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European Journal of Operational Research 163 (2005) 575588

www.elsevier.com/locate/dsw

Invited Review

Supply chain management and advanced


planningbasics, overview and challenges
Hartmut Stadtler
Fachgebiet Produktion & Supply Chain Management, Institut fur Betriebswirtschaftslehre,
Technische Universitat Darmstadt, Hochschulstrae 1, D 64289 Darmstadt, Germany
Available online 6 May 2004

Abstract

Literature on supply chain management (SCM) covers several disciplines and is growing rapidly. This paper rstly
aims at extracting the essence of SCM and advanced planning in the form of two conceptual frameworks: The house of
SCM and the supply chain planning matrix. As an illustration, contributions to this feature issue will then be assigned
to the building blocks of the house of SCM or to the modules covering the supply chain planning matrix.
Secondly, focusing on software for advanced planning, we outline its main shortcomings and present latest research
results for their resolution.
2004 Elsevier B.V. All rights reserved.

Keywords: Supply chain management; Advanced planning; Advanced planning systems

1. Introduction those building blocks which incur some novel


features for the management of (network) com-
Since the introduction of the term supply chain panies and hence play a major role in SCM. One
management (SCM) in 1982 (see Oliver and of these building blocks, advanced planning, will
Webber, 1992) it has received ever-growing inter- be explained in greater detail. There are several
est both in the literature as well as from industrial commercial software packages available for ad-
practice. A reason for this might be that it has so vanced planningso-called advanced planning
many facets and that the tasks of accomplishing systems (APS), which incorporate models and
the aims of SCM are so demanding that it is more solution algorithms attributed to operations re-
an ongoing endeavour than a single short-term search. Since this paper also provides an overview
project. This broad scope of SCM incurs the of contributions to this feature issue we will as-
diculty of nding a suitable denition and des- sign these contributions to the building blocks of
cription of the term. the house of SCM or to the modules of an APS
The aim of this paper is twofold: Firstly, we (see Sections 2.2 and 3.2). As we will see (Section
will provide an introduction to SCM by outlining 3) there is a general structure of APS which
best can be visualized by positioning its modules
in a two-dimensional table, the SC planning
E-mail address: stadtler@bwl.tu-darmstadt.de (H. Stadtler). matrix.

0377-2217/$ - see front matter 2004 Elsevier B.V. All rights reserved.
doi:10.1016/j.ejor.2004.03.001
576 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

Secondly we are concerned with the future of ucts and services in the hand of the ultimate con-
APS. Therefore, we will highlight deciencies of sumer. This denition stresses that all the
APS, which may give rise to future research. Three activities along a SC should be designed according
areas for improvements are proposed: Improve- to the needs of the customers to be served. Con-
ments which are possible within the modules of sequently, the (ultimate) consumer is at best an
todays APS, issues which challenge the premises integral part of a SC. The main focus is on the
of todays APS, and last but not least two business order fullment process(es) and corresponding
functions are identied which should be better material, nancial and information ows.
integrated with APS. In case the organizational units belong to one
The structure of the paper is as follows. In single enterprise an intra-organizational SC is gi-
Section 2 the term SCM is dened and its ven. Here, hierarchical coordination is possible
building blocks are described. Section 3 intro- and prevailing. While hierarchical coordination
duces the architecture and modules of todays in globally operating enterprises is already a
APS. Issues and challenges of APS are presented demanding task, the real challenge arises in an
in Section 4. A few comments conclude this paper inter-organizational SC where hierarchical coor-
(Section 5). dination is no longer possible.
Although there is a coherent view of what a SC
represents, there are numerous denitions of the
2. Essence and scope of supply chain management term SCM (see Otto and Kotzab, 1999). The def-
inition proposed here is not totally new but tries to
2.1. The house of supply chain management extract the essence of existing proposals: Supply
chain management (SCM) is the task of integrat-
Following the proposal of Christopher (1998, p. ing organizational units along a SC and coordi-
15) a supply chain (SC) . . .is a network of orga- nating materials, information and nancial ows
nizations that are involved, through upstream and in order to full (ultimate) customer demands with
downstream linkages in the dierent processes and the aim of improving competitiveness of the SC as
activities that produce value in the form of prod- a whole. This denition is best visualized by the

Fig. 1. House of SCM (Stadtler, 2002a, p. 10).


