Together with Poynter Institute, in 2010, they launched "What Great Bosses
Know" an audio podcast channel on iTunes U to share practical leadership
lessons. iTunes users can easily download past individual episodes and even
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As a leader, here are some phrases that draw cringes from colleagues (and
leaders should try to avoid):
2. "I dont care if people like each other around here, as long as we get work
done."
Undermining the human aspect of management and putting to much focus
on results would eventualy affect team work, degrade team performance and
taint your reputation
6. "Its just the way I am; people should deal with it."
Emotional Intelligence experts acknowledge that the person is self-aware of
their weaknesses/shortcomings but fails to do self-management. Demanding
staff to endure and responsible for the boss shortcomings.
7. "What do you mean, you have to check with your spouse before saying
yes?"
Consider that your staff is simply trying to maintain a work-life harmony and
believe that consulting to their spouse before deciding work change is an
important matter to them.
8. "Social media? No thanks. Why the heck does anyone care about what
somebody had for breakfast?"
Staff who understand contemporary marketing, networking and customer
management will consider you as impeding progress and even stubborn.
What is expected? Say the right thing, the right way. Avoid weasel wording
that understate impact or responsibility. Own it up.
After all, theres one statement people really DO want to hear from the boss,
provided its specific, sincere, and signifies real change. Its this: