Res

SYNOPSIS
ON

A Study on the perception of employees about

working in Teams.

Submitted in partial fulfillment for the award of degree of MBA (FT)

(2010-2012)

Guided by: Submitted by:

PROF. VARUN SARDA CHANDNI SARDA
Acropolis Faculty of Management & MBA IV SEM
Research (HR)

DEVI AHILYA VISHWAVIDHYALAYA, INDORESSsSSSS

Acropolis Faculty of Management &

Research
 CERTIFICATE

DEVI AHILYA VISHWAVIDHYALAYA, INDORE

DECLARATION

I hereby declare that the Major Project titled A Study on the perception of employees
about working in Teams is my original work and has not been published elsewhere.
This has been undertaken for the purpose of partial fulfillment of DAVV requirements
for the award of the Degree of Master of Business Administration.
CHANDNI SARDA

Date:-

Place:-

DEVI AHILYA VISHWAVIDHYALAYA, INDORE

ACKNOWLEDGEMENT

It is really a matter of pleasure for me to get an opportunity to thank all the persons who
contributed directly or indirectly for the successful completion of the project report, A
Study on the perception of employees about working in Teams.

First of all I am extremely thankful to our college ACROPOLIS FACULTY OF

MANAGEMENT & RESEARCH, INDORE for providing us with this opportunity and
for all its cooperation and contribution.

I also express my gratitude to our director Dr. Sumer Singh Yadav who has been a
constant source of inspiration and my special thanks to Prof. Varun Sarda (project
 guide) for his extensive guidance, cooperation and support.

I am also grateful to all our faculty members for their valuable guidance and suggestions
for my entire study.

DEVI AHILYA VISHWAVIDHYALAYA, INDORE

Table of Contents

Chapter no. Particulars Page No.

Chapter- 1 Introduction:-

Meaning of Team Work. 8-10

Definition of Team work. 11

Meaning of Perception 12
 Roles within Teams 13-14

Why Teamwork is Important? 15

Advantages of Team work. 16-18

Disadvantages of Team work. 19

Chapter- 2 About Team Work:-

Literature Review. 20-21

Objective of Study. 22

Rationale of study. 23

Chapter- 3 Research Methodology

The Study 26

The Design 26

Sample size. 26

Collection of Data. 26

Research instrument. 27

Chapter- 4 Analysis. 28-48

Chapter- 5 Conclusion. 49

Chapter- 6 Scope Of further research 50

Chapter- 7 Suggestion for the improving ways of Team work 51-52

Chapter- 8 Reference. 53

Chapter- 9 Questionnaire. 54-62

Chapter 1

Introduction to Team work

1.1Meaning of Team work:-

Together
Everyone
Accomplishes
More
With
Organization
Responsibility, and
Knowledge
Team work is the Process of working collaboratively with a group of people in
order to achieve a goal.

A team is a cooperative group whose members interact with each other towards the
accomplishment of specified objectives. In essence, each person on the team puts aside
his or her individual needs to work towards the larger group objective. The interactions
among the members and the work they complete are called teamwork.

In many organizations employees work in regular small groups called teams where their
efforts must fit together like the pieces of picture puzzle. When their work is
interdependent, they act as a work team and seek to develop a cooperative state called
teamwork.

The sum of the efforts undertaken by each team member for the achievement of
the teams objective is called team work. In other words, team work is the backbone
of any team.

Teamwork is a joint action by two or more people or a group, in which each person
contributes with different skills and Express his or her individual interests and opinions to
the unity and efficiency of the group in order to achieve common goals.

This does not mean that the individual is no longer important; however, it does
mean that effective and efficient teamwork goes beyond individual
accomplishments. The most effective teamwork is produced when all the individuals
involved harmonize their contributions and work towards a common goal.

In order for teamwork to succeed one must be a team player. A team player is one who
subordinates personal aspirations and works in a coordinated effort with other members
of a group, or team, in striving for a common goal. Businesses and other organizations
often go to the effort of coordinating team building events in an attempt to get people to
work as a team rather than as individuals.

In a task of getting business the following skills are expected in an individual: Good
communication, Convincing power, Behavioural knowledge, Technical knowledge,
Sound Commercial knowledge & Customer Relationship Handling.
If a single individual has to achieve this task he is expected to be master in all the listed
skills which rarely found and is challenging.
However if the single Roles& functions involved here are assigned to each individuals
who is artistic & proficient in any one particular skills the team thus found shall be a
highly credible & proficient team.

