student experience in brief:
https://policy.nau.edu/policy/policy.aspx?num=100814
VanDerLinden, K. (2016). Type of assessment in higher education part II. [Power Point].
4383249-dt-content-rid-36653476_1/courses/1167-NAU00-CCHE-687-SEC001-
7017.NAU-PSSIS/Module%203_Learning%20Outcomes%20Assessment.mp4
Schuh, J., Upcraft, M. L., & Associates (2001). Assessment practice in student affairs: