Acknowledgment

First of all, I would like to thank almighty Allah for his grace in accomplishing my internship
report timely. Secondly I would like thank also my University to give me the opportunity of
developing the skill of that I have learnt during my two years and gain more knowledge about
work environment.

Am also thankful to Arabi media group, for giving me the opportunity to work with them. I
would like to thank Mr waleed manager of the company for his cordial help by providing various
key information and giving me the path to write a fruitful report. Iam also grateful to the
employees of assistance manager for their cordial acceptance. Mr Waleed Muharrm was too
helpful. He helps me a lot to collect the information correctly. He has been very helpful in
providing relevant information for my report whatever I approached. It was a great opportunity
for me to know about the practical experience of HR department of Arabi media group (AMG)
limited for the helpful environment of this organization.

My parents need special mentions here for their constant support and love in
my life. I also thank my Siblings, friends and well-wishers, who have provided
their whole hearted support to me in this exercise. The experience I have a
gained through this internship will be a privilege for my future career. I
believe that this industrial training has prepared me for taking up new
challenging opportunities in future.

1
 Table of Contents

Chapter 1 ..3

Introduction ..3

Organization Background .4

Environment ..5

Functions ...6

Department/section ...9

Communication/information technology..9

Introduction to the nature of your work.10

Tasks inclusion/ application of concepts and knowledge11

Development of employability skills.14

Future plans for Employee..15

A plan needs for securing good quality internships for future

students..16

Recommendations17

Conclusion17

2
 Introduction,

Currently Im completing A Bachelors degree in Human Resource

DevelopmentBusinBusiness Management at University ASIA Pacific (APU). Im
in my 2rd year and therefore I have to conduct a 3 month internship. The
reason I choose to do my internship in Malaysia is because I wanted to
benefit from the experience. Even though I studied in Malaysia for almost 2 years
and my university allowed me to conduct the internship in my country, I wanted new
challenge. I wanted to do my internship in Malaysia to experience the feeling of working
aboard and to learn, improve and develop new sets of skills. One of my main
goals is to improve my communication skills. Another goal is that Im planning
to continue my Master degree in Malaysia. This is why I choose to do my
internship in Malaysia, and in a hope of find job in Malaysia while doing my
masters. In this internship report I will describe my experiences during my
internship period.. The internship report contains an overview of the internship
company, main HR activities the company practices and the daily activities/tasks that
I have worked on during my internship. Writing this report, I also will describe
and reflect my learning objects and personal goals that I have set during my
internship period.

3
 Organization Background

Arabi Media Group: is to be the largest Arabic media network, working to

reverse the cultures and traditions of the Arabs and what all specialized
them among other societies either in the past or the present. This media
group is working to expose positive and excellent image of Arabs to the
whole world and shows what distinguishes the Arabs in terms of places,
economy, tourism, figures, inventors, or achievements. This information is
extending in timeline from the past to the present. This multimedia network
works to compete with the rest of the foreign networks around the world, in
order to highlight the true image of the Arabs world and the lives of ordinary
Arabian citizen that most of the world not recognizes. This media network
will launch topics far from any political issues or any subjects that will create
hate or racism. This Arabic Network will work to attract and expose what is
successful and meaning of Arabs to the rest of world. This media will be the
house of Arabs creativity; innovation and culture to be spread to everyone
want to have a close look at this ancient world. This network is operating
from Malaysia and will spread to the Arab countries and ends globally.

Arabi Media Group consists of three phases:

4
First Phase I: (It contains an Electronic and printed magazine magazine ,
Mobile App and a Web-Radio Online.)

Second Phase II: (It has a broadcast live Radio and a YouTube channel)

Third Phase III: A (global television channel)

Environment

Arabi media group the head quarter located in Dubai, Arabi Media Group (AMG) is a leading
media organization in the United Arab Emirates, with subsidiaries covering radio broadcasting,
ticketing, event management and direct marketing. AMG provides creative, fast and cost-
effective media solutions throughout the region. Arabia media group have different branches one
of the branches located in Malaysia, and I was lucky that I got the et chance to work with them.
The branch in is located in Serdang. The office is newly opened and is not widely known yet.

I was lucky to find intern position there, firstly because its not very big company and usually
they dont accept interns so I was grateful but at some time afraid because they I was thinking
about how I will fit there and the amount of work they will give me. Secondly, the staffs in the
office were multicultural, majority are Arab Arabsas the owner is Arab, Indians and Iranians, so
it was a great opportunity for me to learn from an officea place where the staff was were from
different multi cultures.

5
One part that I mostly liked was that the company was near my house , of course I have to take
taxi to reach there but still it was better than taking train and besides the taxi toke only 5 minute
to reach the company so it was really convince and made my 3 months internship smooth.

HUMAN RESORSCE AND MARKTING R FUNCTIONS:

Recruitment and Selection

Recruitment and Selection of Arabi Media Group are also important parts.
Every Recruitment and selection process is made after concerned
department submits requisition for workforce.

Diversity Management

ARABI MEDIA GROUP highly believes in Diversity management. Here, in Arabi

Media Group, there are many employees from different divisions of the
country, even from other countries like Indian, Arabthe Middle East,
Pakistani, Iran, Malaysia an and KazakhKazakhstan employees.

6
 Career management

Career management is also an important part of Arabi Media Group. For

every Employee, after one year of his/her job is being evaluated for long
term perspective.

Performance and quality management

Every employees performance is monitored by his/ her line manager and

reviewed by HR department and also the marketing department..

Remuneration and benefits

Arabi Media Group has a good structure of Remuneration and benefits for
employees which are very lucrative in the market.

Occupational health and safety

For maintaining occupational health and safety, Arabi Media Group always
take cares of its employees by all-time first aid facility, and fire alarm.

Attendance Tracking System

Tracking the time and attendance of the employees working for the
company can be a difficult task for any business. Careful records will need
to be kept to ensure that all employees are being paid the correct amount
on each pay check and their earned or taken sick and vacation time is
correctly logged. Keeping track of all of this information for each
employee can be a daunting assignment, but using HR software to assist
in the process can make tracking the time and attendance of employees
much easier and more streamlined. It provides customized reports for

7
 review by HR personnel and department managers.managers. Also the
marketing managers make sure that I came
on time to make marketing outside the company.

Performance Appraisal

Performance appraisal system of Arabi Media Group is very efficient in terms

of evaluation. The main intention of the system is to evaluate the employees
performance of the job. Performance appraisal is conducted for an employee
after completion of one year service in the Company. Based on the
evaluation Arabi Media Group offers the employees Increment, if the
performance is satisfactory. If the performance is not satisfactory, the
employee may be warned for that and asked to perform better. The main
pre- requisite of performance appraisal is that, the employee must complete
one year service length in Company. Based on the performance, Arabi Media
Group also offers Promotion for employee.

Employee Relations
Arabi Media Group emphasis on wonderful employee relations with long term
perspective, so that the employees retains for many years. Arabi Media
Group is careful on ethics, justice and fair treatment for every employee in
order to ensure employee relations. In Arabi Media Group there are good
practices of ethics. There are several policies to ensure ethics, for example,

Equal Employment Opportunity Policy and

Sexual Harassment Policy
These two policies indicate that Arabi Media Group is highly motivated to
ensure ethics in workplace. Ethically Arabi Media Group is very committed
that all employees will get fair treatment in every aspect of work life. Justice
is also a very important concern of Arabi magazine in every case, Arabi
Media Group ensures justice for all employees. In case of any occurrence,

8
justice Arabi Media Group investigates with high level of importance and
endures Fair treatment is also for every employee ensured by Arabi Media
Group. Here, HR department ensures that all employee gets equal treatment
in every sector of work life.

9
 Department/selection

AMGs successful achievement based on the core team consists of dedicated

people with the right skills, experience and competencies to excel well in
their target. There are a few departments in the company such as Human
Resources and Marketing. Since I have been applied for the position as
Human Resources, thus I have been placed in the Human Resource
department. The department focuses on the development of the company.
During my internship there were a several times that I had to address out
any challenges or risk that will help them.

I help them to screen the resumes, interviewing, and also in the hiring
process. Learning through their scorecard, it helps me on how to improve my
capability in understanding the management of the company.

Communication/information technology

Communication is very important for business, so in the department of HR the communication

was classic and professional, Staff respects each other and they ask everything in polite way. I
was just an intern but I was respected as an official staff member. When they need my help they
greet me and ask nicely if I can help them even if they want me to go and buy something in the
shop but they ask nicely. I was free to work in some office and area to see how they work and I
can also ask question and they always give me answer in details. The department works with the
Marketing department and both communications formal and informal are used. Sometime they
can communicate by sign and gesture when they do want to move or they do want to disturb
others.

Normally the departments do use much of information technology to do their activities and
duties by using Microsoft word, power point and excel to write letters and demand, make

10
presentations slides and do some schedules and catalogues. They also do communicate more
with customers and organizations by (AMG) Gmail.

Nature of your work

As I had the chance opportunityopportunity ofto three month in length-

internship at Arabi Media Group. I have run over with diverse assignment
and activities that are led by HR division. I was acquainted with
employment of a HR staff, there were diverse sorts of occupations I was
made familiar. I was allocated to the accompanying employments
consistently.
Those were:
Recruitment and selection is often presented as a planned rational
activity, comprising certain sequentially-linked phases within a process of
employee resourcing, which itself may be located within a wider HR
management strategy. Bratton and Gold (2007, p 239) differentiate the
two terms while establishing a clear link between them in the following
way:
Recruitment is the process of generating a pool of capable people to
apply for employment to an organisation.
Selection is the process by which managers and others use specific
instruments to choose from a pool of applicants a person or persons more
likely to succeed in the job(s), given management goals and legal
requirements. In setting out a similar distinction in which recruitment
activities provide a pool of people eligible for selection, Foot and Hook
(2005, p 63) suggest that: although the two functions are closely
connected, each requires a separate range of skills and expertise, and
may in practice be fulfilled by different staff members. The recruitment
activity, but not normally the selection decision, may be

11
Outsourced to an agency. It makes sense, therefore, to treat each activity
separately.

Tasks inclusion/ application of concepts and knowledge

I have got the chance to work in Arabi Media Group. As an assistant for 3
months from 24 October to 20 January 2017; its a part of my scholastic
project. As my course is international business management, I worked in
Human resource office as an intern where I had learnt a few Human Resource
practices of Arabi Media Group.
I was assigned to the following jobs regularly. Those were:

Collecting Bio data

Screening Bio data

Setting Interview & training date

Calling For Interview

Making Interview Lists

Creating Employee Profile

12
Collecting Bio data
For the Requirement for a higher position the CVs are gathered from outlets
basically yet candidates can likewise drop their CVs in the CV box at head
office, and for others positions the CVs are gathered through the occupations
road site and the CV box at the head office.
As I have worked for the most part in the requirement Associates, it was part
of my job to call the outlets and request that they send the CVs to Human
Resource Department. And for Furthermore assist i request from the Office
Assistant to gather the CVs from the CV box.

Screening Bio data

As Arabi media group was taking a number of workers, we got CVs in vast
amount. There were couple of ranges are to be considered while screening
the CVs, these were age, education and area. For instance a competitor must
be 18 years of age or above to seek work. For Accounting and capable
position the applicant must be a graduate undergraduate and applicant for
the Marketing position has be to savvy. For any assistant position must at
least be Diploma graduate.

Setting Interview date

Subsequent to Screening the CVs and grouped them into distinctive classes,
we used settle the interview date and advise the selected candidates about
the meeting. What's more, with the meeting i used to consult the Training
team about the preparation bunches and figure out the unfilled openings for
Training and finalize the interview and preparing group for the acceptance
candidates.

13
 Calling for Interview
After the screening the CVs and separate them taking into account their
areas of expertise, it was my duty to call the candidates for the interview and
inform them about the interview date, time and venue. The interviews were
usually held in the meeting room of Arabi media group. After the interviews
then once again i used to call the chose candidates to inform the about their
selection.

Making Interview Lists

While calling the candidates I used to give serial number to their resumes in
order to easily to identify. after calling the candidates, it was my duty to set
up a interviews list which contained name of the candidate, father's name of
the candidate, instructive capability, address and contact number, there
were couple of segments left discharge for candidates signature, chose, not
chose and comments. At the base of the list name of the Human resource
officer and the concerned office director who were taking the interview, were
include.

Creating Employee Profile

The HR department of Arabi Media Group keeps record of their workers.
Subsequent to enrolling, I figured out how to plan records for new
employees. Each new employee is assigned a PIN for their ID. The employee
record contains workers joining letter given by Arabi Media group, employee
CV, photocopy of worker's instructive authentications, reference letter

Employee Joining

14
When a new employee joins I performed all necessary things for new
employees. The assignments included every single vital signature and filling.
As normally the recently procured candidates frequently finish an orientation
program which is:

Inform workers about organization strategies

o Employee manuals
o Describe advantages/programs
o Training
o Training Programs
o On-the-employment Training
o Classroom and Computer-based Training

Leave Processing
Leave processing includes receiving leave applications and inputting to
software. Apart from these specific jobs, I also observed other jobs performed
by other team mates. Here I observed,

Recruitment and selection process

Payroll
Policy formulation
Training and Development
Grievance handling etc.

Development of employability skills

In this chapter, I will reflect how I worked as a Human resources member and
Marketing. I will mention the experience I got through, reflecting the

15
situations, tasks, actions, results that I have experienced during my
internship.

