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CONCORDIA UNIVERSITY

DEPARTMENT OF MECHANICAL AND INDUSTRIAL ENGINEERING

INDU372/4T: Quality Control and Reliability (Credits: 3.0)

Winter 2012

Instructor: Dr. M. Chen, Office: EV004 169, Phone: 3134, Email: mychen@encs.concordia.ca

Classes: Wednesday and Friday, 8:45 10:00; Class Room: MB-5.275; Tutorial Room H-817

Office Hours: Thursday, 10:00 12:00 or by Appointment

Tentative Midterm Exam Time: Wednesday, February 8, 8:45 10:00

Prerequisite: ENGR371

Course Webpage: http://users.encs.concordia.ca/~mychen/mychen.html#courses

Text Book: Introduction to Statistical Quality Control, by D. Montgomery, 6th Ed, Wiley, 2009.

References: Statistical Quality Control, by E.L. Grant and R. S. Leavenworth, 7th Ed. McGraw Hill,
1996. Design of Experiments Using Taguchi Approach: 16 Steps to Product and Process
Improvement, by R. Roy, John Wiley 2001.

Course Description: Importance of quality; total quality management; statistical concepts relevant to
process control; control charts for variables and attributes; sampling plans. Introduction to reliability
models and acceptance testing; issues of standardization.

Learning Objectives: To well understand the statistical principles and tools used for quality control and
improvement. Be able to apply these principles and techniques in industrial systems analysis. To
understand and be familiar with fundamental concepts related to product quality and reliability issues.
Be able to construct and use different control charts and sampling plans in industry. Be familiar with
process capability analysis and other quality related techniques.

Design Soft Skill:


Problem Analysis An ability to identify, formulate, research and solve complex engineering problems
reaching substantiated conclusions.
Learning Students will learn to formulate problems for quality control and improvement using
various SPC tools. Students will obtain fundamentals for manufacturing and service process design and
analysis for rendering high quality products and service.
Practice Students will be required to complete assignment questions and a group project throughout
the course.
Evaluation It will be done by assignments, midterm exam (or in-class quizzes), project and final
exam.

1
Syllabus:

Lecture Topics Estimated Number Reference To


of Lectures Text
1 Introduction: Quality Improvement and DMAIC 2 1,2
2 Statistical Methods for Quality Improvement 4 3, 4
3 Statistical Process Control Basics 3 5
4 Control Charts for Variables 3 6
Midterm Exam 1 -
5 Control Charts for Attributes 3 7
6 Process Capability Analysis 2 8
7 Cusum and EWMA Charts 1 9
8 Acceptance Sampling and Sampling Plans 3 15
9 Reliability Models and Analysis 2 Notes
10 Course Review and Project Presentations 2
Total 26

Grading:

Assignments 15%
Project 20%
Midterm Exam, Optional 0% ~ 20%
Final Exam 45% ~ 65%

Total 100%

Passing Requirement and R Grade Rule:

50% of the final exam


50% of the total mark
Completion of the group project
The R grade will be automatically assigned if the total mark is less than 25%.
Projects should be conducted for manufacturing or service process design/analysis
for improved quality and/or reliability of products and services

Conversion from Numerical Marks to Alphabetical Grades (Subject to Modifications):

0-49 50-54 55-58 59-62 63-66 67-70 71-74 75-78 79-82 83-86 87-90 91-100
F D D+ C- C C+ B- B B+ A- A A+

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