Teamwork is the ability to work together toward a common vision. The ability to
direct individual accomplishments toward organizational objectives. It is the fuel
that allows common people to attain uncommon results.

Teamwork is often a crucial part of a business, as it is often necessary for colleagues to

work well together, trying their best in any circumstance. Teamwork means that people
will try to cooperate, using their individual skills and providing constructive feedback,
despite any personal conflict between individuals.

When someone comes out from down barriers, misunderstandings, prejudices,

insecurities, divisions, territories and hierarchies he/she begin to build teams. Get a group
of people in a room having fun with juggling balls or spinning plates and barriers are
immediately removed. Teams unite and work together when they identify a common
purpose- whether the aim is the tallest tower made out of newspapers, or a game of
 rounders on the park. Competition in teams or groups creates teams and ignites team
effort.

1.2 Definition:-

K.L. Gupta define teamwork as, a group whose members have complementary skills and
are committed to a common purpose for which they hold themselves as mutually
accountable. A work team generates positive synergy through the coordinated efforts of
team members.

Teamwork is defined as: "co-operation between those who are working on a task."
 Commonly teamwork is understood as co-operation and willingness to work together. For
example we often use the phrase:" he or she is a good team player", meaning that they
have the interests of the team at heart, working for the good of the team.

Team is defined as a set of individuals tied together for a specific purpose Johnson
& Johnson, Holand.

One is too small a number to achieve greatness. Leaders who fail to promote
teamwork undermine their own potential and erode the best efforts of the people with
whom they work. To accomplish anything significant, leaders must learn to link up with
others.- Dr. John C. Maxwell

A team is a small number of people with complimentary skills who are committed to a
common purpose, performance goals, and approach for which they hold themselves
mutually accountable (John Katzenbach and Douglas Smith)

1.3 What do perception means?

Perception is essentially a psychological process whereby people select, organize and

interpret sensory stimulations into meaningful information about their work environment.
It is closely related to the personality of the person and has the potential to influence his
behaviour. Perception is described as the persons view of reality.

Perception is an internal process that allows us to choose, organize, and interpret stimuli
from our environment, and the process is affecting us (Mulyana, 2001). According to
Robbins (1996) perception can also be interpreted as a process by which individuals
organize and interpret their sensory impressions to give meaning to their environment.

From these definitions it can be withdrawn some digest the concept of perception,
namely:

Perception is the organization of information about the environment, whether obtained

through vision, hearing, appreciation, feeling, and olfaction.

That organization is not recording information that is true about the situation but it is a
unique interpretation and even can be very different from the reality.

Perceive the action usually involves the introduction of back, compare, absorb, and
interpret and establish the meaning and characteristics of object perception.

It can be concluded that the perception determines the direction and shape a person's
behavior.

1.4 Roles within teams

Following many years research on teams, Dr Meredith Belbin identified a set of eight
roles, which, if all

Present in a team, give it the best chance of success. These roles are:

Coordinator

Shaper

Plant

Monitor-Evaluator

Implementer

Resource Investigator

Team Worker

Finisher

The Coordinator clarifies group objectives, sets the agenda, establishes priorities, selects
problems, sums up and is decisive, but does not dominate discussions.

The Shaper gives shape to the team effort, looking for pattern in discussions and
practical considerations regarding the feasibility of the project. Can steamroller the team,
but get results.

The Plant is the source of original ideas, suggestions and proposals that are usually
original and radical.
The Monitor-Evaluator contributes a measured and dispassionate analysis and, through
objectivity, stops the team committing itself to a misguided task.

The Implementer turns decisions and strategies into defined and manageable tasks,
sorting out objectives and pursuing them logically.

The Resource Investigator goes outside the team to bring in ideas, information and
developments to it. They are the teams salesperson, diplomat, liaison officer and
explorer.

The Team Worker operates against division and disruption in the team, like cement,
particularly in times of stress and pressure.

The Finisher maintains a permanent sense of urgency with relentless follow-through.

1.5 Why team work is important?

Create synergy: where the sum is greater than the parts.

Supports a more empowered way of working, removing constraints which may

prevent someone doing their job properly.

Promotes flatter and learner structure, with less hierarchy.

Encourages multi disciplinary work where teams cut across organizational divides.

Fosters flexibility and responsiveness, especially the ability to respond to change.

Pleases customers who like working with good teams (sometimes the customers
may b the part of the team).

Promotes the sense of achievement, equity and camaraderie, essential for a

motivated workplace.

