Mechanisms
Genre
Lexis
Expertise
Student workers
o are trained by someone in current position
o wear green-t
o must have basic knowledge to assist students with work
Employees
o wear badges
o
Subject librarians
o have a masters degree
o determine needs of each student
o chat online with students
o develop library programs
o no training, but shown online data that gives overview of job
expectations
o given mentor for questions
o shared expertise with other librarians during meetings
o must be patient with students
o work as a team to deliver information to students