H. Stadtler / European Journal of Operational Research 163 (2005) 575588 577

house of SCM (Fig. 1) and will be described in acquisitions extensively advocates a thorough
greater detail below. analysis of potential partners along several
dimensions. These dimensions comprise the core
2.1.1. Competitiveness and customer service competencies, trust, culture, strategy, organiza-
The roof of the house of SCM depicts the ulti- tional structure and nancial situation (for a
mate aim of SCM, namely improving competi- complete checklist see Ries, 2001, p. 337).
tiveness of a SC as a whole. This is achieved by In contrast to a virtual company, which is
directing the SC in a sustainable, strategic position often formed for just fullling a single customer
compared to its competitors (this is in line with the order, a SC partnership is created in the medium-
ideas of Porter (1998, p. 55) for a single company). term, e.g. the lifetime of a product. This allows
An important means to achieve this aim is cus- greater investments in close partnerships across the
tomer satisfaction (see Christopher (1998, p. 35) SC. The cooperation between partners in a SC
for a detailed description). Excellent examples of should be such that each partner benetsat least
how to focus SC processes on customers are given on a medium-term (so-called winwin situation).
by two case studies (Berry et al., 1999; Childer- From a nancial perspective this requires to adapt
house et al., 2002), whichbased on the work transfer prices negotiated within the SC and
of Skinner (1974)show how to analyse the potentially to render compensation to partners,
strengths and weaknesses of a SC in a competitive if asked to give up locally optimal decisions in
market. Concentrating on order qualiers and favour of the SC as a whole.
order winners, a methodology is proposed for
market segmentation followed by the re-engineer- 2.1.3. Network of organizations
ing of a specic order fullment process for each A SC can be regarded as a network of organi-
market segment. zations with some common goals. The challenge in
The roof of the house of SCM rests on two controlling such a network stems from the nature
pillars, integration of organizational units and of relationships between SC partners. They are
coordination of ows. Of the many facets of neither part of a single hierarchy nor loosely cou-
SCM we will outline three building blocks in each pled by market relations. Hence, control mecha-
pillar, which we believe play an important and nisms for a hybrid between market and hierarchy
innovative role in SCM. are looked for (e.g. Sydow, 1999). Also, a SC
partnership always runs the risk of either sepa-
2.1.2. Choice of partners rating (establishing e.g. market relations, if there
Starting with the integration of organizational are greater opportunities in short-term contracts)
units we have to design the SC rst, i.e. nd those or being integrated into a hierarchy as a result of a
partners with the best t to the existing SC and take over. The latter may occur in case the SC runs
the needs of the customers to be served. At the the risk of losing a crucial partner. Based on a
very beginning the SC may consist of a single literature review Spekman et al. (1998) argue that
company taking the initiative. Due to the large the mist of goals and strategies are frequent
eorts necessary to form a working SC usually causes for the disintegration of networks (see also
only a small subset of all companies involved in Skjtt-Larsen, 1999).
the creation of a product or service for the ulti- A partnership between organizational units
mate consumer form a SC. Obviously geogra- rests on daily decisions by employees and man-
phical aspects will play an important role, the agement. Although this statement is easy to make
capabilities of potential partnerslike product it is rather dicult to accomplish, considering that
and process know howas well as the nancial partners formerly may have experienced market
position to name only a few. The t might also be relationships with information hiding, mistrust
tested in the form of a due diligence (Berens and and perhaps even cheating. This is where the social
Strauch, 1999). This concept originates from sciences come into play, e.g. by analyzing how
public accounting and being used in mergers and bonds can be created between interacting
578 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

employees. These can be social, administrative or 2.1.6. Process orientation


legal bonds to name only a few (see H akansson Process orientation, the second building block
and Johanson, 1990). of the coordination pillar, not only aims at tearing
down barriers between business functions in order
2.1.4. Leadership to accelerate the execution of processes and asso-
The third building block concerns leadership ciated activities but also between organizations. In
within the SC. We only point out two extremes in contrast to the original work of Hammer and
the following, namely, focal and polycentric SCs Champy (1993) who propose a radical redesign of
(Wildemann, 1997). A focal SC is characterized by processes for gaining competitive advantage,
the presence of a partner who is the natural lea- incremental improvements are also looked for in
der, e.g. due to his nancial power or exceptional SCs. Nonetheless, one should not stop with linking
knowledge of products and processes. Leadership existing activities more eectively but also consider
then is similar to a hierarchy even if SC partners a redesign of processes, by eliminating duplicate or
are legally separated (e.g. in the European auto- unnecessary activities. As Hammer (2001, p. 84)
motive industry). In the other extreme, a poly- puts it streamlining cross-company processes is
centric network, all partners are regarded equal the next great frontier for reducing costs, enhanc-
(e.g. in consumer goods manufacturing and ing quality, and speeding operations.
retailing). Here, a steering committee might be
appropriate for aligning decisions of partners, e.g. 2.1.7. Advanced planning
stipulating transfer prices and compensations. The It is well-known that the strength of transac-
steering committee might also have access to a SC- tional enterprise resource planning (ERP) systems
wide data and make use of SC-wide planning is not in the area of planning. Hence, APS have
models (e.g. master planning), which are discussed been developed to ll this gap. APS are based on
in the following. In practice often intermediate the principles of hierarchical planning (Anthony,
states of leadership between the two extremes 1965; Hax and Meal, 1975) and make extensive use
will prevail. of solution approaches known as mathematical
programming and meta-heuristics. More details
2.1.5. Information and communication technology about APS will be given in the next section.
Building blocks enabling improved coordina- In summary SCM is not a novel management
tion of material, information and nancial ows paradigm as such. Instead it represents a new focus
across the SC represent the second pillar of the on how to link organizational units to best serve
house of SCM. customer needs and to improve the competitive-
New opportunities of todays information and ness of a SC as a whole. In this endeavour SCM
communication technology enable information has drawn knowledge and approaches from a
exchange between partners within instants by number of disciplines like computer science,
means of the Internet and related services. Thus, logistics, marketing, operations research, organi-
sales data, forecasts, orders and any kind of mes- zational theory and many more. To extract, adapt
sages can be exchanged across the SC immediately and combine those approaches which best suit a
at low costs. Since information transmission con- specic SC is the challenge of managing a SC
stitutes a part of an orders lead-time, its reduction successfully (Simchi-Levi et al., 2003).
may also restrain the bullwhip eect (Lee et al., The importance of the building blocks of SCM
1997). Furthermore, one has to mention the presented above is supported by empirical studies,
availability of Data Warehouses, which enable pointing out that these represent major success
decision makers anywhere in the SC to store and factors in todays business (e.g. Fawcett and
retrieve historical mass data at a level of detail and Myers, 2001; Pfohl and Mayer, 1999; Ramdas and
in dimensions (e.g. time interval, geographical re- Spekman, 2000). The only exception is advanced
gion and product type) most suitable for decision planning which has not been addressed in the
making. empirical studies. Instead the role of its predeces-
H. Stadtler / European Journal of Operational Research 163 (2005) 575588 579

sorenterprise resource planning (ERP)has devise a negotiation scheme for aligning master
been investigated. plans between a buyer and a supplier based on the
Next, we will assign the contributions of this assumption of a fair exchange of (order) infor-
feature issue to the house of SCM wherever pos- mation without cheating. Corbett et al. (2005)
sible. analyse purchase contracts for indirect materials in
a situation of double moral hazard and propose an
2.2. Assigning contributions of this feature issue incentive scheme (shared savings) that lead to a
to the house of SCM greater eciency for the SC (buyer and seller) as a
whole.
It has been argued that customer service has While traditional SCM focuses on the order
several dimensions. Traditionally, inventory the- fullment process in primary markets the paper by
ory considers one dimension, namely performance Robotis et al. (2005) extends it to remanufacturing
measures related to the customer demand that can and secondary markets (e.g. for used mobile
be fullled instantaneously (from stock). Accord- phones). They address issues like the cut-o qual-
ingly, Nielsen and Larsen (2005) deal with joint ity level of a product to be remanufactured instead
replenishments of several retailers from a single of being disposed.
warehouse analytically by means of a Q(s,S) pol- In the following we will further explore one
icy. They show that the Q(s,S) policy is at least as building block, advanced planning. Contributions
good as other policies proposed for this decision to this building block are indicated in Section 3.2.
problem. Service considerations also play an
important role in a spare part distribution network
including repair shops where a target system 3. Architecture of APS
availability has to be achieved. Here, Sleptchenko
et al. (2005) extend the well-known VAR-MET- 3.1. The supply chain planning matrix
RIC method.
The structure of SCs as well as decision prob- Although developed independently by dierent
lems in specic lines of business are addressed by software vendors APS exhibit a common architec-
Persson and G othe-Lundgren (2005) (oil industry) ture based on the principles of hierarchical plan-
as well as Carlsson and R onnqvist (2005) (forest ning. The main focus is on supporting the material
industry). ow across a supply chain and related business
Inter-organizational collaboration is the con- functions: procurement, production, transport and
cern of two papers: Dudek and Stadtler (2005) distribution as well as sales (see Fig. 2, x-axis).

Fig. 2. Software modules covering the SC planning matrix (Meyr et al., 2002, p. 99).
580 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

The associated planning tasks can be considered at (production amounts) to sites in order to avoid
dierent levels of aggregation and planning inter- bottlenecks. Due to the medium-term planning
vals ranging from aggregated long-term to de- horizon it is often possible to adjust available
tailed short-term planning (see Fig. 2, y-axis). capacities to a certain extent (e.g. by overtime). As
These two axes form the SC planning matrix. Its regards procurement, some purchased items may
contents are planning tasks, which also correspond become a bottleneck too, which then have to be
to software modules constituting an APS. considered as a restriction to master planning.
These planning tasks and associated function- However, in the majority of cases, the amounts to
ality of software modules will now be described be procured can be derived ex-post from master
briey. planning and may result in special arrangements
with suppliers (e.g. standing orders). Whether lot-
3.1.1. Demand planning sizing has to be incorporated explicitly into master
Since SCM is driven by demand, the starting planning largely depends on the relation of an
point of planning are available and planned cus- items expected time between orders (TBO) and
tomer orders. The longer the planning horizon the the length of a period in master planning. If the
greater the portion of forecasted demand. Apart TBO is larger than a period, lot-sizing has to be
from well-known methods for univariate time taken into account, because otherwise the time
serieslike Winters exponential smoothing for between lot-size productions (orders) of an item
seasonal and trend demand (Silver et al., 1998) proposed by master planning may be reduced to a
there are also multivariate methods and life cycle single period.
models. The step from pure demand forecasting to
demand planning is made by adding to the formal 3.1.4. Production planning and detailed scheduling
demand forecasts those exceptional inuences ex- While master planning coordinates ows be-
pected to happen in the future and their impact on tween sites, production planning and detailed
sales. These events may either be controlled by scheduling is run within each site, or even each
members of the SC itself (like promotions) or to be production department based upon directives of
subject to competitor actions (like the introduction master planning. In production planning the level
of a new product) or by neutral parties (like a of detail are shifts, machine groups or ow lines
football world cup). which may become a bottleneck and operations to
Expected demands are input to several modules be performed on these potential bottlenecks. In
in various aggregations and forecast intervals. case the loading of machine groupsincluding lot-
size decisionsis strongly aected by the sequence
3.1.2. Strategic network planning of jobs both production planning and detailed
A planning interval of several years can be as- scheduling should be performed simultaneously
sumed when designing the structure of a SC. Here (which often applies to the process industry).
the location of production sites, warehouses, geo-
graphical customer areas to serve are laid out. 3.1.5. Purchasing and material requirements
Also, the capacity of these facilities as well as the planning
transportation means (ships, trucks, railway, etc.) Master planning as well as short-term produc-
to use are decided upon. tion planning and detailed scheduling provide
directives for calculating procurement quantities
3.1.3. Master planning to be planned within the module purchasing and
Given the structure of the SC, master planning material requirements planning. After disaggre-
looks for the most ecient way to full demand gating product types or product families into items
forecasts over a medium-term planning interval, a bill of materials (BOM) explosion is applied to
which often covers a full seasonal cycle. Master derive required quantities of procured items.
planning not only balances demand forecasts with Furthermore, this module is needed in the
available capacities but also assigns demands short term for planning of non-bottleneck oper-
H. Stadtler / European Journal of Operational Research 163 (2005) 575588 581

ations because only potential bottleneck opera- 3.1.8. Demand fullment and available-to-promise
tions are planned for in production planning and Last but not least there is the interface to the
detailed scheduling. In order to nd out which customers via the demand fullment and avail-
operations have to be performed at which points able-to-promise module. One task is to track cus-
in time also a simple BOM explosion is executed. tomer orders from order entry, via order execution
Here, planned production amounts of potential to order delivery. Furthermore, order promising,
bottleneck operations are xed and build the due date setting and shortage planning are con-
starting point of the BOM explosion. Capacity sidered here.
considerations may be omitted by denition of a Order promising starts with matching available
non-bottleneck operation. Hence, a given lead- inventory and expected suppliesas known from
time oset should suce. master planningwith already committed cus-
tomer orders. Remaining quantities are the
3.1.6. Distribution planning available-to-promise (ATP) quantities which can
So far we have mainly concentrated on pro- be used for promising due dates for (new)
duction operations. Now the ow of goods be- incoming orders. If ATP quantities are insu-
tween sites as well as in the distribution network cient, orders can be promised on the basis of
comes into play. Seasonal stock levels at dierent capable-to-promise (CTP) quantities, indicating
stocking points in the SC have already been the slack capacity remaining after matching
planned for in master planning. Here, we have to available capacity with already committed cus-
take care of transports of goods to customers tomer orders. In case of unforeseen events, like
(directly) as well as via warehouses and cross a breakdown of machines, shortage planning
docking. This now happens at a greater detail comes into play, specifying which (committed)
than in master planning. In case production customer orders will not be served in time. Only
amounts do not exactly match a current periods simple rules are implemented in standard soft-
demand, rules and procedures are applied to ware so far (Fischer, 2001; Kilger and Schnee-
guide the ow of goods within the SC (e.g. in the weiss, 2002).
case of scarcity transport of goods will be such It should be noted that despite the general
that target inventories of an item at dierent description, software vendors also oer additional
distribution centres are lled at an equal per- modules for the specic needs of industrial sectors,
centage). like a car sequencing module to be used for con-
trolling nal assembly lines in the automobile
3.1.7. Transport planning industry.
Based on production orders to be completed the Advanced planning is not an isolated building
next day (or shift) truckloads for dierent desti- block of SCM; instead it should be used for deci-
nations have to be formed (so-called vehicle sion support within other building blocks: e.g. the
loading). This also requires detailed knowledge of choice of partners in dierent geographical regions
outstanding orders from warehouses and custom- can be evaluated by strategic network planning.
ers. Also, the specic needs of customers (like time Dierent proposals from partners for the best
windows for delivery) and legal restriction for utilization of available resources within the SC can
drivers have to be obeyed. Sequencing customer be compared as alternative master plans and
locations on a vehicles trip is accomplished in contrasted with globally optimal plans. These
(models of) vehicle routing. However, there is a master plans may be generated for discussions in a
trend in Europe towards utilizing a third party steering committee (see leadership building block).
logistics provider (3PL) for transportation. Often a Hence, there should be no surprise, that some
3PL can consolidate orders from dierent SCs, contributions to this feature issue will be listed
thus the above planning tasks are executed by the both in Section 2.2 and in the next subsection
3PL himself with the help of special purpose where we assign them to the modules covering the
software. SC planning matrix.
582 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

3.2. Assigning contributions of this feature issue of an APS. The aim is to achieve an even better t
to the SC planning matrix between modules, planning tasks and decision
making. Secondly, one may challenge the premises
Spitter et al. (2005) present a novel approach of todays APS, like bucket oriented planning, the
for modelling lead times within master planning, consideration of uncertainty by rolling planning
where an operation can be executed at any time and (single-stage) safety stocks or even the appli-
within its xed lead time oset. This greater exi- cability of the principles of hierarchical planning
bility can lead to a much better utilization of re- for an inter-organizational SC. Thirdly, todays
sources (machines). Dudek and Stadtler (2005) APS are recommended for the seamless integration
consider an inter-organizational SC where master of business functions. We will argue that there are
planning is performed decentrally. A negotiation- still missing links between APS and real-time
based procedure is presented for one buyer and control of the shop oor as well as cost accounting
one supplier, which results in a near optimal systems.
master plan for the SC as a whole.
The joint replenishment inventory control pol- 4.1. Modules
icy analysed by Nielsen and Larsen (2005) can be
attributed to a central purchasing function. We will start the discussion by looking at ways
Dellaert and Jeunet (2005) demonstrate how to improve existing APS modules
stockout situations may arise in a deterministic,
multi-level, rolling schedule environment and de- 4.1.1. Demand planning
vise a procedure to overcome this problem (see Accurate demand forecasts are an important
material requirements planning). input to decision models used in APS. Forecast
Some researchers consider specic SCs, which errors are directly related to required safety stocks,
are not adequately represented in the general while frequent adjustments of demand forecasts
architecture of todays APS. The paper of Arbib can lead to dramatic changes in plans (i.e. ner-
and Marinelli (2005) is concerned with a line of vousness). Hence, great emphasis has to be put on
business where cutting operations are a key issue. choosing correct forecasting models. So far
A hierarchical production planning system is sophisticated models are very rare in demand
proposed covering master planning and produc- planning. For example consider the behaviour of
tion planning and detailed scheduling. The inte- customers responding to price promotions. Here,
gration of production scheduling and shipment the impact of varying sales prices between pack-
planning at oil reneries is the concern of Persson ages of the same good has to be taken into account
and G othe-Lundgren (2005). Here, a column when estimating sales (Huchzermeier et al., 2002).
generation approach is used for solving the resul-
tant model. 4.1.2. Master planning
Master planning has to coordinate activities
and processes along a SC and thus has to capture
4. The future of advanced planningissues and decisions in procurement, transport, production
challenges and distribution adequately. The integration of
transport and production decisions within SCs has
In the following we would like to point out been the concern of several papers (e.g. Simpson
some drawbacks and deciencies of todays APS and Ereng uc, 2001; Zapfel and Wasner, 2000;
and indicate research results and opportunities Haehling von Lanzenauer and Pilz-Glombik,
for their resolution. 2000). However, these proposals lead to an in-
The issues and challenges of todays APS will creased complexity due to additional integer vari-
be discussed in three main categories. Firstly, ables for discrete transport amounts.
research results are available as well as imple- So far master planning has been devised largely
mentations are under way for improving modules for make- and assemble-to-stock industries while
H. Stadtler / European Journal of Operational Research 163 (2005) 575588 583

