Introduction
institution education has important outcomes for individuals and for society. Most
policymakers has focused on how high school students make their decisions.
Attention has also been given to how the institutions make their decisions about
the applicants they admit. There are many good reasons for the attention that
society, and colleges and universities benefit when more students choose to
continue their formal education after high school. Economists have demonstrated
that individuals who graduate from two-year and four-year courses in colleges
and universities typically have better jobs and incomes. College graduates are
financially stable and their quality of life is usually better. Colleges and
universities also benefit from students who enroll because of the contributions
that students make to the intellectual and social life of each campus and the
tuition offers students and their parents pay to both public and private institutions.
Public colleges and universities also benefit from the public funds that states
1
provide to educate their citizens.
influence on both the search and the choice stages. Colleges and universities
2
that are more timely and personalized in all of their interactions with prospective
2
students are more likely to exert a positive influence upon enrollment decisions.
regime was driven mainly by the colonial government's need for competent public
servants and engineers to fill the gaps in the colonial bureaucracy and
quality services to the students for higher education. After almost 25 years of
courses for both degree and associate level. The hospitality department
continues with its goals, mission, and vision of producing professional committee
Hotel and Restaurant Management degree, can be ideal for those seeking
obtaining hospitality students, students will be prepared for moving towards the
higher levels of the industry in specialized areas such as food and beverage
This institution aims to ensure that the graduate who leaves its portals can
take advantage of the opportunities and meet the challenges of the times.
and trainings needed to complete a degree of program. Today, more and more
shipping agencies and companies have been recruiting maritime graduates for
employment. Likewise local and international agencies have helped the school in
sending its students in BSHRM and BSHM to OJT. Some students, through the
IPTP- International Practicum Training Program, had their OJT in the USA and
Singapore.
graduates of the different high schools in the BIcol Region have perceptions
of the course and the school when they enrolled this first semester 2010-
the freshmen BSHRM and BSHM about the course and why they enrolled in
the course.
This study assesses the perceptions of the first year Hospitality students
at Mariners Polytechnic Colleges Foundation, Legazpi City for school year 2010-
4
questions:
terms of:
a. age
b. sex
c. status
2. What are the perception of the students about hospitality course in MPCF-
a. facilities
b. employment opportunity
c. departmental programs
d. parents choice
e. advertisements?
a. enrolment procedure
b. admission requirements
c. classroom condition
e. Subject instructor?
a. enrolment procedure
b. admission requirement
c. classroom condition
d. subjects enrolled
e. subject instructor?
instructor.
6
Colleges Foundation enrolled this first semester for SY: 2010- 2011. The main
respondents of the study are one hundred freshmen students and transferees of
the BSHRM and BSHM who are randomly interviewed and given survey
questionnaires. The study looks into the perceptions of the freshmen students in
taking up hospitality course in MPCF-LC in terms of: age, sex, status, family
monthly income and school graduated from; the perception among the freshmen
subject enrolled and subject instructor; and the recommendation that can be
enrolled and subject instructor. Other year levels and other freshmen taking
The findings of this research may arise the interest and give significant
pursue the course that they have enrolled and enjoy their stay in the institution.
7
Faculty. Result of this study will motivate the faculty members to further
improve their service and perform their duties to students that can result for
MPCF Administrator. The result may serve as an eye opener and guide
Researchers. The findings of this study will serve as a baseline data and
will give them additional ideas, theories in creation of the study and facts why
Parents. The result will help the parents to decide which school is the best
for their children and what future awaits for their children if they enroll them at
Notes
1
College Search and Selection - Defining the College Selection Process,
Influencing College Search, Selecting Students
http://education.stateuniversity.com/pages/1861/College-Search-
Selection.html#ixzz0op63Ebpp
2
Chang Tsaur, H.S. Chiu, Huang, CH. Determinate of Guest Loyalty to
International Hotel, Thesis, Hongkong Polytechnic University, Hongkong 2000
3
Ateneo de Manila, Science and Technology Education for Whom?
April 12, 2007
4
Canan Koca, F. Hulya Asci, Giyasettin Demirhan, Attitudes toward Physical
Education and Class Preferences of Turkish Adolescents in Terms of School Gender
Composition. Journal article by; Adolescence, Vol. 40, 2005 Turkey
5
Jorgensen, Amy S. Restaurant Marketing and Advertising, New York McGrow.
Hill International 2005 p.43
6
Marilissa Jimenez Ampuan, Mariners Polytechnic Educational System and
Quality Standard Sytem, Uktaw Journal, December 2001.
9
CHAPTER II
This chapter presents the review of literature and studies both from foreign
and local sources. This also includes the synthesis of the art, gap bridged by
the study, and the theoretical and conceptual frameworks. Terms are also
Foreign Literature
education has become essential in all walks of life. There is, moreover, a clear
connection between education, work and income. Studies have shown that
college graduates earn much more annually than those workers with just a high
school basic education. This difference is expected to grow as the demand for
Hospitality curriculum specific trainings for each year level. The more training the
student will acquire the more skills he may gain. This is one aspect of the
new products are added, or new services are offered to guests. Training can
take place in several ways. This process may or may not be efficient or effective,
10
is likely to be non-standard, and has the potential of passing along the bad habits
Development is the process for preparing workers for future job opportunities;
knowledge and skills and to prepare them for their future job. The only difference
is that in the cited literature it is focused on the employees while the present
institutions are seeking ways to market their offerings online. Online lead
ensuring their enrollment service reps are focusing only on those students who
incoming college students scribble the internet to choose schools and course to
enroll. And MPCF created its own site to showcase also its profile and courses
offered.
11
Local Studies
Incentives are given to the students who enroll in the course. MPCF offers
scholarships and incentives to the entrants particularly those who have above
Foreign Studies
preferred learning styles the practical way which will develop their skills and
knowledge and less with theorizing and reflections. These students show
special priority in joining organizations which will fully develop their skills in
This study has bearing with the present study since freshmen perceived
that they will also experience the same the learning styles, that is the practical
way which will develop their skills and knowledge when they are in MPCF.
nowadays, the style of education has been changed gradually. People seem to
personality.7
emphasized the learning style adopted by teachers and that the ability and
institution. The students perceived that the faculties of the MPCF possess such
ability.
acquire needed by tourism suppliers in the United States. Seminars and trainings
true to the present study because MPCF also provides trainings and seminars for
the students.
The teaching and learning begin with the family and gradually build to
include, although they are not limited to, community, schools, the workplace,
educators should gain knowledge and skills in the uses and applications of
technology in education.9
This has bearing with the present study in terms of why students enroll
Hospitality course they have been briefed by their families as to what course
they will take and the student have already done survey by themselves and
Technology and determine factors that might influence their career decisions. A
fourth and sixth year medical students at the Jordan University of Science and
Technology, Irbid, Jordan during the academic year 2006/2007. A total of 440
review and discussions with groups of medical students and physicians. Students
were asked to consider 14 specialty options and select the most preferred career
surgery, followed by internal medicine and orthopedics, while the specialty most
influential factors were the "reputation of the specialty", "anticipated income", and
the students decision to take the course that they prefer based on their
that before students decide to take a course they should properly weigh the pros
preferences or their course specialty. The students have reasons why they
prefer to take one course over the others. Intellectual content of the specialty
and the individual's competencies were the most influential on their preference of
specialty. The only difference between the study is the location and the
This research study11 set out to understand student attitudes toward the
value of adding lecture capture to existing courses and to assess preferences for
classes with a streaming option. A survey was sent to 29,078 undergraduate and
undergraduates (47%) have taken a class in which lectures were recorded and
streaming content. It is clear from the survey results that undergraduate students
would value the web casting of lectures and that, given the choice, would prefer a
course in which lecture content is recorded and Streamed over one that is not.
having course material available online after course completion indicate potential
for one year as a requirement for graduation for BSMT and BSMarE degrees; 3)
average ratings of very good;5) The purpose and objectives of the maritime
institution are clearly defined. They promote linkages between and among
obtained a very good rating; 6) The instructor is qualified to teach his assigned
and work experience in accordance with national and international standards with
apprenticeship program, and the school had tie-up with shipping companies for
the actual instruction of students, and obtained a very good rating; 8) The
school had definite admission policies and procedures, such as: (a) entrance
medical including eyesight and hearing examinations; and (9) There was
experience.
Synthesis of-the-Art
every man. Stutts and Wortman stressed that training is necessary when new
process or procedures are introduced, new products are added, or new services
are offered to guests. MPCF has included in the Hospitality curriculum specific
trainings for each year level. The more training the student will acquire the more
skills he may gained. This is one aspect of the hospitality course that
MPCF is proud to offer to the new students. The cited literature is relevant to
students to let them develop their skills and to prepare them for their future job.
is a valuable tool for consumers seeking information about university degree and
by ensuring their enrollment service reps are focusing only on those students
who are most likely to enroll in their courses or degree programs. MPCF is doing
universities (like the UP) has increased. Some courses have a Retention QPI.
order to be retained in their respective courses. If students are not able to get the
This study has bearing with the present study since freshmen perceived that
they will also experience the same the learning styles, that is the practical way
which will develop their skills and knowledge when they are in MPCF.
emphasizes the learning style adopted by teachers and that the ability and
institution. The student perceives that the faculties of the MPCF possess such
ability.
true to the present study because MPCF also provides trainings and seminars
for the students. McIntosh study differs from the present study in terms of its
focus on the hotel management while our study is on both hotel and restaurant
The study conducted by the Empire State College, states that teaching
and learning begin with the family and gradually build to include, although they
are not limited to, community , schools, the workplace, farms, hospitals, prisons,
colleges and universities. This has bearing with the present study in terms of why
a student will enroll in a certain course. Before the student have decided to
enroll in MPCF Hospitality course they have been briefed by their families as to
what course they will take and the student have already done survey by
offered at MPCF-LC.
preference. It is the students decision to take the course that they prefer based
indicate that before students decide to take a course they should properly weigh
the pros and cons of a course with the proper guidance of school authorities.
