Welcome to the UTC College of Business center for Internships.

Here, you will

find all of the information that you will need to land and receive credit for a
Marketing Internship. This site will answer all of your questions about what an
internship is, how to find one and what you will need to do in order to receive
academic credit.

Are you wondering how to gain real world Marketing

experience while still being a student at UTC but dont
know where to start?

What is an internship?
An internship is an opportunity for students to receive valuable experience while
achieving academic outcomes under the guidance of a business mentor who is
experienced, knowledgeable, and capable of advising the student. Students
reinforce their education by gaining real world practice, strengthening technical
abilities, instilling ethical and collaborative behaviors, and building confidence
while developing realistic expectations about the workforce domain. In exchange,
the organization receives quality work from an academically y prepared and
business world ready UTC College of Business (COB) student trained to be
professional, knowledgeable, communicative, and helpful.

What are the benefits?

Internships provide you with the opportunity to experience firsthand how
classroom education relates to real world situations. They enable you to apply
practical classroom knowledge alongside professionals within your field of study
and gain career experience while still in college. Internships are an excellent way
to build your resume, while at the same time developing relationships that can
help you explore career opportunities after graduation.
The requirements for a Marketing internship include:

Students must have a junior standing and meet a minimum grade point
average requirement of 2.75.
Students must have approval from both the internship coordinator and the
department head.
In order to receive credit, Marketing students must have already taken and
made a grade of a C or higher in MKT3130 AND at least three hours of an
additional marketing course.

UTC College of Business Contact Information

College of Business

Location: 300 Fletcher Hall Department 6056

Address: 615 McCallie Ave Chattanooga, TN 37403

Phone Number: (423) 425-4313

Jaclyn York
Associate, Career Development
jaclyn-wooten-york@utc.edu
(423) 425-2788

Irene J Hillman
Manager, Career Development
irene-hillman@utc.edu
(423) 425-2689
Where do I begin?
1. After deciding that your class schedule can accommodate an internship,
(most offices are open weekdays from 8-5pm) you need to start searching
for one. There are many websites that can be useful when looking for an
internship such as: Monster, Snagajob, Indeed and even Linkedin.
However, UTC does have their own website where employers post
openings for interns. That website can be accessed here:
http://www.utc.edu/career-student-employment/register/untitled.php
The Mocs Links website is the most dependable when searching for an
internship because employers are specifically seeking out UTC Marketing
students (Mocs Links can also be used for other majors as well). You can
also schedule an appointment with a career advisor here:
https://www.supersaas.com/schedule/login/UTC_COBAdvisement/Intern
ships
2. At this point, you should have your resume polished and ready for the
interview for the internship. It is a good idea to only include experience
relevant to that internship. The UTC College of Business offers resume tips
and even resume doctor sessions on their website to help students before
interviewing for a job or internship. You can access this website for tips or
to set up an appointment with a resume doctor here:
http://www.utc.edu/career-student-employment/resources/resume-
tips.php
3. After you have landed your internship and discussed with your employer
the opportunity to receive credit, you will need to contact Jaclyn York, the
internship coordinator. You can contact her by your UTC email at jaclyn-
wooten-york@utc.edu.
4. Jaclyn York will send all of the forms needed to get your Marketing
internship approved by the department head, Beverly Brockman.
Internships will need to be approved by the department head by a deadline
announced by the College of Business. This deadline is usually the first
couple of weeks after the semester begins. These documents include:
Academic Internship Application Form (signed by Student and
Mentor/Supervisor/HR)
Educational Outcomes Form & Internship Agreement (detailed, filled out,
and signed by Mentor/Supervisor/HR)
A separate document with a Detailed Position Description (through
company website or directly from Mentor/Supervisor/HR)
5. After your Marketing internship is approved, you will receive an email with
a course CRN number and instructions on how to add the academic
 internship class to your schedule. You will be given an override for the
Marketing class Marketing 3900. The system will default to one credit
hour, so you will need to type in 3. In order to receive 3 credit hours, you
will need to work 135 hours during the semester.
6. Now that the process of registering for an internship is done, you arent
finished! There are requirements throughout the semester that need to be
met as well in order to receive credit. Each of the seven required
assignments are listed below:

Revised Resume (to include internship experience)

2-4 Page Paper to include the following specific sections:

o Company overview and history

o Comprehensive reflection on duties performed and discussion on the

thinking/learning processes involved

o Introspective describing overall experience and increase in major-

specific knowledge/professionalism

o Lessons Learned (for example, how expectations and experiences

differed, workplace culture/etiquette, connection between internship
& academic career, how internship helped shape your career path,
etc.)

Professional Reflection Journal (typed or legibly hand-written,

approximately one half page double spaced each (can be longer), 6 entries
minimum) - Reflection is an important aspect of learning from your
internship - please take time

o one entry listing your expectations of the experience prior to

internship start

o at least one entry about finding an innovative solution to a problem

or business issue and the specific steps taken toward the resolution

o at least one entry describing your use of critical thinking skills to

identify, evaluate, and interpret information by raising pertinent
questions and identifying uncertainties

o at least one entry towards the end of the internship that reflects on
identified strengths and weaknesses
 o at least one entry regarding advice you would give to an intern
coming into the position you are currently in

o at least one entry about a topic of your choice in reference to the

internship experience

Intern Evaluation Form (completed and signed by

Mentor/Supervisor/HR)

Mentor & Internship Evaluation Form (completed by student)

Proof of Hours Worked (pay stubs or document signed by

Mentor/Supervisor/HR)

Professional Thank You Letter (addressed to Mentor/Supervisor/HR)

o PowerPoint file you will use during your presentation at the

internship symposium (must be a PowerPoint file turned in on UTC
Learn under the assignment tab)

Attendance of and Presentation in Internship Symposium This is

a three to five-minute presentation and is held during finals week of Fall
semester and open to employers, faculty, staff, and COB students I am
attempting to finalize dates/times/locations and you will be emailed at the
beginning of the semester. Please check the final exams schedule as soon as
possible and let me know if you have a conflict so we can figure out another
arrangement.

o Manage and complete assignments on your own and, after

they are ALL completed, please submit all assignments on
UTC Learn before the deadline provided. No late
assignments will be accepted and all assignments must be
turned in as described. Early submissions are welcome! Besides
the intern evaluation coming directly from your employer, all
materials must be submitted via UTC Learn. If you would like me to
look at an assignment as the semester moves forward to provide
feedback, please feel welcome to be in touch. All requests for my
feedback on assignments should be submitted no later than three
weeks before they are due.

o As an intern, you represent UTC and are acting as an ambassador to

a local business. Make us proud!
o Be a Professional Dress appropriately for the position (or one level
up!), maintain confidentialities, and follow the policies, rules, and
regulations of both the employer and UTC College of Business.

o Communicate Skillfully When communicating via e-mail, memos,

phone, text etc. refrain from using informal methods (i.e. short-hand
in e-mails or jargon that may be unfamiliar) or emoticons, and
always be respectful and courteous of colleagues.

o Understand Workplace Expectations Keep an open line of

communication with your mentor. Ask questions. Sometimes what is
expected can be unclear and it will be up to the student to reach out
for clarity.

o Be a Team Player Most likely, you will be at the company for a short
time so it is important to make a great impression. Remember that
an internship is also an opportunity to network, develop contacts
and references, and in some cases be used as a rehearsal for a
permanent position in the future. Act accordingly!

o And please read this article to get some ideas on how to lay the
groundwork for converting your internship into a career!

o In most cases, your employer has agreed to the following: (1) to allow
the student access to the particular experiences outlined in the
position description provided to the Internship Coordinator (2) that
the outcomes stated therein will be achieved over the term of the
internship and (3) to present no obstacles to student attendance of
scheduled classes. If you feel your employer is violating this
agreement, please try to alleviate the situation on your own, but alert
me if your concerns are not addressed. I will attempt to assist. Please
note that being dismissed from your internship for cause will make
you ineligible to gain credit for the experience.
 Academic Internship Information: Students
Purpose An academic internship is an opportunity for students to receive valuable experience while achieving academic outcomes
under the guidance of a business mentor who is experienced, knowledgeable, and capable of advising the student. Students
reinforce their education by gaining real world practice, strengthening technical abilities, instilling ethical and collaborative
behaviors, and building confidence while developing realistic expectations about the workforce domain. In exchange, the
organization receives quality work from an academically prepared and business world ready UTC College of Business (COB) student
trained to be professional, knowledgeable, communicative, and helpful.
Choosingan Internship Internships should be relevant to your particular area of study within the College of Business and career
path interests. Internships should be paid so the student should be aware of what compensation is expected. Due state regulations,
we are unable to provide academic credit for internships located in: Alabama, Iowa, Kansas, Kentucky, Louisiana, Massachusetts,
Minnesota, Montana, Nevada, New Hampshire, New Mexico, N. Carolina, Ohio, Oregon, Pennsylvania, Washington, Wisconsin.
Academic Expectations Not all internships qualify for academic credit and not all student interns are eligible to receive academic
credit. Internship listings are available through the Internship Coordinator and you are welcome to find opportunities on your own.
Students must apply for internship credit before starting the internship. Credit cannot be given for past internships. Below is a set of
guidelines for your consideration - meet with the Internship Coordinator to discuss in detail.
o Internship Prerequisites Students must have junior standing (60 earned credit hours); meet a minimum cumulative GPA of
2.75 (employers often require a stronger GPA for candidacy); meet the approval of both the Internship Coordinator and
Department Head who hold the discretion to refuse credit, meet the upper level business credit prerequisites: Marketing
majors, prerequisite class is MKT3130 plus at least three hours of additional marketing courses - Entrepreneurship majors,
prerequisite class is ETR4300; Finance majors, prerequisite class is FIN3020 plus at least three hours of additional finance
courses; Accounting majors, prerequisite class is ACC3000 plus at least three hours of additional 3000 level Accounting
courses; Management majors, prerequisite class is MGT 3150 plus at least three hours of 3000 level Management courses.
o Credit Hours Students may seek to earn one to three hours of college credit through an internship. The number of credit
hours earned are based on the number of hours worked per semester: 1 credit hour =45 hours at work site; 2 credit hours =
90 hours on work site; 3 credit hours =135 hours on work site. A maximum of six credit hours can be earned per student
with no more than three hours earned per semester. If a student seeks more than three hours of credit through BUS3900,
the second internship position must either (a) change dramatically within the organization previously served and fall under a
different business mentor or (b) be with a separate organization. Students may apply a maximum of three credit hours
toward their concentration requirements while any additional hours will go towards upper level elective credit.
o Internship Process Submit the Academic Internship Application, Detailed Position Description, and Educational Outcomes
Form & Internship Agreement (most requiring collaboration with the employer) to gain approval. These documents are due
before 4pmon the Thursday before the week classes begin for the term in which credit would be applied. See the Internship
Requirements Sheet for more information. All mentioned documents are available through Blackboard/UTC Online.
o Internship Requirements To earn academic credit for the completed internship, students will be required to complete and
submit several assignments no later than a week before the last day of classes for the term in which credit will be applied.
These include a Resume Revision, 2-4 Page Paper, Presentation File, Reflection Journal, Professional Thank You Letter, and
the attendance of and presentation in the Internship Symposium (held during finals week of term in which credit would be
applied) which will be open to employers, faculty, staff, and COB students. Additionally, the student will secure an Intern
Evaluation Form and Proof of Hours Worked that will be completed by the employer. See the Internship Requirements Sheet
for more information. Please note: the students current job is not generally eligible for an internship and an unpaid
internship will not be eligible for credit due to DOL regulations. There are exceptions for non-profit agencies and international
internships.
Professional Expectations Internships are a great way to network and are also often known within businesses as the semester-
long interview. Additionally, student interns represent the UTC College of Business within our community. The following guidelines
will help the student perform in a manner that is conducive to future employability while speaking well of their alma mater:
o Assess Wisely It is important to perform an honest assessment of your abilities and the internship to ensure that you are
capable of performing the tasks that are required of the position and will be fulfilled in the position.
o Be a Professional Dress appropriately for the position (or one level up!), maintain confidentialities, and follow the policies,
rules and regulations of both the employer and UTC College of Business.
o Communicate Skillfully When communicating via e-mail, memos, phone, text etc. refrain from using informal methods
(i.e. short-hand in e-mails or jargon that may be unfamiliar) and always be respectful and courteous of colleagues.
o Understand Workplace Expectations Keep an open line of communication with your mentor. Ask questions. Sometimes
what is expected can be unclear and it will be up to the student to reach out for clarity.
o Be a Team Player Most likely, you will be at the company for a short time so it is important to make a great impression.
Remember that an internship is also an opportunity to network, develop contacts and references, and in some cases be
used as a rehearsal for a permanent position in the future. Act accordingly!
Please remember that, depending on your unique needs, you may choose to coordinate an internship that does not count for
credit as well. Both academic and non-academic internships are valuable on a resume!
 Academic Internship RequirementsSheet
To become eligible for academic credit, the following documents must be collected prior to start date of the internship and
turned in to the Internship Coordinator due no later than 4pm on the Thursday of the week before classes begin for the
term in which credit would be applied.*:
Academic Internship Application(signed by Student and Mentor/Supervisor/HR)
Educational OutcomesForm& Internship Agreement (detailed and signed by Mentor/Supervisor/HR)
Detailed Position Description (through company website or directly from Mentor/Supervisor/HR)

To earn academic credit for the completed internship, the following documents must be collected and turned in to the
Internship Coordinator no later than one week prior to the last day of classes for the term in which credit will be applied:

Revised Resume (to include internship experience)

2-4 Page Paper to include the following specific sections:
- Company overview and history
- Comprehensive reflection on duties performed and discussion on the thinking/learning processes involved
- Introspective describing overall experience, acquired skills, and increase in major-specific knowledge
- Lessons Learned (for example, how expectations and experiences differed, workplace culture/etiquette,
connection between internship & academic career, how internship helped shape your career path, etc.)
Presentation File(5-10 slides that parallel aforementioned paper emailed to Internship Coordinator)
Professional Reflection Journal (typed or legibly hand-written, approximately one page each, 6 entries minimum)
- one entry listing your expectations of the experience prior to internship start
- at least one entry about finding an innovative solution to a problem or business issue and the specific steps
taken toward the resolution
- at least one entry describing your use of critical thinking skills to identify, evaluate, and interpret information
by raising pertinent questions and identifying uncertainties
- at least one entry towards the end of the internship that reflects on identified strengths and weaknesses
- at least one entry about a topic of your choice in reference to the internship experience
- at least one entry regarding advice you would give an intern coming into the position you are currently in
Mentor/Internship Evaluation Form(completed by student intern and kept confidential from employers)
Intern Evaluation Form(completed and signed by Mentor/Supervisor/HR available on UTCOnline)
Proof of HoursWorked (pay stubs or document signed by Mentor/Supervisor/HR template available on UTCOnline)
Professional ThankYou Letter (addressed to Mentor/Supervisor/HR)

Finally, to earn academic credit for the completed internship, the following actions must be completed*:

Attendance of and Presentation in Internship Symposium (held during finals week of term in which credit would be
applied and open to employers, faulty, staff, and COB students)

* Note on Summer Internships: Due to financial aid concerns, summer internships are required to comply with all stated regulations, but credit
may be applied to the fall semester immediately following should the student choose and appropriate staff/faculty approved.

INTERNAL USE ONLY

Student Name: Term:
Internship Coordinator Name: Date Received:
Approved: Y/N Department Head Notification Date:
 Academic Internship Application
____ 3900 SEC. ____ Date of Submission ___________

Student Information
Name: UTC ID:
Phone Number: E-mail Address:
Major: Cumulative GPA:
Dept. Head Name: Earned Hours:
Projected Graduation Date: Credit Hours Attempted through Internship:

Employer Information
Business Name: Website and/or Tax ID Number:

Supervisor Name: Mentor Name:

Supervisor Title: Mentor Title:

Phone Number(s): Phone Number(s):

E-mail Address: E-mail Address:

If HR Representative is involved, please provide her/his contact information here:

Job Information
Are you currently traditionally employed with this company? Will internship be paid?
Yes Hire Date: Yes
No Title: No
Anticipated Start Date: Please circle semester you want to earn credit towards:
Anticipated End Date: FALL SPRING SUMMER
Anticipated Work Hours per Week: Also Required: Educational Outcomes Formand Internship Agreement
& Detailed Position Description SUBMITTEDDIRECTLYBYEmployer
Briefly explain how the internship aligns with your specific career goals:

Employer Signature: Date:

I have read and understood the Academic Internship Information and the Internship Requirements Sheet and agree to the terms and expectations therein.

Student Signature: Date:

INTERNALUSEONLY
Internship Coordinator Name/Signature: Date:
Verification of Employer Intake, Educational Outcomes Form, Employment Status Completed: Y/N
Name of Company Verifier (Supervisor/Mentor or HR Representative Named Above):
Dept. Head Name/Signature: Date:
Approved: Y/N
Overriding Academic Advisor Name: Input Date:
 PLEASE DO NOT RETURN TO STUDENT - SEND DIRECTLY TO:
Scan: jaclyn-wooten-york@utc.edu or drop off to Fletcher Hall Room 419
Fax: Attention of Jaclyn York, COB Career Development 423-425-5255
Mail: Jaclyn York, Dept. 6056, 615 McCallie Ave., Chattanooga, TN 37403

Educational Outcomes Form & Internship

Agreement
Intern Name _______________________________________ Intern Position
_____________________________________
An internship is an opportunity for a student to reinforce their education by gaining real world
practice, strengthening technical abilities, instilling ethical and collaborative behaviors, and
building confidence while developing realistic expectations of the workforce. The purpose of
this form is to align business requirements with academic outcomes to ensure an
internship is eligible for transcript credit. The interns supervisor, mentor or an HR
representative is to complete this form not the intern though it will be shared with
the student. Please feel welcome to contact the Internship Coordinator (423-425-2788)
if any support in completing this form is needed.
1. GENERAL ACADEMIC OUTCOMES: The following lists experience deemed valuable for all
College of Business majors. Please check and provide details on experience in the following
capacities that would result from the internship offered through the company for the individual
listed above. In the space offered, provide a brief summary of how the internship will fulfill the
specific outcome. For instance, an example of Critical Thinking might be the collection,
analysis, and synthesis of data. A minimum of THREE outcomes should be selected and
detailed from this section, but please indicate ALL that apply:
Information Technology:
____________________________________________________________________________________
Written Communication:
____________________________________________________________________________________
Verbal Communication:
_____________________________________________________________________________________
Professional Collaboration:
__________________________________________________________________________________
Teamwork and Teambuilding Skills:
___________________________________________________________________________
Critical Thinking:
__________________________________________________________________________________________
Quantitative Ability:
________________________________________________________________________________________
Global Perspective:
________________________________________________________________________________________
Legal Understanding:
_______________________________________________________________________________________
Business Ethics:
___________________________________________________________________________________________
2. MAJOR SPECIFIC ACADEMIC OUTCOMES: Please check and provide details on experience
in the following business functions that would result from the internship offered through the
company for the individual listed above. In the space offered, provide a detailed summary of how
the internship will relate to the business function described. (If confident that the position
description delivered to the Internship Coordinator provides adequate information, please simply
check the function and state see position description. In the case that the Internship
Coordinator requires more information, this form will be returned for completion.) A minimum of
ONE function should be selected and detailed from this section, but please indicate
ALL that apply:
Accounting:

Marketing:

Sales:

Human Resources:

Management:

Industrial Management:

Analytics:

Finance:

Investments:

Entrepreneurship:

The Employer agrees: (1) to allow student access to particular experiences outlined in
position description provided to Internship Coordinator (2) that outcomes stated herein will
be achieved over term of the internship (3) to inform Internship Coordinator if intern fails to
make him/herself available to offered experiences prior to termination (4) to complete an
Intern Evaluation form, which UTC provides, at semester end as well as provide proof of
hours worked to intern and (5) to present no obstacles to student attendance of scheduled
classes or extend expected work hours originally indicated on signed Application for
Academic Internship.
Name & Signature ________________________________ ________ ________ Title
_______________________________
Please return at earliest possible convenience as students application cannot be
processed until form is received. Thank you!
Glossary

Internship (paid) a college student who works for a company in a

temporary, paid position to gain experience through on the job
training.
Internship (unpaid) a college student who works for a company
voluntarily in a temporary position to gain experience through on the
job training.
Resume a summary of a persons experience, education, and
qualifications.
Professional Etiquette mannerisms in a professional environment.
Application a form to fill out for an employer when applying for a job;
it usually includes personal information and may also include previous
work experience.
Internship Documents forms that will need to be filled out by both the
employer and the intern to be turned in to the internship coordinator.
Class Credit students received credit for classes they are taking
based on the number of hours they meet for that class. These credits
count towards their degree and determine their graduation date.