engineer-to-order industries with only a few cus- tated purchasing models including various forms
tomers and low volume production quantities of discount options (Reith-Ahlemeier, 2002).
(like ship building and aircraft industries) are not
adequately represented at the master planning 4.1.5. Demand fullment and ATP
level. Here, elements of a resource-constrained So far demand fullment and ATP have not
project scheduling type of model are still missing attracted many researchers. Fleischmann and
(see the proposals by Kolisch, 2001; Stadtler, Meyr (2003) show how linear and mixed integer
2002b). programming models can be used for order
In some branches of industry lot-sizing plays a promising and due date setting. The models con-
major role (like in the process industry). Conse- straints (e.g. downstream capacities) largely de-
quently, various lot-sizing rules have to be incor- pend on the location of the decoupling point
porated already at the master planning level (see within the SC. Downs (2002) reports on a suc-
Wolsey, 2002). While simple minimum lot-size cessful implementation of an LP model for order
restrictions are already standard, restrictions re- promising in the beef industry. Instead of using
quired for campaign production are currently CTP quantities, production plans are reoptimised
being implemented. However, there are several whenever there is a new customer request and a
situations, which cannot be modelled and solved due date has to be quoted.
eciently today, like long setup times, which ex- Obviously, the above list is not exhaustive, but
tend over a period. One way to overcome this issue highlights some potential developments in line
is to have production schedules with xed product with the current philosophy of APS. Even more
cycles (see Mayr, 1996). challenging are those enhancements, which ques-
In practice one should be very cautious whether tion the architecture of APS.
all model details mentioned above are really nee-
ded at the master planning level. Often a com- 4.2. Lifting the premises of todays advanced
promise between model detail and solution planning systems
capabilities of algorithms employed has to be
looked for. 4.2.1. Event-based planning
In some modules time bucket oriented models
4.1.3. Production planning and detailed scheduling prevail (like master planning) and plans are up-
Especially production planning and detailed dated on a rolling schedule. Although this scheme
scheduling have to be adapted to the specic needs is well acknowledged, it might need some rene-
and conditions arising at the shop oor. Here, it ments to reduce nervousness. More importantly, it
does not seem wise to nd an overall tool adequate seems that a reoptimization from scratch is neither
for any possible type of production. A systematic necessary nor advisable. Instead an event-sched-
classication of production types and the decision uling scheme might be more appropriate, where
support needed has already been described in an the given plan is updated whenever new informa-
early paper by Drexl et al. (1994). A survey of lot- tion comes in. New information might be a new
sizing and scheduling has been presented by Drexl customer order, a new purchasing opportunity, a
and Kimms (1997). production delay or a point in time where the
planning horizon is extended by a further time
4.1.4. Purchasing and material requirements bucket. This may on the one hand question the
planning xed time bucket concept in favour of a continu-
Purchasing and material requirements planning ous time axis (see Maravelias and Grossmann,
is often limited to the functionality of the tradi- 2003; Rom et al., 2002) and on the other hand ask
tional material requirements planning module of for a new algorithmic design to optimise incre-
an ERP system (Vollman et al., 1997). Recently, mental changes to a given plan (Azevedo and
there have been proposals to incorporate unca- Sousa, 2000). A compromise between a xed time-
pacitated (Tempelmeier, 2003) as well as capaci- bucket and a continuous time axis approach
584 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