The course material available online after course completion indicates potential
The study of Bertillo has relevance with the present study because it
emphasizes that trainings and seminars are important to the students and the
students perceived that these are being offered by the Hospitality course in
20
MPCF. This is relevant to the present study in terms of linkages between and
monitoring of apprenticeship program, and the school had a very good rating on
Given the importance of the above related literature and studies, this
qualification and linkages and admission. But then, after having a thorough
consideration of the aforementioned data, the researchers has assured that there
school they would want to enroll and their course preference. This was the gap
Theoretical Framework
aspects based on the theories stated that anchored on the subject matter being
21
studied. The researcher employs this theory as guide in the research process:
COMPETENT
STUDENTS
Figure 1
theory based on association between stimuli and responses. For every stimulus
there is a corresponding response and the connection between the stimuli and
course. The response is their active performance in the course during their stay
The researcher adopts this interrelated theories for this has a factual direct
employability has been also enhanced and developed for them to utilize in real
work situation.
Conceptual Framework
This study looks into the perceptions of the freshmen students in taking
Campus for school year 2010-2011. This to assess their perception why they
enrolled in Hospitality course and the course offering, the problems encountered
and the possible solutions to address the problems. In this study, freshmen
their perceptions which results into quality education, motivated and responsible
23
HOSPITALITY
COURSE
PREFERENCES
AS PERCEIVED EFFICIENT EQUIPPED/
BY AND COMPITENT
FRESHMEN EFFECTIVE HOSPITALIT
STUDENTS IN SERVICES AND Y
MARINERS QUALITY
SERVICE
STUDENTS
POLYTECHNIC
COLLEGES
FOUNDATION
LEGAZPI CITY
FEEDBACK
Figure 2
Definition of Terms
by the medium of the senses, idea or conception. 13 In this study, it refers to the
Conventions, attractions, special events, and other services for travelers and
Tourists. 14
Facilities. The means by which the performance of any act may be more
easily accomplished.15 in this study, it refers to the facilities offered by the school
Course Preference. Choice of one thing more than the other.16 the term
as used in the study refers to the course the freshmen have enrolled which is
Linkages. It refers to the link or connection. 17 In this study, the term refers
to the connection MPCF is connected, such as shipping lines, hotels and others.
the term refers to the hands - on practices that the Hospitality students are
Notes
1
Tom Powers and Clayton W. Barrows, Introduction to the Hospitality
Industry Sixth Edition. New York:: Mc Milan Publishing Company, 2004 p. 4.
2
Allan T. Stutts and James F. Wortman. Hotel and Lodging Management:
An Introduction, Second Edition John Wiley and Sons Inc. Hoboken, New
Jersey, 2006 p. 153.
3
Jere Doyle. Drive Student Enrollment with Online Lead Generation.
July 2006
4
Science and Technology Education for Whom? April 12, 2007 - 12:00am
admin
5
The Official Ateneo Thread, School Spirit, April 2008
www.candymag.com TeenTalk Reality Bites
6
P. Barron and C.A. Acordia. Linking Learning Style Preferences and
Ethnicity : International Students Studying Hospitality and Tourism Management.
Published Dissertation, Austria, 2002.
7
Tokuji Hayashi. The Necessary Ability forTeachers in Presentation.
Published Dissertation, Kyoto University of Education, Japan, 2002.
8
R. McIntosh. Early Tourism Education in the United States. The Journal of
Tourism Studies, United States 2000 pp.2-7
9
Lawrence Borden. Preferences for Major Triads Tuned in Just Intonation
and Equal Temperament, Published Master's Thesis Vanderbilt University
Trombone Studio, 2006
10
Amy Wojciechowski, Business Studies West Shore Community College
11
Dr. Raj Veeramani, Sandra Bradley. Insights Regarding Undergraduate
Preference for Lecture Capture. University of Wisconsin-Madison E-Business
Institute, 1513 University Ave. Madison, WI 53706 September 23, 2008.
12
Julius B. Bertillo. The Institutional Capability of Mariners Polytechnic
Colleges Foundation in Bicol Region. Unpublished Dissertation, Bicol University,
Legazpi City. 2000.