Gabriela

116 Hancock Creek South Blvd,

#308
Cape Coral, Fl
33909

Garzon
Phone Number: 239.699.1284

gabiwellfit@gmail.com

Profile Im very passionate individual, who will stop at nothing

to make sure that my job is done to the best of my
ability. I enjoy learning new skills, meeting new people,
and flexing my customer service muscle.

Experience Barista, Starbucks Coee Company; Miami, FL/Cape

Coral, FL 2013-2017

As a Barista my day to day responsibilities include having superb customer service, as well as
knowledge of company procedures and routines; keeping the store clean and assisting in
merchandising. I am certified as a trainer, with that certification I help make sure all new
employees follow a two week training module and understand the information necessary for
them to be great partners. Creating and maintaining strong customer bonds was a highlight of
my four years with Starbucks.

Sales Associate, Dylans Candy Bar; Miami Beach, FL 2012-2013

Day to day responsibilities included cash handling, creating an inviting environment for
families, excellent customer service, and merchandising. Located in a high end area, the high
amount of customer trac helped me learn to keep calm in stressful, hectic situations.

Shift manager, Papa Johns Pizza; North Fort Myers, FL 2011-2012

Shift Manager/Shift runner for a team of at least four or more. Day to day responsibilities
included preparation of food, delegating all work to crew, creating great customer service,
and maintaining relationships with regular customers. Managerial duties were being a
responsible key holder, who opened and closed, and in charge of daily cash drops,
distributing banks, and handling large amounts of money.

Education Florida Southwestern University, Fort Myers, FL; Anthropology, 2016

Skills I believe my biggest skill is my ability to communicate with not only customers, but also my
peers. I like to make working enjoyable, while still being productive. I have extensive customer
service experience, and I enjoy being creative I am skilled at positive coaching, and am able
to take constructive criticism.

Computer Skills Intermediate: Adobe Photoshop, HTML

Advance: MAC OS Sierra, Microsoft, Microsoft Oce, iWork, Apple Apps, Google Apps

Hobbies Travel: South America; Western Europe; The Caribbean

 Languages: Native English speaker; Intermediate Spanish speaker

References Dragana Donko, former manager; 239.297.6833

Terri Skeese, Former manger; 239.910.1954

Lauren Jaenicke, Former manager; 239.433.9011