Working as a Human resource at Arabi Media Group helped me create and

learn loads of things. As a Human resource, I worked in different zones where
I figure out how to do distinctive kind work. I portrayed in the past parts that
the internship and ventures that I have dealt with, are in the regions human
resource and others. The good thing is that these zones are all parts of the
learning I got amid my training.

This learning has helped me a ton with the Tasks that I have accomplished
for Arabi Media Group. I officially examined the structure of composing HRM
arranges. I figured out how to research the business, target gathering and
how to concoct methodologies. The learning that I got of my training has
truly helped me around there. The main region where I didn't have any
information of was the advertising arranging range.

That is the reasons the first months of my internship were a smidgen

troublesome. Mostly in light of the fact that more often than not I was not
mindful of what was occurring around me. Likewise the essentially dialect to
talking was English. In addition the flexibility at AMG is high, implying that
you need to hunt out everything naturally. There are off kilter manuals that
portray the work and for inquiries you could simply swing to Mr waleed.
However, the vast majority of time, I attempted to make sense of everything
naturally. By living up to expectations along these lines I found out about the
subjects all alone. Midway my industrial training, I enhanced a great deal
contrasted with the initial couple of months. Seeking the greater part of the
things all alone have helped me a ton.

Additionally watching and listening a great deal to dialog/conceptualizing

that were held in the workplace has likewise helped me a ton. I have
encountered 2 events& 3 advancements and one instruction reasonable.
Prior to each occasion we sort out a gathering meeting where we examine

16
the goals and systems we will use for the occasion. The initial 2 gatherings I
wasn't mindful of the topic. In any case, the last 3 meeting I go to, I was
completely mindful of the topics of the meeting and I was effectively more
included in the meeting recommending thoughts and deduction with the
group.

17
Chapter two

Future plan for employees

While I was doing the internship change couple of thing in life I learn how to be patient with
other, and also when it comes for my future planning. In order to reduce my stress level at work
environment, I need to find a better opportunity to reduce my stress level to ensure that I can
work efficiency at my future workplace. Spending as internee in a different field of studies-
Human resource and marketing, which I had no much idea about was an eye opening move to
see how challenging working environment indeed is. At times, it felt like I could not do it
anymore-three long months, every day from morning till afternoon, sitting inside a cold office,
but at the end of the period I was able to learn as much as possible. I came back stronger that I
was before; I was able to master lots of communication skills that I always found difficult, like
talking to a group of people at one time, Writing emails, preparing documents, making phone
calls are other some of the major areas that I was able to hugely improve. I came to know who I
was individually, what knowledge and skills I had prior to the internship period, what skills I
needed to learn and how I should be a better in the years to come. In addition to that, I was also
able to draft my future plans. Earlier, when someone asks me about what are my future plans, I
used to tend to ignore such questions, and try to change the subject of the conversations. I would
always believe that the destiny is inevitable. Of course that is true but plan is always important in
the life of the mankind. As such, I have recently changed mind and my future plans are on a
written draft that is saved in my computers desktop and hopefully I will be successful for it.

I will apply the corporate skill that I learn during my internship to secure my future job. Before I
was doing my internship I didnt know how important it is to get experience before you become
employees. During 3 month internship you learn more than in class and what you learn you
practice directly. Before I start my internship I was worried and thinking about my first time in
the company how will be. I was afraid they dont like me and my worry was if I have given a
task to do work and I couldnt do it.

But I figure out that they could not even trust me for the first time to do thing instead they
showed me and explained me how to do it first. However, I realized that doing internship is not

18
about fulfilling the requirement of the University but it is for me to get experience in the work
environment. That what it can help me to get the qualifications of a work and be responsible with
my tasks and even with a company when I am a manager. For now I do not think those three
months of internship is enough to look for a job after my graduation. If I find an internship I can
do it for few month again and get more experience in working before I apply for a job because I
really need to perform well when I am working. It can help me to achieve in life by hired and get
more knowledge and also get high salary if you have more experience, in my country companies
like experience and easy chance to take you as their works.

A plan needs for securing good quality internships for future

students

A future student should be able to plan in which areas they interested with or
which areas need to be improved. Thus, the companies will be able to assign
specific task related to their field. The future interns should be able to keep
in touch with the university supervisor and coordinator to ensure that the
task given properly follows the correct track of the internship programmer.
While developing other important skills, soft skills should be enhanced as
well in order to add some extra point for the future careers. Not only that,
engagement with the corporation or the department inside the company
should be handling appropriately. While developing the skills, the intern will
be able to test their level of knowledge and significantly able to secure their
chance of employment in their chosen field. As the outcome, future students

19
might be able to receive an award or rewards based on their proper work and
their hard work. Thus, the student should ask the company to provide the
intern with the certificate or reference letter detailing the work that they had
done and skill or experience acquired. The students also should ask the
companies to give feedback on their quality thus the student will be able to
reflect the quality of internship that they had done.