When managed properly, teamwork is a better way to work

1.6Advantages of Team work:-

1. Efficiency
With teamwork come improved efficiency. The last thing you want is to have two
employees reproducing the same project or doing the same work when the task can be
handled by one employee. Make sure employees communicate regarding task
assignments, project scopes and how projects intersect to maximize efficiency.

2. Morale
Employees who work well together are happier, which boosts morale. This makes your
office a more pleasant place in which to work, and that may lead to better employee
retention.

3. Information Preservation
if employees work together, valuable information is shared, protecting the company from
injury or loss when someone leaves the company. When an employee works on a project
by herself and other employees don't know exactly what she does or how to run the
project this lone employee handles, a problem can arise when that employee quits or is let
go. Sharing information can cut down on time spent learning valuable information a
former employee understood well.

4. Innovation
when successful teamwork prevails, innovation skyrockets. It's true that two heads can be
better than one; let your employees brainstorm for solutions together, working out the
kinks in project plans.
5. Reduced Waste
while teamwork building meetings can feel like a waste of time, the resulting cooperation
and reduction of redundancy can more than compensate for the time invested in
collaborating with one another. Encourage employees to look for ways to reduce
duplication of efforts and streamline production.

6. Usability
when employees collaborate on projects that affect other employees in the company,
you'll see great benefits in the usability and workability of projects. The employees who
will actually use the product or process in question will have valuable input for those on
the design end of the product or process. If you give employees a chance to work together
as a team, you'll reduce the need to rework projects, products and procedures.

7. Unity
One of the most valuable benefits of teamwork is the sense of unity that accompanies a
positive work environment. By fostering this sense of unity, you also promote a sense of
"all for one and one for all," which is good for the whole company.

8. Accountability for Weak Areas

Working as a team not only helps to showcase people's various strengths, but can also
allow for compensation of weaker areas as well. Staffers can distribute the workload so
that people are playing to their strengths with their work and team up to tackle areas
where they are weaker to allow for improvement. This creates a stronger and more skilled
workforce, as people use the teamwork opportunity to improve across the board.

9. Reduction of Risk
When the task at hand is executed with the maximum possible efficiency, there is a
reduction in risk. The best advantage of teamwork in business is that the burden of failure
is borne by all the members of the team and it does not fall on the shoulders of just one
person.

10. Timely Completion

Teamwork is one of the best ways to ensure the timely completion of any work, with the
maximum possible efficiency. This ensures that the clients of the company are bound to
come back to your organization with a new project or contract.

11. Goodwill and Reputation

Teamwork, also, increases the goodwill and reputation of a business. The goodwill, in
fact, is a tangible asset of any business that plays a highly instrumental role in bringing in
more customers and public trust.

12. Specialization in Work

Another very good advantage of teamwork in business is that a person is able to
specialize in one specific field. That is, he can optimize the quality of the work that he
does, and can also work with the maximum possible efficiency. This ensures a high
quality output from all individuals and the whole team.

13. Building leads:

Sometimes having a team can help you bring traffic and leads to your site. This usually
comes in the form of a JV partnership which is essentially when you send your info to
their list and vice versa.
1.7 Disadvantages of Team work:-

1. Unequal Participation

With some teams, there can be a tendency for members to sit back and let others do most
of the work. This can cause resentment in the workplace, especially if you as a business
owner recognize only the efforts of the team and not those of its leaders.

2. Not Team Players

Some workers may not function well as part of a team, preferring to work on their own. If
your work environment requires working as a team to accomplish a task, need to be sure
screening out during the hiring process.

3. Limiting Creativity

Teamwork may also limit creative thinking. Employees may be so focused on working
for the overall good of the team and fitting in to the team concept that they put their own
ideas on the back burner.

4. Longer Process

According to the Entrepreneur.com, a team can sometimes take longer to produce a

desired result. Teams typically need to go through a variety of processes, such as member
selection, organization and socialization on the way to completing the task at hand.

5. Inherent Conflict

Whenever a group of people is assembled to achieve a goal, at least some conflict is

likely to occur. Contrasting personal styles can clash and some members may have
difficulty accepting ideas that differ from their own.

Chapter- 2

2.1- Literature Review:-

(Curral and Chambel, 1999) have studies the efficiency of team that the innovation in
work groups depends on the type of interaction processes occurring. When using the
quality and quantity of products and ideas produced by groups as measures of innovation,
one may see that the groups which produce innovations of higher quality define their
objectives clearly and try to achieve common agreement among all members of the
group; they also have means of innovative performance control, processes of evaluation
and reformulation of ideas and critical appreciation of opinions and suggestions from the
team members. Moreover, these groups also have a climate of high participation security,
which allows them to introduce more information necessary to the development of good
ideas.

(Gulowsen, 1972; Hayes, 2005) says that according to the majority opinion of specialists
in various fields, teamwork should help both to improve company performance and also
to boost employees well-being Provided that the conditions of autonomous
decision-making are in place, with the corresponding powers a Responsibilities for
assigned tasks, teamwork enhances employees interest and motivation, not just in the
context of the employees work task but also in the context of the corporate strategy as a
whole.

The key to increased company productivity should be increased employee satisfaction

(Moldaschl and Weber, 1998). According to Nicky Hayes (2005), teamwork reduces
fluctuations in performance and improves work morale. Leading researchers in the field
of work organization,

Katzenbach and Smith (1993), are convinced that people working in a team function
more efficiently, are less prone to stress and make a greater effort in their work.
Furthermore, they spend less time incapacitated for work, come up with new ideas and
try to improve their work.

Marks et al. (2001) found that the success of teams in accomplishing their goals is
related not only to the members talents and their effective resources, but is also
associated with their interactions, as team interactions are the based on cognition,
language, and the members interdependency.

When individuals perceive that the other employees value and care for them, they would
respond with feedback (Bishop et al., 2005). Eisenberger, Huntington, Hutchison, and
Sowa (1986) named employees perceptions of an organization as perceived
organizational support (POS), and found that this influences employees loyalty to the
organization.

A performance assessment that is applied by an organization with a certain intention may

be sometimes perceived differently by the employees. However, the perceptions by the
employees of PT. Telkom Kandatel Malang can be concluded that the majority (> 50%)
already know and understand well about the purpose, type, timing, methods, and related
interviews conducted, although there are some employees who have different views.
Regarding the teamwork perception PT. Telkom Kandatel Malang in terms of the level of
justice, competitiveness, and clarity, more than 50% of employees said fair enough, quite
competitive, and it was clear.

2.2 OBJECTIVES OF THE STUDY:

This research will subsequently help us to know how to evaluate ourselves as team and
learn to be more productive towards organizational objectives. The members of the tea
will understand to promote partnership and work together to ensure that the team
members and more importantly the service users are receiving the best quality of
services. It will allow ordinary people to achieve extraordinary results.

The main objectives of this study are:

1. To find the factors affecting the performance of the employees when they work in a
team or as an Individual.

2. To find the causes for non-efficient performance of employees in team.

3. To suggest solutions for improving ways of team work.

2.3 RATIONALE OF STUDY:

This research is to be conducted to study about the issues which are becoming the
problems of the employees for not working in teams. This study will help to give the
answers to following questions:-
What is the impact of teamwork on the productivity of the employees & overall
performance of the organization?
What are the issues for the consideration in examination of the relationship
between teamwork and firm performance?
How an organization keeps its spirit of employees high?
How to build teamwork?

Teams are a part of everyone's life. So it's appropriate that you understand how to
function effectively as a team member. In Extension especially, there is a need for
teamwork. Extension clientele are confronted with increasingly complex problems
with many dimensions.

The multi-dimensional and thus multi-discipline nature of many problems requires a

team approach. This approach encourages you as staff with complementary skills and
competencies, to coordinate your efforts. By establishing priorities, concentrating
financial resources, and combining knowledge and expertise, you can have greater
impact on serious problems through your program efforts.

Such efforts can serve to:-

1) Lighten your work load,

2) reduce duplication of efforts,
3) Produce a result greater than all of your separate efforts.

Chapter- 3
Research Methodology
Every project work is based on certain methodology, which is a way to systematically
solve the problem or attain its objectives. It is a very important guideline and lead to
completion of any project work through observation, data collection and data analysis.

Research in common parlance refers to a search for knowledge. Once can also define
research as a scientific and systematic search for pertinent information on a specific
topic. In fact, research is an art of scientific investigation.

The Advanced Learners Dictionary of Current English lays down the meaning of
research as a careful investigation or inquiry especially through search for new facts in
any branch of knowledge. Redman and Mory define research as a systematized effort
to gain new knowledge.
 Methodology is the science dealing with principles of procedure in research and study.
Simply speaking the purpose of research is to find a solution to a particular type of
problem or showing the problem a direction towards solution or putting some light in the
unknown areas of knowledge with the help of a method of finding solution.

