SC O T T G L I D D E N

(321) 512 2777 scott.a.glidden@tutanota.com

E X PE R IE NC E S A L E S A S S O C I A T E : Verizon Wireless (Orlando, FL), 2010 2014

Commission based retail sales in a heavy traffic environment. Kept advanced
and updated product knowledge on wireless devices and services. Managed
inv entory and large amounts of cash on a daily basis. Coordinated on site and
remote events as needed. Regularly diagnosed and helped troubleshoot device
issues. Actively managed Small Business Accounts.
T E A M L E A D E R : T-Mobile (Orlando, FL), 2014 2016
Supervised established client accounts contacted customers on a daily basis to
establish working business relationships. Maintained relationships with the
companys customers. Managed multiple associates and up held them to daily
duties while always working to establish improvement in the teams sales abilities.
Maintained sales floor displays to increase sales and direct attention to products.
Coordinated activities which maximized the effectiveness in sales, traffic and
customer loyalty.
A N I M A L C A R E A S S I S T A N T : Orange County Animal Services
(Orlando, FL), 2016 2017
Paired guests w ith the best animal matching their description to adopt. Handled
any and all customer service to the best of my ability. Observed animal
appearance and activity looked for signs of disease or illness for physical
assessment. Cleaned and disinfected all areas of the shelter periodically and as
needed. Took charge and handled animals as required. Restrained hard to
control animals as needed or to help volunteers. Handled and administered
medicine to animals. Assisted with blood draws, sedation and surgery.

ED U C A T IO N H I G H S C H O O L D I P L O M A : Apopka High School (Apopka, FL), 2006 2010

C O M P U T E R S C I E N C E : Seminole State College (Altamonte Springs, FL),
2010 -2011
Studied the subject of Computer Science with primary focus on programming
and w eb development.

S K IL L S S O F T W A R E : eROES/NetACE (Verizon Portal) ACCS (Verizon CS Portal)

FAMI LIAR WI TH AND ABLE TO USE MOST LI NUX DI STROS
WEB DEVELOPMENT HTML4/PHP/MySQL/Ajax CORE DEVELOPMENT Jav a/Perl
Apple iOS Able to diagnose and repair issues including physical repair.
Corporate security and setup.
Google Android Able to diagnose and repair issues including physical repair.
Also familiar with Android SDK and can write basic scripts.
RQ4 (POS SYSTEM) Microsoft Office