consists of allowing activities to take place across research is under way on decomposition tech-
time-bucket borders, e.g. a setup carryover (see niques (Escudero et al., 1999; Berkelaar et al.,
Suerie and Stadtler, 2002). 2002). Instead of considering all scenarios simul-
taneously, Santoso et al. (2003) restrict the analysis
4.2.2. Uncertainty to a representative subset generated by the sample
A second point concerns the consideration of average approximation scheme. The applicability
uncertainty. So far only deterministic models are of this approach is demonstrated by solving two
employed, while rolling schedules mainly cater for real strategic network design problems.
uncertainty. Also it is possible to generate plans We would like to add that not only demand
(manually) for dierent scenarios dened by the uncertainties may exist in a SC but also yield and
user. Furthermore, safety stocks may be consid- processing time uncertainties, etc. which may re-
ered as minimum stock levels in deterministic quire dierent ways to counteract. For instance
models. uncertainties in the quantity and timing of
However, today safety stock calculations are replenishment orders of a single item with non-
mainly based on single-stage, single item models stationary demand are considered by Graves
(as described in Silver et al., 1998). These calcu- (2003). The authors develop a near optimal heu-
lations are performed within demand planning ristic and compare it to a simulation-based opti-
based on the variance of the forecast errors ob- mization procedure known as innitesimal
served. It is well-known that single-stage safety perturbations analysis (Glasserman and Tayur,
stock models do not adequately grasp the inter- 1995).
dependencies of items within a (multi-stage) SC.
Although there has been much progress in 4.2.3. Decentralization and collaboration
inventory theory (see Minner, 2000 for an over- A third assumption to question is the central-
view) models often have stringent assumptions. istic view of hierarchical planning underlying
For example, valuable achievements have been todays APS. It might be suitable in an intra-
reported for multi-echelon periodic review order- organizational SC or a focal inter-organizational
up-to policies (de Kok and Visschers, 1999) now SC. However, if partners are reluctant to share
allowing to model a wide range of BOMs. Still, a their data and to feed it into a central data-base
few structures exist which cannot be handled today while insisting on their own planning domain,
(e.g. where there is a raw material to be used in modelling SC-wide ows by a single APS is no
two components which then both are assembled longer possible.
into one end item). Also, it seems that the For coordinating decentralized plans agent
assumption of a constant (but stochastic) demand technology has attracted many researchers in re-
rate is in contrast to dynamic (e.g. seasonal) de- cent years (mostly in the area of computer science
mand observed in many industries. Furthermore, and articial intelligence). Software agents are re-
the incorporation of lot-size decisions is still miss- garded as self interested, autonomous, rational
ing. Despite such shortcomings, current develop- entities having their own objective(s) and being in
ments in this area seem very promising (Wagner, charge of a certain sub-task of an overall decision
2002). problem. For solving their sub-tasks, agents have
Another way to cope with uncertainty is by to communicate and to coordinate their decisions
stochastic programming (Eppen et al., 1989; Sen, (e.g. consider an agent representing a resource
1999). The problem here is an exponential growth oering available capacity and an agent for a
of model size, if there are several potential out- specic order looking for a resource for process-
comes (scenarios) in each period of a multi-period ing). Coordination requires an extensive exchange
model. Since most real world deterministic math- of information (e.g. of bids) until a compromise
ematical programming models are already hard to solution is reached. For coordinating decisions
solve, stochastic programming models seem to be several auction mechanisms are available (Fischer
out of reach for some time (although promising et al., 1998).
H. Stadtler / European Journal of Operational Research 163 (2005) 575588 585