6.1 THE STUDY:

The type of research used in this project is a Descriptive research design. The major
purpose of descriptive research is a description of the state of the affairs, as it exists at
present.

Thus a Descriptive study is a fact-finding investigation with adequate interpretation.

It is the simplest type of research. It focuses on particular aspects or dimensions of the
problem studied. It is so designed that it gathers descriptive information and provides
information for formulating more sophisticated studies. There is a cause effective
relationship. The criteria for selecting this particular design are that, the problem of the
project must be described and not arguable.

The data collected is amenable to statistical analysis and has accuracy and significance.
It is possible to develop valid standards of comparison. It lends itself to the verifiable
procedure of collection and analysis of data.

6.2 THE DESIGN: The research is analytical, where comparative analysis of

Employees pertaining to different designation with their perception towards team work is
undertaken.

6.3 THE SAMPLE: The study adopts convenience sampling method.

6.4 DATA COLLECTION: While deciding about the method of data collection to be
used for the study I have collected two types of data:-

Primary Data: The primary data (i.e. data has been observed and recorded by the
researchers for the first time to their knowledge) is collected using sampling
method and by survey using questionnaire.
Secondary Data: Secondary data includes information regarding present market
scenario. Information regarding 3-g service provider should be taken from
internet, newspapers etc.

6.5 Research Instrument:-

For the following research Questionnaire is used as a Research Instrument.

The questionnaire (also called survey) is a set of questions given to a sample of people.
The purpose is to gather information about the peoples attitudes, thoughts, behaviors,
and so forth. The researchers compile the answers of the people in the sample in order to
know how the group as a whole thinks or behaves.
Questionnaires are often used by people who do political or market research. For
example, if a politician wanted to know what voters thought about a particular issue, he
or she could do a survey. The survey would ask about the voters opinions related to the
issue.

A new business might want to send a questionnaire to potential customers, to see what
people like. A restaurant could ask about peoples preferences for tastes, price, service,
and restaurant appearance.

Questionnaires have advantages over some other types of surveys in that they are cheap,
do not require as much effort from the questioner as verbal or telephone surveys, and
often have standardized answers that make it simple to compile data. However, such
standardized answers may frustrate users.

Analysis
As Per the Questionnaire there are following analysis made according to each Question
which is shown on graph.

The Analysis is made according to designation of individuals. Through the questions I

tried to find out the perception of the individuals for the teamwork/individual work which
changes according to their designation.

Statement 1-When solving difficult problems, working in a group motivates oneself

to try harder, compared to solo work.
Interpretation: If we compare the 3 levels of designation top level designated people
prefer teamwork than individual work so as to solve the problems. The Middle level
respondents more neutral at this point, while the Executive level respondents are also at
satisfaction level.

Statement 2 I worry that I will not be able to accomplish all the work assigned to
me in my group.
Interpretetation:- Through this question is asked to find out the perception of the
individuals about their working competencies while working in a team. Top level &
middle level designated Respondents are more positive for teamwork. According to top
level executives, team work leads to positive accomplishment regarding the task assigned
whereas Middle level shows Neutral attitude towards the statement. And the executive
level respondents disagree with this statement that means they are more interested
towards team work.

Statement-3 I feel inferior to my co-workers.

Interpretation:- This graph implies that majorly Top level designated respondents dont
feel inferior among co-workers as they have major decision powers. Middle level
respondents are neutral on this statement, as their behavior changes according to the
situation. Executive level respondents are more inferior towards their co-workers.

Statements-4 It makes me feel insecure when others in my group perform better

than I do.

Interpretation: - The respondents are majorly agrees to this point. The middle level
designated respondents are more conscious regarding their targets meetings. The reason
might be the strong Competition among the Co-workers to get higher designation. So the
feeling of Insecurity is natural to them. Executive level respondents are bit dicey on this
statement. Top level executive respondents are more focused towards the positive aspects
of these statements.
Statements 5- If a team member isn't expressing him/herself clearly, it is difficult
for me to understand his/her point of view.

Interpretation:- While Working in team it is very Important to understand each others

view points. So this was the question asked to know about the requirement of the
undersatndnig level in a teamwork. Top, Middle and executive level respondets are
agreed on this statement, very less respondents are neutral to this point.
Statement 6- Even when I have a clear idea in mind, I am open to listening to other
suggestions.

Interpretation:- Being in the clear state of decision in mind, some respondents are
Interested to listen others as well so as to make the work better. But maximum
respondents are less Interested for the same. But if we bifurcate according to the
designation Top level respondets always welcomes their team mates veiw points to be
shared.
Statement 7- I worry that I will make a fool of myself if I speak up in front of a
group.

Interpretation: - Major respondents irrespective of their designation are more confident

towards their work in a team. Top Level respondents are not agreed to this statement
being said, while the middle level respondents are bit neutral on this statement. Executive
level is slightly agreed to this statement, this can be because of their low confidence
level.
Statement 8- Even if I am having trouble accomplishing the work assigned to me, I
am reluctant to ask for help from others.

Interpretation:- Through the above data we can see the top level desiganted respondents
are not at all reluctant to ask anythng. More or less there is not much fluctuations about
the perception of the individuals irrespective of their designation. They are more
interested to have clear state of mind rather than to work in confusion.
Statement 9- A group is most productive when its members follow their own
instincts.

Interpretation:- Its a more neutral stand by all individuals. It actually depends upon the
situation. Sometimes it might happen that u have to take decisions on your own or
sometimes our instincts might become wrong to make any decision. Top level
respondetns stronlgy agree to this piont also, it because they might have good experience
of working in the particular industry.
Statement 10- Having to discuss & make decisions together as a group is one of the
most difficult challenges of team work.

Interpretation:- Working as a team that means, many minds are working together at a
time. Every mind have its different perception on its own. So maximum respondents felt
that it is fairly difficult to discuss in a team & make decisions.
Statement 11- The Only role I would be comfortable with in a group is one with a
lot of the decision making power.

Interpretation:- Every one has the right to take decision by their own. But while working
in team there are one or two team mates who are assinged authorities to take decisions as
well. To analyse, this question was prepared, and the result is respondents are very less
bothered about having maximum decision making power. Is only depends upon the work
that is assinged. Respondents are very less concerned about the decision making power.

Statement 12- It would bother me to only be praised as a member of the group

instead of getting individual recognition from supervisors.

Interpretation:- It totally depends upon the task assingment to an individual. Maximum

respondents dont bother of getting praised alone instead of a team as shown in the graph.
But the middle level respondents are somewhat bothered for the same, while there is
equal ratio of executive level respondents.

Statement 13- Generally, my energy is highest when

Interpretation: - If we go through the graph, Top level respondents are more satisfied to
work as a team as they feel their energy level increase while working in a team. But if we
consider middle level respondents they showed a diplomatic attitude towards this
question. Some respondents like to work on their own; some prefer working in team to
individual work while some are not having any preference regarding the same.

Statement 14- In a typical team environment, I generally feel..

Interpretation: - In any industry every individual think himself/herself as important

member in a team. Maximum respondents agree that they are the helpful member but can
do more to be an important member.

Statement 15: - When my attitude and behaviors are not compatible with a
situation or group, I
Interpretation: - Attitude and behavior of every individual is different. We cannot analyze
the actual state or find or every individual for a particular situation. To have some
knowledge about this question has been prepared. And the result is maximum
respondents are fairly able to adopt the attitude & behavior of others working in same
team. Some people find it difficult; they can try to adapt them as well.

Statement 16: - Teamwork keeps my enthusiasm alive more than individual work
does..

Interpretation: - This question was prepared just to ascertain the Interest level of the
respondents towards the team work. and as per the graph, Top level respondents feel
more enthusiastic while working in team, middle level respondents feel less enthusiastic
while working in team & Executive level respondents have different opinions of their
own.
Statement 17: - I am comfortable telling members of a team what I need from
them

Interpretation: - For working in a team, understanding is required most. This is also

proved from the above graph that Top Level, Middle Level & Executive level
respondents are comfortable to ask about what they actually want from their team
member.
Statement 18- When working in a team, I generally listen to what people have to
say and...

Interpretation:-The important characteristic of teamwork is the mutual understanding

among team members. We need listen what others are trying to say as well as
understanding their thoughts. As per the graph, Top level respondents always make sure
that they understand what is being said, Middle level respondents majorly tries to
understand what is being sad & Executive level respondents are dicey about this
statement.
Statement 19- In teamwork, the fact that other team members depend on me to do
my part of a project...

Interpretation: - working in team requires a lot of patience & mutual understanding

among each other. Form the above question it was tried to find out about comfort level of
the employees who are working in a team. Maximum respondents chose the option B,
which states that they feel slightly uneasy when other team member depends on him/her
part of work.
Statement 20- When working in a team, how important is it to you that task be
clearly defined and distributed?

