Turnaround
Usually paper-based
Are sent from
organization to customer
Same document is
returned by customer to
organization
Turnaround Document
General
Infrequent or specialized transactions
Specialized
Repetitive transactions
E.g., sales transactions
Sequence
Digit Position Meaning
Items numbered consecutively
12 Product Line, size,
Block and so on
Specific range of numbers are
associated with a category 3 Color
10000199999 = Electric Range
45 Year of
Group Manufacture
Positioning of digits in code provide
meaning 67 Optional Features
1241000 12 = Dishwasher
Mnemonic
Letters and numbers 4 = White
Easy to memorize 10 = 2010
Code derived from description of item 00 = No Options
Chart of accounts
Type of block coding
Transaction
Contains records of a
business from a specific
period of time
Master
Permanent records
Updated by transaction
with the transaction file
Database
Set of interrelated files
Soft copy
Displayed on a screen
Hard copy
Printed on paper
ERP modules:
Financial
Human resources and payroll
Order to cash
Purchase to pay
Manufacturing
Project management
Customer relationship management
System tools
Cost
Time-consuming to implement
Complex
Resistance to change