Applications of agent technology in the area of capable of being linked directly to real time
SCM are reported e.g. by Kjenstad (1998) and Fox control devices.
et al. (2000). In the latter functional agents are
responsible for order acquisition, logistics, trans- 4.3.2. Linking an APS with cost accounting
port, or scheduling. They can be used to model a A second issue is the correct input data for
SC and are able to interact in order to plan and decision models. Although technically possible,
execute operations. An overview of various articles there is no direct link between an APS and a
on agent-based solutions for production planning companys cost accounting system. The reason is
and control as well as SCM is given by Grolik that costs calculated in accounting systems serve
et al. (2001). several purposes, like an ex post evaluation of the
The ideal environment for agent technology protability of a specic customer order or the
seems to be one with distinct objects to negotiate total cost of a machine hour, but usually not to
(like orders in detailed scheduling). At least, in become an input to decision models (an early work
case the objects to coordinate are continuous (like on this issue is Adam (1970)). Recently, there has
production amounts in master planning) sophisti- been a renewed discussion about the correct
cated decision models seem to be most appropriate inventory holding costs in purchasing models
together with an intelligent negotiation scheme (Fleischmann, 2001). The usual approach is to
(see Dudek and Stadtler, this issue). specify the inventory holding cost per item per
A related but still dicult to solve problem is period as the interest to be paid on the value of
the setting of (fair) transfer prices both in an inter- that item. This approach is challenged in case there
organizational SC (see Pfeier, 1999) as well as in a are dierent sources of supply for an item at dif-
globally operating intra-organizational SC (see ferent costs per unit. Since it is not clear which
Goetschalckx, 2002). items are withdrawn rste.g. the cheapest or the
most expensive onesthe value of the remaining
4.3. Seamless integration of business functions inventory is no longer clear. One way to overcome
this problem is to convert the objective function
Most software vendors boost their APS for a into minimizing the net present value of cash ows
seamless integration of business functions even (Helber, 1998). However, assuming that com-
across a companys boundaries. Indeed this has pound interest is negligible, Fleischmann (2001)
been accomplished to a large extent as far as has shown that cost accounting gures may still
information technology is concerned. result in (the same) correct decisions, if holding
costs are not attributed to inventory levels but to
4.3.1. Linking an APS with the shop oor the material ows (e.g. purchasing decision vari-
However, one link is still missingthe link to ables). This example highlights the need for further
production control at the shop oor. So far de- research eorts for making use of accounting data
tailed scheduling receives its input data via a within APS.
transactional ERP system, which is not capable of A favourite means of controlling business
performing real time control of productions activities today is target setting by key perfor-
operations. At least for (fully) automated pro- mance indicators. This has a long tradition both in
duction systems there is a need for a direct link industrial practice as well as in theory. Attention
between scheduling and execution. In light of this has been renewed by the proposal of balanced
gap, further software systems have been created scorecards (Kaplan and Norton, 1992). Several
manufacturing execution systems (MES)which systems have been advocated for aggregating and
allow an easy to congure link to real time con- disaggregating performance indicators consistently
trol devices at the shop oor (MESA, 1997). (e.g. Strack and Villis, 2000). It seems that if APS
However, MES have a great overlap in func- planning results should have an impact on mana-
tionality with an APSs detailed scheduling. To gerial decision-making, it has to be either guided
avoid additional software systems APS should be by targets of (key) performance indicators or at
586 H. Stadtler / European Journal of Operational Research 163 (2005) 575588

least evaluated in these terms ex-post. Note, that a to two-stage stochastic linear programming. Operations
models outcome, e.g. the maximum contribution Research 50, 904915.
Berry, W.L., Hill, T., Klompmaker, J.E., 1999. Aligning
of a business unit over a given planning interval, is marketing and manufacturing strategies with the market.
a performance indicator, but it may not be the International Journal of Production Research 37, 3599
only performance indicator a manager has to look 3618.
at. Hence, there is a greater need to link APS with Carlsson, D., R onnqvist, M., 2005. Supply chain management
accounting standards (for an example see White- in forestrycase studies at S odra Cell AB. European
Journal of Operational Research, this issue. doi:10.1016/
hair and Berg, 2002). S0377-2217(04)00061-X.
Childerhouse, P., Aitken, J., Towill, D.R., 2002. Analysis and
design of focused demand chains. Journal of Operations
5. Concluding remarks Management 20, 675689.
Christopher, M., 1998. Logistics and Supply Chain Manage-
Despite great progress in modelling and solu- ment. Strategies for Reducing Cost and Improving Service.
second ed. London.
tion capabilities there are still many areas for
Corbett, C.J., DeCroix, G.A., Ha, A.J., 2005. Optimal shared
improvements and for future research in SCM and savings contracts in supply chains: Linear contracts and
AP. While the issues facing an inter-organizational double moral hazard. European Journal of Operational
SC are mainly addressed in research areas associ- Research, this issue. doi:10.1016/S0377-2217(04)00046-3.
ated with the integration of individual organiza- Croom, S., Romano, P., Giannakis, M., 2000. Supply chain
management: An analytical framework for critical literature
tions, our knowledge regarding process orientation
review. European Journal of Purchasing & Supply Man-
and advanced planning across company borders is agement 6, 6783.
still in its infancy (Croom et al., 2000). Dellaert, N., Jeunet, J., 2005. An alternative to safety stock
As we have pointed out not only the underlying policies for multi-level rolling schedule MRP problems.
mathematics is concerned but also interdisciplin- European Journal of Operational Research, this issue.
doi:10.1016/S0377-2217(04)00041-4.
ary research incorporating computer science,
de Kok, A.G., Visschers, J.W.C.H., 1999. Analysis of assembly
accounting and organizational theory, etc.re- systems with service level constraints. Journal of Production
search eorts which very much parallel the chal- Economics 59, 313326.
lenges companies face when putting SCM to work. Downs, B., 2002. An LP-based capable-to promise system for
Some of these research questions are addressed in beef production at ConGra foods. Paper presented at the
INFORMS Annual Meeting at San Jose, CA, November
this feature issue.
1720.
Drexl, A., Fleischmann, B., G unther, H.-O., Stadtler, H.,
Tempelmeier, H., 1994. Konzeptionelle Grundlagen kap-
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