Interpretation: - This statement is asked to know about the understanding of the task
which is defined to every individual working in a team. A top level respondent says that
it is extremely important for every team member to understand the task clearly. Middle
level respondent says that it is important that task should be clear in the mind of every
tem member. Executive level respondents also agree that it is important part of team
work.
Conclusion: -

Andrew Carnegie once said Teamwork is the ability to work together toward a common
vision. The ability to direct individual accomplishments toward organizational objectives.
It is the fuel that allows common people to attain uncommon results.

I think being able to work in a team is more is more significant than other thing. To work
with others can inspire their spirit and produce twice the result with half of the effort. As
per the research working in a team is more important than doing something
independently.

Teamwork improves communication, it isn't just about exchanging information - it is

about ideas, feelings, hopes and desires, we find this when we communicate with people
we trust and respect. It is also about all those things that make us the individuals that we
are. Admittedly, working in groups has many benefits. With your partners, the project
can be finished faster. Additionally, when you work in a group, you also have a chance to
express your ideas and have the comment from others. Its the good way to improve
your presentation skills and certainly your knowledge also. That is why Henry Ford
rightly said

Coming together is a beginning. Keeping together is progress. Working together is

success.

This research is made to know about the perception about the employees who are
working in team if they are interested in working together or prefer to work individually.
For this the respondents are bifurcated according to their designations and categorized
them in three levels: - Top level, Middle Level & Executive Level.

The result what came out is the Top level respondents are very positive towards working
in team. While Middle & Executive level respondents sometimes feels very important but
more or less find it difficult to manage them for working in team.

Scope of Research

This research is made to find the perception of the employees about team work.

Further the research can be made in this to find out the consequent effect of the working
in team on the employees. Their might be many employees who want to work in a team
but find it difficult to cope up with the team members, their also might be some people
who wants to work individually then they need to work in a team, or else we can also find
the respondents who are actually working in a team and are well satisfied with the task
assigned to them.

To answer these entire questions, a further research can be made to know, what are the
consequent effects on the performance of the employees who are working in team?

Are they comfortable working in team?

Are they able to give higher productivity in the team?
Are they well aware about their task in team?
Are they capable to meet up their targets while working in teams?
While working in teams, are they able to fulfill their individual goals as well?
Suggestion for the improving ways of Team work

1. Good Leadership
One of the most important aspects of teamwork is leadership. This means that the team
leader should have the skills to create and maintain a working culture that is positive,
which in turn will help to motivate. This helps to motivate and even inspire the team
members to get involved in creating an environment where there is a positive approach to
work, along with high levels of commitment. A good team leader is a person who not
only focuses himself/herself on the purpose and direction of the team, but also makes
sure that the other members of the team share this focus. A good team leader also has to
be able to promote a high level of morale amongst the team members so that they feel
supported and valued.

2. Effective Communication
it goes without saying that communication is a vital factor of interpersonal interaction,
and the very term 'teamwork' represents interpersonal interaction. Hence, one of the key
aspects of teamwork is open communication, wherein it enables the members of the team
to articulate their feelings, express their plans, share their ideas, and understand each
other's viewpoints. In case of poor communication observed, measures should be taken to
work around this aspect and make way for effective communication between the team
members.

3. Defining Expectations
When a team is created, there is purpose behind the creation. Therefore, along with the
reason for team creation, it is also important that expectations from the team members are
clearly chalked out. The necessary resources in terms of people, money and time will
have to be made available to the team, so that the team is able to meet the expectations.

4. Defining Clear-cut Roles

It is necessary for teams to know clearly what their purpose is, what role each member of
the team has to play, what each person is responsible for, what is not within their scope,
and the resources they have to achieve their goals. The team leader can enable this by
defining the purpose in a clear-cut manner up front. The team, on their part, can help by
building processes wherein the roles and scope of each member as well as the team are
kept in focus, and avoiding anything that undermines effective teamwork.

5. Plan for Conflict Resolution

No matter how good a team may be, conflicts will inevitable occur some time or the
other. The best way to counter this is to have structured methods of resolving them. Team
members should have a way of expressing their opinions without fear of causing offense
to anyone. Direct confrontation can also be allowed in a moderated manner, so that
matters that may have been simmering can be aired out and cleared. In fact, it is advisable
for the team leader to actually sit with the parties in conflict and work out the differences
between them, without taking sides and making sure to remain objective.
6. Setting a Good Example
And finally, teamwork can only come about when the team leader sets a good example,
which can be emulated by the team members. In order to keep the team committed,
positive, and motivated, the team leader himself/herself has to have all these qualities and
make it apparent that he/she does. After all, the team leader is the person the team looks
to for support, direction and guidance, hence, any cynicism or negativity on his/her part is
picked up by the team and is reflected in their teamwork. So, even if it means forcing
yourself to, it is important to maintain a supportive and positive attitude always.