Recommendations

One of the things that I pay attention during my internship was the
computers, During my studies I thought that I knew everything about
computers, but I figure out that in HR computers are necessary as computers
encourage the putting away and recovering of worker records, approach
data, and correspondence making an irrefutable paper trial. They perform
routine count precisely and quickly authorizing Human Resources staff to
concentrate on nonstandard figuring of pay. now days , they have likewise
brought down the expenses of representative preparing and improvement
through the approach of intuitive preparing projects and live on-line
preparing open doors. That is why want to suggest this to my university, to
provide more courses in computers for the students than they have now. As
this will help them to be prepare.

Conclusion:

Overall, I had a fantastic and useful experience throughout this industrial

training. I feel extremely fortunate that I had the opportunity to improve my
knowledge and develop my skills in an international working environment
during my industrial training with Arabi media Group, The internship helped
me to find out what my strengths and weaknesses are. This helped me to
define what skills and knowledge I have to improve in the coming time. At

20
last this internship has given me new insights and motivation to further
pursue.

CV LETTER

Personal Information

Name: Fowsia Muhamed

Address: South City Plaza, Persiaran Serdang Perdana, Taman Serdang

Perdana, Seksyen 1, 43300 Seri Kembangan, Selangor

Mobile: 018-9822667

Email: fowsia921@hotmail.co.uk

21
 Age: 24

Nationality: Somalia

Gender: Female

Marital Status: Single

Passport No: P00108893

Educational Background

Pursuing Bachelor's Degree

Field of Study : International Business Management

University : Asia Pacific University of Technology & Innovation

Graduation Date : 2017

Career Objective

Dedicated and motivated undergraduate looking for an internship opportunity as

[international business management] at whereby I can use my skill set to achieve
the companys core objective and gain further experience.

At the same time seeking a dynamic internship to complete a degree, enhance

in-depth knowledge of business industry, and prepare for future professional
career. From this position, I also seek the opportunity to learn new skills for future

22
use and essential for career growth, and prepare for future professional career.
From this position, I also seek the opportunity to learn new skills for future use
and essential for career endeavour.

EXPERIENCE

Two years experience in running charity program In Salalah Oman

2010-2011.
Language: Fluent in written and spoken English. Arabic intermediate.
Computer: Ms. Office Package & Internet Research
other skills: Creative Team Leadership, Teamwork, Creative Problem
Solving, Effective Communication Skills, Office Management & Ability
to work under pressure.

HONORS, ACTIVITIES AND AFFILIATIONS

Won the champion in national plays competition in Oman 2011.

CAMPUS AND COMMUNITY ACTIVITIES

Stop Violence against Women

Worked with multi-racial and multi-ethnic individuals
Provided support and coordinator to the team
Community development programs
Volunteerism programs around Malaysia

Languages

English (writing, good speaker)

Somali (Excellent writer, native speaker)

23
Referees

Associate Professor Dr. Mudiarasan Kuppusamy

Internship Supervisor

Faculty of Business Management

Mobile: 6017 3150505

Email: arasan@apu.edu.my

COVER LETTER

Fowsia Mohamed Mohamud

South City Plaza, Persiaran Serdang Perdana, Taman Serdang Perdana,

Seksyen 1, 43300 Seri Kembangan, Selangor

20-01-2017

Manager

Assistance manager

Arabi media group

One south street mall

43300Seri Kembangan

Malaysia

APPLICATION FOR INDUSTRIAL TRAINING

24
I am a second-year student, currently pursuing Bachelor in (International Business Management)
in Asia Pacific University of Technology & Innovation. I have completed 4 semesters of study
and I finish my Industrial Training for a period of 3 months starting from October 24 th, 2016 until
January 14, 2016, in Arabi Media Group

I really appreciate that accepted me as a trainee in your company to meet the needs of my
Industrial Training. The objectives of this industry was for me to gain experience and knowledge
as much as possible in all aspects of activities, such as employee training and development,
organizational change, career development, organizational behavior, culture and rules of the
organization, planning and other programs related to International Business Management.
I believe I gain more a very valuable knowledge, skills and experience in your esteemed
organization for me to pursue my career goals in the future after graduation.

Thank you.

Yours sincerely,
FOWSIA

25