Makalah Audit Sistem Informasi

STUDI KASUS INTEGRATED BUSINESS REQUIREMENT

SPECIFICATION
(IBRS)

Oleh:

Kelompok The Day After Tommorow :

Auditor : Siti Hajijah

Anggota Kelompok : 1 Maryandi Wasisto
2 Ahmad Baghir
3 Imdar Assyatir
4 Yusup
Digunakan untuk

Tugas Kelompok Mata Kuliah Audit Sistem Informasi

PROGRAM STUDI SISTEM INFORMASI

FAKULTAS ILMU KOMPUTER

UNIVERSITAS MERCUBUANA

JAKARTA
 2017

PT. Indosat memiliki sususan organisasi pada tabel berikut :

 Standart Operating Procedure (SOP)
PROSEDUR UAT (User Acceptance Test)
pada PT. Indosat Ooredoo Jakarta Pusat
TUJUAN

Prosedur UAT di PT. Indosat Ooredoo Jakarta bertujuan sebagai

pedoman untuk bagi Departemen Product Quality Assurance, serta
prosedure ini dibuat sebagai proses cotrol bahwa mekanisme UAT ini
telah dijalankan secara benar dan efektif di PT. Indosat Ooredoo

RUANG LINGKUP

Prosedur ini mencakup proses UAT, mulai dari menganalisa

requirement sampai dengan mengirimkan bukti bahwa UAT sudah
dilakukan.

TANGGUNG JAWAB

Departemen Product Quality Assurance bertanggungjawab terhadap

kelancaran proses UAT.

DEFINISI

PK : Product Knowledge

IBRS : Integrated Business Requirement Specification

Prodef : Product Definition

Flow Chart
Catatan Mutu
No Dokumen Nama PIC Masa
Document Simpan
/ALO- Product Product 1 bulan
ALDA/SVC/15 Definition Management &
Product Quality
Assurance
046/AKO- IBRS Product 1 bulan
AKDC/MKT/15 Management &
Product Quality
Assurance
- UAT Product 1 bulan
Management &
Product Quality
Assurance

Berikut merupakan Sasaran Kerja Departemen Product Quality Assurance

N Kegiatan Kerja Target Nilai Keterangan
o. Presentase
1 Analisa kelengkapan 100% 50% Jika kelengkapan
dokumen UAT dokumen sudah
diimplemantasikan
dan telah diuji
kelayakannya maka
target nilai
pencapaian > 100 %
2 Identify scenario test 100 % 30% Mengidentifikasi
dan kreasi UAT testcase yang ada
dengan
menjalankan testing
, untuk mengetahui
berapa bug ada jika
ditemukan
3 Confirm Bussiness 100% 20% Testcase berjalan
Objective test sukses, maka
diperlukan approve
dari atasan
NA
INTEGRATED BUSINESS REQUIREMENT
SPECIFICATION
(IBRS)
FOR NEW PROGRAM / PRODUCT
PROGRAM / PRODUCT iBRS Super Internet Adjustment Part II-2015
NAME
PROGRAM / PRODUCT Data Services
OWNER
DOCUMENT NUMBER 046/AK0-AKDC/MKT/15
(using standard)
DOCUMENT STATUS Initial
(Initial/ Revision)
DOCUMENT ISSUE DATE 10 April 2015
by Product Owner
DOCUMENT RECEIVED
DATE
by Product Demand
Management
REQUEST TYPE:

CRITICAL (CxO
MAJOR (CxO Approval)
MINOR (GH ROUTINE(DH
Approval) Approval) Approval)

PRODUCT / PRODUCT TYPE:

New Modification/Extension mention HERE:

CONTENT CHECKLIST
Program / Product Information to be Done
prepared by PIC ? PIC

Product Owner
1 Executive Summary
Product Owner
2 Objective
Product Owner
3 Background
Product Owner
4 Target Market / Customer
Product Owner
5 Target Launch Date
Product Owner
6 Target Termination Date / Period
7 A) Detail of Requirements Product Owner
 Product Demand
Management
6 B) Response to 6A)
Product Owner
6 C) Agreed Requirement: 6A) vs 6B)
7 Product Reporting (Measurement of KPI vs Product Owner
Target)
Product Owner
8 Demand Forecast
Business Intelligence
A Business Case
Product Development
B Product Definition
Technology
C Technical Solutions Report
Refer to Quick Guidance iBRS for assistance in filling in this document

At certain points you may used appendices and attach documents to achieve the
detail required

SIGN-OFFS / APPROVAL REQUIRED

POSITION NAME SIGNATURE DATE
CONCEPT PRIORITISATION (when concept approval is required)
(if Critical / Major)
Product Owner
Chief Marketing
Officer
(if Minor / Routine)

Product Owner KEVIN HENRY

Group Head Data &
VAS
TECHNICAL ASSESSMENT (when Section 6C is agreed)
Consumer Demand
HERNAWAN BUDI
Management
SANTOSO
Manager
Consumer Demand
Management SITI ELISA SANTY
Division Head
Product
Owner
TEPI ADITIA
Manager Data
Product Acquisition
Product SHARIF MAHFOEDZ
Owner
Division Head Data
Services

BUSINESS CASE (when Appendix A is feasible)

Business Case
Management
Division Head
Financial Business
Partner
Division Head
PRODUCT REPORTING (when Section 7 is agreed and completed)
Business Analytics &
Reporting
Division Head

DOCUMENT CHANGE HISTORY

Revisi Issue Update Date Received

Description of Change
on Date d By by PD Team

10 April
1.0 Aji P/Tepi Initial version
2015

13 April Update ketentuan

1.1 Aji P
2015 perpanjangan paket di
pelanggan paket lama
14April Penambahan channel
1.2 Aji P
2015 registrasi penukaran poin
senyum

Objective Idea: Required; Concept: Required; Product: Required

Acquisition Retention Stimulation Brand Imagery

Strategic Initiative Partnership Customer Experience
Enhancement
System Enhancement
Others, Pls. Mention: _________________________

Background Idea: Required; Concept: Required; Product: Required

a Trafik internet di timeband 09-17 dan 01-06 yang cukup tinggi Rp/KB yang
menurun
 b Kesempatan meningkatkan pendapatan data dengan mengubah alokasi kuota di
paket super internet
c Kompetitor menaikkan harga jual paket internet

Target Market / Customer Idea: Required; Concept: Required; Product: Required

Coverage Customer Status

New
National
Existing
Regional / Area, pls. mention:
________________________
Segment / Community based, pls.
mention:
________________________
Others, pls. mention: __________________

Target Launch Date Idea: Required; Concept: Required; Product: Required

Commercial Launch :30 Apr 2015

Target Termination Date / Period Idea: Optional; Concept: Required; Product:

Required

Will be informed later (estimate promo for 3 month)

6. C) Agreement Requirement 6A) vs 6B): Product Owner

Response to 6A and 6B written by Product Demand Management, agreed by Product Owner

Customer Experience Journey and Requirements - in consumer language

NNN will be used as the configuration
6 Product Reporting Idea: Not Required; Concept: High-Level; Product: Required
Identify program / products KPI which may indicate program performance. Include all
metrics to be reported (revenue, subscribers, network utilization) as well as its window
timeframe (daily, weekly, monthly)

Key Performance Indicator Product related to Business Case

Other KPI, pls. mention: _____________________________________

*For Reporting can be described in other table

Reporting needed from the system are :

 1 Number of subs using data package from each channel registration detail
subs for each package
2 Number of usage traffic KB for each package as well as other usage voice and
sms
3 How many subs data package buy extra and in what day
4 Activation data package for each brand IM3, Mentari, and Matrix
5 Activation by cities, region
6 Subs ARPU profile deep analytical by BI
7 How many data sachet is not used/expired after distributed
8 Failed/error activation
9 Other Detail reporting will be follow existing reporting
10 Reporting should be available daily, weekly, monthly or adhoc by request

7 Demand Forecast Idea: Not Required; Concept: Not Required; Product: Required
The data can be broken down in to monthly, quarterly or yearly projection basis
Example :
Voice SMS USSD Data
Program/Product Program/Product Program/Product Program/Product
# of active subs # of active subs # of active subs # of active GPRS
for Voice: for SMS: for USSD: user (2G/3G):
# of Call: Transaction for Transaction for Transaction for
SMS at the busiest USSD at the GPRS at the
Minutes at Busy
hour: busiest hour: busiest hour:
Hour:
Kb at the busiest
hour:

Target subscribers : refer to AOP 2015

TA
RG Jan- Feb- Mar- Apr- May Jun- Jul- Aug- Sep- Oct- Nov Dec-
ET 15 15 15 15 -15 15 15 15 15 15 -15 15

9,53 10,3 11,2 12,1 13,2 14,3 15,5 16,9 18,3 19,9 1,62 23,4
Add 3,14 46,7 29,8 88,2 28,5 57,5 82,8 12,8 56,3 22,9 3,33 68,8
On 4 70 37 71 05 20 94 49 12 70 9 29
 A BUSINESS CASE
PROGRAM / PRODUCT
NAME
PROGRAM / PRODUCT
OWNER / DEPARTMENT
DOC. STATUS (Initial/
Revision)
DOC. ISSUE DATE by
Program Owner
DOC. RECEIVED DATE by
PD

New Program / Product Modification from existing: (pls.

mention)
___________________________________

APPROVER APPROV
SIGNATURE
TITLE NAME E DATE

Group Head

Division Head ...

 B PRODUCT DEFINITION
PROGRAM / PRODUCT
NAME
PROGRAM / PRODUCT
OWNER / DEPARTMENT
DOC. STATUS (Initial/
Revision)
DOC. ISSUE DATE by
Program Owner
DOC. RECEIVED DATE by
PD

New Program / Product Modification from existing: (pls.

mention)
___________________________________

APPROVER APPROV
SIGNATURE
TITLE NAME E DATE

Group Head

Division Head ...

 C. TECHNICAL SOLUTIONS REPORT
PROGRAM / PRODUCT
NAME
PROGRAM / PRODUCT
OWNER / DEPARTMENT
DOC. STATUS (Initial/
Revision)
DOC. ISSUE DATE by
Program Owner
DOC. RECEIVED DATE by
PD

New Program / Product Modification from existing: (pls.

mention)
___________________________________

CONTENT CHECKLIST
Info to be prepared by assessor function

Mandatory
1 Technical Assessment Result
Mandatory
2 Detail Implementation Plan
Mandatory
3 Implementation Timeline
Mandatory
4 Implementation Cost Estimation

APPROVER APPROV
SIGNATURE
TITLE NAME E DATE

Group Head

Division Head ...