REFRENCES:-

www.google.com
www.emrald.com
http://ezinearticles.com
B.P. Singh & T.N. Chhabra, -Organizational Theory & Behavior.
Keys to team work/ Team building success.
The Founding Fathers of Leadership: Classic teams in changing times-
Donald T. Philips.
Evaluate your Teamwork skills.
Inside teams: how 20 world class organizations are winning through team
work- William C. Byham & George R. Dixon.
Annexure

I am student of MBA IV Semester of ACROPOLIS FACULTY OF MANAGEMENT &

RESEARCH. I am conducting research as a part of my curriculum. So kindly cooperate
by giving few minutes of you for answering following questions. The information is for
academic purpose, it will not be misused and will be kept confidential. Thanks in
advance.

Name (Optional) - _____________

Contact No. (Optional) - _____________

Designation (Required) - _____________

Location (Optional) - _____________

Tick () on the appropriate one:

1. Gender: Female Male

2. Your highest education qualification:

Bachelor Master Other

Questionnaire on Team Work analysis

1. When solving difficult problems, working in a group motivates me to try harder,

compared to solo work.

Very satisfied.

Some what satisfied?

Neither satisfied nor dissatisfied.

Some what dissatisfied

Very dissatisfied.
2. I worry that I will not be able to accomplish all the work assigned to me in my
group.

Strongly Agree.

Agree.

Neutral.

Disagree.

Strongly disagree.

3. I feel inferior to my co-workers.

Very Often.

Often.

Sometimes

Rarely.

Never.
4. It makes me feel insecure when others in my group perform better than I do.

Definitely true.

More true than false.

More false than true.

Definitely not true.

5. If a team member isn't expressing him/herself clearly, it is difficult for me to

understand his/her point of view.

True.

Neutral.

False.

6. Even when I have a clear idea in mind, I am open to listening to other suggestions.

Very interested.

Some what interested.

Not at all interested.

7. I worry that I will make a fool of myself if I speak up in front of a group.

Definitely true.
 More true than false.

More false than true.

Definitely not true.

8. Even if I am having trouble accomplishing the work assigned to me, I am reluctant

to ask for help from others.

Very much.

Neither.

Somewhat.

9. A group is most productive when its members follow their own instincts.

Strongly agree.

Agree.

Neutral.

Disagree.
 Strongly disagree.

10. Having to discuss & make decisions together as a group is one of the most
difficult challenges of team work.

Very difficult.

Fairly difficult.

Neutral.

Not so difficult.

Not at all difficult.

11. . The Only role I would be comfortable with in a group is one with a lot of the
decision making power.

Strongly Agree.

Agree.

Neutral.
 Disagree.

Strongly disagree.

12. . It would bother me to only be praised as a member of the group instead of getting
individual recognition from supervisors.

Very Much.

Neither.

Some what.

13. Generally, my energy is highest when:

I work Alone.

I work mostly on my own.

I work with a team.

N/A: I have no preference.

14. In a typical team environment, I generally feel:

I am an important Member.

I am a helpful team member but I could do more.

I am useless & may as well not be there.

15. When my attitude and behaviors are not compatible with a situation or group, I:

Adapt very easily.

Adapt fairly easily.

Can adapt, but find it difficult.

Get frustrated- tend not to adapt very well.

Dont see why I should have to change my ways.

16. Teamwork keeps my enthusiasm alive more than individual work does.

Very Much.

Somewhat.

Neither

17. I am comfortable telling members of a team what I need from them.

Of course!

Yes, provided my team members arent defensive about it.

 No, I feel uncomfortable doing so.

18. When working in a team, I generally listen to what people have to say and...

I make sure I understand what is being said.

I try to understand what is being said.

I tend to disregard them if what they are saying isnt clear to me.

I discount them & their comment if I dont understand it.

19. In teamwork, the fact that other team members depend on me to do my part of a
project...

Creates a lot of stress in me.

Can sometimes make me slightly uneasy.

Doesnt bother me much.

Doesnt bother me at all.

20. When working in a team, how important is it to you that tasks be clearly defined
and distributed?

Extremely Important.
 Important.

Its preferable but not necessary.

Not very important.

Not important at all.